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Warranty & Service

Warranty Manual

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Max Coverage Distance
1,000,000 km
Battery Warranty
8 years
Drivetrain Warranty
5 years
01 · Warranty Terms
The Windrose Quality Warranty Manual and purchase invoice together constitute the official warranty certificate.
🛡️ Warranty Principles Coverage rules & conditions
  1. Where the owner has operated and maintained the vehicle correctly and a fault occurs within the warranty period or mileage due to design or manufacturing defects, Windrose will inspect and confirm responsibility before providing warranty service free of charge.
  2. Warranty service follows the principle of "repair first, replace the minimum number of components."
  3. Warranty service covers only direct costs arising from quality defects — labour, parts, consumables, and call-out fees. Indirect or consequential losses are not covered.
  4. During the warranty period, vehicles must not be self-repaired or disassembled. The fault condition must be preserved; otherwise the service station will refuse warranty service.
  5. Replacement parts provided under warranty coverage carry only the remaining warranty period of the original component.
  6. If the odometer fails and no mileage evidence is available, mileage is calculated at 28 days/month, 8 hours/day, at an average speed of 80 km/h.
📋 Warranty Scope What's covered, for how long

From the date of purchase. Maximum component coverage: 8 years or 621,000 miles, whichever comes first.

SystemTimeDistanceComponents
⚡ Battery
Battery8 years1,000,000 kmBattery pack assembly
🔌 Power Electronics
Power Electronics5 years600,000 kmAll-in-one power distribution unit (excluding fuses)
🔧 E-Drive Axle
E-Drive Axle5 years600,000 kmMotor assembly, E-control assembly, axle housing assembly
2 yearsUnlimitedShift controller assembly, main reducer housing, differential housing, brake backing plate, high-voltage harness
1 yearUnlimitedShift actuator, all shaft assemblies, bearings, bushings, planetary gears, cross-shaft, engaging sleeves, all gear types, wheel hubs, axle shafts, oil seals, brake discs, slack adjusters, ABS, harness, water pipes, etc.
3 monthsUnlimitedWheel bolts, wheel nuts, wear indicator wire, friction pads (excluding burn damage or wear-through)
🚛 Chassis
Chassis3 yearsUnlimitedFull-vehicle castings
2½ yearsUnlimitedRear integration frame weld assembly
2 yearsUnlimitedFrame assembly
2½ yearsUnlimitedSteering reservoir and steering wheel
2 yearsUnlimitedSteering column
1½ yearsUnlimitedSteering pump; electric power steering unit
2½ yearsAir valves and air compressor
2 years200,000 kmBrake lines
1 yearBrake pedal, electric control valves, air reservoir
2 yearsUnlimitedAir suspension castings and forgings (front and rear)
1 yearUnlimitedAir bags, dampers, rubber parts
📡 Electronics
Electronics2½ yearsTyre pressure monitoring, electronic mirrors
2 years200,000 kmLighting, IVI / IPC / CAR screens
2 yearsLow-voltage harness, dashcam, DVR cameras
🤖 ADAS / Driver Assistance
ADAS / Driver Assistance5 years600,000 kmVehicle control unit (VCU)
3 years200,000 kmForward-facing smart camera; millimetre-wave radar (side and front)
2 yearsUltrasonic radar
🌡️ Thermal Management
Thermal Management3 years200,000 kmElectric water pumps x2 (battery and drive cooling)
2 years200,000 kmNylon coolant lines
1 yearA/C compressor
🚘 Cab
Cab3 yearsBody-in-white; sliding door and rail; seatbelts; hinges; door lock system
2½ yearsSliding door drive assembly
2 years200,000 kmAll glass; seats
Other
Other6 months30,000 kmAll unspecified components
Warranty Exclusions 23 excluded circumstances
The following circumstances fall outside the warranty scope:
  • 1The vehicle nameplate does not match factory specifications, or has been altered.
  • 2Non-OEM fluids, filters, or parts were used.
  • 3Fluids below the required specification were used during normal operation.
  • 4During the warranty period, a fault was self-repaired without attending a service station.
  • 5Unauthorised modification, added equipment, or changed components causing a fault.
  • 6Non-OEM replacement parts were used during repair, causing a subsequent fault.
  • 7A fault was not addressed before continued driving, causing secondary damage to further components.
  • 8Traffic accident damage without a police report or insurance claim.
  • 9Overloading or operating beyond rated capacity.
  • 10Damage from collision, fire, scratching, theft, or criminal activity.
  • 11Natural disasters (earthquake, flood, lightning, hail, sandstorm, etc.) or damage from seawater, chemical corrosion, or animal waste.
  • 12Normal wear such as noise, vibration, abrasion, and ageing.
  • 13Refusal to allow the service station to inspect or assess the vehicle.
  • 14Vehicle is outside the warranty period.
  • 15Tampering with or replacing the odometer so mileage cannot be determined.
  • 16Loss of tools, accessories, or technical documents supplied with the vehicle.
  • 17Failure to carry out scheduled inspection, adjustment, tightening, cleaning, or lubrication as required.
  • 18Neglect of wiring harness inspection causing chafing, short circuits, or electrical fire.
  • 19Illegal modification or improper use of the vehicle structure.
  • 20Abnormal damage caused by the working environment, site conditions, loading/unloading operations, or overloading.
  • 21Premature compressor wear caused by failing to replace filters on time or using low-quality filters.
  • 22Air dryer not replaced on schedule, leading to desiccant failure and brake system faults.
  • 23Unable to provide the Windrose Quality Warranty Manual or a valid proof of purchase.
02 · Maintenance Schedule
🔧 Maintenance Schedule Service intervals & costs
First Service
3,700 miles
or within 3 months from purchase date, whichever comes first
Regular Service
37,000 miles
at every subsequent interval
First Service Cost
Free of charge
All labour and materials fully covered
Regular Service Cost
User-paid
Labour, gear oil, coolant, filters, etc.
Failure to carry out maintenance as required will be treated as the user voluntarily waiving their warranty rights. Scheduled maintenance is a mandatory condition for warranty coverage.
💧 Approved Fluids Fluids, grades & specs
Mixing fluids of different grades, or the same grade from different manufacturers, is strictly prohibited. Any faults caused by mixed fluids are the responsibility of the user.
#FluidSpecificationSystem
1Power steering unitHydraulic oilATF3
2A/C compressorRefrigerantR134a
3Battery cooling compressor (electric)RefrigerantR134a
4Motor and E-control (cooling circuit)CoolantEthylene glycol antifreeze −45 °C, fluorescent yellow, conductivity ≤ 100 μS/cm; meets GB 29743.2-2025
5Battery (cooling circuit)CoolantSame specification as motor/E-control cooling circuit
6E-drive axleGear oilGL-5 (75W/90) long-life type
7Washer bottleWasher fluidAutomotive windscreen washer fluid (GB/T 23436-2009)
Maintenance Checklist Inspection checklist
SystemTaskFirst serviceRegular serviceCost
Drive Battery
Inspect battery enclosure cleanliness and connectors for blockages; check harness integrity and insulation; check mounting bolts for looseness; verify charging socket is dry, free of debris, and terminals are not burnt; perform charging socket test
Confirm each battery pack SOC and any fault codes; check individual cell highest/lowest/average voltage and temperature, maximum voltage differential and temperature differential; check SOH
E-Drive Axle
Replace drive axle gear oilReplaceUser-paid
Inspect high/low-voltage harness, coolant circuit (leaks, kinks, loose clamps); motor and controller insulation and earth wire; all component fastening bolts; wheel-end and reducer for oil/fluid leaks
Motor Controller System
Check controller low-voltage harness terminals for looseness and proper sealing; disconnect HV and check insulation resistance; check cooling is operating correctly; read and record operating parameters
Power Distribution Unit
Check high-voltage harness and aviation connectors for proper connection and securing; low-voltage harness connections; insulation resistance; coolant circuit for leaks; earth wire connection
Electro-Hydraulic Steering
Check steering linkage ball-joint play and split pins; steering pump operation and wiring; steering wheel/column lock bolts; hose clamps and oil seep condition; lubricate steering linkage ball joints; check steering free play
Check steering fluid level / replace steering oil and clean filterReplaceUser-paid
Electric Air Compressor
Clean air filter element (blow out at first service; blow out every 6,200 miles thereafter)Blow outReplaceUser-paid
Inspect HV harness for damage or loose connections; tighten bracket screws; check insulation resistance
Check air dryer, condenser, four-circuit protection valve, and serpentine pipe for air leaksReplaceUser-paid
Battery Cooling System
Check expansion tank fluid level; read battery thermal management data to confirm refrigeration function; inspect circuit connections and connectors; check coolant pump operation and coolant filter
Check coolant meets specification and that there are no leaks or lossesReplaceUser-paid
Brake System
Check parking brake effectiveness; brake pedal free travel; brake lines and all module air leaks; adjust brake clearance; drain air reservoirs
Inspect brake friction pad wearReplaceUser-paid
Chassis System
Check air bag installation and wear; suspension height and air bag leaks; shock absorber oil leaks; tighten shock absorber brackets, bump stop brackets, X-type control arms, longitudinal thrust rods, thrust rod brackets, U-bolt nuts, height valve mounting bolts; check brake air lines/reservoirs/trailer air hose connections for leaks
Cab
Check front panel opening; wipers, washer, mirrors, window regulators, roof/windscreen sun shades; steering wheel/infotainment/seats; door open/close operation; all side trim panels, step boards, and mudguard wings for looseness
Electrical System
Check battery power and earth cable tightening; auxiliary battery capacity; all lighting/indicators/instruments/infotainment; read vehicle fault codes; check harness for chafing/interference; fuses/relays; electronic control system self-check; module mounting security
Air Conditioning System
Check A/C system operation; inspect and clean or replace cabin air filterCheckReplaceUser-paid
Fifth Wheel Coupling
Check fifth wheel for damage, bending, or cracks; confirm correct operation; tighten mounting bolts; check saddle wear ring, lock jaw, saddle surface, and trailer kingpin wear; apply greaseReplaceUser-paid
📦 Consumables Reference Parts & replacement intervals
#SystemComponentIntervalSpecificationQuantityNotes
1E-drive axleGear oilEvery 186,000 miles or 1 yearGL-5 (75W/90)16.5 L middle axle + 11.5 L rear axle (3-motor) or 16.5 L + 16.5 L (4-motor)Fill until oil flows from fill hole
2Air conditioningCabin air filterEvery 37,000 miles or 6 monthsActivated carbon OEM filter3 units
3Motor / E-controlCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C30 L (3-motor) or 35 L (4-motor)Fill to between MAX and MIN marks on expansion tank
4BatteryCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C37 L (NMC lithium) or 27 L (LFP)
5Steering unitFilter and hydraulic oilEvery 37,000 miles or 6–1 yearOEM filter; ATF31 unit; 4 L
6Air compressorAir filter elementEvery 37,000 miles or 6 monthsOEM filter element1 unitBlow out every 6,200 miles
7Air dryerDesiccant canisterEvery 37,000 miles or 6 monthsOEM desiccant canister1 unit
Warranty Manual

Warranty Manual

For pure electric tractor trucks (V2.0). Valid for mainland China. Please keep this manual with the vehicle at all times.

Max Coverage Distance
621,371 miles
Battery Warranty
8 years
Drivetrain Warranty
5 years
01 · Warranty Terms
The Windrose Quality Warranty Manual and purchase invoice together constitute the official warranty certificate.
🛡️ Warranty Principles Coverage rules & conditions
  1. Where the owner has operated and maintained the vehicle correctly and a fault occurs within the warranty period or mileage due to design or manufacturing defects, Windrose will inspect and confirm responsibility before providing warranty service free of charge.
  2. Warranty service follows the principle of "repair first, replace the minimum number of components."
  3. Warranty service covers only direct costs arising from quality defects — labour, parts, consumables, and call-out fees. Indirect or consequential losses are not covered.
  4. During the warranty period, vehicles must not be self-repaired or disassembled. The fault condition must be preserved; otherwise the service station will refuse warranty service.
  5. Replacement parts provided under warranty coverage carry only the remaining warranty period of the original component.
  6. If the odometer fails and no mileage evidence is available, mileage is calculated at 28 days/month, 8 hours/day, at an average speed of 80 mph.
📋 Warranty Scope What's covered, for how long

From the date of purchase. Maximum component coverage: 8 years or 621,000 miles, whichever comes first.

SystemTimeDistanceComponents
⚡ Battery
Battery8 years621,371 milesBattery pack assembly
🔌 Power Electronics
Power Electronics5 years372,823 milesAll-in-one power distribution unit (excluding fuses)
🔧 E-Drive Axle
E-Drive Axle5 years372,823 milesMotor assembly, E-control assembly, axle housing assembly
2 yearsUnlimitedShift controller assembly, main reducer housing, differential housing, brake backing plate, high-voltage harness
1 yearUnlimitedShift actuator, all shaft assemblies, bearings, bushings, planetary gears, cross-shaft, engaging sleeves, all gear types, wheel hubs, axle shafts, oil seals, brake discs, slack adjusters, ABS, harness, water pipes, etc.
3 monthsUnlimitedWheel bolts, wheel nuts, wear indicator wire, friction pads (excluding burn damage or wear-through)
🚛 Chassis
Chassis3 yearsUnlimitedFull-vehicle castings
2½ yearsUnlimitedRear integration frame weld assembly
2 yearsUnlimitedFrame assembly
2½ yearsUnlimitedSteering reservoir and steering wheel
2 yearsUnlimitedSteering column
1½ yearsUnlimitedSteering pump; electric power steering unit
2½ yearsAir valves and air compressor
2 years124,274 milesBrake lines
1 yearBrake pedal, electric control valves, air reservoir
2 yearsUnlimitedAir suspension castings and forgings (front and rear)
1 yearUnlimitedAir bags, dampers, rubber parts
📡 Electronics
Electronics2½ yearsTyre pressure monitoring, electronic mirrors
2 years124,274 milesLighting, IVI / IPC / CAR screens
2 yearsLow-voltage harness, dashcam, DVR cameras
🤖 ADAS / Driver Assistance
ADAS / Driver Assistance5 years372,823 milesVehicle control unit (VCU)
3 years124,274 milesForward-facing smart camera; millimetre-wave radar (side and front)
2 yearsUltrasonic radar
🌡️ Thermal Management
Thermal Management3 years124,274 milesElectric water pumps x2 (battery and drive cooling)
2 years124,274 milesNylon coolant lines
1 yearA/C compressor
🚘 Cab
Cab3 yearsBody-in-white; sliding door and rail; seatbelts; hinges; door lock system
2½ yearsSliding door drive assembly
2 years124,274 milesAll glass; seats
Other
Other6 months18,641 milesAll unspecified components
Warranty Exclusions 23 excluded circumstances
The following circumstances fall outside the warranty scope:
  • 1The vehicle nameplate does not match factory specifications, or has been altered.
  • 2Non-OEM fluids, filters, or parts were used.
  • 3Fluids below the required specification were used during normal operation.
  • 4During the warranty period, a fault was self-repaired without attending a service station.
  • 5Unauthorised modification, added equipment, or changed components causing a fault.
  • 6Non-OEM replacement parts were used during repair, causing a subsequent fault.
  • 7A fault was not addressed before continued driving, causing secondary damage to further components.
  • 8Traffic accident damage without a police report or insurance claim.
  • 9Overloading or operating beyond rated capacity.
  • 10Damage from collision, fire, scratching, theft, or criminal activity.
  • 11Natural disasters (earthquake, flood, lightning, hail, sandstorm, etc.) or damage from seawater, chemical corrosion, or animal waste.
  • 12Normal wear such as noise, vibration, abrasion, and ageing.
  • 13Refusal to allow the service station to inspect or assess the vehicle.
  • 14Vehicle is outside the warranty period.
  • 15Tampering with or replacing the odometer so mileage cannot be determined.
  • 16Loss of tools, accessories, or technical documents supplied with the vehicle.
  • 17Failure to carry out scheduled inspection, adjustment, tightening, cleaning, or lubrication as required.
  • 18Neglect of wiring harness inspection causing chafing, short circuits, or electrical fire.
  • 19Illegal modification or improper use of the vehicle structure.
  • 20Abnormal damage caused by the working environment, site conditions, loading/unloading operations, or overloading.
  • 21Premature compressor wear caused by failing to replace filters on time or using low-quality filters.
  • 22Air dryer not replaced on schedule, leading to desiccant failure and brake system faults.
  • 23Unable to provide the Windrose Quality Warranty Manual or a valid proof of purchase.
02 · Maintenance Schedule
🔧 Maintenance Schedule Service intervals & costs
First Service
3,700 miles
or within 3 months from purchase date, whichever comes first
Regular Service
37,000 miles
at every subsequent interval
First Service Cost
Free of charge
All labour and materials fully covered
Regular Service Cost
User-paid
Labour, gear oil, coolant, filters, etc.
Failure to carry out maintenance as required will be treated as the user voluntarily waiving their warranty rights. Scheduled maintenance is a mandatory condition for warranty coverage.
💧 Approved Fluids Fluids, grades & specs
Mixing fluids of different grades, or the same grade from different manufacturers, is strictly prohibited. Any faults caused by mixed fluids are the responsibility of the user.
#FluidSpecificationSystem
1Power steering unitHydraulic oilATF3
2A/C compressorRefrigerantR134a
3Battery cooling compressor (electric)RefrigerantR134a
4Motor and E-control (cooling circuit)CoolantEthylene glycol antifreeze −45 °C, fluorescent yellow, conductivity ≤ 100 μS/cm; meets GB 29743.2-2025
5Battery (cooling circuit)CoolantSame specification as motor/E-control cooling circuit
6E-drive axleGear oilGL-5 (75W/90) long-life type
7Washer bottleWasher fluidAutomotive windscreen washer fluid (GB/T 23436-2009)
Maintenance Checklist Inspection checklist
SystemTaskFirst serviceRegular serviceCost
Drive Battery
Inspect battery enclosure cleanliness and connectors for blockages; check harness integrity and insulation; check mounting bolts for looseness; verify charging socket is dry, free of debris, and terminals are not burnt; perform charging socket test
Confirm each battery pack SOC and any fault codes; check individual cell highest/lowest/average voltage and temperature, maximum voltage differential and temperature differential; check SOH
E-Drive Axle
Replace drive axle gear oilReplaceUser-paid
Inspect high/low-voltage harness, coolant circuit (leaks, kinks, loose clamps); motor and controller insulation and earth wire; all component fastening bolts; wheel-end and reducer for oil/fluid leaks
Motor Controller System
Check controller low-voltage harness terminals for looseness and proper sealing; disconnect HV and check insulation resistance; check cooling is operating correctly; read and record operating parameters
Power Distribution Unit
Check high-voltage harness and aviation connectors for proper connection and securing; low-voltage harness connections; insulation resistance; coolant circuit for leaks; earth wire connection
Electro-Hydraulic Steering
Check steering linkage ball-joint play and split pins; steering pump operation and wiring; steering wheel/column lock bolts; hose clamps and oil seep condition; lubricate steering linkage ball joints; check steering free play
Check steering fluid level / replace steering oil and clean filterReplaceUser-paid
Electric Air Compressor
Clean air filter element (blow out at first service; blow out every 6,200 miles thereafter)Blow outReplaceUser-paid
Inspect HV harness for damage or loose connections; tighten bracket screws; check insulation resistance
Check air dryer, condenser, four-circuit protection valve, and serpentine pipe for air leaksReplaceUser-paid
Battery Cooling System
Check expansion tank fluid level; read battery thermal management data to confirm refrigeration function; inspect circuit connections and connectors; check coolant pump operation and coolant filter
Check coolant meets specification and that there are no leaks or lossesReplaceUser-paid
Brake System
Check parking brake effectiveness; brake pedal free travel; brake lines and all module air leaks; adjust brake clearance; drain air reservoirs
Inspect brake friction pad wearReplaceUser-paid
Chassis System
Check air bag installation and wear; suspension height and air bag leaks; shock absorber oil leaks; tighten shock absorber brackets, bump stop brackets, X-type control arms, longitudinal thrust rods, thrust rod brackets, U-bolt nuts, height valve mounting bolts; check brake air lines/reservoirs/trailer air hose connections for leaks
Cab
Check front panel opening; wipers, washer, mirrors, window regulators, roof/windscreen sun shades; steering wheel/infotainment/seats; door open/close operation; all side trim panels, step boards, and mudguard wings for looseness
Electrical System
Check battery power and earth cable tightening; auxiliary battery capacity; all lighting/indicators/instruments/infotainment; read vehicle fault codes; check harness for chafing/interference; fuses/relays; electronic control system self-check; module mounting security
Air Conditioning System
Check A/C system operation; inspect and clean or replace cabin air filterCheckReplaceUser-paid
Fifth Wheel Coupling
Check fifth wheel for damage, bending, or cracks; confirm correct operation; tighten mounting bolts; check saddle wear ring, lock jaw, saddle surface, and trailer kingpin wear; apply greaseReplaceUser-paid
📦 Consumables Reference Parts & replacement intervals
#SystemComponentIntervalSpecificationQuantityNotes
1E-drive axleGear oilEvery 186,000 miles or 1 yearGL-5 (75W/90)16.5 L middle axle + 11.5 L rear axle (3-motor) or 16.5 L + 16.5 L (4-motor)Fill until oil flows from fill hole
2Air conditioningCabin air filterEvery 37,000 miles or 6 monthsActivated carbon OEM filter3 units
3Motor / E-controlCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C30 L (3-motor) or 35 L (4-motor)Fill to between MAX and MIN marks on expansion tank
4BatteryCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C37 L (NMC lithium) or 27 L (LFP)
5Steering unitFilter and hydraulic oilEvery 37,000 miles or 6–1 yearOEM filter; ATF31 unit; 4 L
6Air compressorAir filter elementEvery 37,000 miles or 6 monthsOEM filter element1 unitBlow out every 6,200 miles
7Air dryerDesiccant canisterEvery 37,000 miles or 6 monthsOEM desiccant canister1 unit
Max Coverage Distance
621,371 miles
Battery Warranty
8 years
Drivetrain Warranty
5 years
01 · Warranty Terms
The Windrose Quality Warranty Manual and purchase invoice together constitute the official warranty certificate.
🛡️ Warranty Principles Coverage rules & conditions
  1. Where the owner has operated and maintained the vehicle correctly and a fault occurs within the warranty period or mileage due to design or manufacturing defects, Windrose will inspect and confirm responsibility before providing warranty service free of charge.
  2. Warranty service follows the principle of "repair first, replace the minimum number of components."
  3. Warranty service covers only direct costs arising from quality defects — labour, parts, consumables, and call-out fees. Indirect or consequential losses are not covered.
  4. During the warranty period, vehicles must not be self-repaired or disassembled. The fault condition must be preserved; otherwise the service station will refuse warranty service.
  5. Replacement parts provided under warranty coverage carry only the remaining warranty period of the original component.
  6. If the odometer fails and no mileage evidence is available, mileage is calculated at 28 days/month, 8 hours/day, at an average speed of 80 mph.
📋 Warranty Scope What's covered, for how long

From the date of purchase. Maximum component coverage: 8 years or 621,000 miles, whichever comes first.

SystemTimeDistanceComponents
⚡ Battery
Battery8 years621,371 milesBattery pack assembly
🔌 Power Electronics
Power Electronics5 years372,823 milesAll-in-one power distribution unit (excluding fuses)
🔧 E-Drive Axle
E-Drive Axle5 years372,823 milesMotor assembly, E-control assembly, axle housing assembly
2 yearsUnlimitedShift controller assembly, main reducer housing, differential housing, brake backing plate, high-voltage harness
1 yearUnlimitedShift actuator, all shaft assemblies, bearings, bushings, planetary gears, cross-shaft, engaging sleeves, all gear types, wheel hubs, axle shafts, oil seals, brake discs, slack adjusters, ABS, harness, water pipes, etc.
3 monthsUnlimitedWheel bolts, wheel nuts, wear indicator wire, friction pads (excluding burn damage or wear-through)
🚛 Chassis
Chassis3 yearsUnlimitedFull-vehicle castings
2½ yearsUnlimitedRear integration frame weld assembly
2 yearsUnlimitedFrame assembly
2½ yearsUnlimitedSteering reservoir and steering wheel
2 yearsUnlimitedSteering column
1½ yearsUnlimitedSteering pump; electric power steering unit
2½ yearsAir valves and air compressor
2 years124,274 milesBrake lines
1 yearBrake pedal, electric control valves, air reservoir
2 yearsUnlimitedAir suspension castings and forgings (front and rear)
1 yearUnlimitedAir bags, dampers, rubber parts
📡 Electronics
Electronics2½ yearsTyre pressure monitoring, electronic mirrors
2 years124,274 milesLighting, IVI / IPC / CAR screens
2 yearsLow-voltage harness, dashcam, DVR cameras
🤖 ADAS / Driver Assistance
ADAS / Driver Assistance5 years372,823 milesVehicle control unit (VCU)
3 years124,274 milesForward-facing smart camera; millimetre-wave radar (side and front)
2 yearsUltrasonic radar
🌡️ Thermal Management
Thermal Management3 years124,274 milesElectric water pumps x2 (battery and drive cooling)
2 years124,274 milesNylon coolant lines
1 yearA/C compressor
🚘 Cab
Cab3 yearsBody-in-white; sliding door and rail; seatbelts; hinges; door lock system
2½ yearsSliding door drive assembly
2 years124,274 milesAll glass; seats
Other
Other6 months18,641 milesAll unspecified components
Warranty Exclusions 23 excluded circumstances
The following circumstances fall outside the warranty scope:
  • 1The vehicle nameplate does not match factory specifications, or has been altered.
  • 2Non-OEM fluids, filters, or parts were used.
  • 3Fluids below the required specification were used during normal operation.
  • 4During the warranty period, a fault was self-repaired without attending a service station.
  • 5Unauthorised modification, added equipment, or changed components causing a fault.
  • 6Non-OEM replacement parts were used during repair, causing a subsequent fault.
  • 7A fault was not addressed before continued driving, causing secondary damage to further components.
  • 8Traffic accident damage without a police report or insurance claim.
  • 9Overloading or operating beyond rated capacity.
  • 10Damage from collision, fire, scratching, theft, or criminal activity.
  • 11Natural disasters (earthquake, flood, lightning, hail, sandstorm, etc.) or damage from seawater, chemical corrosion, or animal waste.
  • 12Normal wear such as noise, vibration, abrasion, and ageing.
  • 13Refusal to allow the service station to inspect or assess the vehicle.
  • 14Vehicle is outside the warranty period.
  • 15Tampering with or replacing the odometer so mileage cannot be determined.
  • 16Loss of tools, accessories, or technical documents supplied with the vehicle.
  • 17Failure to carry out scheduled inspection, adjustment, tightening, cleaning, or lubrication as required.
  • 18Neglect of wiring harness inspection causing chafing, short circuits, or electrical fire.
  • 19Illegal modification or improper use of the vehicle structure.
  • 20Abnormal damage caused by the working environment, site conditions, loading/unloading operations, or overloading.
  • 21Premature compressor wear caused by failing to replace filters on time or using low-quality filters.
  • 22Air dryer not replaced on schedule, leading to desiccant failure and brake system faults.
  • 23Unable to provide the Windrose Quality Warranty Manual or a valid proof of purchase.
02 · Maintenance Schedule
🔧 Maintenance Schedule Service intervals & costs
First Service
3,700 miles
or within 3 months from purchase date, whichever comes first
Regular Service
37,000 miles
at every subsequent interval
First Service Cost
Free of charge
All labour and materials fully covered
Regular Service Cost
User-paid
Labour, gear oil, coolant, filters, etc.
Failure to carry out maintenance as required will be treated as the user voluntarily waiving their warranty rights. Scheduled maintenance is a mandatory condition for warranty coverage.
💧 Approved Fluids Fluids, grades & specs
Mixing fluids of different grades, or the same grade from different manufacturers, is strictly prohibited. Any faults caused by mixed fluids are the responsibility of the user.
#FluidSpecificationSystem
1Power steering unitHydraulic oilATF3
2A/C compressorRefrigerantR134a
3Battery cooling compressor (electric)RefrigerantR134a
4Motor and E-control (cooling circuit)CoolantEthylene glycol antifreeze −45 °C, fluorescent yellow, conductivity ≤ 100 μS/cm; meets GB 29743.2-2025
5Battery (cooling circuit)CoolantSame specification as motor/E-control cooling circuit
6E-drive axleGear oilGL-5 (75W/90) long-life type
7Washer bottleWasher fluidAutomotive windscreen washer fluid (GB/T 23436-2009)
Maintenance Checklist Inspection checklist
SystemTaskFirst serviceRegular serviceCost
Drive Battery
Inspect battery enclosure cleanliness and connectors for blockages; check harness integrity and insulation; check mounting bolts for looseness; verify charging socket is dry, free of debris, and terminals are not burnt; perform charging socket test
Confirm each battery pack SOC and any fault codes; check individual cell highest/lowest/average voltage and temperature, maximum voltage differential and temperature differential; check SOH
E-Drive Axle
Replace drive axle gear oilReplaceUser-paid
Inspect high/low-voltage harness, coolant circuit (leaks, kinks, loose clamps); motor and controller insulation and earth wire; all component fastening bolts; wheel-end and reducer for oil/fluid leaks
Motor Controller System
Check controller low-voltage harness terminals for looseness and proper sealing; disconnect HV and check insulation resistance; check cooling is operating correctly; read and record operating parameters
Power Distribution Unit
Check high-voltage harness and aviation connectors for proper connection and securing; low-voltage harness connections; insulation resistance; coolant circuit for leaks; earth wire connection
Electro-Hydraulic Steering
Check steering linkage ball-joint play and split pins; steering pump operation and wiring; steering wheel/column lock bolts; hose clamps and oil seep condition; lubricate steering linkage ball joints; check steering free play
Check steering fluid level / replace steering oil and clean filterReplaceUser-paid
Electric Air Compressor
Clean air filter element (blow out at first service; blow out every 6,200 miles thereafter)Blow outReplaceUser-paid
Inspect HV harness for damage or loose connections; tighten bracket screws; check insulation resistance
Check air dryer, condenser, four-circuit protection valve, and serpentine pipe for air leaksReplaceUser-paid
Battery Cooling System
Check expansion tank fluid level; read battery thermal management data to confirm refrigeration function; inspect circuit connections and connectors; check coolant pump operation and coolant filter
Check coolant meets specification and that there are no leaks or lossesReplaceUser-paid
Brake System
Check parking brake effectiveness; brake pedal free travel; brake lines and all module air leaks; adjust brake clearance; drain air reservoirs
Inspect brake friction pad wearReplaceUser-paid
Chassis System
Check air bag installation and wear; suspension height and air bag leaks; shock absorber oil leaks; tighten shock absorber brackets, bump stop brackets, X-type control arms, longitudinal thrust rods, thrust rod brackets, U-bolt nuts, height valve mounting bolts; check brake air lines/reservoirs/trailer air hose connections for leaks
Cab
Check front panel opening; wipers, washer, mirrors, window regulators, roof/windscreen sun shades; steering wheel/infotainment/seats; door open/close operation; all side trim panels, step boards, and mudguard wings for looseness
Electrical System
Check battery power and earth cable tightening; auxiliary battery capacity; all lighting/indicators/instruments/infotainment; read vehicle fault codes; check harness for chafing/interference; fuses/relays; electronic control system self-check; module mounting security
Air Conditioning System
Check A/C system operation; inspect and clean or replace cabin air filterCheckReplaceUser-paid
Fifth Wheel Coupling
Check fifth wheel for damage, bending, or cracks; confirm correct operation; tighten mounting bolts; check saddle wear ring, lock jaw, saddle surface, and trailer kingpin wear; apply greaseReplaceUser-paid
📦 Consumables Reference Parts & replacement intervals
#SystemComponentIntervalSpecificationQuantityNotes
1E-drive axleGear oilEvery 186,000 miles or 1 yearGL-5 (75W/90)16.5 L middle axle + 11.5 L rear axle (3-motor) or 16.5 L + 16.5 L (4-motor)Fill until oil flows from fill hole
2Air conditioningCabin air filterEvery 37,000 miles or 6 monthsActivated carbon OEM filter3 units
3Motor / E-controlCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C30 L (3-motor) or 35 L (4-motor)Fill to between MAX and MIN marks on expansion tank
4BatteryCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C37 L (NMC lithium) or 27 L (LFP)
5Steering unitFilter and hydraulic oilEvery 37,000 miles or 6–1 yearOEM filter; ATF31 unit; 4 L
6Air compressorAir filter elementEvery 37,000 miles or 6 monthsOEM filter element1 unitBlow out every 6,200 miles
7Air dryerDesiccant canisterEvery 37,000 miles or 6 monthsOEM desiccant canister1 unit
售后服务手册

售后服务手册

适用于纯电动牵引车(V2.0)。仅在中国大陆有效。本手册是重要的保修凭证,请随车妥善保管。

最长零部件保修里程
1,000,000 公里
电池保修期
8 个月
电驱动系统保修期
5 个月
01 · Warranty Terms
《Windrose 苇渡产品质量保修手册》及购车发票,两者共同构成质量保修凭证。
📄 质量保修原则
  1. 在用户已严格正确使用和维护车辆且在规定保修时间或行驶里程范围内,产品因设计、制造等原因引起的故障,经 Windrose 苇渡汽车服务站检查、鉴定,确属 Windrose 苇渡汽车责任的,给予保修服务。
  2. 质量保修服务采用「以修为主,以及更换最小或最少零部件」的原则。
  3. 质量保修服务只承担产品因质量问题而引起的故障所产生的直接费用(工时费、材料费、辅料费、外出服务费),对由此产生的间接损失不承担赔偿责任。
  4. 在质量保修期内的车辆发生故障时,用户不得自行维修或拆解总成件或组件,应保持故障原状,否则服务站将拒绝提供保修服务。
  5. 因质量保修需要更换新的零部件,新的零部件保修权益随原始零部件的保修期限届满而终止。
  6. 当车辆里程表失效而用户又无法提供失效前和失效后里程的有效证据时,按每月28天、每天8小时、平均时速80公里计算行驶里程。
📄 质量保修范围

自用户购车之日起计算,最长零部件保修期为 8年 或 100万公里,以先到者为准。

系统时间里程零部件
⚡ 电池
电池8 年1,000,000 公里电池包总成
🔌 电控
电控5 年600,000 公里多合一配电总成(不含保险丝)
🔧 电驱桥
电驱桥5 年600,000 公里电机总成、电控总成、桥壳总成
2 年不限换挡控制器总成、主减速器壳、差速器壳、制动底板、高压线束
1 年不限换挡执行机构、各轴总成、各类轴承、衬套、行星齿轮、十字轴、啮合套、各类齿轮、轮毂、半轴、油封、制动盘、制动调整臂、ABS、线束、水管等
3 个月不限车轮螺栓、车轮螺母、磨损报警线、摩擦片(不含烧焦/磨损)
🚛 底盘
底盘3 年不限整车铸件
30 个月不限后集成框架焊接件
2 年不限车架总成
30 个月不限转向油罐及方向盘
2 年不限转向管柱
18 个月不限转向油泵;电动转向机
30 个月气阀类及空压机
2 年200,000 公里制动管类
1 年制动踏板、电控阀类、储气筒
2 年不限前/后空气悬架铸件/锻件
1 年不限气囊、减振器、橡胶件
📡 电子电气
电子电气30 个月胎压检测模块、电子后视镜总成
2 年200,000 公里灯具、IVI/IPC/CAR屏
2 年低压线束、行驶记录仪、DVR摄像头
🤖 智能驾驶辅助系统
智能驾驶辅助系统5 年600,000 公里整车控制器(VCU)
3 年200,000 公里前视智能摄像头;侧/前毫米波雷达
2 年超声波雷达
🌡️ 热管理系统
热管理系统3 年200,000 公里电子水泵×2(电池热管理/电驱冷却)
2 年200,000 公里尼龙冷却管路
1 年空调压缩机
🚘 车身
车身3 年白车身总成;滑移门及导轨;安全带;整车铰链;滑移门锁系统
30 个月滑移门驱动器总成
2 年200,000 公里全车玻璃;座椅
其他
其他6 个月30,000 公里未注明零部件
📄 保修外事项
有下列情形之一者,均超出质量保修范围,恕难给予保修服务:
  • 1车辆的铭牌与车辆出厂状态信息不相符或涂改者。
  • 2未使用原厂油液、滤芯等配件。
  • 3车辆日常使用中,未使用符合或者高于规定等级的油液。
  • 4质量保修期限内,车辆出现故障后未经服务站进行处理,自行修理。
  • 5未经许可,私自改变已购车辆原有结构状态,改装、加装或变更零部件引发的故障。
  • 6维修车辆时,使用非原厂的零部件所产生的故障。
  • 7车辆出现故障或隐含故障未及时排除并继续行驶,从而导致扩大化的继发性缺陷及连带零部件损坏。
  • 8车辆发生交通事故后,未经公安交通管理部门进行现场责任认定、未向保险公司报案定损,不在保修范围内。
  • 9车辆超载超限使用。
  • 10外界因素造成的碰撞冲击、燃烧毁坏、划伤脱落,偷、窃、肇事等违法犯罪行为导致的车辆损失。
  • 11自然环境影响(地震、洪水、泥石流、闪电、风暴、冰雹、沙尘暴等不可抗力),以及海水、化学腐蚀、动物排泄物等原因导致的车辆损伤。
  • 12车辆正常的噪音、振动、磨损(刹车不良、制动跑偏)、老化等损耗情况。
  • 13阻拦、拒绝服务站对车辆进行正常检查、分析鉴定,由此引发的延误损失。
  • 14超出质量保修期的车辆。
  • 15自行变更或更换里程表,致使无法确定车辆行驶里程数。
  • 16随车工具、附件及有关技术服务文件丢失,不在三包服务范围内。
  • 17没有按照车辆首次保养、定期保养要求进行定期检查、调整、紧固、清洗、润滑,或作业流程不规范造成故障或零部件损坏。
  • 18未按要求进行检查保养,造成线束干涉磨损或电器失效引发车辆电器起火事故。
  • 19非法改动车辆结构或未按规定要求使用造成的车辆故障。
  • 20因作业环境、场地、装卸、载重不当导致车辆的异常损坏。
  • 21因不及时更换滤芯或更换劣质滤芯引发的空压机早磨等非正常使用损坏。
  • 22干燥器长期使用,没有及时更换,导致功能失效,引发制动系统故障。
  • 23不能提供《Windrose 产品质量保修手册》或有效的销售凭证。
02 · Maintenance Schedule
📄 保养期限要求
首次保养(首保)
6,000公里
或购车后3个月内,以先到者为准
定期保养(定保)
60,000公里
此后每隔该里程进行保养
首保费用
免费
工时费和材料费全部由厂家承担
定保费用
用户自费
含工时费、齿轮油、冷却液、滤芯等
未按要求进行定期保养的车辆视为用户自动放弃三包权利。保养工作是您享受产品质量保修的必要条件。
📄 保养材料使用标准
严禁不同级别或者同种级别不同厂家的油液混合使用,否则由此造成的故障由用户自行承担责任。
#油液规格系统
1助力转向机液压油ATF3
2空调压缩机冷媒R134a
3电动压缩机(电池冷却)冷媒R134a
4电机、电控(散热系统)防冻液乙二醇防冻液 -45℃,荧光黄,电导率≤100μS/cm;满足 GB 29743.2-2025
5电池(散热系统)防冻液同上(电机/电控散热系统)
6电驱桥齿轮油GL-5(75W/90)长效型
7洗涤壶玻璃水汽车用风窗洗涤液(GB/T 23436-2009)
📄 保养作业标准表
系统保养项目首保定保费用
动力电池
检查电池箱体清洁、接插件无堵塞;连接线牢固、绝缘层无破损;固定螺栓无松动;充电插座干燥、无异物、端子无烧蚀;充电插座充电测试
各电池包 SOC 及故障反馈确认;单体最高/最低/平均电压和温度,最大压差温差;SOH 检查
电驱桥
更换电驱桥润滑油更换用户承担
检查高/低压线束、冷却水路(漏液/打弯/卡箍松动);电机及控制器绝缘、搭铁线;各零部件紧固螺栓;轮边及减速器漏油漏液
电机控制系统
检查控制器低压线束端子有无松动,密封良好;切断高压检查绝缘电阻;检查散热正常;读取运行参数并记录
多合一系统
检查高线线束及航空插件连接和固定;低压线束连接;绝缘阻值;冷却水路漏液;接地线连接
电液转向系统
检查转向拉杆球头间隙及开口销;转向泵工作及连接线;方向盘/转向轴锁紧螺栓;油管卡箍及渗油情况;润滑转向拉杆球头;转向自由间隙
检查转向油液位 / 更换转向油及清洗滤芯更换用户承担
电动空压机系统
空气滤芯清理(首保吹扫,每 10,000 公里吹扫一次)吹扫更换用户承担
检查高压线束有无破损虚接;紧固支架螺丝;绝缘阻值
检查干燥器、冷凝器、四回路保护阀、蛇形管是否漏气更换用户承担
电池冷却系统
检查膨胀水壶液面;读取电池热管理数据确认制冷功能;检查管路连接线及接插件;检查散热水泵工作和冷却液过滤器
检查冷却液是否符合标准、无泄漏缺失更换用户承担
制动系统
检查驻车制动效能;制动踏板自由行程;制动管路及各模块漏气;调整刹车间隙;储气筒放水
检查制动摩擦片磨损情况更换用户承担
底盘系统
检查气囊安装及磨损;悬架高度及气囊漏气;减振器漏油;紧固减振器支架、限位块支架、X型控制臂、纵向推力杆、推力杆支架、骑马螺栓螺母、高度阀固定螺栓;检查制动气路/储气筒/挂车连接气管漏气
驾驶室
检查前面罩开启;雨刮、洗涤器、后视镜、玻璃升降器、天幕/前风窗遮阳帘;方向盘/车机/座椅;车门开闭;各侧围饰板/蹬车踏步/翼子板是否松动
电气系统
检查蓄电池电源线/搭铁线紧固;低压蓄电池容量;各种照明/指示灯/仪表/车机系统;读取整车故障代码;线束有无刮磨/干涉;保险/继电器;电子控制系统自检;各模块固定
空调系统
检查空调系统工作;检查/更换空调滤芯检查更换用户承担
牵引座系统
检查牵引座损坏/弯曲/裂痕;使用功能正常;紧固安装螺栓;检查鞍座磨损环/锁钩/鞍座面板及挂车牵引销磨损;润滑脂加注更换用户承担
📄 保养材料用量参考
#系统材料保养周期规格用量备注
1电驱桥齿轮油每 300,000 公里或 12 个月GL-5(75W/90)中桥 16.5L + 后桥 11.5L(3电机)或 16.5L + 16.5L(4电机)加油量以加油孔溢出为准
2空调空调滤芯每 60,000 公里或 6 个月活性炭专用滤芯3件
3电机/电控防冻液每 240,000 公里或 24 个月乙二醇防冻液 -45℃30L(3电机);35L(4电机)添加至膨胀水壶 MAX–MIN 之间
4电池防冻液每 240,000 公里或 24 个月乙二醇防冻液 -45℃37L(三元锂);27L(磷酸铁锂)
5转向机滤芯及液压油每 60,000 公里或 6–12 个月专用滤芯;ATF31件;4L
6空压机空气滤芯每 60,000 公里或 6 个月专用滤芯1件每 10,000 公里吹扫一次
7干燥器干燥罐每 60,000 公里或 6 个月专用干燥罐1件
Kundendienst

Kundendienst-Handbuch

Für rein elektrische Sattelzugmaschinen (V2.0). Gültig für Festland-China. Bitte dieses Handbuch stets beim Fahrzeug aufbewahren.

Maximale Bauteilabdeckung
1,000,000 km
Batteriegarantie
8 Jahre
Antriebsgarantie
5 Jahre
01 · Warranty Terms
Das Windrose Qualitätsgarantiehandbuch und die Kaufrechnung bilden gemeinsam den Garantienachweis.
📄 Garantieprinzipien
  1. Wenn der Nutzer das Fahrzeug ordnungsgemäß verwendet und gewartet hat und innerhalb der garantierten Zeit oder Laufleistung ein Defekt durch Design- oder Herstellungsfehler auftritt, wird Windrose nach Inspektion und Bestätigung durch eine autorisierte Servicestelle kostenlose Garantieleistungen erbringen.
  2. Garantieleistungen folgen dem Grundsatz „Reparatur vor Austausch" unter Verwendung der kleinstmöglichen Anzahl von Ersatzteilen.
  3. Die Garantie übernimmt ausschließlich direkte Kosten (Lohn, Material, Hilfsstoffe, Außendienstgebühren), die durch qualitätsbedingte Mängel entstehen. Folge- oder Begleitschäden werden nicht ersetzt.
  4. Bei einem Defekt während der Garantiezeit darf das Fahrzeug nicht eigenständig repariert oder zerlegt werden; der Zustand des Defekts ist zu erhalten, andernfalls verweigert die Servicestelle Garantieleistungen.
  5. Im Rahmen der Garantie ersetzte Teile übernehmen nur die verbleibende Garantiezeit des ursprünglichen Bauteils.
  6. Fällt der Kilometerzähler aus und können keine Nachweise über den Stand vor und nach dem Ausfall erbracht werden, wird der Kilometerstand auf Basis von 28 Tagen/Monat, 8 Stunden/Tag und einer Durchschnittsgeschwindigkeit von 80 km/h berechnet.
📄 Garantieumfang

Ab Kaufdatum. Maximale Bauteilgarantie: 8 Jahre oder 1.000.000 km, je nachdem, was zuerst eintritt.

SystemLaufzeitLaufleistungBauteile
⚡ Batterie
Batterie8 Jahre1,000,000 kmBatteriepaket-Baugruppe
🔌 Leistungselektronik
Leistungselektronik5 Jahre600,000 kmIntegriertes Stromverteilungsmodul (ohne Sicherungen)
🔧 Elektroantriebsachse
Elektroantriebsachse5 Jahre600,000 kmMotorbaugruppe, E-Steuerung, Achsgehäuse
2 JahreUnbegrenztSchaltregler, Hauptgetriebegehäuse, Differentialgehäuse, Bremsträger, Hochvolt-Kabelbaum
1 JahreUnbegrenztSchaltaktuator, alle Wellenbaugruppen, Lager, Buchsen, Planetengetriebe, Kreuzgelenk, Kupplungshülsen, alle Zahnradtypen, Naben, Achswellen, Dichtringe, Bremsscheiben, Bremsnachsteller, ABS, Kabelbaum, Wasserleitungen usw.
3 MonateUnbegrenztRadbolzen und -muttern, Verschleißindikator-Kabel, Bremsbeläge (ausgen. Brand- oder Durchverschleiß)
🚛 Fahrgestell
Fahrgestell3 JahreUnbegrenztFahrzeug-Gussteile
2½ JahreUnbegrenztHinterrahmen-Schweißbaugruppe
2 JahreUnbegrenztRahmenbaugruppe
2½ JahreUnbegrenztLenkflüssigkeitsbehälter und Lenkrad
2 JahreUnbegrenztLenksäule
1½ JahreUnbegrenztLenkpumpe; elektrische Servolenkeinheit
2½ JahreLuftventile und Luftkompressor
2 Jahre200,000 kmBremsleitungen
1 JahreBremspedal, Elektroventile, Druckluftbehälter
2 JahreUnbegrenztLuftfederung-Guss- und Schmiedeteile (vorn/hinten)
1 JahreUnbegrenztLuftbälge, Stoßdämpfer, Gummiteile
📡 Elektronik
Elektronik2½ JahreReifendruckkontrolle, elektronische Spiegel
2 Jahre200,000 kmBeleuchtung, IVI/IPC/CAR-Bildschirme
2 JahreNiedervolt-Kabelbaum, Fahrtenschreiber, DVR-Kameras
🤖 Fahrassistenzsystem (ADAS)
Fahrassistenzsystem (ADAS)5 Jahre600,000 kmFahrzeugsteuergerät (VCU)
3 Jahre200,000 kmFrontkamera; Millimeterwellenradar (Seite und Front)
2 JahreUltraschallradar
🌡️ Thermomanagement
Thermomanagement3 Jahre200,000 kmElektrische Wasserpumpen x2 (Batterie- und Antriebskühlung)
2 Jahre200,000 kmNylon-Kühlmittelleitungen
1 JahreKlimakompressor
🚘 Fahrerhaus
Fahrerhaus3 JahreRohbau; Schiebetür und Führung; Sicherheitsgurte; Scharniere; Schloss
2½ JahreSchiebetürantrieb
2 Jahre200,000 kmAlle Fahrzeugscheiben; Sitze
Sonstiges
Sonstiges6 Monate30,000 kmAlle nicht genannten Bauteile
📄 Garantieausschlüsse
In folgenden Fällen besteht kein Garantieanspruch:
  • 1Das Typenschild des Fahrzeugs stimmt nicht mit den Werksdaten überein oder wurde verändert.
  • 2Es wurden keine Original-Betriebsstoffe, -Filter oder -Teile verwendet.
  • 3Im täglichen Betrieb wurden Betriebsstoffe unterhalb der vorgeschriebenen Qualitätsstufe verwendet.
  • 4Ein Defekt wurde während der Garantiezeit ohne Inanspruchnahme einer Servicestelle eigenständig repariert.
  • 5Nicht autorisierte Umbau-, Anbau- oder Bauteilveränderungen, die zu einem Defekt geführt haben.
  • 6Bei der Reparatur wurden Nicht-Originalteile verwendet, die zu einem Folgeschaden geführt haben.
  • 7Ein Defekt wurde nicht vor der Weiterfahrt behoben, was zu sekundären Schäden an weiteren Bauteilen geführt hat.
  • 8Unfallschäden ohne polizeiliche Unfallaufnahme oder Versicherungsmeldung.
  • 9Überladung oder Betrieb über der Nennlast.
  • 10Schäden durch Kollision, Brand, Kratzer, Diebstahl oder kriminelle Handlungen.
  • 11Naturkatastrophen (Erdbeben, Überschwemmung, Blitz, Hagel, Sandsturm usw.) sowie Meerwasser, chemische Korrosion oder Tierkot.
  • 12Normaler Verschleiß wie Geräusche, Vibrationen, Abrieb und Alterung.
  • 13Verweigerung der Inspektion oder Beurteilung des Fahrzeugs durch die Servicestelle.
  • 14Fahrzeug außerhalb der Garantiezeit.
  • 15Manipulation oder Austausch des Tachometers, sodass der Kilometerstand nicht ermittelt werden kann.
  • 16Verlust von mitgeliefertem Werkzeug, Zubehör oder technischen Unterlagen.
  • 17Versäumte Inspektionen, Einstellungen, Nachziehen, Reinigung oder Schmierung gemäß Vorschrift.
  • 18Vernachlässigung der Kabelbaumkontrolle, die zu Scheuern, Kurzschlüssen oder Fahrzeugbränden geführt hat.
  • 19Illegale Fahrzeugveränderung oder unsachgemäßer Betrieb der Fahrzeugstruktur.
  • 20Außergewöhnliche Schäden durch Betriebsbedingungen, Gelände, Be-/Entladung oder Überladung.
  • 21Vorzeitiger Kompressorverschleiß durch nicht fristgerechten oder qualitätsminderwertigen Filterwechsel.
  • 22Nicht rechtzeitiger Austausch des Lufttrockners, was zu Trocknerversagen und Bremsfehlern führt.
  • 23Das Windrose Qualitätsgarantiehandbuch oder ein gültiger Kaufnachweis kann nicht vorgelegt werden.
02 · Maintenance Schedule
📄 Wartungsfristen
Erstinspektion
6.000 km
oder innerhalb von 3 Monaten nach Kauf, je nachdem, was zuerst eintritt
Regelinspektion
60.000 km
danach in diesem Intervall
Kosten Erstinspektion
Kostenlos
Arbeit und Material vollständig vom Hersteller übernommen
Kosten Regelinspektion
Nutzerpflichtig
Arbeit, Getriebeöl, Kühlmittel, Filter usw.
Fahrzeuge ohne vorschriftsmäßige Wartung verlieren den Garantieanspruch. Regelmäßige Wartung ist eine verbindliche Voraussetzung für die Inanspruchnahme der Garantie.
📄 Zugelassene Betriebsstoffe
Das Mischen von Betriebsstoffen verschiedener Qualitätsstufen oder verschiedener Hersteller derselben Stufe ist streng verboten. Dadurch verursachte Schäden gehen zu Lasten des Nutzers.
#BetriebsstoffSpezifikationSystem
1ServolenkungHydraulikölATF3
2KlimakompressorKältemittelR134a
3Batteriekühl-Kompressor (elektrisch)KältemittelR134a
4Motor und E-Steuerung (Kühlkreis)KühlmittelEthylenglykol-Frostschutz −45 °C, fluoreszierendes Gelb, Leitfähigkeit ≤ 100 μS/cm; GB 29743.2-2025
5Batterie (Kühlkreis)KühlmittelGleiche Spezifikation wie Motor/E-Steuerung-Kühlkreis
6ElektroantriebsachseGetriebeölGL-5 (75W/90) Langzeit-Typ
7WaschwasserbehälterScheibenreinigerKraftfahrzeug-Scheibenreiniger (GB/T 23436-2009)
📄 Wartungscheckliste
SystemAufgabeErstinspektionRegelinspektionKosten
Antriebsbatterie
Batteriegehäuse und Steckverbinder auf Sauberkeit und Blockierungen prüfen; Verbindungskabel und Isolierung prüfen; Befestigungsschrauben auf Lockern prüfen; Ladestecker trocken, frei von Fremdkörpern, Klemmen nicht verbrannt; Ladestecker-Ladetest
SOC und Fehlermeldungen aller Batteriepakete bestätigen; maximale/minimale/durchschnittliche Zellspannung und -temperatur, maximale Spannungs- und Temperaturdifferenz; SOH-Prüfung
Elektroantriebsachse
Getriebeöl der Antriebsachse wechselnErsetzenNutzerpflichtig
HV/NV-Kabelbaum, Kühlkreis auf Lecks, Knicke und lockere Schellen prüfen; Motor- und Steuerungsisolation sowie Erdungskabel; alle Befestigungsschrauben; Radend- und Untersetzungsgetriebe auf Öl-/Flüssigkeitslecks
Motorsteuerungssystem
NV-Klemmen des Steuergeräts auf Lockerheit und Dichtheit prüfen; HV trennen und Isolationswiderstand messen; Kühlfunktion prüfen; Betriebsparameter ablesen und dokumentieren
Stromverteilungseinheit
HV-Kabelbaum und Steckverbinder auf Verbindung und Befestigung prüfen; NV-Kabelbaum-Verbindungen; Isolationswiderstand; Kühlkreis auf Lecks; Erdungskabel-Verbindung
Elektro-Hydraulische Lenkung
Kugelgelenk-Spiel und Splinte der Lenkstange prüfen; Lenkpumpen-Betrieb und Verkabelung; Lenkrad/Lenksäule-Befestigungsschrauben; Schlauchklemmen und Ölseep-Zustand; Lenkstangen-Kugelgelenke schmieren; Lenkungsspiel prüfen
Lenkflüssigkeitsstand prüfen / Lenkflüssigkeit und Filter wechselnErsetzenNutzerpflichtig
Elektrischer Luftkompressor
Luftfilterelement reinigen (bei Erstinspektion ausblasen; danach alle 10.000 km ausblasen)AusblasenErsetzenNutzerpflichtig
HV-Kabelbaum auf Beschädigungen und Wackelkontakte prüfen; Halteschrauben festziehen; Isolationswiderstand
Lufttrockner, Kondensator, Vierkreisschutzventil und Spiralrohr auf Luftlecks prüfenErsetzenNutzerpflichtig
Batteriekühlsystem
Ausgleichsbehälter-Füllstand prüfen; Batterie-Thermomanagement-Daten ablesen; Kreislaufverbindungen und Steckverbinder prüfen; Kühlwasserpumpen-Betrieb und Kühlmittelfilter prüfen
Kühlmittel auf Spezifikationskonformität und Dichtheit prüfenErsetzenNutzerpflichtig
Bremssystem
Feststellbremsenwirksamkeit prüfen; Bremspedal-Leerweg; Bremsleitungen und alle Modulluftlecks; Bremsspiel einstellen; Druckluftbehälter entwässern
Bremsbelagverschleiß prüfenErsetzenNutzerpflichtig
Fahrgestellsystem
Luftbalg-Einbau und -Verschleiß prüfen; Fahrzeughöhe und Luftbalg-Dichtheit; Stoßdämpfer-Öllecks; Stoßdämpferhalter, Anschlagpufferhalter, X-Querlenker, Längsstreben, Strebenhalter, U-Bolzen-Muttern, Höhenventil-Befestigungsschrauben nachziehen; Bremsluftleitungen, Druckluftbehälter und Anhänger-Luftschlauchverbindungen auf Lecks prüfen
Fahrerhaus
Frontklappenbetätigung prüfen; Scheibenwischer, Wascher, Spiegel, Fensterheber, Dachhimmel/Windschutzscheiben-Sonnenschutz; Lenkrad/Infotainment/Sitze; Türöffnung/-schließung; alle Seitenverkleidungen, Trittstufen und Kotflügel auf Lockerheit
Elektrisches System
Batteriestrom- und Erdungskabel auf Festsitz prüfen; Hilfsbatteriekapazität; alle Beleuchtungen/Blinker/Instrumente/Infotainment; Fahrzeugfehlercodes auslesen; Kabelbaum auf Scheuern/Interferenz; Sicherungen/Relais; Eigendiagnose der Fahrzeugelektronik; Modulbefestigung
Klimaanlage
Klimabetrieb prüfen; Innenraumluftfilter prüfen und reinigen oder ersetzenPrüfenErsetzenNutzerpflichtig
Sattelkupplung
Sattelkupplung auf Beschädigungen, Verbiegungen oder Risse prüfen; Betriebsfähigkeit bestätigen; Befestigungsschrauben anziehen; Sattelverschleißring, Sperrklaue, Satteloberfläche und Königszapfenverschleiß prüfen; Schmierfett nachfüllenErsetzenNutzerpflichtig
📄 Verbrauchsmaterial-Referenz
#SystemKomponenteIntervallSpezifikationMengeAnmerkungen
1ElektroantriebsachseGetriebeölAlle 300.000 km oder 1 JahrGL-5 (75W/90)16,5 L Mittelachse + 11,5 L Hinterachse (3 Motoren) oder 16,5 L + 16,5 L (4 Motoren)Bis Öl aus Einfüllbohrung fließt
2KlimaanlageInnenraumluftfilterAlle 60.000 km oder 6 MonateAktivkohle-Original-Filter3 Stück
3Motor / E-SteuerungKühlmittelAlle 240.000 km oder 2 JahreEthylenglykol −45 °C30 L (3 Motoren) oder 35 L (4 Motoren)Bis zwischen MAX und MIN am Ausgleichsbehälter auffüllen
4BatterieKühlmittelAlle 240.000 km oder 2 JahreEthylenglykol −45 °C37 L (NMC) oder 27 L (LFP)
5LenkeinheitFilter und HydraulikölAlle 60.000 km oder 6–1 JahrOriginal-Filter; ATF31 Stück; 4 L
6LuftkompressorLuftfilterelementAlle 60.000 km oder 6 MonateOriginal-Filterelement1 StückAlle 10.000 km ausblasen
7LufttrocknerTrocknungspatroneAlle 60.000 km oder 6 MonateOriginal-Trocknungspatrone1 Stück
Service après-vente

Manuel après-vente

Pour les tracteurs routiers 100 % électriques (V2.0). Valable en Chine continentale. Conserver ce manuel avec le véhicule en permanence.

Couverture maximale
1,000,000 km
Garantie batterie
8 ans
Garantie transmission
5 ans
01 · Warranty Terms
Le Manuel de Garantie Qualité Windrose et la facture d\'achat constituent ensemble le justificatif de garantie officiel.
📄 Principes de garantie
  1. Si le propriétaire a utilisé et entretenu correctement le véhicule et qu\'une panne survient dans les délais et kilométrages de garantie en raison d\'un défaut de conception ou de fabrication, Windrose procédera à l\'inspection, confirmera la responsabilité du fabricant et fournira le service de garantie gratuitement.
  2. Le service de garantie suit le principe « priorité à la réparation, remplacement du minimum de composants ».
  3. La garantie couvre uniquement les coûts directs — main-d'œuvre, pièces, consommables et frais de déplacement — résultant de défauts de qualité. Les pertes indirectes ou consécutives ne sont pas couvertes.
  4. En cas de panne pendant la période de garantie, le propriétaire ne doit pas réparer ni démonter le véhicule lui-même ; l\'état de la panne doit être préservé, sous peine de refus de prestation de garantie par le centre de service.
  5. Les pièces remplacées sous garantie ne bénéficient que de la durée de garantie restante du composant d\'origine.
  6. Si le compteur kilométrique est défectueux et qu\'aucune preuve du kilométrage avant/après la panne n\'est disponible, le kilométrage est calculé à raison de 28 jours/mois, 8 heures/jour, à une vitesse moyenne de 80 km/h.
📄 Étendue de la garantie

À compter de la date d\'achat. Durée maximale de garantie composants : 8 ans ou 1 000 000 km, selon le premier terme atteint.

SystèmeDuréeKilométrageComposants
⚡ Batterie
Batterie8 ans1,000,000 kmEnsemble pack batterie
🔌 Électronique de puissance
Électronique de puissance5 ans600,000 kmModule de distribution d\'énergie intégré (hors fusibles)
🔧 Pont électrique
Pont électrique5 ans600,000 kmEnsemble moteur, contrôleur E, carter de pont
2 ansIllimitéContrôleur de rapport, carter réducteur principal, carter de différentiel, plateau de frein, faisceau haute tension
1 anIllimitéActuateur de rapport, tous ensembles d\'arbres, roulements, bagues, train épicycloïdal, croisillon, manchons d\'embrayage, tous types de pignons, moyeux, demi-arbres, joints à lèvre, disques de frein, tendeurs de frein, ABS, faisceau, tuyaux d\'eau, etc.
3 moisIllimitéBoulons et écrous de roue, câble indicateur d\'usure, garnitures de frein (hors brûlure ou usure complète)
🚛 Châssis
Châssis3 ansIllimitéPièces moulées du véhicule
2½ ansIllimitéStructure arrière soudée
2 ansIllimitéChâssis
2½ ansIllimitéRéservoir et volant de direction
2 ansIllimitéColonne de direction
1½ anIllimitéPompe de direction ; direction assistée électrique
2½ ansValves d air et compresseur
2 ans200,000 kmCanalisations de frein
1 anPédale, valves électrocommandées, réservoirs d air
2 ansIllimitéPièces moulées/forgées de suspension pneumatique (av/ar)
1 anIllimitéCoussins, amortisseurs, pièces en caoutchouc
📡 Électronique
Électronique2½ ansSurveillance pression pneus, rétroviseurs électroniques
2 ans200,000 kmÉclairage, écrans IVI/IPC/CAR
2 ansFaisceau BT, tachygraphe, caméras DVR
🤖 Systèmes d\'aide à la conduite (ADAS)
Systèmes d\'aide à la conduite (ADAS)5 ans600,000 kmContrôleur de véhicule (VCU)
3 ans200,000 kmCaméra frontale ; radars millimétriques
2 ansRadars ultrasoniques
🌡️ Gestion thermique
Gestion thermique3 ans200,000 kmPompes à eau électriques x2
2 ans200,000 kmCanalisations de refroidissement nylon
1 anCompresseur de climatisation
🚘 Cabine
Cabine3 ansCaisse nue ; porte coulissante ; ceintures ; charnières
2½ ansActionneur de porte coulissante
2 ans200,000 kmTous vitrages ; sièges
Autres
Autres6 mois30,000 kmTous composants non spécifiés
📄 Exclusions de garantie
Les situations suivantes sont exclues du champ de la garantie :
  • 1La plaque signalétique du véhicule ne correspond pas aux données d\'usine ou a été modifiée.
  • 2Des fluides, filtres ou pièces non d\'origine ont été utilisés.
  • 3Des fluides en dessous du niveau de spécification requis ont été utilisés lors de l\'utilisation normale.
  • 4Pendant la période de garantie, une panne a été réparée sans passer par un centre de service.
  • 5Modification non autorisée, ajout d\'équipement ou remplacement de composants ayant provoqué une panne.
  • 6Des pièces non d\'origine ont été utilisées lors d\'une réparation, provoquant un défaut ultérieur.
  • 7Une panne n\'a pas été corrigée avant de poursuivre la conduite, entraînant des dommages secondaires sur d\'autres composants.
  • 8Dommages suite à un accident de la route sans rapport de police ni déclaration d\'assurance.
  • 9Surcharge ou fonctionnement au-delà de la capacité nominale.
  • 10Dommages causés par une collision, un incendie, des rayures, un vol ou une activité criminelle.
  • 11Catastrophes naturelles (séisme, inondation, foudre, grêle, tempête de sable, etc.) ou eau de mer, corrosion chimique, déjections animales.
  • 12Usure normale telle que bruit, vibration, abrasion et vieillissement.
  • 13Refus d\'autoriser le centre de service à inspecter ou évaluer le véhicule.
  • 14Véhicule hors période de garantie.
  • 15Manipulation ou remplacement du compteur kilométrique rendant impossible la détermination du kilométrage.
  • 16Perte des outils, accessoires ou documents techniques fournis avec le véhicule.
  • 17Absence de révision, d\'ajustement, de serrage, de nettoyage ou de lubrification selon les préconisations.
  • 18Négligence de l\'inspection du câblage ayant entraîné un frottement, un court-circuit ou un incendie électrique.
  • 19Modification illégale ou utilisation non conforme de la structure du véhicule.
  • 20Dommages anormaux liés à l\'environnement de travail, au site, aux opérations de chargement/déchargement ou à la surcharge.
  • 21Usure prématurée du compresseur due à un remplacement tardif ou à l\'utilisation de filtres de mauvaise qualité.
  • 22Dessiccateur non remplacé à temps, entraînant la défaillance du dessiccant et des problèmes de freinage.
  • 23Impossibilité de fournir le Manuel de Garantie Qualité Windrose ou une preuve d\'achat valide.
02 · Maintenance Schedule
📄 Calendrier d\'entretien
Première révision
6 000 km
ou dans les 3 mois suivant l\'achat, selon le premier terme atteint
Révision périodique
60 000 km
à chaque intervalle suivant
Coût 1ʳᵉ révision
Gratuit
Main-d'œuvre et pièces entièrement pris en charge par le fabricant
Coût révisions périodiques
À la charge du client
MO, huile, liquide de refroidissement, filtres, etc.
Tout défaut d\'entretien selon les préconisations sera considéré comme une renonciation volontaire aux droits de garantie. L'entretien régulier est une condition obligatoire pour bénéficier de la garantie.
📄 Fluides homologués
Il est strictement interdit de mélanger des fluides de spécifications différentes ou de marques différentes pour la même spécification. Tout défaut résultant de mélanges est à la charge du client.
#FluideSpécificationSystème
1Direction assistéeHuile hydrauliqueATF3
2Compresseur de climatisationRéfrigérantR134a
3Compresseur de refroidissement batterie (électrique)RéfrigérantR134a
4Moteur et contrôleur E (circuit de refroidissement)Liquide de refroidissementÉthylène glycol antigel −45 °C, jaune fluorescent, conductivité ≤ 100 μS/cm ; conforme à GB 29743.2-2025
5Batterie (circuit de refroidissement)Liquide de refroidissementMême spécification que le circuit de refroidissement moteur/contrôleur E
6Pont électriqueHuile de boîteGL-5 (75W/90) longue durée
7Réservoir lave-glaceLiquide lave-glaceLiquide lave-glace automobile (GB/T 23436-2009)
📄 Checklist d\'entretien
SystèmeTâche1ʳᵉ révisionRévision périod.Coût
Batterie de traction
Vérifier la propreté du boîtier batterie et l\'absence de blockages des connecteurs ; câbles et isolation intacts ; boulons de fixation serrés ; prise de charge sèche, sans corps étrangers, bornes non brûlées ; test de charge de la prise
Confirmer le SOC et les codes de défaut de chaque pack ; tensions et températures max/min/moy des cellules, différentiel de tension et de température max ; contrôle SOH
Pont électrique
Remplacer l'huile de boîte du pont moteurRemplacerClient
Vérifier les faisceaux HT/BT, circuit de refroidissement (fuites, coudes, colliers desserrés) ; isolation moteur et contrôleur, câble de terre ; tous les boulons de fixation ; têtes de roue et réducteur pour fuites d'huile/liquide
Système de contrôle moteur
Vérifier le faisceau BT du contrôleur pour desserrement et étanchéité des bornes ; couper le HT et mesurer la résistance d\'isolement ; vérifier le bon fonctionnement du refroidissement ; lire et enregistrer les paramètres de fonctionnement
Unité de distribution d\'énergie
Vérifier les faisceaux HT et connecteurs aviation (connexion et fixation) ; connexions faisceau BT ; résistance d\'isolement ; circuit de refroidissement pour fuites ; connexion du câble de terre
Direction électro-hydraulique
Vérifier le jeu des rotules de biellette et les goupilles fendues ; fonctionnement et câblage de la pompe ; boulons de serrage du volant/colonne ; colliers et condition de suintement d'huile ; lubrifier les rotules de biellette ; contrôler le jeu de direction
Vérifier le niveau de fluide de direction / remplacer le fluide et nettoyer le filtreRemplacerClient
Compresseur d\'air électrique
Nettoyer le filtre à air (souffler lors de la 1ʳᵉ révision ; souffler tous les 10 000 km)SoufflerRemplacerClient
Vérifier les faisceaux HT pour dommages ou connexions lâches ; serrer les vis de support ; résistance d\'isolement
Vérifier dessiccateur, condenseur, valve à 4 voies et tube en serpentin pour fuites d\'airRemplacerClient
Système de refroidissement batterie
Vérifier le niveau du vase d\'expansion ; lire les données de gestion thermique batterie pour confirmer la réfrigération ; inspecter connexions du circuit et connecteurs ; vérifier la pompe de refroidissement et le filtre
Vérifier que le liquide de refroidissement est conforme aux spécifications et qu\'il n'y a pas de fuitesRemplacerClient
Système de freinage
Vérifier l\'efficacité du frein de stationnement ; course libre de la pédale ; canalisations et modules pour fuites d\'air ; régler le jeu de frein ; vidanger les réservoirs
Contrôler l\'usure des garnitures de freinRemplacerClient
Système de châssis
Vérifier montage et usure des coussins à air ; hauteur de caisse et étanchéité des coussins ; fuites d'huile d\'amortisseurs ; serrer supports d\'amortisseurs, butées, bras de type X, biellettes longitudinales, supports de biellettes, U-bolts, boulons de vanne de hauteur ; vérifier les canalisations d\'air de frein, réservoirs et flexibles de raccordement remorque
Cabine
Vérifier l\'ouverture du capot avant ; essuie-glaces, laveur, rétroviseurs, lève-vitres, stores toit/pare-brise ; volant/infotainment/sièges ; ouverture/fermeture des portes ; tous panneaux latéraux, marchepieds et ailes pour désserage
Système électrique
Vérifier le serrage des câbles d\'alimentation et de masse de la batterie ; capacité de la batterie auxiliaire ; tous éclairages/clignotants/instruments/infotainment ; lire les codes défaut ; vérifier le câblage pour frottements/interférences ; fusibles/relais ; autodiagnostic des systèmes électroniques ; fixation des modules
Climatisation
Vérifier le fonctionnement de la clim ; inspecter et nettoyer ou remplacer le filtre d'habitacleVérifierRemplacerClient
Sellette d\'attelage
Vérifier dommages, déformation ou fissures ; confirmer le bon fonctionnement ; serrer les boulons de fixation ; contrôler usure de la bague de selle, du verrou, de la surface de selle et du pivot de remorque ; graisserRemplacerClient
📄 Référence consommables
#SystèmeComposantIntervalleSpécificationQuantitéRemarques
1Pont électriqueHuile de boîteTous les 300 000 km ou 1 anGL-5 (75W/90)16,5 L pont central + 11,5 L pont arrière (3 moteurs) ou 16,5 L + 16,5 L (4 moteurs)Remplir jusqu'à débordement du bouchon
2ClimatisationFiltre d'habitacleTous les 60 000 km ou 6 moisFiltre à charbon actif d\'origine3 unités
3Moteur / contrôleur ELiquide de refroidissementTous les 240 000 km ou 2 ansÉthylène glycol −45 °C30 L (3 moteurs) ou 35 L (4 moteurs)Remplir entre MAX et MIN du vase d\'expansion
4BatterieLiquide de refroidissementTous les 240 000 km ou 2 ansÉthylène glycol −45 °C37 L (NMC) ou 27 L (LFP)
5Unité de directionFiltre et huile hydrauliqueTous les 60 000 km ou 6–1 anFiltre d\'origine ; ATF31 unité ; 4 L
6Compresseur d\'airFiltre à airTous les 60 000 km ou 6 moisFiltre d\'origine1 unitéSouffler tous les 10 000 km
7DessiccateurCartouche dessiccanteTous les 60 000 km ou 6 moisCartouche d\'origine1 unité
Postventa

Manual de postventa

Para tractores eléctricos puros (V2.0). Válido para China continental. Conserve este manual con el vehículo en todo momento.

Cobertura máxima de componentes
1,000,000 km
Garantía de batería
8 años
Garantía de transmisión
5 años
01 · Warranty Terms
El Manual de Garantía de Calidad Windrose y la factura de compra constituyen juntos el justificante de garantía oficial.
📄 Principios de garantía
  1. Si el propietario ha utilizado y mantenido correctamente el vehículo y se produce una avería dentro del periodo o kilometraje de garantía debido a un defecto de diseño o fabricación, Windrose inspeccionará el vehículo, confirmará su responsabilidad y prestará el servicio de garantía de forma gratuita.
  2. El servicio de garantía sigue el principio de «reparación prioritaria con el mínimo de piezas sustituidas».
  3. La garantía cubre únicamente los costes directos — mano de obra, piezas, consumibles y gastos de desplazamiento — derivados de defectos de calidad. Las pérdidas indirectas o consecuentes no están cubiertas.
  4. Durante el periodo de garantía, el propietario no debe reparar ni desmontar el vehículo por su cuenta; el estado de la avería debe conservarse, de lo contrario el centro de servicio denegará la prestación de garantía.
  5. Las piezas sustituidas bajo garantía solo disfrutan de la duración de garantía restante del componente original.
  6. Si el odómetro falla y no se puede aportar prueba del kilometraje antes/después de la avería, se calcula a razón de 28 días/mes, 8 horas/día y una velocidad media de 80 km/h.
📄 Alcance de la garantía

Desde la fecha de compra. Cobertura máxima de componentes: 8 años o 1 000 000 km, lo que ocurra primero.

SistemaPlazoKilometrajeComponentes
⚡ Batería
Batería8 años1,000,000 kmConjunto del pack de batería
🔌 Electrónica de potencia
Electrónica de potencia5 años600,000 kmMódulo de distribución de energía integrado (excluidos los fusibles)
🔧 Eje eléctrico
Eje eléctrico5 años600,000 kmConjunto motor, conjunto control E, carcasa del eje
2 añosIlimitadoControlador de marcha, cárter del reductor principal, cárter del diferencial, plato de freno, arnés de alta tensión
1 añoIlimitadoActuador de cambios, todos los conjuntos de ejes, rodamientos, casquillos, engranajes planetarios, cruceta, manguitos de acoplamiento, todos los tipos de engranajes, cubos, semiejes, retenes, discos de freno, reguladores de freno, ABS, arnés, tuberías de agua, etc.
3 mesesIlimitadoPernos y tuercas de rueda, cable indicador de desgaste, pastillas de freno (excluido quemado o desgaste total)
🚛 Chasis
Chasis3 añosIlimitadoPiezas fundidas del vehículo
2½ añosIlimitadoEstructura trasera soldada
2 añosIlimitadoBastidor
2½ añosIlimitadoDepósito y volante de dirección
2 añosIlimitadoColumna de dirección
1½ añosIlimitadoBomba de dirección; dirección asistida eléctrica
2½ añosVálvulas de aire y compresor
2 años200,000 kmTuberías de freno
1 añoPedal, válvulas electrocontroladas, depósitos de aire
2 añosIlimitadoPiezas fundidas/forjadas suspensión neumática (del/tra)
1 añoIlimitadoFuelles, amortiguadores, piezas de goma
📡 Electrónica
Electrónica2½ añosVigilancia presión neumáticos, retrovisores electrónicos
2 años200,000 kmIluminación, pantallas IVI/IPC/CAR
2 añosArnés BT, tacógrafo, cámaras DVR
🤖 Sistemas de asistencia a la conducción (ADAS)
Sistemas de asistencia a la conducción (ADAS)5 años600,000 kmUnidad de control del vehículo (VCU)
3 años200,000 kmCámara frontal; radar de onda milimétrica
2 añosRadar ultrasónico
🌡️ Gestión térmica
Gestión térmica3 años200,000 kmBombas de agua eléctricas x2
2 años200,000 kmTuberías de refrigerante nylon
1 añoCompresor de A/C
🚘 Cabina
Cabina3 añosCarrocería; puerta corredera; cinturones; bisagras
2½ añosAccionador de puerta corredera
2 años200,000 kmTodos los cristales; asientos
Otros
Otros6 meses30,000 kmTodos los componentes no especificados
📄 Exclusiones de garantía
Los siguientes supuestos quedan fuera del ámbito de la garantía:
  • 1La placa de identificación del vehículo no coincide con los datos de fábrica o ha sido manipulada.
  • 2No se han utilizado fluidos, filtros o piezas originales.
  • 3Se han utilizado fluidos por debajo del grado especificado durante el uso normal.
  • 4Durante el periodo de garantía, una avería fue reparada sin acudir a un centro de servicio.
  • 5Modificaciones no autorizadas, equipos añadidos o cambios de componentes que hayan causado una avería.
  • 6Se usaron piezas no originales en una reparación, provocando un defecto posterior.
  • 7Una avería no fue corregida antes de continuar conduciendo, causando daños secundarios en otros componentes.
  • 8Daños por accidente de tráfico sin atestado policial ni declaración de seguro.
  • 9Sobrecarga o uso por encima de la capacidad nominal.
  • 10Daños por colisión, incendio, rasguños, robo o actividad delictiva.
  • 11Desastres naturales (terremoto, inundación, rayo, granizo, tormenta de arena, etc.) o daños por agua salada, corrosión química o excrementos de animales.
  • 12Desgaste normal: ruido, vibración, rozamiento y envejecimiento.
  • 13Negativa a permitir la inspección o evaluación del vehículo por el centro de servicio.
  • 14Vehículo fuera del periodo de garantía.
  • 15Manipulación o sustitución del odómetro que impida determinar el kilometraje.
  • 16Pérdida de herramientas, accesorios o documentación técnica suministrados con el vehículo.
  • 17Falta de inspecciones, ajustes, aprietes, limpiezas o lubricaciones programadas.
  • 18Descuido en la revisión del arnés eléctrico, causando rozamiento, cortocircuito o incendio eléctrico.
  • 19Modificación ilegal o uso indebido de la estructura del vehículo.
  • 20Daños anormales causados por el entorno de trabajo, las condiciones del terreno, las operaciones de carga/descarga o la sobrecarga.
  • 21Desgaste prematuro del compresor por no reemplazar los filtros a tiempo o usar filtros de baja calidad.
  • 22Secador no sustituido a tiempo, causando fallo del desecante y averías en el sistema de frenos.
  • 23Imposibilidad de presentar el Manual de Garantía de Calidad Windrose o una prueba de compra válida.
02 · Maintenance Schedule
📄 Programa de mantenimiento
Primera revisión
6 000 km
o en los 3 meses siguientes a la compra, lo que ocurra primero
Revisión periódica
60 000 km
en cada intervalo posterior
Coste primera revisión
Gratuito
Mano de obra y materiales completamente a cargo del fabricante
Coste revisión periódica
A cargo del usuario
MO, aceite de transmisión, refrigerante, filtros, etc.
El incumplimiento de los requisitos de mantenimiento se considerará una renuncia voluntaria del usuario a sus derechos de garantía. El mantenimiento periódico es una condición obligatoria para el disfrute de la garantía.
📄 Fluidos aprobados
Queda estrictamente prohibido mezclar fluidos de diferentes grados o de distintas marcas del mismo grado. Los defectos causados por mezclas de fluidos son responsabilidad del usuario.
#FluidoEspecificaciónSistema
1Dirección asistidaAceite hidráulicoATF3
2Compresor de A/CRefrigeranteR134a
3Compresor de refrigeración de batería (eléctrico)RefrigeranteR134a
4Motor y control E (circuito de refrigeración)RefrigeranteAnticongelante de etilenglicol −45 °C, amarillo fluorescente, conductividad ≤ 100 μS/cm; cumple GB 29743.2-2025
5Batería (circuito de refrigeración)RefrigeranteMisma especificación que el circuito de refrigeración del motor/control E
6Eje eléctricoAceite de transmisiónGL-5 (75W/90) de larga duración
7Depósito limpiaparabrisasLíquido limpiaparabrisasLíquido limpiaparabrisas para automóviles (GB/T 23436-2009)
📄 Lista de comprobación de mantenimiento
SistemaTareaPrimera revisiónRevisión periódicaCoste
Batería de tracción
Comprobar limpieza de la carcasa de la batería y ausencia de bloqueos en conectores; cables e aislamiento intactos; pernos de fijación apretados; toma de carga seca, sin cuerpos extraños, terminales sin quemaduras; prueba de carga de la toma
Confirmar el SOC y los códigos de fallo de cada pack; tensiones y temperaturas máx./mín./prom. de las celdas, diferencial máximo de tensión y temperatura; control SOH
Eje eléctrico
Sustituir el aceite de transmisión del eje motrizSustituirUsuario
Comprobar arnés AT/BT, circuito de refrigeración (fugas, codos, abrazaderas sueltas); aislamiento del motor y controlador, cable de masa; todos los pernos de fijación; cabezas de rueda y reductor para fugas de aceite/líquido
Sistema de control del motor
Comprobar terminales del arnés BT del controlador para detectar aflojamiento y estanquidad; cortar el AT y medir la resistencia de aislamiento; verificar el correcto funcionamiento de la refrigeración; leer y registrar los parámetros de funcionamiento
Unidad de distribución de energía
Comprobar arnés AT y conectores de aviación (conexión y fijación); conexiones del arnés BT; resistencia de aislamiento; circuito de refrigeración para fugas; conexión del cable de masa
Dirección electrohidráulica
Comprobar la holgura de las rótulas de la barra de dirección y pasadores de aleta; funcionamiento y cableado de la bomba de dirección; pernos de apriete del volante/columna; abrazaderas y condición de rezume de aceite; lubricar rótulas de la barra de dirección; comprobar el juego de dirección
Comprobar el nivel de fluido de dirección / sustituir el aceite de dirección y limpiar el filtroSustituirUsuario
Compresor de aire eléctrico
Limpiar el elemento filtrante de aire (soplar en la primera revisión; soplar cada 10 000 km)SoplarSustituirUsuario
Comprobar el arnés AT para detectar daños o conexiones flojas; apretar tornillos de soporte; resistencia de aislamiento
Comprobar secador, condensador, válvula de cuatro circuitos y tubo serpentín para detectar fugas de aireSustituirUsuario
Sistema de refrigeración de batería
Comprobar el nivel del vaso de expansión; leer datos de gestión térmica de la batería para confirmar la refrigeración; inspeccionar conexiones del circuito y conectores; comprobar el funcionamiento de la bomba de refrigeración y el filtro
Verificar que el refrigerante cumple la especificación y que no hay fugasSustituirUsuario
Sistema de frenos
Comprobar la eficacia del freno de estacionamiento; recorrido libre del pedal; tuberías y módulos para fugas de aire; ajustar la holgura de freno; purgar los depósitos de aire
Inspeccionar el desgaste de las pastillas de frenoSustituirUsuario
Sistema de chasis
Comprobar la instalación y el desgaste de los fuelles; altura de la suspensión y estanquidad de los fuelles; fugas de aceite en los amortiguadores; apretar soportes de amortiguadores, topes de rebote, brazos en X, tirantes longitudinales, soportes de tirantes, tuercas de perno en U, pernos de la válvula de altura; comprobar los circuitos de aire de freno, depósitos y mangueras de conexión del remolque
Cabina
Comprobar la apertura del panel delantero; limpiaparabrisas, lavaparabrisas, retrovisores, elevalunas, parasoles de techo/parabrisas; volante/sistema de info/asientos; apertura/cierre de puertas; todos los paneles laterales, estribos y aletas para detectar holguras
Sistema eléctrico
Comprobar el apriete de los cables de alimentación y masa de la batería; capacidad de la batería auxiliar; todos los pilotos/indicadores/instrumentos/infoentretenimiento; leer los códigos de avería del vehículo; comprobar el arnés para detectar rozamientos/interferencias; fusibles/relés; autodiagnóstico del sistema de control electrónico; fijación de los módulos
Sistema de climatización
Comprobar el funcionamiento del A/C; inspeccionar y limpiar o sustituir el filtro del habitáculoComprobarSustituirUsuario
Quinta rueda
Comprobar daños, deformaciones o grietas en la quinta rueda; confirmar el funcionamiento correcto; apretar los pernos de montaje; comprobar el desgaste del anillo de la silla, el pestillo de bloqueo, la superficie de la silla y el pivote del remolque; engrasarSustituirUsuario
📄 Referencia de consumibles
#SistemaComponenteIntervaloEspecificaciónCantidadNotas
1Eje eléctricoAceite de transmisiónCada 300 000 km o 1 añoGL-5 (75W/90)16,5 L eje central + 11,5 L eje trasero (3 motores) o 16,5 L + 16,5 L (4 motores)Llenar hasta que fluya por el orificio de llenado
2ClimatizaciónFiltro de habitáculoCada 60 000 km o 6 mesesFiltro de carbón activo original3 unidades
3Motor / control ERefrigeranteCada 240 000 km o 2 añosEtilenglicol −45 °C30 L (3 motores) o 35 L (4 motores)Rellenar entre las marcas MÁX y MÍN del vaso de expansión
4BateríaRefrigeranteCada 240 000 km o 2 añosEtilenglicol −45 °C37 L (NMC) o 27 L (LFP)
5Unidad de direcciónFiltro y aceite hidráulicoCada 60 000 km o 6–1 añoFiltro original; ATF31 unidad; 4 L
6Compresor de aireElemento filtrante de aireCada 60 000 km o 6 mesesElemento filtrante original1 unidadSoplar cada 10 000 km
7Secador de aireCartucho desecanteCada 60 000 km o 6 mesesCartucho desecante original1 unidad
製品品質保証マニュアル

保証マニュアル

純電気トラクタートラック(V2.0)専用。中国本土のみ有効。本マニュアルは重要な保証証明書です — 常に車両と一緒に保管してください。

最大部品保証距離
1,000,000 km
バッテリー保証
8 ヶ月
ドライブトレイン保証
5 ヶ月
01 · Warranty Terms
Windrose製品品質保証マニュアルと購入領収書が、公式保証証明書を構成します。
📄 保証原則
  1. ユーザーが車両を正しく運用・整備し、設計または製造上の欠陥により保証期間内または走行距離以内に故障が発生した場合、Windroseは検査・責任確認の後、無償で保証サービスを提供します。
  2. 保証サービスは「修理優先、最小限の部品交換」の原則に従います。
  3. 保証サービスは、品質上の欠陥による故障から生じる直接費用(工賃、部品代、消耗品費、出張費)のみを負担します。間接的な損失や結果的損害は補償対象外です。
  4. 保証期間中に故障が発生した場合、ユーザーは自己修理または分解してはなりません。故障の状態を保持する必要があり、そうでない場合はサービスセンターが保証サービスを拒否する場合があります。
  5. 保証修理で交換された部品の保証期間は、元の部品の残存保証期間のみ適用されます。
  6. 走行距離計が故障し、故障前後の走行距離を証明できない場合、月28日・1日8時間・平均時速80kmで走行距離を算出します。
📄 保証範囲

購入日から。最大部品保証期間:8年または1,000,000km、いずれか早い方。

システム期間走行距離構成部品
⚡ バッテリー
バッテリー8 年1,000,000 kmバッテリーパックアセンブリ
🔌 電力電子機器
電力電子機器5 年600,000 km統合電力配分ユニット(ヒューズを除く)
🔧 電動駆動アクスル
電動駆動アクスル5 年600,000 kmモーターアセンブリ、電子制御アセンブリ、アクスルハウジングアセンブリ
2 年無制限シフトコントローラーアセンブリ、メインリデューサーハウジング、デファレンシャルハウジング、ブレーキバッキングプレート、高電圧ハーネス
1 年無制限シフトアクチュエーター、全シャフトアセンブリ、ベアリング、ブッシング、プラネタリーギア、クロスシャフト、エンゲージングスリーブ、各種ギア、ホイールハブ、アクスルシャフト、オイルシール、ブレーキディスク、スラックアジャスター、ABS、ハーネス、ウォーターパイプ等
3 ヶ月無制限ホイールボルト、ホイールナット、摩耗インジケーターワイヤー、フリクションパッド(焼損・摩耗除く)
🚛 シャシー
シャシー3 年無制限車両鋳造品
2½ 年無制限後部統合フレーム溶接体
2 年無制限フレームアセンブリ
2½ 年無制限ステアリングリザーバーおよびステアリングホイール
2 年無制限ステアリングコラム
1½ 年無制限ステアリングポンプ;電動パワーステアリングユニット
2½ 年エアバルブおよびエアコンプレッサー
2 年200,000 kmブレーキライン
1 年ブレーキペダル、電子制御バルブ、エアリザーバー
2 年無制限前後エアサスペンション鋳造・鍛造品
1 年無制限エアバッグ、ダンパー、ゴム部品
📡 電子機器
電子機器2½ 年タイヤ圧力監視、電子ミラー
2 年200,000 km照明、IVI/IPC/CARスクリーン
2 年低電圧ハーネス、ドライブレコーダー、DVRカメラ
🤖 先進運転支援システム(ADAS)
先進運転支援システム(ADAS)5 年600,000 km車両制御ユニット(VCU)
3 年200,000 km前方スマートカメラ;ミリ波レーダー(側方・前方)
2 年超音波レーダー
🌡️ 熱管理システム
熱管理システム3 年200,000 km電動ウォーターポンプ×2(バッテリーおよび駆動冷却)
2 年200,000 kmナイロン冷却ライン
1 年エアコンコンプレッサー
🚘 キャブ
キャブ3 年ボディーインホワイト;スライドドアおよびレール;シートベルト;ヒンジ;ドアロック
2½ 年スライドドアドライブアセンブリ
2 年200,000 km全ガラス;シート
その他
その他6 ヶ月30,000 km記載されていない全部品
📄 保証除外事項
以下の状況は保証範囲外となります:
  • 1車両の銘板が出荷時の仕様と一致しない、または改ざんされている場合。
  • 2純正オイル、フィルター、部品以外を使用した場合。
  • 3通常運用中に規定グレード以下のオイルを使用した場合。
  • 4保証期間中、サービスセンターを経由せずに自己修理した場合。
  • 5無許可の改造、追加装備、または部品変更により故障が発生した場合。
  • 6修理時に純正外部品を使用し、後続の故障が発生した場合。
  • 7故障を修正せずに運行を継続し、さらなる部品への二次損害が発生した場合。
  • 8警察の事故報告書または保険申告なしに発生した交通事故による損傷。
  • 9積載量超過または定格容量超過での運用。
  • 10衝突、火災、擦り傷、窃盗、または犯罪行為による損傷。
  • 11自然災害(地震、洪水、雷、雹、砂嵐など)または海水、化学腐食、動物の排泄物による損傷。
  • 12騒音、振動、摩耗、老化などの通常摩耗。
  • 13サービスセンターによる車両の点検・評価を拒否した場合。
  • 14保証期間外の車両。
  • 15走行距離計を改ざんまたは交換し、走行距離が確認できない場合。
  • 16車両に付属のツール、アクセサリー、または技術文書の紛失。
  • 17規定の点検、調整、締め付け、清掃、または注油の未実施。
  • 18ワイヤリングハーネスの点検を怠り、擦れ、ショート、または電気火災が発生した場合。
  • 19車両構造の違法改造または不適切な使用。
  • 20作業環境、現場条件、積み下ろし作業、または積載超過による異常損傷。
  • 21フィルターの定期交換を怠るまたは低品質フィルターを使用し、コンプレッサーの早期摩耗が発生した場合。
  • 22エアドライヤーを定期的に交換せず、乾燥剤の機能喪失およびブレーキシステムの故障が発生した場合。
  • 23Windrose製品品質保証マニュアルまたは有効な購入証明書を提示できない場合。
02 · Maintenance Schedule
📄 整備スケジュール
初回点検
6,000km
購入後3ヶ月以内のいずれか早い方
定期点検
60,000km
以降、同じ間隔で実施
初回点検費用
無料
工賃および部品代を全額メーカー負担
定期点検費用
ユーザー負担
工賃、ギアオイル、冷却水、フィルター等
規定の定期整備を実施しない場合、ユーザーが保証権利を自発的に放棄したものとみなします。定期整備は保証サービスを受けるための必須条件です。
📄 承認された流体
異なるグレードの流体、または同グレードでも異なるメーカーの流体を混合することは厳禁です。混合による故障はユーザーの責任となります。
#液体仕様システム
1パワーステアリング装置トラクターユニット作動油ATF3
2エアコンコンプレッサートラクターユニット冷媒R134a
3バッテリー冷却コンプレッサー(電動)トラクターユニット冷媒R134a
4モーター/電子制御(冷却回路)トラクターユニット冷却水エチレングリコール不凍液 -45°C、蛍光黄、導電率≤100μS/cm;GB 29743.2-2025準拠
5バッテリー(冷却回路)トラクターユニット冷却水モーター/電子制御冷却回路と同仕様
6電動駆動アクスルトラクターユニットギアオイルGL-5(75W/90)長寿命タイプ
7ウォッシャータンクトラクターユニットウォッシャー液自動車用ウィンドシールドウォッシャー液(GB/T 23436-2009)
📄 整備チェックリスト
システム作業初回点検定期点検費用
駆動バッテリー
バッテリーハウジングの清潔さとコネクターの詰まり確認;接続ケーブルと絶縁状態確認;固定ボルトの緩み確認;充電ソケットが乾燥・異物なし・端子焼損なしの確認;充電ソケット充電テスト
各バッテリーパックのSOCと故障コード確認;セルの最高/最低/平均電圧・温度、最大電圧差・温度差確認;SOH点検
電動駆動アクスル
駆動アクスルギアオイル交換交換ユーザー負担
高電圧/低電圧ハーネス、冷却回路(漏れ、折れ、クランプ緩み)確認;モーターと制御装置の絶縁およびアース線確認;全部品固定ボルト確認;ホイールエンドとリデューサーの油漏れ確認
モーター制御システム
制御装置低電圧ハーネス端子の緩みおよびシール確認;高電圧遮断後絶縁抵抗測定;冷却正常動作確認;運転パラメーター読取・記録
電力配分ユニット
高電圧ハーネスおよびアビエーションコネクターの接続・固定確認;低電圧ハーネス接続確認;絶縁抵抗確認;冷却回路漏れ確認;アース線接続確認
電気油圧ステアリングシステム
ステアリングロッドボールジョイントの遊びおよびスプリットピン確認;ステアリングポンプ動作・配線確認;ステアリングホイール/コラム固定ボルト確認;ホースクランプおよびオイル滲み状態確認;ステアリングロッドボールジョイントへのグリス注入;ステアリングフリープレイ確認
ステアリング液量確認 / ステアリングオイルおよびフィルター交換交換ユーザー負担
電動エアコンプレッサー
エアフィルターエレメント清掃(初回点検時ブロー;以降10,000kmごとにブロー)ブロー清掃交換ユーザー負担
高電圧ハーネスの損傷または緩み接続確認;ブラケットネジ締め付け;絶縁抵抗確認
エアドライヤー、コンデンサー、4回路保護弁、蛇管エア漏れ確認交換ユーザー負担
バッテリー冷却システム
膨張タンク液面確認;バッテリー熱管理データ読取り・冷却機能確認;回路接続とコネクター点検;冷却水ポンプ動作とフィルター確認
冷却水が仕様に適合していること、漏れがないことを確認交換ユーザー負担
ブレーキシステム
パーキングブレーキ性能確認;ブレーキペダル遊び確認;ブレーキラインおよび全モジュールのエア漏れ確認;ブレーキクリアランス調整;エアタンクドレン
ブレーキフリクションパッド摩耗確認交換ユーザー負担
シャシーシステム
エアバッグの取り付けおよび摩耗確認;サスペンション高さおよびエアバッグ漏れ確認;ダンパーオイル漏れ確認;ダンパーブラケット、バンプストップブラケット、Xコントロールアーム、縦方向スラストロッド、スラストロッドブラケット、Uボルトナット、高さバルブ固定ボルト締め付け;ブレーキエアライン/タンク/トレーラーエアホース接続漏れ確認
キャブ
フロントパネル開閉確認;ワイパー、ウォッシャー、ミラー、ウィンドウリフター、ルーフ/ウィンドシールドサンシェード確認;ステアリングホイール/インフォテインメント/シート確認;ドア開閉確認;全サイドトリムパネル、ステップボード、フェンダーの緩み確認
電気システム
バッテリー電源ケーブル/アース線の固定確認;補助バッテリー容量確認;全照明/インジケーター/計器/インフォテインメントシステム確認;車両故障コード読取り;ハーネスの擦れ/干渉確認;ヒューズ/リレー確認;電子制御システム自己診断;各モジュール固定確認
エアコンシステム
エアコンシステム動作確認;キャビンエアフィルター点検・清掃または交換点検交換ユーザー負担
第5輪カップリング
第5輪の損傷・変形・亀裂確認;正常動作確認;取り付けボルト締め付け;サドル摩耗リング、ロッキングクロー、サドル面、トレーラーキングピン摩耗確認;グリース注入交換ユーザー負担
📄 消耗品参考基準
#システム部品周期仕様数量備考
1電動駆動アクスルギアオイル300,000kmごとまたは12ヶ月GL-5(75W/90)センターアクスル16.5L + リアアクスル11.5L(3モーター)または16.5L + 16.5L(4モーター)注入口からオイルが溢れるまで
2エアコンキャビンエアフィルター60,000kmごとまたは6ヶ月活性炭純正フィルター3個
3モーター/電子制御冷却水240,000kmごとまたは24ヶ月エチレングリコール -45°C30L(3モーター)または35L(4モーター)膨張タンクのMAX〜MIN間に補充
4バッテリー冷却水240,000kmごとまたは24ヶ月エチレングリコール -45°C37L(NMC)または27L(LFP)
5ステアリング装置フィルターおよび作動油60,000kmごとまたは6〜12ヶ月純正フィルター;ATF31個;4L
6エアコンプレッサーエアフィルターエレメント60,000kmごとまたは6ヶ月純正フィルターエレメント1個10,000kmごとにブロー
7エアドライヤー乾燥剤キャニスター60,000kmごとまたは6ヶ月純正乾燥剤キャニスター1個
애프터세일즈

애프터세일즈 매뉴얼

순수 전기 트랙터 트럭(V2.0) 전용. 중국 본토에서만 유효합니다. 본 매뉴얼은 중요한 보증 증서이므로 항상 차량과 함께 보관하십시오.

최대 부품 보증 거리
1,000,000 km
배터리 보증
8
구동계 보증
5
01 · Warranty Terms
윈드로즈 제품 품질 보증 매뉴얼과 구매 영수증이 함께 공식 보증 증서를 구성합니다.
📄 품질 보증 원칙
  1. 사용자가 차량을 올바르게 운행 및 유지관리한 상태에서 보증 기간 또는 주행 거리 이내에 설계 또는 제조 결함으로 인한 고장이 발생한 경우, 윈드로즈 공인 서비스 센터의 점검 및 확인 후 무상 보증 서비스를 제공합니다.
  2. 보증 서비스는 "수리 우선, 최소 부품 교체" 원칙에 따라 진행됩니다.
  3. 보증 서비스는 품질 결함으로 인한 고장에서 발생하는 직접 비용(공임, 부품비, 소모품비, 출장비)만을 부담합니다. 간접적 손실이나 결과적 손실은 보상되지 않습니다.
  4. 보증 기간 중 차량에 고장이 발생한 경우 사용자가 임의로 수리하거나 조립체를 분해해서는 안 됩니다. 고장 상태를 그대로 유지해야 하며, 그렇지 않을 경우 서비스 센터가 보증 서비스 제공을 거부할 수 있습니다.
  5. 보증 수리로 교체된 부품은 원래 부품의 남은 보증 기간만 적용됩니다.
  6. 주행 거리계가 고장나고 사용자가 고장 전후 주행 거리를 입증할 수 없는 경우, 월 28일, 일 8시간, 평균 시속 80km를 기준으로 주행 거리를 산정합니다.
📄 품질 보증 범위

구매일로부터 최장 부품 보증 기간은 8년 또는 100만 km 중 먼저 도래하는 날까지입니다.

시스템기간주행 거리구성 부품
⚡ 배터리
배터리8 년1,000,000 km배터리 팩 어셈블리
🔌 전력 전자장치
전력 전자장치5 년600,000 km통합 전력 배분 모듈(퓨즈 제외)
🔧 전동 구동 액슬
전동 구동 액슬5 년600,000 km모터 어셈블리, 전자 제어 어셈블리, 액슬 하우징 어셈블리
2 년무제한변속 제어기 어셈블리, 주감속기 하우징, 차동장치 하우징, 브레이크 배킹 플레이트, 고압 와이어링 하네스
1 년무제한변속 액추에이터, 전체 샤프트 어셈블리, 각종 베어링, 부싱, 유성기어, 크로스 샤프트, 결합 슬리브, 각종 기어, 휠 허브, 액슬 샤프트, 오일 씰, 브레이크 디스크, 슬랙 어저스터, ABS, 하네스, 워터 파이프 등
3 개월무제한휠 볼트, 휠 너트, 마모 경고 전선, 마찰 패드(소손/마모 제외)
🚛 섀시
섀시3 년무제한차량 주조품
30 개월무제한후방 통합 프레임 용접체
2 년무제한차체 프레임
30 개월무제한조향 오일 탱크 및 스티어링 휠
2 년무제한조향 컬럼
18 개월무제한조향 펌프; 전동 파워 스티어링
30 개월에어 밸브 및 에어 압축기
2 년200,000 km브레이크 라인
1 년브레이크 페달, 전자 제어 밸브, 에어 탱크
2 년무제한전/후방 에어 서스펜션 주조/단조 부품
1 년무제한에어 백, 댐퍼, 고무 부품
📡 전자장치
전자장치30 개월타이어 압력 모니터링, 전자 후사경
2 년200,000 km조명, IVI/IPC/CAR 스크린
2 년저압 하네스, 운행기록계, DVR 카메라
🤖 첨단 운전자 보조 시스템(ADAS)
첨단 운전자 보조 시스템(ADAS)5 년600,000 km차량 제어 유닛(VCU)
3 년200,000 km전방 카메라; 밀리미터파 레이더
2 년초음파 레이더
🌡️ 열 관리 시스템
열 관리 시스템3 년200,000 km전동 워터 펌프x2
2 년200,000 km나일론 냉각수 라인
1 년에어컨 압축기
🚘 캡
3 년바디-인-화이트; 슬라이딩 도어; 안전벨트; 힌지
30 개월슬라이딩 도어 구동기
2 년200,000 km전체 유리; 시트
기타
기타6 개월30,000 km명시되지 않은 모든 부품
📄 보증 제외 사항
다음 중 하나에 해당하는 경우 품질 보증 범위를 벗어나므로 보증 서비스를 제공하지 않습니다:
  • 1차량 명판이 출고 상태 정보와 일치하지 않거나 변조된 경우.
  • 2순정 오일, 필터 등의 부품을 사용하지 않은 경우.
  • 3일상 운행 중 규정 등급 이상의 오일을 사용하지 않은 경우.
  • 4보증 기간 내 차량 고장 발생 시 서비스 센터를 거치지 않고 자체 수리한 경우.
  • 5허가 없이 차량 구조를 임의로 변경하거나 부품을 개조·추가·교체하여 발생한 고장.
  • 6수리 시 비순정 부품을 사용하여 발생한 후속 고장.
  • 7고장 또는 잠재적 고장을 즉시 처리하지 않고 계속 운행하여 발생한 2차 손상.
  • 8교통사고 발생 후 경찰 사고 확인서 없이 또는 보험사에 신고·손해 평가 없이 처리된 경우.
  • 9과적 또는 정격 용량을 초과한 운행.
  • 10충돌, 화재, 스크래치, 도난, 범죄 행위로 인한 차량 손상.
  • 11자연재해(지진, 홍수, 낙뢰, 우박, 모래폭풍 등 불가항력) 또는 해수, 화학적 부식, 동물 배설물에 의한 차량 손상.
  • 12소음, 진동, 마모, 노화 등 정상적인 손모.
  • 13서비스 센터의 차량 정기 점검 및 진단을 거부하거나 방해하여 발생한 지연 손실.
  • 14보증 기간이 만료된 차량.
  • 15주행 거리계를 임의로 변경 또는 교체하여 주행 거리를 확인할 수 없는 경우.
  • 16차량에 포함된 공구, 부속품 및 기술 서비스 문서의 분실.
  • 17규정에 따른 정기 점검, 조정, 체결, 청소, 윤활 미이행, 또는 작업 절차 미준수로 인한 고장 또는 부품 손상.
  • 18점검 및 유지보수 미이행으로 인한 와이어링 하네스 마모, 전기 장치 고장 또는 차량 전기 화재.
  • 19불법 차량 구조 변경 또는 규정 외 사용으로 인한 차량 고장.
  • 20작업 환경, 장소, 상하차, 적재 불량으로 인한 비정상적인 차량 손상.
  • 21필터를 제때 교체하지 않거나 불량 필터를 사용하여 발생한 공기 압축기 조기 마모 등 비정상 사용 손상.
  • 22건조기를 장기간 사용 후 제때 교체하지 않아 기능이 상실되고 제동 시스템 고장이 발생한 경우.
  • 23윈드로즈 제품 품질 보증 매뉴얼 또는 유효한 구매 증빙을 제시할 수 없는 경우.
02 · Maintenance Schedule
📄 유지보수 일정
최초 점검
6,000km
또는 구매 후 3개월 이내 중 먼저 도래하는 때
정기 점검
60,000km
이후 매 해당 거리마다
최초 점검 비용
무상
공임 및 부품비 제조사 전액 부담
정기 점검 비용
사용자 부담
공임, 기어 오일, 냉각수, 필터 등
규정에 따른 정기 유지보수를 이행하지 않은 차량은 사용자가 자발적으로 보증 권리를 포기한 것으로 간주합니다. 정기 유지보수는 보증 서비스를 받기 위한 필수 조건입니다.
📄 승인된 오일 및 액체류
등급이 다르거나 동일 등급이라도 제조사가 다른 오일을 혼합 사용하는 것은 엄격히 금지됩니다. 혼합으로 인한 고장은 사용자가 책임을 부담합니다.
#액체규격시스템
1파워 스티어링 장치유압 오일ATF3
2에어컨 압축기냉매R134a
3배터리 냉각 압축기(전동)냉매R134a
4모터 및 전자 제어(냉각 회로)냉각수에틸렌 글리콜 부동액 -45°C, 형광 황색, 전도율 ≤ 100μS/cm; GB 29743.2-2025 준수
5배터리(냉각 회로)냉각수모터/전자 제어 냉각 회로와 동일한 사양
6전동 구동 액슬기어 오일GL-5(75W/90) 장수명형
7워셔액 탱크워셔액자동차용 윈드실드 세척액(GB/T 23436-2009)
📄 유지보수 점검 목록
시스템작업최초 점검정기 점검비용
구동 배터리
배터리 하우징 청결 및 커넥터 막힘 없는지 확인; 연결 케이블 및 절연 상태 확인; 고정 볼트 이완 여부 확인; 충전 소켓 건조·이물질 없음·단자 소손 없음 확인; 충전 소켓 충전 테스트
각 배터리 팩의 SOC 및 결함 코드 확인; 셀 최고/최저/평균 전압 및 온도, 최대 전압 편차 및 온도 편차 확인; SOH 점검
전동 구동 액슬
구동 액슬 기어 오일 교체교체사용자 부담
고압/저압 와이어링 하네스, 냉각수 회로(누수, 꺾임, 클램프 이완) 점검; 모터 및 제어기 절연 및 접지선 확인; 모든 부품 고정 볼트 확인; 휠 엔드 및 감속기 오일/액체 누설 확인
모터 제어 시스템
제어기 저압 하네스 단자 이완 및 밀봉 상태 확인; 고압 차단 후 절연 저항 측정; 냉각 정상 작동 확인; 운전 파라미터 읽기 및 기록
전력 배분 유닛
고압 하네스 및 항공 커넥터 연결 및 고정 확인; 저압 하네스 연결; 절연 저항; 냉각수 회로 누수; 접지선 연결 확인
전기-유압 조향 시스템
조향 로드 볼 조인트 유격 및 분할 핀 확인; 조향 펌프 작동 및 배선 확인; 스티어링 휠/컬럼 잠금 볼트 확인; 호스 클램프 및 오일 누설 상태; 조향 로드 볼 조인트 윤활; 조향 자유 유격 확인
조향 오일 레벨 확인 / 조향 오일 교체 및 필터 세척교체사용자 부담
전동 에어 압축기
에어 필터 엘리먼트 청소(최초 점검 시 블로우아웃; 이후 매 10,000km마다 블로우아웃)블로우아웃교체사용자 부담
고압 하네스 손상 또는 느슨한 연결 여부 점검; 브래킷 나사 조임; 절연 저항
에어 드라이어, 콘덴서, 4회로 보호 밸브, 서펜타인 파이프 에어 누설 확인교체사용자 부담
배터리 냉각 시스템
팽창 탱크 액면 확인; 배터리 열 관리 데이터 읽기 및 냉각 기능 확인; 회로 연결 및 커넥터 점검; 냉각수 펌프 작동 및 냉각수 필터 확인
냉각수가 규격에 맞는지, 누설이 없는지 확인교체사용자 부담
브레이크 시스템
주차 브레이크 성능 확인; 브레이크 페달 유격; 브레이크 라인 및 각 모듈 에어 누설; 브레이크 간격 조정; 에어 탱크 드레인
브레이크 마찰 패드 마모 상태 점검교체사용자 부담
섀시 시스템
에어 백 설치 및 마모 확인; 서스펜션 높이 및 에어 백 누설; 댐퍼 오일 누설; 댐퍼 브래킷, 범프 스토퍼 브래킷, X형 컨트롤 암, 종방향 추력 로드, 추력 로드 브래킷, U볼트 너트, 높이 밸브 고정 볼트 조임; 브레이크 에어 라인/탱크/트레일러 연결 에어 호스 누설 확인
운전실
전면 패널 개방 확인; 와이퍼, 세척기, 사이드 미러, 윈도우 리프터, 루프/윈드실드 선쉐이드; 스티어링 휠/인포테인먼트/시트; 도어 개폐; 모든 사이드 트림 패널, 스텝 보드, 펜더 이완 여부
전기 시스템
배터리 전원 케이블/접지 케이블 체결 상태 확인; 보조 배터리 용량; 모든 조명/지시등/계기/인포테인먼트 시스템; 차량 결함 코드 읽기; 하네스 마찰/간섭 여부; 퓨즈/릴레이; 전자 제어 시스템 자가 점검; 각 모듈 고정
에어컨 시스템
에어컨 시스템 작동 확인; 캐빈 에어 필터 점검 및 청소 또는 교체점검교체사용자 부담
제5륜 커플링
제5륜 커플링 손상·휨·균열 점검; 정상 작동 확인; 장착 볼트 조임; 새들 마모 링·잠금 클로·새들 표면 및 트레일러 킹핀 마모 확인; 그리스 주입교체사용자 부담
📄 소모품 참고 기준
#시스템주기규격수량비고
1전동 구동 액슬기어 오일매 300,000km 또는 1년GL-5(75W/90)중간 액슬 16.5L + 후방 액슬 11.5L(3모터) 또는 16.5L + 16.5L(4모터)주입구에서 오일이 넘칠 때까지
2에어컨캐빈 에어 필터매 60,000km 또는 6개월활성탄 순정 필터3개
3모터 / 전자 제어냉각수매 240,000km 또는 2년에틸렌 글리콜 -45°C30L(3모터) 또는 35L(4모터)팽창 탱크 MAX-MIN 사이로 보충
4배터리냉각수매 240,000km 또는 2년에틸렌 글리콜 -45°C37L(NMC) 또는 27L(LFP)
5조향 장치필터 및 유압 오일매 60,000km 또는 6-1년순정 필터; ATF31개; 4L
6에어 압축기에어 필터 엘리먼트매 60,000km 또는 6개월순정 필터 엘리먼트1개매 10,000km마다 블로우아웃
7에어 드라이어건조제 캐니스터매 60,000km 또는 6개월순정 건조제 캐니스터1개
Cobertura Máxima
1,000,000 km
Garantia da Bateria
8 years
Garantia do Trem de Força
5 years
01 · Warranty Terms
The Windrose Quality Warranty Manual and purchase invoice together constitute the official warranty certificate.
🛡️ Warranty Principles Coverage rules & conditions
  1. Where the owner has operated and maintained the vehicle correctly and a fault occurs within the warranty period or mileage due to design or manufacturing defects, Windrose will inspect and confirm responsibility before providing warranty service free of charge.
  2. Warranty service follows the principle of "repair first, replace the minimum number of components."
  3. Warranty service covers only direct costs arising from quality defects — labour, parts, consumables, and call-out fees. Indirect or consequential losses are not covered.
  4. During the warranty period, vehicles must not be self-repaired or disassembled. The fault condition must be preserved; otherwise the service station will refuse warranty service.
  5. Replacement parts provided under warranty coverage carry only the remaining warranty period of the original component.
  6. If the odometer fails and no mileage evidence is available, mileage is calculated at 28 days/month, 8 hours/day, at an average speed of 80 km/h.
📋 Warranty Scope What's covered, for how long

From the date of purchase. Maximum component coverage: 8 years or 621,000 miles, whichever comes first.

SystemTimeDistanceComponents
⚡ Battery
Battery8 years1,000,000 kmBattery pack assembly
🔌 Power Electronics
Power Electronics5 years600,000 kmAll-in-one power distribution unit (excluding fuses)
🔧 E-Drive Axle
E-Drive Axle5 years600,000 kmMotor assembly, E-control assembly, axle housing assembly
2 yearsUnlimitedShift controller assembly, main reducer housing, differential housing, brake backing plate, high-voltage harness
1 yearUnlimitedShift actuator, all shaft assemblies, bearings, bushings, planetary gears, cross-shaft, engaging sleeves, all gear types, wheel hubs, axle shafts, oil seals, brake discs, slack adjusters, ABS, harness, water pipes, etc.
3 monthsUnlimitedWheel bolts, wheel nuts, wear indicator wire, friction pads (excluding burn damage or wear-through)
🚛 Chassis
Chassis3 yearsUnlimitedFull-vehicle castings
2½ yearsUnlimitedRear integration frame weld assembly
2 yearsUnlimitedFrame assembly
2½ yearsUnlimitedSteering reservoir and steering wheel
2 yearsUnlimitedSteering column
1½ yearsUnlimitedSteering pump; electric power steering unit
2½ yearsAir valves and air compressor
2 years200,000 kmBrake lines
1 yearBrake pedal, electric control valves, air reservoir
2 yearsUnlimitedAir suspension castings and forgings (front and rear)
1 yearUnlimitedAir bags, dampers, rubber parts
📡 Electronics
Electronics2½ yearsTyre pressure monitoring, electronic mirrors
2 years200,000 kmLighting, IVI / IPC / CAR screens
2 yearsLow-voltage harness, dashcam, DVR cameras
🤖 ADAS / Driver Assistance
ADAS / Driver Assistance5 years600,000 kmVehicle control unit (VCU)
3 years200,000 kmForward-facing smart camera; millimetre-wave radar (side and front)
2 yearsUltrasonic radar
🌡️ Thermal Management
Thermal Management3 years200,000 kmElectric water pumps x2 (battery and drive cooling)
2 years200,000 kmNylon coolant lines
1 yearA/C compressor
🚘 Cab
Cab3 yearsBody-in-white; sliding door and rail; seatbelts; hinges; door lock system
2½ yearsSliding door drive assembly
2 years200,000 kmAll glass; seats
Other
Other6 months30,000 kmAll unspecified components
Warranty Exclusions 23 excluded circumstances
The following circumstances fall outside the warranty scope:
  • 1The vehicle nameplate does not match factory specifications, or has been altered.
  • 2Non-OEM fluids, filters, or parts were used.
  • 3Fluids below the required specification were used during normal operation.
  • 4During the warranty period, a fault was self-repaired without attending a service station.
  • 5Unauthorised modification, added equipment, or changed components causing a fault.
  • 6Non-OEM replacement parts were used during repair, causing a subsequent fault.
  • 7A fault was not addressed before continued driving, causing secondary damage to further components.
  • 8Traffic accident damage without a police report or insurance claim.
  • 9Overloading or operating beyond rated capacity.
  • 10Damage from collision, fire, scratching, theft, or criminal activity.
  • 11Natural disasters (earthquake, flood, lightning, hail, sandstorm, etc.) or damage from seawater, chemical corrosion, or animal waste.
  • 12Normal wear such as noise, vibration, abrasion, and ageing.
  • 13Refusal to allow the service station to inspect or assess the vehicle.
  • 14Vehicle is outside the warranty period.
  • 15Tampering with or replacing the odometer so mileage cannot be determined.
  • 16Loss of tools, accessories, or technical documents supplied with the vehicle.
  • 17Failure to carry out scheduled inspection, adjustment, tightening, cleaning, or lubrication as required.
  • 18Neglect of wiring harness inspection causing chafing, short circuits, or electrical fire.
  • 19Illegal modification or improper use of the vehicle structure.
  • 20Abnormal damage caused by the working environment, site conditions, loading/unloading operations, or overloading.
  • 21Premature compressor wear caused by failing to replace filters on time or using low-quality filters.
  • 22Air dryer not replaced on schedule, leading to desiccant failure and brake system faults.
  • 23Unable to provide the Windrose Quality Warranty Manual or a valid proof of purchase.
02 · Maintenance Schedule
🔧 Maintenance Schedule Service intervals & costs
First Service
3,700 miles
or within 3 months from purchase date, whichever comes first
Regular Service
37,000 miles
at every subsequent interval
First Service Cost
Free of charge
All labour and materials fully covered
Regular Service Cost
User-paid
Labour, gear oil, coolant, filters, etc.
Failure to carry out maintenance as required will be treated as the user voluntarily waiving their warranty rights. Scheduled maintenance is a mandatory condition for warranty coverage.
💧 Approved Fluids Fluids, grades & specs
Mixing fluids of different grades, or the same grade from different manufacturers, is strictly prohibited. Any faults caused by mixed fluids are the responsibility of the user.
#FluidSpecificationSystem
1Power steering unitHydraulic oilATF3
2A/C compressorRefrigerantR134a
3Battery cooling compressor (electric)RefrigerantR134a
4Motor and E-control (cooling circuit)CoolantEthylene glycol antifreeze −45 °C, fluorescent yellow, conductivity ≤ 100 μS/cm; meets GB 29743.2-2025
5Battery (cooling circuit)CoolantSame specification as motor/E-control cooling circuit
6E-drive axleGear oilGL-5 (75W/90) long-life type
7Washer bottleWasher fluidAutomotive windscreen washer fluid (GB/T 23436-2009)
Maintenance Checklist Inspection checklist
SystemTaskFirst serviceRegular serviceCost
Drive Battery
Inspect battery enclosure cleanliness and connectors for blockages; check harness integrity and insulation; check mounting bolts for looseness; verify charging socket is dry, free of debris, and terminals are not burnt; perform charging socket test
Confirm each battery pack SOC and any fault codes; check individual cell highest/lowest/average voltage and temperature, maximum voltage differential and temperature differential; check SOH
E-Drive Axle
Replace drive axle gear oilReplaceUser-paid
Inspect high/low-voltage harness, coolant circuit (leaks, kinks, loose clamps); motor and controller insulation and earth wire; all component fastening bolts; wheel-end and reducer for oil/fluid leaks
Motor Controller System
Check controller low-voltage harness terminals for looseness and proper sealing; disconnect HV and check insulation resistance; check cooling is operating correctly; read and record operating parameters
Power Distribution Unit
Check high-voltage harness and aviation connectors for proper connection and securing; low-voltage harness connections; insulation resistance; coolant circuit for leaks; earth wire connection
Electro-Hydraulic Steering
Check steering linkage ball-joint play and split pins; steering pump operation and wiring; steering wheel/column lock bolts; hose clamps and oil seep condition; lubricate steering linkage ball joints; check steering free play
Check steering fluid level / replace steering oil and clean filterReplaceUser-paid
Electric Air Compressor
Clean air filter element (blow out at first service; blow out every 6,200 miles thereafter)Blow outReplaceUser-paid
Inspect HV harness for damage or loose connections; tighten bracket screws; check insulation resistance
Check air dryer, condenser, four-circuit protection valve, and serpentine pipe for air leaksReplaceUser-paid
Battery Cooling System
Check expansion tank fluid level; read battery thermal management data to confirm refrigeration function; inspect circuit connections and connectors; check coolant pump operation and coolant filter
Check coolant meets specification and that there are no leaks or lossesReplaceUser-paid
Brake System
Check parking brake effectiveness; brake pedal free travel; brake lines and all module air leaks; adjust brake clearance; drain air reservoirs
Inspect brake friction pad wearReplaceUser-paid
Chassis System
Check air bag installation and wear; suspension height and air bag leaks; shock absorber oil leaks; tighten shock absorber brackets, bump stop brackets, X-type control arms, longitudinal thrust rods, thrust rod brackets, U-bolt nuts, height valve mounting bolts; check brake air lines/reservoirs/trailer air hose connections for leaks
Cab
Check front panel opening; wipers, washer, mirrors, window regulators, roof/windscreen sun shades; steering wheel/infotainment/seats; door open/close operation; all side trim panels, step boards, and mudguard wings for looseness
Electrical System
Check battery power and earth cable tightening; auxiliary battery capacity; all lighting/indicators/instruments/infotainment; read vehicle fault codes; check harness for chafing/interference; fuses/relays; electronic control system self-check; module mounting security
Air Conditioning System
Check A/C system operation; inspect and clean or replace cabin air filterCheckReplaceUser-paid
Fifth Wheel Coupling
Check fifth wheel for damage, bending, or cracks; confirm correct operation; tighten mounting bolts; check saddle wear ring, lock jaw, saddle surface, and trailer kingpin wear; apply greaseReplaceUser-paid
📦 Consumables Reference Parts & replacement intervals
#SystemComponentIntervalSpecificationQuantityNotes
1E-drive axleGear oilEvery 186,000 miles or 1 yearGL-5 (75W/90)16.5 L middle axle + 11.5 L rear axle (3-motor) or 16.5 L + 16.5 L (4-motor)Fill until oil flows from fill hole
2Air conditioningCabin air filterEvery 37,000 miles or 6 monthsActivated carbon OEM filter3 units
3Motor / E-controlCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C30 L (3-motor) or 35 L (4-motor)Fill to between MAX and MIN marks on expansion tank
4BatteryCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C37 L (NMC lithium) or 27 L (LFP)
5Steering unitFilter and hydraulic oilEvery 37,000 miles or 6–1 yearOEM filter; ATF31 unit; 4 L
6Air compressorAir filter elementEvery 37,000 miles or 6 monthsOEM filter element1 unitBlow out every 6,200 miles
7Air dryerDesiccant canisterEvery 37,000 miles or 6 monthsOEM desiccant canister1 unit
Garanzia

Manuale di Garanzia

For pure electric tractor trucks (V2.0). Valid for mainland China. Please keep this manual with the vehicle at all times.

Copertura Massima
1,000,000 km
Garanzia Batteria
8 years
Garanzia Powertrain
5 years
01 · Warranty Terms
The Windrose Quality Warranty Manual and purchase invoice together constitute the official warranty certificate.
🛡️ Warranty Principles Coverage rules & conditions
  1. Where the owner has operated and maintained the vehicle correctly and a fault occurs within the warranty period or mileage due to design or manufacturing defects, Windrose will inspect and confirm responsibility before providing warranty service free of charge.
  2. Warranty service follows the principle of "repair first, replace the minimum number of components."
  3. Warranty service covers only direct costs arising from quality defects — labour, parts, consumables, and call-out fees. Indirect or consequential losses are not covered.
  4. During the warranty period, vehicles must not be self-repaired or disassembled. The fault condition must be preserved; otherwise the service station will refuse warranty service.
  5. Replacement parts provided under warranty coverage carry only the remaining warranty period of the original component.
  6. If the odometer fails and no mileage evidence is available, mileage is calculated at 28 days/month, 8 hours/day, at an average speed of 80 km/h.
📋 Warranty Scope What's covered, for how long

From the date of purchase. Maximum component coverage: 8 years or 621,000 miles, whichever comes first.

SystemTimeDistanceComponents
⚡ Battery
Battery8 years1,000,000 kmBattery pack assembly
🔌 Power Electronics
Power Electronics5 years600,000 kmAll-in-one power distribution unit (excluding fuses)
🔧 E-Drive Axle
E-Drive Axle5 years600,000 kmMotor assembly, E-control assembly, axle housing assembly
2 yearsUnlimitedShift controller assembly, main reducer housing, differential housing, brake backing plate, high-voltage harness
1 yearUnlimitedShift actuator, all shaft assemblies, bearings, bushings, planetary gears, cross-shaft, engaging sleeves, all gear types, wheel hubs, axle shafts, oil seals, brake discs, slack adjusters, ABS, harness, water pipes, etc.
3 monthsUnlimitedWheel bolts, wheel nuts, wear indicator wire, friction pads (excluding burn damage or wear-through)
🚛 Chassis
Chassis3 yearsUnlimitedFull-vehicle castings
2½ yearsUnlimitedRear integration frame weld assembly
2 yearsUnlimitedFrame assembly
2½ yearsUnlimitedSteering reservoir and steering wheel
2 yearsUnlimitedSteering column
1½ yearsUnlimitedSteering pump; electric power steering unit
2½ yearsAir valves and air compressor
2 years200,000 kmBrake lines
1 yearBrake pedal, electric control valves, air reservoir
2 yearsUnlimitedAir suspension castings and forgings (front and rear)
1 yearUnlimitedAir bags, dampers, rubber parts
📡 Electronics
Electronics2½ yearsTyre pressure monitoring, electronic mirrors
2 years200,000 kmLighting, IVI / IPC / CAR screens
2 yearsLow-voltage harness, dashcam, DVR cameras
🤖 ADAS / Driver Assistance
ADAS / Driver Assistance5 years600,000 kmVehicle control unit (VCU)
3 years200,000 kmForward-facing smart camera; millimetre-wave radar (side and front)
2 yearsUltrasonic radar
🌡️ Thermal Management
Thermal Management3 years200,000 kmElectric water pumps x2 (battery and drive cooling)
2 years200,000 kmNylon coolant lines
1 yearA/C compressor
🚘 Cab
Cab3 yearsBody-in-white; sliding door and rail; seatbelts; hinges; door lock system
2½ yearsSliding door drive assembly
2 years200,000 kmAll glass; seats
Other
Other6 months30,000 kmAll unspecified components
Warranty Exclusions 23 excluded circumstances
The following circumstances fall outside the warranty scope:
  • 1The vehicle nameplate does not match factory specifications, or has been altered.
  • 2Non-OEM fluids, filters, or parts were used.
  • 3Fluids below the required specification were used during normal operation.
  • 4During the warranty period, a fault was self-repaired without attending a service station.
  • 5Unauthorised modification, added equipment, or changed components causing a fault.
  • 6Non-OEM replacement parts were used during repair, causing a subsequent fault.
  • 7A fault was not addressed before continued driving, causing secondary damage to further components.
  • 8Traffic accident damage without a police report or insurance claim.
  • 9Overloading or operating beyond rated capacity.
  • 10Damage from collision, fire, scratching, theft, or criminal activity.
  • 11Natural disasters (earthquake, flood, lightning, hail, sandstorm, etc.) or damage from seawater, chemical corrosion, or animal waste.
  • 12Normal wear such as noise, vibration, abrasion, and ageing.
  • 13Refusal to allow the service station to inspect or assess the vehicle.
  • 14Vehicle is outside the warranty period.
  • 15Tampering with or replacing the odometer so mileage cannot be determined.
  • 16Loss of tools, accessories, or technical documents supplied with the vehicle.
  • 17Failure to carry out scheduled inspection, adjustment, tightening, cleaning, or lubrication as required.
  • 18Neglect of wiring harness inspection causing chafing, short circuits, or electrical fire.
  • 19Illegal modification or improper use of the vehicle structure.
  • 20Abnormal damage caused by the working environment, site conditions, loading/unloading operations, or overloading.
  • 21Premature compressor wear caused by failing to replace filters on time or using low-quality filters.
  • 22Air dryer not replaced on schedule, leading to desiccant failure and brake system faults.
  • 23Unable to provide the Windrose Quality Warranty Manual or a valid proof of purchase.
02 · Maintenance Schedule
🔧 Maintenance Schedule Service intervals & costs
First Service
3,700 miles
or within 3 months from purchase date, whichever comes first
Regular Service
37,000 miles
at every subsequent interval
First Service Cost
Free of charge
All labour and materials fully covered
Regular Service Cost
User-paid
Labour, gear oil, coolant, filters, etc.
Failure to carry out maintenance as required will be treated as the user voluntarily waiving their warranty rights. Scheduled maintenance is a mandatory condition for warranty coverage.
💧 Approved Fluids Fluids, grades & specs
Mixing fluids of different grades, or the same grade from different manufacturers, is strictly prohibited. Any faults caused by mixed fluids are the responsibility of the user.
#FluidSpecificationSystem
1Power steering unitHydraulic oilATF3
2A/C compressorRefrigerantR134a
3Battery cooling compressor (electric)RefrigerantR134a
4Motor and E-control (cooling circuit)CoolantEthylene glycol antifreeze −45 °C, fluorescent yellow, conductivity ≤ 100 μS/cm; meets GB 29743.2-2025
5Battery (cooling circuit)CoolantSame specification as motor/E-control cooling circuit
6E-drive axleGear oilGL-5 (75W/90) long-life type
7Washer bottleWasher fluidAutomotive windscreen washer fluid (GB/T 23436-2009)
Maintenance Checklist Inspection checklist
SystemTaskFirst serviceRegular serviceCost
Drive Battery
Inspect battery enclosure cleanliness and connectors for blockages; check harness integrity and insulation; check mounting bolts for looseness; verify charging socket is dry, free of debris, and terminals are not burnt; perform charging socket test
Confirm each battery pack SOC and any fault codes; check individual cell highest/lowest/average voltage and temperature, maximum voltage differential and temperature differential; check SOH
E-Drive Axle
Replace drive axle gear oilReplaceUser-paid
Inspect high/low-voltage harness, coolant circuit (leaks, kinks, loose clamps); motor and controller insulation and earth wire; all component fastening bolts; wheel-end and reducer for oil/fluid leaks
Motor Controller System
Check controller low-voltage harness terminals for looseness and proper sealing; disconnect HV and check insulation resistance; check cooling is operating correctly; read and record operating parameters
Power Distribution Unit
Check high-voltage harness and aviation connectors for proper connection and securing; low-voltage harness connections; insulation resistance; coolant circuit for leaks; earth wire connection
Electro-Hydraulic Steering
Check steering linkage ball-joint play and split pins; steering pump operation and wiring; steering wheel/column lock bolts; hose clamps and oil seep condition; lubricate steering linkage ball joints; check steering free play
Check steering fluid level / replace steering oil and clean filterReplaceUser-paid
Electric Air Compressor
Clean air filter element (blow out at first service; blow out every 6,200 miles thereafter)Blow outReplaceUser-paid
Inspect HV harness for damage or loose connections; tighten bracket screws; check insulation resistance
Check air dryer, condenser, four-circuit protection valve, and serpentine pipe for air leaksReplaceUser-paid
Battery Cooling System
Check expansion tank fluid level; read battery thermal management data to confirm refrigeration function; inspect circuit connections and connectors; check coolant pump operation and coolant filter
Check coolant meets specification and that there are no leaks or lossesReplaceUser-paid
Brake System
Check parking brake effectiveness; brake pedal free travel; brake lines and all module air leaks; adjust brake clearance; drain air reservoirs
Inspect brake friction pad wearReplaceUser-paid
Chassis System
Check air bag installation and wear; suspension height and air bag leaks; shock absorber oil leaks; tighten shock absorber brackets, bump stop brackets, X-type control arms, longitudinal thrust rods, thrust rod brackets, U-bolt nuts, height valve mounting bolts; check brake air lines/reservoirs/trailer air hose connections for leaks
Cab
Check front panel opening; wipers, washer, mirrors, window regulators, roof/windscreen sun shades; steering wheel/infotainment/seats; door open/close operation; all side trim panels, step boards, and mudguard wings for looseness
Electrical System
Check battery power and earth cable tightening; auxiliary battery capacity; all lighting/indicators/instruments/infotainment; read vehicle fault codes; check harness for chafing/interference; fuses/relays; electronic control system self-check; module mounting security
Air Conditioning System
Check A/C system operation; inspect and clean or replace cabin air filterCheckReplaceUser-paid
Fifth Wheel Coupling
Check fifth wheel for damage, bending, or cracks; confirm correct operation; tighten mounting bolts; check saddle wear ring, lock jaw, saddle surface, and trailer kingpin wear; apply greaseReplaceUser-paid
📦 Consumables Reference Parts & replacement intervals
#SystemComponentIntervalSpecificationQuantityNotes
1E-drive axleGear oilEvery 186,000 miles or 1 yearGL-5 (75W/90)16.5 L middle axle + 11.5 L rear axle (3-motor) or 16.5 L + 16.5 L (4-motor)Fill until oil flows from fill hole
2Air conditioningCabin air filterEvery 37,000 miles or 6 monthsActivated carbon OEM filter3 units
3Motor / E-controlCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C30 L (3-motor) or 35 L (4-motor)Fill to between MAX and MIN marks on expansion tank
4BatteryCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C37 L (NMC lithium) or 27 L (LFP)
5Steering unitFilter and hydraulic oilEvery 37,000 miles or 6–1 yearOEM filter; ATF31 unit; 4 L
6Air compressorAir filter elementEvery 37,000 miles or 6 monthsOEM filter element1 unitBlow out every 6,200 miles
7Air dryerDesiccant canisterEvery 37,000 miles or 6 monthsOEM desiccant canister1 unit
Gwarancja

Instrukcja Gwarancyjna

For pure electric tractor trucks (V2.0). Valid for mainland China. Please keep this manual with the vehicle at all times.

Maks. Zasięg Gwarancji
1,000,000 km
Gwarancja Baterii
8 years
Gwarancja Układu Napędowego
5 years
01 · Warranty Terms
The Windrose Quality Warranty Manual and purchase invoice together constitute the official warranty certificate.
🛡️ Warranty Principles Coverage rules & conditions
  1. Where the owner has operated and maintained the vehicle correctly and a fault occurs within the warranty period or mileage due to design or manufacturing defects, Windrose will inspect and confirm responsibility before providing warranty service free of charge.
  2. Warranty service follows the principle of "repair first, replace the minimum number of components."
  3. Warranty service covers only direct costs arising from quality defects — labour, parts, consumables, and call-out fees. Indirect or consequential losses are not covered.
  4. During the warranty period, vehicles must not be self-repaired or disassembled. The fault condition must be preserved; otherwise the service station will refuse warranty service.
  5. Replacement parts provided under warranty coverage carry only the remaining warranty period of the original component.
  6. If the odometer fails and no mileage evidence is available, mileage is calculated at 28 days/month, 8 hours/day, at an average speed of 80 km/h.
📋 Warranty Scope What's covered, for how long

From the date of purchase. Maximum component coverage: 8 years or 621,000 miles, whichever comes first.

SystemTimeDistanceComponents
⚡ Battery
Battery8 years1,000,000 kmBattery pack assembly
🔌 Power Electronics
Power Electronics5 years600,000 kmAll-in-one power distribution unit (excluding fuses)
🔧 E-Drive Axle
E-Drive Axle5 years600,000 kmMotor assembly, E-control assembly, axle housing assembly
2 yearsUnlimitedShift controller assembly, main reducer housing, differential housing, brake backing plate, high-voltage harness
1 yearUnlimitedShift actuator, all shaft assemblies, bearings, bushings, planetary gears, cross-shaft, engaging sleeves, all gear types, wheel hubs, axle shafts, oil seals, brake discs, slack adjusters, ABS, harness, water pipes, etc.
3 monthsUnlimitedWheel bolts, wheel nuts, wear indicator wire, friction pads (excluding burn damage or wear-through)
🚛 Chassis
Chassis3 yearsUnlimitedFull-vehicle castings
2½ yearsUnlimitedRear integration frame weld assembly
2 yearsUnlimitedFrame assembly
2½ yearsUnlimitedSteering reservoir and steering wheel
2 yearsUnlimitedSteering column
1½ yearsUnlimitedSteering pump; electric power steering unit
2½ yearsAir valves and air compressor
2 years200,000 kmBrake lines
1 yearBrake pedal, electric control valves, air reservoir
2 yearsUnlimitedAir suspension castings and forgings (front and rear)
1 yearUnlimitedAir bags, dampers, rubber parts
📡 Electronics
Electronics2½ yearsTyre pressure monitoring, electronic mirrors
2 years200,000 kmLighting, IVI / IPC / CAR screens
2 yearsLow-voltage harness, dashcam, DVR cameras
🤖 ADAS / Driver Assistance
ADAS / Driver Assistance5 years600,000 kmVehicle control unit (VCU)
3 years200,000 kmForward-facing smart camera; millimetre-wave radar (side and front)
2 yearsUltrasonic radar
🌡️ Thermal Management
Thermal Management3 years200,000 kmElectric water pumps x2 (battery and drive cooling)
2 years200,000 kmNylon coolant lines
1 yearA/C compressor
🚘 Cab
Cab3 yearsBody-in-white; sliding door and rail; seatbelts; hinges; door lock system
2½ yearsSliding door drive assembly
2 years200,000 kmAll glass; seats
Other
Other6 months30,000 kmAll unspecified components
Warranty Exclusions 23 excluded circumstances
The following circumstances fall outside the warranty scope:
  • 1The vehicle nameplate does not match factory specifications, or has been altered.
  • 2Non-OEM fluids, filters, or parts were used.
  • 3Fluids below the required specification were used during normal operation.
  • 4During the warranty period, a fault was self-repaired without attending a service station.
  • 5Unauthorised modification, added equipment, or changed components causing a fault.
  • 6Non-OEM replacement parts were used during repair, causing a subsequent fault.
  • 7A fault was not addressed before continued driving, causing secondary damage to further components.
  • 8Traffic accident damage without a police report or insurance claim.
  • 9Overloading or operating beyond rated capacity.
  • 10Damage from collision, fire, scratching, theft, or criminal activity.
  • 11Natural disasters (earthquake, flood, lightning, hail, sandstorm, etc.) or damage from seawater, chemical corrosion, or animal waste.
  • 12Normal wear such as noise, vibration, abrasion, and ageing.
  • 13Refusal to allow the service station to inspect or assess the vehicle.
  • 14Vehicle is outside the warranty period.
  • 15Tampering with or replacing the odometer so mileage cannot be determined.
  • 16Loss of tools, accessories, or technical documents supplied with the vehicle.
  • 17Failure to carry out scheduled inspection, adjustment, tightening, cleaning, or lubrication as required.
  • 18Neglect of wiring harness inspection causing chafing, short circuits, or electrical fire.
  • 19Illegal modification or improper use of the vehicle structure.
  • 20Abnormal damage caused by the working environment, site conditions, loading/unloading operations, or overloading.
  • 21Premature compressor wear caused by failing to replace filters on time or using low-quality filters.
  • 22Air dryer not replaced on schedule, leading to desiccant failure and brake system faults.
  • 23Unable to provide the Windrose Quality Warranty Manual or a valid proof of purchase.
02 · Maintenance Schedule
🔧 Maintenance Schedule Service intervals & costs
First Service
3,700 miles
or within 3 months from purchase date, whichever comes first
Regular Service
37,000 miles
at every subsequent interval
First Service Cost
Free of charge
All labour and materials fully covered
Regular Service Cost
User-paid
Labour, gear oil, coolant, filters, etc.
Failure to carry out maintenance as required will be treated as the user voluntarily waiving their warranty rights. Scheduled maintenance is a mandatory condition for warranty coverage.
💧 Approved Fluids Fluids, grades & specs
Mixing fluids of different grades, or the same grade from different manufacturers, is strictly prohibited. Any faults caused by mixed fluids are the responsibility of the user.
#FluidSpecificationSystem
1Power steering unitHydraulic oilATF3
2A/C compressorRefrigerantR134a
3Battery cooling compressor (electric)RefrigerantR134a
4Motor and E-control (cooling circuit)CoolantEthylene glycol antifreeze −45 °C, fluorescent yellow, conductivity ≤ 100 μS/cm; meets GB 29743.2-2025
5Battery (cooling circuit)CoolantSame specification as motor/E-control cooling circuit
6E-drive axleGear oilGL-5 (75W/90) long-life type
7Washer bottleWasher fluidAutomotive windscreen washer fluid (GB/T 23436-2009)
Maintenance Checklist Inspection checklist
SystemTaskFirst serviceRegular serviceCost
Drive Battery
Inspect battery enclosure cleanliness and connectors for blockages; check harness integrity and insulation; check mounting bolts for looseness; verify charging socket is dry, free of debris, and terminals are not burnt; perform charging socket test
Confirm each battery pack SOC and any fault codes; check individual cell highest/lowest/average voltage and temperature, maximum voltage differential and temperature differential; check SOH
E-Drive Axle
Replace drive axle gear oilReplaceUser-paid
Inspect high/low-voltage harness, coolant circuit (leaks, kinks, loose clamps); motor and controller insulation and earth wire; all component fastening bolts; wheel-end and reducer for oil/fluid leaks
Motor Controller System
Check controller low-voltage harness terminals for looseness and proper sealing; disconnect HV and check insulation resistance; check cooling is operating correctly; read and record operating parameters
Power Distribution Unit
Check high-voltage harness and aviation connectors for proper connection and securing; low-voltage harness connections; insulation resistance; coolant circuit for leaks; earth wire connection
Electro-Hydraulic Steering
Check steering linkage ball-joint play and split pins; steering pump operation and wiring; steering wheel/column lock bolts; hose clamps and oil seep condition; lubricate steering linkage ball joints; check steering free play
Check steering fluid level / replace steering oil and clean filterReplaceUser-paid
Electric Air Compressor
Clean air filter element (blow out at first service; blow out every 6,200 miles thereafter)Blow outReplaceUser-paid
Inspect HV harness for damage or loose connections; tighten bracket screws; check insulation resistance
Check air dryer, condenser, four-circuit protection valve, and serpentine pipe for air leaksReplaceUser-paid
Battery Cooling System
Check expansion tank fluid level; read battery thermal management data to confirm refrigeration function; inspect circuit connections and connectors; check coolant pump operation and coolant filter
Check coolant meets specification and that there are no leaks or lossesReplaceUser-paid
Brake System
Check parking brake effectiveness; brake pedal free travel; brake lines and all module air leaks; adjust brake clearance; drain air reservoirs
Inspect brake friction pad wearReplaceUser-paid
Chassis System
Check air bag installation and wear; suspension height and air bag leaks; shock absorber oil leaks; tighten shock absorber brackets, bump stop brackets, X-type control arms, longitudinal thrust rods, thrust rod brackets, U-bolt nuts, height valve mounting bolts; check brake air lines/reservoirs/trailer air hose connections for leaks
Cab
Check front panel opening; wipers, washer, mirrors, window regulators, roof/windscreen sun shades; steering wheel/infotainment/seats; door open/close operation; all side trim panels, step boards, and mudguard wings for looseness
Electrical System
Check battery power and earth cable tightening; auxiliary battery capacity; all lighting/indicators/instruments/infotainment; read vehicle fault codes; check harness for chafing/interference; fuses/relays; electronic control system self-check; module mounting security
Air Conditioning System
Check A/C system operation; inspect and clean or replace cabin air filterCheckReplaceUser-paid
Fifth Wheel Coupling
Check fifth wheel for damage, bending, or cracks; confirm correct operation; tighten mounting bolts; check saddle wear ring, lock jaw, saddle surface, and trailer kingpin wear; apply greaseReplaceUser-paid
📦 Consumables Reference Parts & replacement intervals
#SystemComponentIntervalSpecificationQuantityNotes
1E-drive axleGear oilEvery 186,000 miles or 1 yearGL-5 (75W/90)16.5 L middle axle + 11.5 L rear axle (3-motor) or 16.5 L + 16.5 L (4-motor)Fill until oil flows from fill hole
2Air conditioningCabin air filterEvery 37,000 miles or 6 monthsActivated carbon OEM filter3 units
3Motor / E-controlCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C30 L (3-motor) or 35 L (4-motor)Fill to between MAX and MIN marks on expansion tank
4BatteryCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C37 L (NMC lithium) or 27 L (LFP)
5Steering unitFilter and hydraulic oilEvery 37,000 miles or 6–1 yearOEM filter; ATF31 unit; 4 L
6Air compressorAir filter elementEvery 37,000 miles or 6 monthsOEM filter element1 unitBlow out every 6,200 miles
7Air dryerDesiccant canisterEvery 37,000 miles or 6 monthsOEM desiccant canister1 unit
Max. Garantieafstand
1,000,000 km
Batterijgarantie
8 years
Aandrijflijngarantie
5 years
01 · Warranty Terms
The Windrose Quality Warranty Manual and purchase invoice together constitute the official warranty certificate.
🛡️ Warranty Principles Coverage rules & conditions
  1. Where the owner has operated and maintained the vehicle correctly and a fault occurs within the warranty period or mileage due to design or manufacturing defects, Windrose will inspect and confirm responsibility before providing warranty service free of charge.
  2. Warranty service follows the principle of "repair first, replace the minimum number of components."
  3. Warranty service covers only direct costs arising from quality defects — labour, parts, consumables, and call-out fees. Indirect or consequential losses are not covered.
  4. During the warranty period, vehicles must not be self-repaired or disassembled. The fault condition must be preserved; otherwise the service station will refuse warranty service.
  5. Replacement parts provided under warranty coverage carry only the remaining warranty period of the original component.
  6. If the odometer fails and no mileage evidence is available, mileage is calculated at 28 days/month, 8 hours/day, at an average speed of 80 km/h.
📋 Warranty Scope What's covered, for how long

From the date of purchase. Maximum component coverage: 8 years or 621,000 miles, whichever comes first.

SystemTimeDistanceComponents
⚡ Battery
Battery8 years1,000,000 kmBattery pack assembly
🔌 Power Electronics
Power Electronics5 years600,000 kmAll-in-one power distribution unit (excluding fuses)
🔧 E-Drive Axle
E-Drive Axle5 years600,000 kmMotor assembly, E-control assembly, axle housing assembly
2 yearsUnlimitedShift controller assembly, main reducer housing, differential housing, brake backing plate, high-voltage harness
1 yearUnlimitedShift actuator, all shaft assemblies, bearings, bushings, planetary gears, cross-shaft, engaging sleeves, all gear types, wheel hubs, axle shafts, oil seals, brake discs, slack adjusters, ABS, harness, water pipes, etc.
3 monthsUnlimitedWheel bolts, wheel nuts, wear indicator wire, friction pads (excluding burn damage or wear-through)
🚛 Chassis
Chassis3 yearsUnlimitedFull-vehicle castings
2½ yearsUnlimitedRear integration frame weld assembly
2 yearsUnlimitedFrame assembly
2½ yearsUnlimitedSteering reservoir and steering wheel
2 yearsUnlimitedSteering column
1½ yearsUnlimitedSteering pump; electric power steering unit
2½ yearsAir valves and air compressor
2 years200,000 kmBrake lines
1 yearBrake pedal, electric control valves, air reservoir
2 yearsUnlimitedAir suspension castings and forgings (front and rear)
1 yearUnlimitedAir bags, dampers, rubber parts
📡 Electronics
Electronics2½ yearsTyre pressure monitoring, electronic mirrors
2 years200,000 kmLighting, IVI / IPC / CAR screens
2 yearsLow-voltage harness, dashcam, DVR cameras
🤖 ADAS / Driver Assistance
ADAS / Driver Assistance5 years600,000 kmVehicle control unit (VCU)
3 years200,000 kmForward-facing smart camera; millimetre-wave radar (side and front)
2 yearsUltrasonic radar
🌡️ Thermal Management
Thermal Management3 years200,000 kmElectric water pumps x2 (battery and drive cooling)
2 years200,000 kmNylon coolant lines
1 yearA/C compressor
🚘 Cab
Cab3 yearsBody-in-white; sliding door and rail; seatbelts; hinges; door lock system
2½ yearsSliding door drive assembly
2 years200,000 kmAll glass; seats
Other
Other6 months30,000 kmAll unspecified components
Warranty Exclusions 23 excluded circumstances
The following circumstances fall outside the warranty scope:
  • 1The vehicle nameplate does not match factory specifications, or has been altered.
  • 2Non-OEM fluids, filters, or parts were used.
  • 3Fluids below the required specification were used during normal operation.
  • 4During the warranty period, a fault was self-repaired without attending a service station.
  • 5Unauthorised modification, added equipment, or changed components causing a fault.
  • 6Non-OEM replacement parts were used during repair, causing a subsequent fault.
  • 7A fault was not addressed before continued driving, causing secondary damage to further components.
  • 8Traffic accident damage without a police report or insurance claim.
  • 9Overloading or operating beyond rated capacity.
  • 10Damage from collision, fire, scratching, theft, or criminal activity.
  • 11Natural disasters (earthquake, flood, lightning, hail, sandstorm, etc.) or damage from seawater, chemical corrosion, or animal waste.
  • 12Normal wear such as noise, vibration, abrasion, and ageing.
  • 13Refusal to allow the service station to inspect or assess the vehicle.
  • 14Vehicle is outside the warranty period.
  • 15Tampering with or replacing the odometer so mileage cannot be determined.
  • 16Loss of tools, accessories, or technical documents supplied with the vehicle.
  • 17Failure to carry out scheduled inspection, adjustment, tightening, cleaning, or lubrication as required.
  • 18Neglect of wiring harness inspection causing chafing, short circuits, or electrical fire.
  • 19Illegal modification or improper use of the vehicle structure.
  • 20Abnormal damage caused by the working environment, site conditions, loading/unloading operations, or overloading.
  • 21Premature compressor wear caused by failing to replace filters on time or using low-quality filters.
  • 22Air dryer not replaced on schedule, leading to desiccant failure and brake system faults.
  • 23Unable to provide the Windrose Quality Warranty Manual or a valid proof of purchase.
02 · Maintenance Schedule
🔧 Maintenance Schedule Service intervals & costs
First Service
3,700 miles
or within 3 months from purchase date, whichever comes first
Regular Service
37,000 miles
at every subsequent interval
First Service Cost
Free of charge
All labour and materials fully covered
Regular Service Cost
User-paid
Labour, gear oil, coolant, filters, etc.
Failure to carry out maintenance as required will be treated as the user voluntarily waiving their warranty rights. Scheduled maintenance is a mandatory condition for warranty coverage.
💧 Approved Fluids Fluids, grades & specs
Mixing fluids of different grades, or the same grade from different manufacturers, is strictly prohibited. Any faults caused by mixed fluids are the responsibility of the user.
#FluidSpecificationSystem
1Power steering unitHydraulic oilATF3
2A/C compressorRefrigerantR134a
3Battery cooling compressor (electric)RefrigerantR134a
4Motor and E-control (cooling circuit)CoolantEthylene glycol antifreeze −45 °C, fluorescent yellow, conductivity ≤ 100 μS/cm; meets GB 29743.2-2025
5Battery (cooling circuit)CoolantSame specification as motor/E-control cooling circuit
6E-drive axleGear oilGL-5 (75W/90) long-life type
7Washer bottleWasher fluidAutomotive windscreen washer fluid (GB/T 23436-2009)
Maintenance Checklist Inspection checklist
SystemTaskFirst serviceRegular serviceCost
Drive Battery
Inspect battery enclosure cleanliness and connectors for blockages; check harness integrity and insulation; check mounting bolts for looseness; verify charging socket is dry, free of debris, and terminals are not burnt; perform charging socket test
Confirm each battery pack SOC and any fault codes; check individual cell highest/lowest/average voltage and temperature, maximum voltage differential and temperature differential; check SOH
E-Drive Axle
Replace drive axle gear oilReplaceUser-paid
Inspect high/low-voltage harness, coolant circuit (leaks, kinks, loose clamps); motor and controller insulation and earth wire; all component fastening bolts; wheel-end and reducer for oil/fluid leaks
Motor Controller System
Check controller low-voltage harness terminals for looseness and proper sealing; disconnect HV and check insulation resistance; check cooling is operating correctly; read and record operating parameters
Power Distribution Unit
Check high-voltage harness and aviation connectors for proper connection and securing; low-voltage harness connections; insulation resistance; coolant circuit for leaks; earth wire connection
Electro-Hydraulic Steering
Check steering linkage ball-joint play and split pins; steering pump operation and wiring; steering wheel/column lock bolts; hose clamps and oil seep condition; lubricate steering linkage ball joints; check steering free play
Check steering fluid level / replace steering oil and clean filterReplaceUser-paid
Electric Air Compressor
Clean air filter element (blow out at first service; blow out every 6,200 miles thereafter)Blow outReplaceUser-paid
Inspect HV harness for damage or loose connections; tighten bracket screws; check insulation resistance
Check air dryer, condenser, four-circuit protection valve, and serpentine pipe for air leaksReplaceUser-paid
Battery Cooling System
Check expansion tank fluid level; read battery thermal management data to confirm refrigeration function; inspect circuit connections and connectors; check coolant pump operation and coolant filter
Check coolant meets specification and that there are no leaks or lossesReplaceUser-paid
Brake System
Check parking brake effectiveness; brake pedal free travel; brake lines and all module air leaks; adjust brake clearance; drain air reservoirs
Inspect brake friction pad wearReplaceUser-paid
Chassis System
Check air bag installation and wear; suspension height and air bag leaks; shock absorber oil leaks; tighten shock absorber brackets, bump stop brackets, X-type control arms, longitudinal thrust rods, thrust rod brackets, U-bolt nuts, height valve mounting bolts; check brake air lines/reservoirs/trailer air hose connections for leaks
Cab
Check front panel opening; wipers, washer, mirrors, window regulators, roof/windscreen sun shades; steering wheel/infotainment/seats; door open/close operation; all side trim panels, step boards, and mudguard wings for looseness
Electrical System
Check battery power and earth cable tightening; auxiliary battery capacity; all lighting/indicators/instruments/infotainment; read vehicle fault codes; check harness for chafing/interference; fuses/relays; electronic control system self-check; module mounting security
Air Conditioning System
Check A/C system operation; inspect and clean or replace cabin air filterCheckReplaceUser-paid
Fifth Wheel Coupling
Check fifth wheel for damage, bending, or cracks; confirm correct operation; tighten mounting bolts; check saddle wear ring, lock jaw, saddle surface, and trailer kingpin wear; apply greaseReplaceUser-paid
📦 Consumables Reference Parts & replacement intervals
#SystemComponentIntervalSpecificationQuantityNotes
1E-drive axleGear oilEvery 186,000 miles or 1 yearGL-5 (75W/90)16.5 L middle axle + 11.5 L rear axle (3-motor) or 16.5 L + 16.5 L (4-motor)Fill until oil flows from fill hole
2Air conditioningCabin air filterEvery 37,000 miles or 6 monthsActivated carbon OEM filter3 units
3Motor / E-controlCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C30 L (3-motor) or 35 L (4-motor)Fill to between MAX and MIN marks on expansion tank
4BatteryCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C37 L (NMC lithium) or 27 L (LFP)
5Steering unitFilter and hydraulic oilEvery 37,000 miles or 6–1 yearOEM filter; ATF31 unit; 4 L
6Air compressorAir filter elementEvery 37,000 miles or 6 monthsOEM filter element1 unitBlow out every 6,200 miles
7Air dryerDesiccant canisterEvery 37,000 miles or 6 monthsOEM desiccant canister1 unit
Max. Garantisträcka
1,000,000 km
Batterigaranti
8 years
Drivlinjgaranti
5 years
01 · Warranty Terms
The Windrose Quality Warranty Manual and purchase invoice together constitute the official warranty certificate.
🛡️ Warranty Principles Coverage rules & conditions
  1. Where the owner has operated and maintained the vehicle correctly and a fault occurs within the warranty period or mileage due to design or manufacturing defects, Windrose will inspect and confirm responsibility before providing warranty service free of charge.
  2. Warranty service follows the principle of "repair first, replace the minimum number of components."
  3. Warranty service covers only direct costs arising from quality defects — labour, parts, consumables, and call-out fees. Indirect or consequential losses are not covered.
  4. During the warranty period, vehicles must not be self-repaired or disassembled. The fault condition must be preserved; otherwise the service station will refuse warranty service.
  5. Replacement parts provided under warranty coverage carry only the remaining warranty period of the original component.
  6. If the odometer fails and no mileage evidence is available, mileage is calculated at 28 days/month, 8 hours/day, at an average speed of 80 km/h.
📋 Warranty Scope What's covered, for how long

From the date of purchase. Maximum component coverage: 8 years or 621,000 miles, whichever comes first.

SystemTimeDistanceComponents
⚡ Battery
Battery8 years1,000,000 kmBattery pack assembly
🔌 Power Electronics
Power Electronics5 years600,000 kmAll-in-one power distribution unit (excluding fuses)
🔧 E-Drive Axle
E-Drive Axle5 years600,000 kmMotor assembly, E-control assembly, axle housing assembly
2 yearsUnlimitedShift controller assembly, main reducer housing, differential housing, brake backing plate, high-voltage harness
1 yearUnlimitedShift actuator, all shaft assemblies, bearings, bushings, planetary gears, cross-shaft, engaging sleeves, all gear types, wheel hubs, axle shafts, oil seals, brake discs, slack adjusters, ABS, harness, water pipes, etc.
3 monthsUnlimitedWheel bolts, wheel nuts, wear indicator wire, friction pads (excluding burn damage or wear-through)
🚛 Chassis
Chassis3 yearsUnlimitedFull-vehicle castings
2½ yearsUnlimitedRear integration frame weld assembly
2 yearsUnlimitedFrame assembly
2½ yearsUnlimitedSteering reservoir and steering wheel
2 yearsUnlimitedSteering column
1½ yearsUnlimitedSteering pump; electric power steering unit
2½ yearsAir valves and air compressor
2 years200,000 kmBrake lines
1 yearBrake pedal, electric control valves, air reservoir
2 yearsUnlimitedAir suspension castings and forgings (front and rear)
1 yearUnlimitedAir bags, dampers, rubber parts
📡 Electronics
Electronics2½ yearsTyre pressure monitoring, electronic mirrors
2 years200,000 kmLighting, IVI / IPC / CAR screens
2 yearsLow-voltage harness, dashcam, DVR cameras
🤖 ADAS / Driver Assistance
ADAS / Driver Assistance5 years600,000 kmVehicle control unit (VCU)
3 years200,000 kmForward-facing smart camera; millimetre-wave radar (side and front)
2 yearsUltrasonic radar
🌡️ Thermal Management
Thermal Management3 years200,000 kmElectric water pumps x2 (battery and drive cooling)
2 years200,000 kmNylon coolant lines
1 yearA/C compressor
🚘 Cab
Cab3 yearsBody-in-white; sliding door and rail; seatbelts; hinges; door lock system
2½ yearsSliding door drive assembly
2 years200,000 kmAll glass; seats
Other
Other6 months30,000 kmAll unspecified components
Warranty Exclusions 23 excluded circumstances
The following circumstances fall outside the warranty scope:
  • 1The vehicle nameplate does not match factory specifications, or has been altered.
  • 2Non-OEM fluids, filters, or parts were used.
  • 3Fluids below the required specification were used during normal operation.
  • 4During the warranty period, a fault was self-repaired without attending a service station.
  • 5Unauthorised modification, added equipment, or changed components causing a fault.
  • 6Non-OEM replacement parts were used during repair, causing a subsequent fault.
  • 7A fault was not addressed before continued driving, causing secondary damage to further components.
  • 8Traffic accident damage without a police report or insurance claim.
  • 9Overloading or operating beyond rated capacity.
  • 10Damage from collision, fire, scratching, theft, or criminal activity.
  • 11Natural disasters (earthquake, flood, lightning, hail, sandstorm, etc.) or damage from seawater, chemical corrosion, or animal waste.
  • 12Normal wear such as noise, vibration, abrasion, and ageing.
  • 13Refusal to allow the service station to inspect or assess the vehicle.
  • 14Vehicle is outside the warranty period.
  • 15Tampering with or replacing the odometer so mileage cannot be determined.
  • 16Loss of tools, accessories, or technical documents supplied with the vehicle.
  • 17Failure to carry out scheduled inspection, adjustment, tightening, cleaning, or lubrication as required.
  • 18Neglect of wiring harness inspection causing chafing, short circuits, or electrical fire.
  • 19Illegal modification or improper use of the vehicle structure.
  • 20Abnormal damage caused by the working environment, site conditions, loading/unloading operations, or overloading.
  • 21Premature compressor wear caused by failing to replace filters on time or using low-quality filters.
  • 22Air dryer not replaced on schedule, leading to desiccant failure and brake system faults.
  • 23Unable to provide the Windrose Quality Warranty Manual or a valid proof of purchase.
02 · Maintenance Schedule
🔧 Maintenance Schedule Service intervals & costs
First Service
3,700 miles
or within 3 months from purchase date, whichever comes first
Regular Service
37,000 miles
at every subsequent interval
First Service Cost
Free of charge
All labour and materials fully covered
Regular Service Cost
User-paid
Labour, gear oil, coolant, filters, etc.
Failure to carry out maintenance as required will be treated as the user voluntarily waiving their warranty rights. Scheduled maintenance is a mandatory condition for warranty coverage.
💧 Approved Fluids Fluids, grades & specs
Mixing fluids of different grades, or the same grade from different manufacturers, is strictly prohibited. Any faults caused by mixed fluids are the responsibility of the user.
#FluidSpecificationSystem
1Power steering unitHydraulic oilATF3
2A/C compressorRefrigerantR134a
3Battery cooling compressor (electric)RefrigerantR134a
4Motor and E-control (cooling circuit)CoolantEthylene glycol antifreeze −45 °C, fluorescent yellow, conductivity ≤ 100 μS/cm; meets GB 29743.2-2025
5Battery (cooling circuit)CoolantSame specification as motor/E-control cooling circuit
6E-drive axleGear oilGL-5 (75W/90) long-life type
7Washer bottleWasher fluidAutomotive windscreen washer fluid (GB/T 23436-2009)
Maintenance Checklist Inspection checklist
SystemTaskFirst serviceRegular serviceCost
Drive Battery
Inspect battery enclosure cleanliness and connectors for blockages; check harness integrity and insulation; check mounting bolts for looseness; verify charging socket is dry, free of debris, and terminals are not burnt; perform charging socket test
Confirm each battery pack SOC and any fault codes; check individual cell highest/lowest/average voltage and temperature, maximum voltage differential and temperature differential; check SOH
E-Drive Axle
Replace drive axle gear oilReplaceUser-paid
Inspect high/low-voltage harness, coolant circuit (leaks, kinks, loose clamps); motor and controller insulation and earth wire; all component fastening bolts; wheel-end and reducer for oil/fluid leaks
Motor Controller System
Check controller low-voltage harness terminals for looseness and proper sealing; disconnect HV and check insulation resistance; check cooling is operating correctly; read and record operating parameters
Power Distribution Unit
Check high-voltage harness and aviation connectors for proper connection and securing; low-voltage harness connections; insulation resistance; coolant circuit for leaks; earth wire connection
Electro-Hydraulic Steering
Check steering linkage ball-joint play and split pins; steering pump operation and wiring; steering wheel/column lock bolts; hose clamps and oil seep condition; lubricate steering linkage ball joints; check steering free play
Check steering fluid level / replace steering oil and clean filterReplaceUser-paid
Electric Air Compressor
Clean air filter element (blow out at first service; blow out every 6,200 miles thereafter)Blow outReplaceUser-paid
Inspect HV harness for damage or loose connections; tighten bracket screws; check insulation resistance
Check air dryer, condenser, four-circuit protection valve, and serpentine pipe for air leaksReplaceUser-paid
Battery Cooling System
Check expansion tank fluid level; read battery thermal management data to confirm refrigeration function; inspect circuit connections and connectors; check coolant pump operation and coolant filter
Check coolant meets specification and that there are no leaks or lossesReplaceUser-paid
Brake System
Check parking brake effectiveness; brake pedal free travel; brake lines and all module air leaks; adjust brake clearance; drain air reservoirs
Inspect brake friction pad wearReplaceUser-paid
Chassis System
Check air bag installation and wear; suspension height and air bag leaks; shock absorber oil leaks; tighten shock absorber brackets, bump stop brackets, X-type control arms, longitudinal thrust rods, thrust rod brackets, U-bolt nuts, height valve mounting bolts; check brake air lines/reservoirs/trailer air hose connections for leaks
Cab
Check front panel opening; wipers, washer, mirrors, window regulators, roof/windscreen sun shades; steering wheel/infotainment/seats; door open/close operation; all side trim panels, step boards, and mudguard wings for looseness
Electrical System
Check battery power and earth cable tightening; auxiliary battery capacity; all lighting/indicators/instruments/infotainment; read vehicle fault codes; check harness for chafing/interference; fuses/relays; electronic control system self-check; module mounting security
Air Conditioning System
Check A/C system operation; inspect and clean or replace cabin air filterCheckReplaceUser-paid
Fifth Wheel Coupling
Check fifth wheel for damage, bending, or cracks; confirm correct operation; tighten mounting bolts; check saddle wear ring, lock jaw, saddle surface, and trailer kingpin wear; apply greaseReplaceUser-paid
📦 Consumables Reference Parts & replacement intervals
#SystemComponentIntervalSpecificationQuantityNotes
1E-drive axleGear oilEvery 186,000 miles or 1 yearGL-5 (75W/90)16.5 L middle axle + 11.5 L rear axle (3-motor) or 16.5 L + 16.5 L (4-motor)Fill until oil flows from fill hole
2Air conditioningCabin air filterEvery 37,000 miles or 6 monthsActivated carbon OEM filter3 units
3Motor / E-controlCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C30 L (3-motor) or 35 L (4-motor)Fill to between MAX and MIN marks on expansion tank
4BatteryCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C37 L (NMC lithium) or 27 L (LFP)
5Steering unitFilter and hydraulic oilEvery 37,000 miles or 6–1 yearOEM filter; ATF31 unit; 4 L
6Air compressorAir filter elementEvery 37,000 miles or 6 monthsOEM filter element1 unitBlow out every 6,200 miles
7Air dryerDesiccant canisterEvery 37,000 miles or 6 monthsOEM desiccant canister1 unit
Maks. Garantiafstand
1,000,000 km
Batterigaranti
8 years
Drivlinjegaranti
5 years
01 · Warranty Terms
The Windrose Quality Warranty Manual and purchase invoice together constitute the official warranty certificate.
🛡️ Warranty Principles Coverage rules & conditions
  1. Where the owner has operated and maintained the vehicle correctly and a fault occurs within the warranty period or mileage due to design or manufacturing defects, Windrose will inspect and confirm responsibility before providing warranty service free of charge.
  2. Warranty service follows the principle of "repair first, replace the minimum number of components."
  3. Warranty service covers only direct costs arising from quality defects — labour, parts, consumables, and call-out fees. Indirect or consequential losses are not covered.
  4. During the warranty period, vehicles must not be self-repaired or disassembled. The fault condition must be preserved; otherwise the service station will refuse warranty service.
  5. Replacement parts provided under warranty coverage carry only the remaining warranty period of the original component.
  6. If the odometer fails and no mileage evidence is available, mileage is calculated at 28 days/month, 8 hours/day, at an average speed of 80 km/h.
📋 Warranty Scope What's covered, for how long

From the date of purchase. Maximum component coverage: 8 years or 621,000 miles, whichever comes first.

SystemTimeDistanceComponents
⚡ Battery
Battery8 years1,000,000 kmBattery pack assembly
🔌 Power Electronics
Power Electronics5 years600,000 kmAll-in-one power distribution unit (excluding fuses)
🔧 E-Drive Axle
E-Drive Axle5 years600,000 kmMotor assembly, E-control assembly, axle housing assembly
2 yearsUnlimitedShift controller assembly, main reducer housing, differential housing, brake backing plate, high-voltage harness
1 yearUnlimitedShift actuator, all shaft assemblies, bearings, bushings, planetary gears, cross-shaft, engaging sleeves, all gear types, wheel hubs, axle shafts, oil seals, brake discs, slack adjusters, ABS, harness, water pipes, etc.
3 monthsUnlimitedWheel bolts, wheel nuts, wear indicator wire, friction pads (excluding burn damage or wear-through)
🚛 Chassis
Chassis3 yearsUnlimitedFull-vehicle castings
2½ yearsUnlimitedRear integration frame weld assembly
2 yearsUnlimitedFrame assembly
2½ yearsUnlimitedSteering reservoir and steering wheel
2 yearsUnlimitedSteering column
1½ yearsUnlimitedSteering pump; electric power steering unit
2½ yearsAir valves and air compressor
2 years200,000 kmBrake lines
1 yearBrake pedal, electric control valves, air reservoir
2 yearsUnlimitedAir suspension castings and forgings (front and rear)
1 yearUnlimitedAir bags, dampers, rubber parts
📡 Electronics
Electronics2½ yearsTyre pressure monitoring, electronic mirrors
2 years200,000 kmLighting, IVI / IPC / CAR screens
2 yearsLow-voltage harness, dashcam, DVR cameras
🤖 ADAS / Driver Assistance
ADAS / Driver Assistance5 years600,000 kmVehicle control unit (VCU)
3 years200,000 kmForward-facing smart camera; millimetre-wave radar (side and front)
2 yearsUltrasonic radar
🌡️ Thermal Management
Thermal Management3 years200,000 kmElectric water pumps x2 (battery and drive cooling)
2 years200,000 kmNylon coolant lines
1 yearA/C compressor
🚘 Cab
Cab3 yearsBody-in-white; sliding door and rail; seatbelts; hinges; door lock system
2½ yearsSliding door drive assembly
2 years200,000 kmAll glass; seats
Other
Other6 months30,000 kmAll unspecified components
Warranty Exclusions 23 excluded circumstances
The following circumstances fall outside the warranty scope:
  • 1The vehicle nameplate does not match factory specifications, or has been altered.
  • 2Non-OEM fluids, filters, or parts were used.
  • 3Fluids below the required specification were used during normal operation.
  • 4During the warranty period, a fault was self-repaired without attending a service station.
  • 5Unauthorised modification, added equipment, or changed components causing a fault.
  • 6Non-OEM replacement parts were used during repair, causing a subsequent fault.
  • 7A fault was not addressed before continued driving, causing secondary damage to further components.
  • 8Traffic accident damage without a police report or insurance claim.
  • 9Overloading or operating beyond rated capacity.
  • 10Damage from collision, fire, scratching, theft, or criminal activity.
  • 11Natural disasters (earthquake, flood, lightning, hail, sandstorm, etc.) or damage from seawater, chemical corrosion, or animal waste.
  • 12Normal wear such as noise, vibration, abrasion, and ageing.
  • 13Refusal to allow the service station to inspect or assess the vehicle.
  • 14Vehicle is outside the warranty period.
  • 15Tampering with or replacing the odometer so mileage cannot be determined.
  • 16Loss of tools, accessories, or technical documents supplied with the vehicle.
  • 17Failure to carry out scheduled inspection, adjustment, tightening, cleaning, or lubrication as required.
  • 18Neglect of wiring harness inspection causing chafing, short circuits, or electrical fire.
  • 19Illegal modification or improper use of the vehicle structure.
  • 20Abnormal damage caused by the working environment, site conditions, loading/unloading operations, or overloading.
  • 21Premature compressor wear caused by failing to replace filters on time or using low-quality filters.
  • 22Air dryer not replaced on schedule, leading to desiccant failure and brake system faults.
  • 23Unable to provide the Windrose Quality Warranty Manual or a valid proof of purchase.
02 · Maintenance Schedule
🔧 Maintenance Schedule Service intervals & costs
First Service
3,700 miles
or within 3 months from purchase date, whichever comes first
Regular Service
37,000 miles
at every subsequent interval
First Service Cost
Free of charge
All labour and materials fully covered
Regular Service Cost
User-paid
Labour, gear oil, coolant, filters, etc.
Failure to carry out maintenance as required will be treated as the user voluntarily waiving their warranty rights. Scheduled maintenance is a mandatory condition for warranty coverage.
💧 Approved Fluids Fluids, grades & specs
Mixing fluids of different grades, or the same grade from different manufacturers, is strictly prohibited. Any faults caused by mixed fluids are the responsibility of the user.
#FluidSpecificationSystem
1Power steering unitHydraulic oilATF3
2A/C compressorRefrigerantR134a
3Battery cooling compressor (electric)RefrigerantR134a
4Motor and E-control (cooling circuit)CoolantEthylene glycol antifreeze −45 °C, fluorescent yellow, conductivity ≤ 100 μS/cm; meets GB 29743.2-2025
5Battery (cooling circuit)CoolantSame specification as motor/E-control cooling circuit
6E-drive axleGear oilGL-5 (75W/90) long-life type
7Washer bottleWasher fluidAutomotive windscreen washer fluid (GB/T 23436-2009)
Maintenance Checklist Inspection checklist
SystemTaskFirst serviceRegular serviceCost
Drive Battery
Inspect battery enclosure cleanliness and connectors for blockages; check harness integrity and insulation; check mounting bolts for looseness; verify charging socket is dry, free of debris, and terminals are not burnt; perform charging socket test
Confirm each battery pack SOC and any fault codes; check individual cell highest/lowest/average voltage and temperature, maximum voltage differential and temperature differential; check SOH
E-Drive Axle
Replace drive axle gear oilReplaceUser-paid
Inspect high/low-voltage harness, coolant circuit (leaks, kinks, loose clamps); motor and controller insulation and earth wire; all component fastening bolts; wheel-end and reducer for oil/fluid leaks
Motor Controller System
Check controller low-voltage harness terminals for looseness and proper sealing; disconnect HV and check insulation resistance; check cooling is operating correctly; read and record operating parameters
Power Distribution Unit
Check high-voltage harness and aviation connectors for proper connection and securing; low-voltage harness connections; insulation resistance; coolant circuit for leaks; earth wire connection
Electro-Hydraulic Steering
Check steering linkage ball-joint play and split pins; steering pump operation and wiring; steering wheel/column lock bolts; hose clamps and oil seep condition; lubricate steering linkage ball joints; check steering free play
Check steering fluid level / replace steering oil and clean filterReplaceUser-paid
Electric Air Compressor
Clean air filter element (blow out at first service; blow out every 6,200 miles thereafter)Blow outReplaceUser-paid
Inspect HV harness for damage or loose connections; tighten bracket screws; check insulation resistance
Check air dryer, condenser, four-circuit protection valve, and serpentine pipe for air leaksReplaceUser-paid
Battery Cooling System
Check expansion tank fluid level; read battery thermal management data to confirm refrigeration function; inspect circuit connections and connectors; check coolant pump operation and coolant filter
Check coolant meets specification and that there are no leaks or lossesReplaceUser-paid
Brake System
Check parking brake effectiveness; brake pedal free travel; brake lines and all module air leaks; adjust brake clearance; drain air reservoirs
Inspect brake friction pad wearReplaceUser-paid
Chassis System
Check air bag installation and wear; suspension height and air bag leaks; shock absorber oil leaks; tighten shock absorber brackets, bump stop brackets, X-type control arms, longitudinal thrust rods, thrust rod brackets, U-bolt nuts, height valve mounting bolts; check brake air lines/reservoirs/trailer air hose connections for leaks
Cab
Check front panel opening; wipers, washer, mirrors, window regulators, roof/windscreen sun shades; steering wheel/infotainment/seats; door open/close operation; all side trim panels, step boards, and mudguard wings for looseness
Electrical System
Check battery power and earth cable tightening; auxiliary battery capacity; all lighting/indicators/instruments/infotainment; read vehicle fault codes; check harness for chafing/interference; fuses/relays; electronic control system self-check; module mounting security
Air Conditioning System
Check A/C system operation; inspect and clean or replace cabin air filterCheckReplaceUser-paid
Fifth Wheel Coupling
Check fifth wheel for damage, bending, or cracks; confirm correct operation; tighten mounting bolts; check saddle wear ring, lock jaw, saddle surface, and trailer kingpin wear; apply greaseReplaceUser-paid
📦 Consumables Reference Parts & replacement intervals
#SystemComponentIntervalSpecificationQuantityNotes
1E-drive axleGear oilEvery 186,000 miles or 1 yearGL-5 (75W/90)16.5 L middle axle + 11.5 L rear axle (3-motor) or 16.5 L + 16.5 L (4-motor)Fill until oil flows from fill hole
2Air conditioningCabin air filterEvery 37,000 miles or 6 monthsActivated carbon OEM filter3 units
3Motor / E-controlCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C30 L (3-motor) or 35 L (4-motor)Fill to between MAX and MIN marks on expansion tank
4BatteryCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C37 L (NMC lithium) or 27 L (LFP)
5Steering unitFilter and hydraulic oilEvery 37,000 miles or 6–1 yearOEM filter; ATF31 unit; 4 L
6Air compressorAir filter elementEvery 37,000 miles or 6 monthsOEM filter element1 unitBlow out every 6,200 miles
7Air dryerDesiccant canisterEvery 37,000 miles or 6 monthsOEM desiccant canister1 unit
Maks. Garantistrekning
1,000,000 km
Batterigaranti
8 years
Drivlinjegaranti
5 years
01 · Warranty Terms
The Windrose Quality Warranty Manual and purchase invoice together constitute the official warranty certificate.
🛡️ Warranty Principles Coverage rules & conditions
  1. Where the owner has operated and maintained the vehicle correctly and a fault occurs within the warranty period or mileage due to design or manufacturing defects, Windrose will inspect and confirm responsibility before providing warranty service free of charge.
  2. Warranty service follows the principle of "repair first, replace the minimum number of components."
  3. Warranty service covers only direct costs arising from quality defects — labour, parts, consumables, and call-out fees. Indirect or consequential losses are not covered.
  4. During the warranty period, vehicles must not be self-repaired or disassembled. The fault condition must be preserved; otherwise the service station will refuse warranty service.
  5. Replacement parts provided under warranty coverage carry only the remaining warranty period of the original component.
  6. If the odometer fails and no mileage evidence is available, mileage is calculated at 28 days/month, 8 hours/day, at an average speed of 80 km/h.
📋 Warranty Scope What's covered, for how long

From the date of purchase. Maximum component coverage: 8 years or 621,000 miles, whichever comes first.

SystemTimeDistanceComponents
⚡ Battery
Battery8 years1,000,000 kmBattery pack assembly
🔌 Power Electronics
Power Electronics5 years600,000 kmAll-in-one power distribution unit (excluding fuses)
🔧 E-Drive Axle
E-Drive Axle5 years600,000 kmMotor assembly, E-control assembly, axle housing assembly
2 yearsUnlimitedShift controller assembly, main reducer housing, differential housing, brake backing plate, high-voltage harness
1 yearUnlimitedShift actuator, all shaft assemblies, bearings, bushings, planetary gears, cross-shaft, engaging sleeves, all gear types, wheel hubs, axle shafts, oil seals, brake discs, slack adjusters, ABS, harness, water pipes, etc.
3 monthsUnlimitedWheel bolts, wheel nuts, wear indicator wire, friction pads (excluding burn damage or wear-through)
🚛 Chassis
Chassis3 yearsUnlimitedFull-vehicle castings
2½ yearsUnlimitedRear integration frame weld assembly
2 yearsUnlimitedFrame assembly
2½ yearsUnlimitedSteering reservoir and steering wheel
2 yearsUnlimitedSteering column
1½ yearsUnlimitedSteering pump; electric power steering unit
2½ yearsAir valves and air compressor
2 years200,000 kmBrake lines
1 yearBrake pedal, electric control valves, air reservoir
2 yearsUnlimitedAir suspension castings and forgings (front and rear)
1 yearUnlimitedAir bags, dampers, rubber parts
📡 Electronics
Electronics2½ yearsTyre pressure monitoring, electronic mirrors
2 years200,000 kmLighting, IVI / IPC / CAR screens
2 yearsLow-voltage harness, dashcam, DVR cameras
🤖 ADAS / Driver Assistance
ADAS / Driver Assistance5 years600,000 kmVehicle control unit (VCU)
3 years200,000 kmForward-facing smart camera; millimetre-wave radar (side and front)
2 yearsUltrasonic radar
🌡️ Thermal Management
Thermal Management3 years200,000 kmElectric water pumps x2 (battery and drive cooling)
2 years200,000 kmNylon coolant lines
1 yearA/C compressor
🚘 Cab
Cab3 yearsBody-in-white; sliding door and rail; seatbelts; hinges; door lock system
2½ yearsSliding door drive assembly
2 years200,000 kmAll glass; seats
Other
Other6 months30,000 kmAll unspecified components
Warranty Exclusions 23 excluded circumstances
The following circumstances fall outside the warranty scope:
  • 1The vehicle nameplate does not match factory specifications, or has been altered.
  • 2Non-OEM fluids, filters, or parts were used.
  • 3Fluids below the required specification were used during normal operation.
  • 4During the warranty period, a fault was self-repaired without attending a service station.
  • 5Unauthorised modification, added equipment, or changed components causing a fault.
  • 6Non-OEM replacement parts were used during repair, causing a subsequent fault.
  • 7A fault was not addressed before continued driving, causing secondary damage to further components.
  • 8Traffic accident damage without a police report or insurance claim.
  • 9Overloading or operating beyond rated capacity.
  • 10Damage from collision, fire, scratching, theft, or criminal activity.
  • 11Natural disasters (earthquake, flood, lightning, hail, sandstorm, etc.) or damage from seawater, chemical corrosion, or animal waste.
  • 12Normal wear such as noise, vibration, abrasion, and ageing.
  • 13Refusal to allow the service station to inspect or assess the vehicle.
  • 14Vehicle is outside the warranty period.
  • 15Tampering with or replacing the odometer so mileage cannot be determined.
  • 16Loss of tools, accessories, or technical documents supplied with the vehicle.
  • 17Failure to carry out scheduled inspection, adjustment, tightening, cleaning, or lubrication as required.
  • 18Neglect of wiring harness inspection causing chafing, short circuits, or electrical fire.
  • 19Illegal modification or improper use of the vehicle structure.
  • 20Abnormal damage caused by the working environment, site conditions, loading/unloading operations, or overloading.
  • 21Premature compressor wear caused by failing to replace filters on time or using low-quality filters.
  • 22Air dryer not replaced on schedule, leading to desiccant failure and brake system faults.
  • 23Unable to provide the Windrose Quality Warranty Manual or a valid proof of purchase.
02 · Maintenance Schedule
🔧 Maintenance Schedule Service intervals & costs
First Service
3,700 miles
or within 3 months from purchase date, whichever comes first
Regular Service
37,000 miles
at every subsequent interval
First Service Cost
Free of charge
All labour and materials fully covered
Regular Service Cost
User-paid
Labour, gear oil, coolant, filters, etc.
Failure to carry out maintenance as required will be treated as the user voluntarily waiving their warranty rights. Scheduled maintenance is a mandatory condition for warranty coverage.
💧 Approved Fluids Fluids, grades & specs
Mixing fluids of different grades, or the same grade from different manufacturers, is strictly prohibited. Any faults caused by mixed fluids are the responsibility of the user.
#FluidSpecificationSystem
1Power steering unitHydraulic oilATF3
2A/C compressorRefrigerantR134a
3Battery cooling compressor (electric)RefrigerantR134a
4Motor and E-control (cooling circuit)CoolantEthylene glycol antifreeze −45 °C, fluorescent yellow, conductivity ≤ 100 μS/cm; meets GB 29743.2-2025
5Battery (cooling circuit)CoolantSame specification as motor/E-control cooling circuit
6E-drive axleGear oilGL-5 (75W/90) long-life type
7Washer bottleWasher fluidAutomotive windscreen washer fluid (GB/T 23436-2009)
Maintenance Checklist Inspection checklist
SystemTaskFirst serviceRegular serviceCost
Drive Battery
Inspect battery enclosure cleanliness and connectors for blockages; check harness integrity and insulation; check mounting bolts for looseness; verify charging socket is dry, free of debris, and terminals are not burnt; perform charging socket test
Confirm each battery pack SOC and any fault codes; check individual cell highest/lowest/average voltage and temperature, maximum voltage differential and temperature differential; check SOH
E-Drive Axle
Replace drive axle gear oilReplaceUser-paid
Inspect high/low-voltage harness, coolant circuit (leaks, kinks, loose clamps); motor and controller insulation and earth wire; all component fastening bolts; wheel-end and reducer for oil/fluid leaks
Motor Controller System
Check controller low-voltage harness terminals for looseness and proper sealing; disconnect HV and check insulation resistance; check cooling is operating correctly; read and record operating parameters
Power Distribution Unit
Check high-voltage harness and aviation connectors for proper connection and securing; low-voltage harness connections; insulation resistance; coolant circuit for leaks; earth wire connection
Electro-Hydraulic Steering
Check steering linkage ball-joint play and split pins; steering pump operation and wiring; steering wheel/column lock bolts; hose clamps and oil seep condition; lubricate steering linkage ball joints; check steering free play
Check steering fluid level / replace steering oil and clean filterReplaceUser-paid
Electric Air Compressor
Clean air filter element (blow out at first service; blow out every 6,200 miles thereafter)Blow outReplaceUser-paid
Inspect HV harness for damage or loose connections; tighten bracket screws; check insulation resistance
Check air dryer, condenser, four-circuit protection valve, and serpentine pipe for air leaksReplaceUser-paid
Battery Cooling System
Check expansion tank fluid level; read battery thermal management data to confirm refrigeration function; inspect circuit connections and connectors; check coolant pump operation and coolant filter
Check coolant meets specification and that there are no leaks or lossesReplaceUser-paid
Brake System
Check parking brake effectiveness; brake pedal free travel; brake lines and all module air leaks; adjust brake clearance; drain air reservoirs
Inspect brake friction pad wearReplaceUser-paid
Chassis System
Check air bag installation and wear; suspension height and air bag leaks; shock absorber oil leaks; tighten shock absorber brackets, bump stop brackets, X-type control arms, longitudinal thrust rods, thrust rod brackets, U-bolt nuts, height valve mounting bolts; check brake air lines/reservoirs/trailer air hose connections for leaks
Cab
Check front panel opening; wipers, washer, mirrors, window regulators, roof/windscreen sun shades; steering wheel/infotainment/seats; door open/close operation; all side trim panels, step boards, and mudguard wings for looseness
Electrical System
Check battery power and earth cable tightening; auxiliary battery capacity; all lighting/indicators/instruments/infotainment; read vehicle fault codes; check harness for chafing/interference; fuses/relays; electronic control system self-check; module mounting security
Air Conditioning System
Check A/C system operation; inspect and clean or replace cabin air filterCheckReplaceUser-paid
Fifth Wheel Coupling
Check fifth wheel for damage, bending, or cracks; confirm correct operation; tighten mounting bolts; check saddle wear ring, lock jaw, saddle surface, and trailer kingpin wear; apply greaseReplaceUser-paid
📦 Consumables Reference Parts & replacement intervals
#SystemComponentIntervalSpecificationQuantityNotes
1E-drive axleGear oilEvery 186,000 miles or 1 yearGL-5 (75W/90)16.5 L middle axle + 11.5 L rear axle (3-motor) or 16.5 L + 16.5 L (4-motor)Fill until oil flows from fill hole
2Air conditioningCabin air filterEvery 37,000 miles or 6 monthsActivated carbon OEM filter3 units
3Motor / E-controlCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C30 L (3-motor) or 35 L (4-motor)Fill to between MAX and MIN marks on expansion tank
4BatteryCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C37 L (NMC lithium) or 27 L (LFP)
5Steering unitFilter and hydraulic oilEvery 37,000 miles or 6–1 yearOEM filter; ATF31 unit; 4 L
6Air compressorAir filter elementEvery 37,000 miles or 6 monthsOEM filter element1 unitBlow out every 6,200 miles
7Air dryerDesiccant canisterEvery 37,000 miles or 6 monthsOEM desiccant canister1 unit
Enimmäistakuumatka
1,000,000 km
Akkutakuu
8 years
Voimansiirtotakuu
5 years
01 · Warranty Terms
The Windrose Quality Warranty Manual and purchase invoice together constitute the official warranty certificate.
🛡️ Warranty Principles Coverage rules & conditions
  1. Where the owner has operated and maintained the vehicle correctly and a fault occurs within the warranty period or mileage due to design or manufacturing defects, Windrose will inspect and confirm responsibility before providing warranty service free of charge.
  2. Warranty service follows the principle of "repair first, replace the minimum number of components."
  3. Warranty service covers only direct costs arising from quality defects — labour, parts, consumables, and call-out fees. Indirect or consequential losses are not covered.
  4. During the warranty period, vehicles must not be self-repaired or disassembled. The fault condition must be preserved; otherwise the service station will refuse warranty service.
  5. Replacement parts provided under warranty coverage carry only the remaining warranty period of the original component.
  6. If the odometer fails and no mileage evidence is available, mileage is calculated at 28 days/month, 8 hours/day, at an average speed of 80 km/h.
📋 Warranty Scope What's covered, for how long

From the date of purchase. Maximum component coverage: 8 years or 621,000 miles, whichever comes first.

SystemTimeDistanceComponents
⚡ Battery
Battery8 years1,000,000 kmBattery pack assembly
🔌 Power Electronics
Power Electronics5 years600,000 kmAll-in-one power distribution unit (excluding fuses)
🔧 E-Drive Axle
E-Drive Axle5 years600,000 kmMotor assembly, E-control assembly, axle housing assembly
2 yearsUnlimitedShift controller assembly, main reducer housing, differential housing, brake backing plate, high-voltage harness
1 yearUnlimitedShift actuator, all shaft assemblies, bearings, bushings, planetary gears, cross-shaft, engaging sleeves, all gear types, wheel hubs, axle shafts, oil seals, brake discs, slack adjusters, ABS, harness, water pipes, etc.
3 monthsUnlimitedWheel bolts, wheel nuts, wear indicator wire, friction pads (excluding burn damage or wear-through)
🚛 Chassis
Chassis3 yearsUnlimitedFull-vehicle castings
2½ yearsUnlimitedRear integration frame weld assembly
2 yearsUnlimitedFrame assembly
2½ yearsUnlimitedSteering reservoir and steering wheel
2 yearsUnlimitedSteering column
1½ yearsUnlimitedSteering pump; electric power steering unit
2½ yearsAir valves and air compressor
2 years200,000 kmBrake lines
1 yearBrake pedal, electric control valves, air reservoir
2 yearsUnlimitedAir suspension castings and forgings (front and rear)
1 yearUnlimitedAir bags, dampers, rubber parts
📡 Electronics
Electronics2½ yearsTyre pressure monitoring, electronic mirrors
2 years200,000 kmLighting, IVI / IPC / CAR screens
2 yearsLow-voltage harness, dashcam, DVR cameras
🤖 ADAS / Driver Assistance
ADAS / Driver Assistance5 years600,000 kmVehicle control unit (VCU)
3 years200,000 kmForward-facing smart camera; millimetre-wave radar (side and front)
2 yearsUltrasonic radar
🌡️ Thermal Management
Thermal Management3 years200,000 kmElectric water pumps x2 (battery and drive cooling)
2 years200,000 kmNylon coolant lines
1 yearA/C compressor
🚘 Cab
Cab3 yearsBody-in-white; sliding door and rail; seatbelts; hinges; door lock system
2½ yearsSliding door drive assembly
2 years200,000 kmAll glass; seats
Other
Other6 months30,000 kmAll unspecified components
Warranty Exclusions 23 excluded circumstances
The following circumstances fall outside the warranty scope:
  • 1The vehicle nameplate does not match factory specifications, or has been altered.
  • 2Non-OEM fluids, filters, or parts were used.
  • 3Fluids below the required specification were used during normal operation.
  • 4During the warranty period, a fault was self-repaired without attending a service station.
  • 5Unauthorised modification, added equipment, or changed components causing a fault.
  • 6Non-OEM replacement parts were used during repair, causing a subsequent fault.
  • 7A fault was not addressed before continued driving, causing secondary damage to further components.
  • 8Traffic accident damage without a police report or insurance claim.
  • 9Overloading or operating beyond rated capacity.
  • 10Damage from collision, fire, scratching, theft, or criminal activity.
  • 11Natural disasters (earthquake, flood, lightning, hail, sandstorm, etc.) or damage from seawater, chemical corrosion, or animal waste.
  • 12Normal wear such as noise, vibration, abrasion, and ageing.
  • 13Refusal to allow the service station to inspect or assess the vehicle.
  • 14Vehicle is outside the warranty period.
  • 15Tampering with or replacing the odometer so mileage cannot be determined.
  • 16Loss of tools, accessories, or technical documents supplied with the vehicle.
  • 17Failure to carry out scheduled inspection, adjustment, tightening, cleaning, or lubrication as required.
  • 18Neglect of wiring harness inspection causing chafing, short circuits, or electrical fire.
  • 19Illegal modification or improper use of the vehicle structure.
  • 20Abnormal damage caused by the working environment, site conditions, loading/unloading operations, or overloading.
  • 21Premature compressor wear caused by failing to replace filters on time or using low-quality filters.
  • 22Air dryer not replaced on schedule, leading to desiccant failure and brake system faults.
  • 23Unable to provide the Windrose Quality Warranty Manual or a valid proof of purchase.
02 · Maintenance Schedule
🔧 Maintenance Schedule Service intervals & costs
First Service
3,700 miles
or within 3 months from purchase date, whichever comes first
Regular Service
37,000 miles
at every subsequent interval
First Service Cost
Free of charge
All labour and materials fully covered
Regular Service Cost
User-paid
Labour, gear oil, coolant, filters, etc.
Failure to carry out maintenance as required will be treated as the user voluntarily waiving their warranty rights. Scheduled maintenance is a mandatory condition for warranty coverage.
💧 Approved Fluids Fluids, grades & specs
Mixing fluids of different grades, or the same grade from different manufacturers, is strictly prohibited. Any faults caused by mixed fluids are the responsibility of the user.
#FluidSpecificationSystem
1Power steering unitHydraulic oilATF3
2A/C compressorRefrigerantR134a
3Battery cooling compressor (electric)RefrigerantR134a
4Motor and E-control (cooling circuit)CoolantEthylene glycol antifreeze −45 °C, fluorescent yellow, conductivity ≤ 100 μS/cm; meets GB 29743.2-2025
5Battery (cooling circuit)CoolantSame specification as motor/E-control cooling circuit
6E-drive axleGear oilGL-5 (75W/90) long-life type
7Washer bottleWasher fluidAutomotive windscreen washer fluid (GB/T 23436-2009)
Maintenance Checklist Inspection checklist
SystemTaskFirst serviceRegular serviceCost
Drive Battery
Inspect battery enclosure cleanliness and connectors for blockages; check harness integrity and insulation; check mounting bolts for looseness; verify charging socket is dry, free of debris, and terminals are not burnt; perform charging socket test
Confirm each battery pack SOC and any fault codes; check individual cell highest/lowest/average voltage and temperature, maximum voltage differential and temperature differential; check SOH
E-Drive Axle
Replace drive axle gear oilReplaceUser-paid
Inspect high/low-voltage harness, coolant circuit (leaks, kinks, loose clamps); motor and controller insulation and earth wire; all component fastening bolts; wheel-end and reducer for oil/fluid leaks
Motor Controller System
Check controller low-voltage harness terminals for looseness and proper sealing; disconnect HV and check insulation resistance; check cooling is operating correctly; read and record operating parameters
Power Distribution Unit
Check high-voltage harness and aviation connectors for proper connection and securing; low-voltage harness connections; insulation resistance; coolant circuit for leaks; earth wire connection
Electro-Hydraulic Steering
Check steering linkage ball-joint play and split pins; steering pump operation and wiring; steering wheel/column lock bolts; hose clamps and oil seep condition; lubricate steering linkage ball joints; check steering free play
Check steering fluid level / replace steering oil and clean filterReplaceUser-paid
Electric Air Compressor
Clean air filter element (blow out at first service; blow out every 6,200 miles thereafter)Blow outReplaceUser-paid
Inspect HV harness for damage or loose connections; tighten bracket screws; check insulation resistance
Check air dryer, condenser, four-circuit protection valve, and serpentine pipe for air leaksReplaceUser-paid
Battery Cooling System
Check expansion tank fluid level; read battery thermal management data to confirm refrigeration function; inspect circuit connections and connectors; check coolant pump operation and coolant filter
Check coolant meets specification and that there are no leaks or lossesReplaceUser-paid
Brake System
Check parking brake effectiveness; brake pedal free travel; brake lines and all module air leaks; adjust brake clearance; drain air reservoirs
Inspect brake friction pad wearReplaceUser-paid
Chassis System
Check air bag installation and wear; suspension height and air bag leaks; shock absorber oil leaks; tighten shock absorber brackets, bump stop brackets, X-type control arms, longitudinal thrust rods, thrust rod brackets, U-bolt nuts, height valve mounting bolts; check brake air lines/reservoirs/trailer air hose connections for leaks
Cab
Check front panel opening; wipers, washer, mirrors, window regulators, roof/windscreen sun shades; steering wheel/infotainment/seats; door open/close operation; all side trim panels, step boards, and mudguard wings for looseness
Electrical System
Check battery power and earth cable tightening; auxiliary battery capacity; all lighting/indicators/instruments/infotainment; read vehicle fault codes; check harness for chafing/interference; fuses/relays; electronic control system self-check; module mounting security
Air Conditioning System
Check A/C system operation; inspect and clean or replace cabin air filterCheckReplaceUser-paid
Fifth Wheel Coupling
Check fifth wheel for damage, bending, or cracks; confirm correct operation; tighten mounting bolts; check saddle wear ring, lock jaw, saddle surface, and trailer kingpin wear; apply greaseReplaceUser-paid
📦 Consumables Reference Parts & replacement intervals
#SystemComponentIntervalSpecificationQuantityNotes
1E-drive axleGear oilEvery 186,000 miles or 1 yearGL-5 (75W/90)16.5 L middle axle + 11.5 L rear axle (3-motor) or 16.5 L + 16.5 L (4-motor)Fill until oil flows from fill hole
2Air conditioningCabin air filterEvery 37,000 miles or 6 monthsActivated carbon OEM filter3 units
3Motor / E-controlCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C30 L (3-motor) or 35 L (4-motor)Fill to between MAX and MIN marks on expansion tank
4BatteryCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C37 L (NMC lithium) or 27 L (LFP)
5Steering unitFilter and hydraulic oilEvery 37,000 miles or 6–1 yearOEM filter; ATF31 unit; 4 L
6Air compressorAir filter elementEvery 37,000 miles or 6 monthsOEM filter element1 unitBlow out every 6,200 miles
7Air dryerDesiccant canisterEvery 37,000 miles or 6 monthsOEM desiccant canister1 unit
Introduction

Dear Windrose Owner

Thank you for selecting a Windrose vehicle! You should read this owner's manual carefully before driving for the first time to familiarize yourself with the structure and features of your Windrose vehicle, know the correct manners to use, maintain and repair the vehicle, and get the best driving experience.

Considering varieties of vehicle configurations, the actual configuration or name of the vehicle you purchased may not be exactly the same as those illustrated or described in this owner's manual. Windrose reserves the right to change the shape, configuration and technical performance of the vehicle at any time. No part of this Owner's Manual may be reproduced or duplicated without the written consent of Windrose.

📘
NoteThe cover and pictures of this manual are for reference only; details are subject to the actual vehicle. An asterisk (*) after a title indicates that the configuration is only applicable to some models.
Chapter 1

Before You Drive

Notes to Users

The vehicle introduced here is a new energy electric tractor. During daily driving and maintenance, follow relevant warnings and instructions specified in this manual to avoid vehicle damage or personal injury.

Windrose website: http://windrose.tech/
Service hotline: +1 (586) 604-5918
Service address: 415 S Murphy, Sunnyvale, CA 94086
Service website: https://windrose.tech/

Warning Description

⚠️
Warning
Hazard may cause personal injury or danger to life.
🔔
Notice
Dangerous actions that may cause vehicle damage.
📘
Note
Helpful tips or useful details.
🌿
Environmental
Content related to environmental protection.

Environmental Protection

🌿
Windrose is committed to contributing to global sustainable development and environmental protection by advocating use of vehicles that benefit efficiency and energy consumption reduction.

Operation Safety and Permit

The maximum allowable total mass of goods transported should be strictly observed. Do not overload, as overloading can lead to vehicle breakdown or damage, and may cause personal injury. Before driving, be sure to adjust the seat in place. Seat belts are the best protection device in all types of collisions.

⚠️
WarningIt is strictly forbidden to coast downhill in neutral gear.
⚠️
WarningThe maximum driving speed shall not exceed 30 km/h when: entering/exiting non-motorized lanes, railway crossings, sharp curves, narrow roads or bridges; making a U-turn, turning, or going down a steep slope; encountering fog, rain, snow, dust, or hail with visibility less than 164 feet; driving on icy/snowy or muddy roads; towing a malfunctioning motor vehicle.
🔔
NoticeWhen driving near a local radio astronomy observatory, keep a safe distance — radar-equipped vehicles may cause electromagnetic interference.

Original Parts

Windrose will not be liable for warranty in any of the following situations: unauthorized modification of vehicles, especially systems related to driving safety (high-voltage systems, electrical appliances, braking, steering, and TBOX); tampering with the vehicle's OBD system; use of non-designated regular parts and fluids that cause safety hazards or vehicle damage; failure to have the vehicle maintained at a Windrose authorized service station.

Data Security

In accordance with laws and regulations, vehicle data such as tracks, driving behaviors, audio/video, and personal information collected will be protected by Windrose in compliance with legal requirements and national or industrial technical standards.

Vehicle Modification

The modification of a vehicle should meet technical requirements. At a minimum, the following must be provided to Windrose: purpose and working condition; total weight and axle load; outline dimensions; height of the bodywork bottom plate; fixing mode of the bodywork; schematic diagram of the subframe.

Vehicle Scrapping

Vehicles that no longer meet road driving conditions should be scrapped in accordance with national environmental protection regulations. Before scrapping, contact a Windrose authorized service station.

⚠️
WarningVehicle scrapping must be performed by Windrose or relevant certification authorities. Incorrect scrapping may lead to fire.

High Voltage Battery Recycling

Windrose will test the capacity and condition of the high voltage battery and recycle it according to applicable laws. Recycling should be done by Windrose or a designated third-party recycling organization.

⚠️
Warning
  • Do not dispose of or discard used high voltage batteries — they risk fire or serious environmental pollution.
  • Do not hand over waste high voltage batteries to other units or individuals.

Eco Driving

  • Drive at a constant speed and avoid sudden acceleration and braking.
  • Regularly maintain the vehicle to keep it in good working condition.
  • Never coast in neutral gear — this results in poor lubrication of the E-axle and damage to system components.

Winter Driving

Preparation

  • Use high-quality coolant based on the lowest temperature; the freezing point should be lower than local minimum temperature.
  • Ensure the battery is fully charged at all times to prevent it from freezing under low temperatures.

Precautions

  • It is recommended to use snow chains or snow tires.
  • Avoid sudden acceleration, sudden braking, and sharp turns at high speeds.
  • On snow- and ice-covered roads, keep at a low speed to ensure better service braking.
  • Maintain a reasonable distance between vehicles — increase the distance on rainy/snowy or icy roads.

Use of Snow Chains

  • Use snow chains when driving on roads covered with thick layers of snow or ice.
  • The specification of snow chains should match the specification and model of tires.
  • Position snow chains on the left and right outer tires of the driving wheels.
  • After installing snow chains, start the vehicle and observe whether the chains are loose.
⚠️
WarningWhen using snow chains, it is forbidden to exceed the maximum effective driving speed to avoid accidents.
🔔
NoticeRemove snow chains when driving on long roads without snow and ice. Snow chains should not interfere with other vehicle parts while driving.

Driving in Tropical and High Temperature Areas

  • Check whether the coolant level is within the normal range and check for leakage.
  • Do not leave flammable and explosive materials on the instrument panel for a long time — high temperatures may cause explosions.
  • Monitor the instrument cluster indicators. If any warning lamps illuminate, stop immediately and contact a Windrose authorized service station.
  • Monitor tire pressure and temperature. If abnormal, stop and let tires cool naturally — do not use water spraying or deflation to cool tires.

Driving on Bumpy and Slippery Roads

  • On bumpy roads, keep at low speeds to avoid discomfort and accelerated wear of shock-isolating components.
  • On slippery roads, keep at low speeds and apply brakes carefully to avoid sideslip.
  • When vehicle sideslip happens on wet and slippery roads, apply the service brake to slow down.

Ramp Driving

Uphill

  • If the vehicle slips when starting on a ramp, immediately depress the brake pedal, turn on the electronic parking brake, then start the vehicle.
  • When driving uphill, keep at low speeds, maintain stability, and do not accelerate or brake suddenly.

Downhill

  • Before driving downhill, reduce vehicle speed so the vehicle enters the grade at low speed.
  • It is strictly forbidden to coast in neutral gear when going downhill — this endangers your life.
  • For long downhill drives, do not depress the brake pedal continuously — this may cause brake overheating and failure.

Reporting Safety Defects

Vehicles domiciled in the USA thought to have a defect that could cause a crash, injury, or death should immediately be reported to the National Highway Traffic Safety Administration (NHTSA) and Windrose.

  • NHTSA Vehicle Safety Hotline: 1-888-327-4236 (TTY: 1-800-424-9153)
  • NHTSA online: www.safertruck.gov
  • NHTSA mail: Administrator, NHTSA Headquarters, 1200 New Jersey Avenue SE, West Building, Washington, DC 20590
Chapter 2

Vehicle Identification

Overview of Vehicle Exterior

Manual page 17Manual page 18
#Component#Component
1Active Grille Shutter (AGS)9Charging port
2Front turn signal lamp / daytime running lamp10Side marker combination lamp
3Parking lamp11Electric sliding door
4Windshield wiper12Identification lamp / charging indicator
5Rearview mirror13Side marker combination lamp
6Panoramic sunroof14Low beam
7Front outline marker lamp15High beam
8Side toolbox

Overview of Vehicle Interior

Manual page 20
#Component#Component
1Brake pedal9Kinetic energy recovery paddle (right)
2Cup holders (left)10Car control screen
3Instrument panel left combination button11Instrument panel right combination button
4Steering wheel12Phone wireless charging area
5In-vehicle infotainment screen13Accelerator pedal
6Kinetic energy recovery paddle (left)14Cup holders (right)
7Instrument cluster15In-vehicle fragrance
8Instrument panel storage box / AR-HUD*

Vehicle Environmental Sign, Nameplate and VIN

Manual page 22
Manual page 23
Manual page 24
Manual page 25

Vehicle Nameplate

Located on the right sliding door frame (C-pillar). Contains: manufacturer's full name, date of manufacture, VIN, maximum allowable total mass, vehicle type, axle load, tire model, rim size, tire pressure, and statement.

VECI Label

Affixed to the right sliding door frame (C-pillar). Contains: title, manufacturer's full name, trademark, date of manufacture, emission control system, maximum allowable gross weight, vehicle family name, category, and statement.

Zero-Emission Power Label

Located on the right sliding door frame (C-pillar). Includes: title, manufacturer name, trademark, date of manufacture, powertrain family name, model code, and statement.

Vehicle Identification Number (VIN)

Engraved near the centerline of the front axle at the outer side of the frame right side member.

Location of Motor Nameplate and Code

🔔
NoticeThe motor rubbing code is attached with the motor manual when the vehicle leaves the factory. Please keep it properly. As motors from different manufacturers vary, their relevant information also differs — refer to the actual product.

Microwave Window on Vehicle

On the whole, the windshield on this vehicle conforms to all attributes and definitions required for a microwave window. Therefore, no specific location on this vehicle is defined as a microwave window.

Chapter 3

Access to Vehicle

Electric Sliding Door

Manual page 27
Manual page 28
Manual page 29
Manual page 30

On the right side of the vehicle, there is an electric sliding door which can be opened/closed through a variety of methods.

Exterior Operation

Electric: Once unlocked, press the flush door handle switch to automatically open/close the door.
Manual: Once unlocked, press the front end of the flush door handle to tilt it, then pull the handle outward to unlock and open manually.

Entering the Vehicle

  1. Facing the door, hold the left and right grab handles with both hands.
  2. Place one foot on the bottom step and pull yourself up.
  3. Place your other foot on the top step.
  4. Move your lower hand to a higher position on the grab handle.
  5. Enter the vehicle.
⚠️
Warning
  • Slipping or falling from the vehicle can result in personal injury or property damage.
  • Wet or dirty shoes greatly increase the chance of slipping or falling.
  • Always maintain three-point contact with the vehicle when entering or exiting (both feet and one hand, or both hands and one foot).
  • Do not jump from the vehicle.

Interior Operation

Via screen: "Control Center" → "Inside" → "Sliding Door Switch". Via B pillar switch: press the switch on the B pillar trim panel. Manual: when closed, pull the inside handle backward to unlock; when open, push the door forward to close.

Manual page 31Manual page 32
⚠️
WarningThe anti-pinch function can only be activated when the door is closed electrically, not manually.

Accessing Back-of-Cab Area

Manual page 34

You can only access the back-of-cab area from the right side of the vehicle. Manually activate the hidden steps before accessing.

Accessing

  1. Face the rear of the cab on the right side and grasp the grab handle.
  2. Place one foot on the bottom step and pull yourself up.
  3. Place your other foot on the top step.
  4. Move your lower hand to a higher position on the grab handle.
  5. Step onto the deck plate.
⚠️
WarningAlways maintain three-point contact when moving around. Always face in toward the deck plate when climbing up or down. Never jump onto or off the vehicle.

Seat Belt

Manual page 36

Both driver and passenger seats are equipped with seat belts. The driver seat belt is on the left side of the driver seat; the front passenger seat belt is on the right side of the front passenger seat.

Wearing Requirements

  • The seat belt should fit low across the pelvis (hip), not across the abdomen.
  • The seat belt should fit closely to your body without twist.
  • The shoulder portion should fit across the middle of the shoulder — never across the neck or armpit.
  • Check whether the seat belt is fully buckled before driving.

If dirty, clean using foam cleaner, toothpaste, toothbrush, or mild soapy water. Do not use bleach, dyes, or chemical solvents.

⚠️
WarningAll occupants must wear seat belts correctly at all times. Improper use of seat belt or failure to wear one may result in severe casualties! Each seat belt is only allowed to be used by one person.

Power Window

Manual page 37

Windows can be adjusted via the combination button on the left side of the instrument panel or the sleeper switch. The vehicle features auto window closing upon locking. Press and hold up/down buttons to control; press and release to raise or lower with one click. Via sleeper switch, quickly press and release to automatically fully close or open.

⚠️
WarningBefore closing windows, ensure no passengers are sticking out any part of their body. Do not operate windows at high speeds.

Sleeper Privacy Curtain*

Manual page 38

Privacy curtain rails are designed for the sleeper, used to install the privacy curtain for protection of privacy and shielding from the sun.

🔔
NoticeDo not pull the privacy curtain with great effort to prevent it from falling.

Panoramic Sunroof

Manual page 39
Manual page 40

A panoramic moonroof and moonroof sunshade are designed on the vehicle. The panoramic moonroof is only used to let in light and cannot be operated. Adjust the sunshade via "Canopy Sunshade" → "Inside" on the vehicle information screen. Press and hold the ON/OFF button to open/close; press and release to automatically move to fully open/close position.

🔔
NoticeDo not manually pull the moonroof sunshade. Do not scratch the moonroof glass with sharp objects.

Windshield Electric Sunshade

Manual page 41

When the vehicle is facing towards the sun, use the windshield electric sunshade to block sunlight. Adjust via the combination button on the left side of the instrument panel: lowering switch to lower; rising switch to raise. Release the button to stop movement.

🔔
NoticeDo not manually pull the windshield electric sunshade to avoid damage. When using the sunshade, ensure it does not interfere with effective vision.

Interior Sleeper

Manual page 42
Manual page 43

The vehicle has sleepers for the driver and passengers to rest. The upper right cushion of the sleeper can be manually flipped and folded to the left to make room for the front passenger seat. Before using the sleeper, unfold the protection net and insert the 8 tongues into the 8 buckles at the left, right, and rear end to lock it in position.

🔔
NoticeInstall the protection net properly before using the sleeper. Failure to do so risks passengers falling off, increasing the probability of injuries and deaths in accidents.

Rearview Mirror

Manual page 44

Physical rearview mirrors are mounted on the vehicle. Adjust via "Control Center" → "Outside". Mirror heating can be activated to defrost and defog, and will auto-turn off after power-off.

⚠️
WarningAdjust rearview mirrors correctly before driving — this is strictly prohibited while driving. Maintain cleanliness of the camera and its surroundings to avoid traffic accidents.

Cup Holder

Manual page 45
Manual page 46

Cup holders are positioned on the left and right sides of the instrument panel and on the armrest of the front passenger seat.

⚠️
WarningDo not put hot drinks in cup holders that are not tightly covered. They may spill when the vehicle bumps, causing personal injury or damage.

Ash Tray

Manual page 47

There is an ashtray mounted in the cup holder on the right side of the instrument panel. It can be placed in other positions according to individual needs.

⚠️
WarningDo not smoke while driving. Before throwing cigarette butts into the ashtray, ensure they are extinguished to avoid fire.

Side Toolbox

Manual page 48

The driver's tools are placed in the toolbox on the left side of the vehicle for emergency use. Unlock via "Control Center" → "Outside" → "Toolbox Unlock". A lamp automatically illuminates when opened and turns off when closed.

⚠️
WarningKeep the toolbox closed during driving to avoid accidents.

Interior Storage Device

Manual page 49
Manual page 50
  • Storage box at the lower right of the instrument panel.
  • Storage box above the sleeper (large box: max 25 kg; small box: max 15 kg). Lamp auto-illuminates when opened.
  • Storage box under the sleeper (pull-out) and under the front passenger seat (pull-out).
  • Storage box on the right side of the front passenger seat.
📘
NoteEnsure storage boxes are closed before driving to avoid items falling during driving.

Net Bag

Manual page 51

There is a net bag on the lower left of the vehicle to hold smaller items.

📘
NoteDo not place sharp objects in the net bag to avoid damage or injury to the driver.

Newspapers and Periodicals Device

Manual page 52
Manual page 53

There is a newspapers and periodicals bag on the back of the driver seat for storing small items such as newspapers and maps. Next to the sleeper, there is also a newspapers and periodicals device.

Coat Hook

Manual page 54

There is a coat hook above the sleeper for hanging light clothes or hats. Do not hang heavy objects.

Hanging Device

Manual page 55

There is a hanging device on the side of the sleeper for hanging dry towels or small clothes. Do not hang heavy objects.

USB Charging

USB ports are located on the left instrument panel and the armrest of the front passenger seat. Charging power: 15W. Both Type-C and Type-A ports are supported.

⚠️
WarningNever spill liquid at the port.

Phone Wireless Charging

Manual page 59

The right instrument panel has a wireless charging device with a charging power of 15W. Place the mobile phone face up within the wireless charging induction area to charge.

⚠️
WarningDo not place objects containing metal components in the wireless charging area together with the mobile phone — they may overheat or be damaged, causing a safety accident.
🔔
NoticeKeep card keys, credit cards, or other magnetic objects away from the charging area. Do not leave an unattended mobile phone in the vehicle for charging. Do not spill liquids at the wireless charging area. Only 1 mobile phone can be charged at a time.

Power Outlet

Manual page 60
ParameterDC SupplyAC Inverter & Socket
Rated Voltage12 V120 V AC
Maximum Current / Power10 A1000 W
Output Frequency60 Hz ± 1 Hz
🔔
NoticeThe 120 V inverter can only be used when the vehicle is connected with high voltage. If the vehicle is powered off, only the 12 V power supply is available.
Chapter 4

Interior Lighting

Ceiling Lamp

Manual page 61
Manual page 62

The ceiling lamp can be turned on/off via the switch on the overhead panel, or via "Control Center" → "Lighting" → "Top Light". The ON/OFF with door opening/closing function can be activated via "Control Center" → "Lighting" → "Controlled By Door".

⚠️
WarningWhen driving at night, do not use front interior lamps. Bright interior lights can reduce visibility at night, potentially causing a collision.

Courtesy Lamp

Manual page 63

The vehicle has welcome light and follow-me-home functions. Activate/deactivate via "Control Center" → "Lighting" → "Low Beam Welcome" or "Follow-me-home". You can set the follow-me-home duration as needed.

Reading Lamp

Manual page 64
Manual page 65

The cab and sleeper are equipped with reading lamps. Activate the cab reading lamp via "Control Center" → "Lighting" → "Reading Light". The sleeper reading lamp can be pulled out by pressing the front end — it illuminates automatically when pulled out and turns off when reset.

📘
NoteWhen ambient light is weak, do not turn on reading lamps while driving — the windshield may reflect, resulting in unclear visibility.

Ambient Lamp

Manual page 68

The vehicle has ambient lamps that can switch among a variety of colors and realize musical rhythm. Adjust via "Control Center" → "Lighting" → "Ambient Light".

📘
NoteWhen using ambient lamps, ensure the light color does not interfere with the driver's vision.
Chapter 5

A/C on Vehicle

A/C Control System

Manual page 69

Set and control the A/C through the A/C interface in the vehicle information screen, or through the A/C control panel on the upper right of the sleeper.

ControlFunction
A/C main switchControls ON/OFF of all A/Cs throughout the vehicle
Compressor switchControls ON/OFF of in-vehicle A/C compressor
Auto mode switchControls ON/OFF of A/C automatic mode
ECO mode switchControls ON/OFF of the A/C ECO mode
Internal/external circulation switchControls switching between internal/external circulation
Windshield defrosting/defogging switchWindshield defrosting/defogging control
Vehicle A/C temperature synchronizationMakes temperature throughout the vehicle consistent with driver seat A/C settings
Face blowing modeA/C vent blows air towards upper body
Face and foot blowing modeA/C vent blows air towards upper body and foot area
Foot blowing modeA/C vent blows air towards foot area
Foot blowing and defrost modeA/C vent blows towards foot area and windshield
A/C volume adjustmentControls air volume in the range of 0–7th gear
Manual page 73
Manual page 74

The rear A/C control panel (above the sleeper) controls the rear A/C: rear compressor switch, rear A/C switch, temperature increase/decrease, and volume +/−.

⚠️
WarningBefore driving, ensure all windows are free of ice, snow, or fog. Do not turn on the internal circulation function for a long time, as it may cause stale air and foggy windows.
📘
NoteTurning off the compressor switch does not turn off the A/C system. A slight water-running or swishing sound when the A/C is working or turned off is normal — it is the refrigerant sound during normal operation.

A/C Vent Adjustment

Manual page 75
Manual page 76

Front A/C vents are located at the windshield, the instrument panel, and the legroom under the instrument panel. Rear A/C vents are located on the left side of the sleeper. Manually adjust the paddles at the vents to control the blowing direction. Keep at least one vent open when adjusting the rear A/C vents.

🔔
NoticeWhen adjusting vent paddles, do not apply great force to avoid damage.

In-Vehicle Fragrance

Manual page 79

The vehicle has an in-vehicle fragrance device mounted in the fragrance box in the lower trim area on the right side of the driver seat.

  1. Open the cap of the fragrance bottle and insert the thin end into the hole in the fragrance mechanism; press down gently to install in place.
  2. Once inserted, the bottle will be adsorbed into place by the magnet in the fragrance mechanism.
  3. After installation, the information of the inserted fragrance will be shown on the vehicle information screen.
  4. When changing the fragrance bottle, pinch the bottom with your fingers and slowly remove from the mechanism.
  5. Enter the A/C setting interface → "Fragrance" to control the fragrance system, adjust concentration, and select different flavors.
⚠️
Warning
  • Keep the fragrance bottle out of the reach of children.
  • Do not insert your fingers into the cavity of the fragrance mechanism.
  • Do not install or replace the fragrance bottle while driving.
  • If you feel uncomfortable when using the fragrance, stop using it immediately.
🔔
NoticeUnpacked fragrance lasts 1 year; packed fragrance lasts 3 months. Replace within the expiration date. Do not place electronic devices near the fragrance hole — a magnet is mounted below the fragrance mechanism.
Chapter 6

Vehicle Charging

Charging Port

Manual page 79
Manual page 80
LocationCharging ModeType
Left side of vehicleMCS / CCS1Fast charging
Right side of vehicle2 × CCS1Fast charging

Unlock via "Control Center" → "Outside" → "Charging Port Unlock" in the vehicle information screen. The charging port cover can then be activated by pressing it.

📘
NoteThe charging port cover can only be unlocked through the vehicle information screen. To close the charging port cover, you must operate it from outside the vehicle.

Charging Preparation

Manual page 81

When charging this vehicle, please use a charging device with a voltage ≥1000V. Charging devices below this standard will not be able to charge the vehicle.

  1. Check the charging device and confirm it matches the vehicle charging specifications.
  2. Unlock the charging port cover and connect the charging gun.
  3. Confirm the charging mode and parameters on the charging pile display.
  4. Click "Start charging" to begin. The charging pile display will indicate charging progress, time, and power in real time.

Emergency Unlocking

When the electronic lock of the charging gun cannot be pulled out, the hexagon socket bolt can be screwed to try to unlock.

🔔
NoticeOver-discharge of the high voltage battery should be avoided. When the high voltage battery SOC is lower than 20%, the instrument cluster will display an alarm prompt.
Chapter 7

Preparation Before Driving

Driving Preparation

Before using the vehicle, check it to ensure safety:

  1. Check the connection and fastening of each part.
  2. Check whether the motor and E-axle make abnormal noise during working.
  3. Check the installation of the accessories.
  4. Check the oil level in the relevant components.

Driver Seat

Manual page 85
Manual page 86
Manual page 87
  • Seat tilt adjustment handle: Turn up and down to change the tilt angle of the cushion; release to lock.
  • Seat quick lowering button: Press to quickly lower the seat.
  • Seat air lumbar support: Adjust for comfort.
  • Seat armrest knob: Rotate left to lower the armrest, right to raise it.
⚠️
WarningBefore driving, shake the driver seat back and forth to ensure it is locked in place. Before moving the seat, make sure the movement area is unobstructed.

NFC Tag

Manual page 89
Manual page 90
  • Swipe the NFC tag on the flush door handle: door handle lamp illuminates, turn signal lamps flash once (unlocked).
  • Swipe again: door handle lamp goes out, turn signal lamps flash twice (locked).
  • After unlocking, swipe the NFC tag on the designated swiping position inside the right instrument panel to power on the vehicle.
🔔
NoticeAfter swiping the NFC tag, take it away from the designated position in time to prevent repeated triggering. If the surface of the flush door handle is contaminated by dirt or frost, the sensing effect may be affected.

Adjustment of Steering Wheel

Manual page 92Manual page 93

The steering wheel can be adjusted for position before driving. After adjusting, make sure the steering wheel is locked. The steering wheel buttons include:

  • Scroll wheel: Turn upwards to increase vehicle speed in cruise state; turn downward to reduce vehicle speed; press the middle to confirm.
  • ACC activation: Press once to activate adaptive cruise control.
⚠️
WarningNever adjust the steering wheel while driving to avoid accidents. After adjusting the steering wheel position, make sure it is locked, otherwise it will cause personal injury or death and property damage.

Overview of Instrument Cluster

Manual page 95Manual page 96
#Display Item#Display Item
1Trip8Vehicle is ready
2Endurance mileage9Current vehicle gear
3Accumulated mileage10Energy recovery levels
4Exterior temperature11Current power
5Driving mode12Average power consumption
6High voltage battery capacity13Instantaneous power consumption per 62.137 miles
7Current speed

Indicators and Warning Lamps

Manual page 98
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Manual page 110
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Manual page 112
Manual page 112
NameMeaning
Left / Right turn signal lamp indicatorLeft / Right turn signal lamp ON
Front fog lamp indicatorFront fog lamp ON
Driver seat belt reminder warning lampDriver seat belt not fastened
Low brake pressure warning lampBrake pressure too low
Tire pressure warning lamp (TPMS)Tire pressure too low
Maintenance indicatorVehicle needs to be serviced
Door opening warning lampDoor not closed
Electric rearview mirror heating ON indicatorMirror heating ON
High voltage battery fault warning lampHigh voltage battery fault
High voltage battery cut-off indicatorHigh voltage battery cut-off
Vehicle system fault warning lampVehicle system fault
NFC tag swiping valid indicatorNFC tag swiping succeed
Vehicle high voltage connection indicatorThe vehicle is connected with high voltage
Vehicle ready indicatorThe vehicle is ready to be driven at any time
Energy recovery indicatorVehicle energy recovery
EHPS fault warning lampEHPS fault
EBS fault warning lampEBS fault
ESC OFF indicator / ESC activation indicator / ESC faultESC OFF / ESC activated / ESC fault
FCW ON indicator / FCW fault warning lampFCW ON / FCW fault
ACC ON indicator / ACC activation indicator / ACC faultACC ON / ACC activated / Adaptive cruise control fault
Coasting energy recovery ON indicatorCoasting energy recovery ON
⚠️
WarningWhen the vehicle is powered on, some warning lamps will illuminate for self-test and go out after a few seconds. If a warning lamp remains illuminated or gets illuminated during driving due to a fault, contact a Windrose authorized service station immediately.

Wiper Control

Manual page 107

Press the windshield washing button to spray water and activate the wiper. Release to stop spraying; the wiper resets after three wipes. In auto wiping position, the system adjusts wiping frequency according to the selected rain sensitivity.

⚠️
WarningIn cold season, if the washer fluid freezes on the windshield, do not operate the wiper — it may damage the wiper blade.

Light Switch

Manual page 110

After turning on the automatic headlamps or light switch, switch between low and high beams through the light stalk on the left side of the steering wheel. Move the stalk downward for left turn signal; upward for right turn signal; backwards to flash the overtaking lamp. The rear working lamp can be turned on via "Rear Work Lights" switch in "Lighting" interface.

Chapter 8

Driving

Power On/Off

Manual page 115
Manual page 116

After the vehicle is unlocked, open the door and swipe the NFC tag at the designated swiping position of the right instrument panel to power on. To power off, with the EPB turned on, select "Control Center" → "Setting" → "Power OFF".

Service Brake

Manual page 117

During driving, depress the brake pedal to decelerate. To stop, gradually depress the brake pedal to reduce speed, fully depress at the parking position, switch to N (neutral) gear, and turn on EPB to power off and complete the parking procedure.

Electronic Parking Brake (EPB)

Manual page 121

To release the EPB on the tractor: depress the brake pedal and press the yellow EPB switch.

Forced EPB Release Under Low Pressure

If the vehicle cannot release the EPB due to low air pressure, depress and hold the brake pedal and press and hold the yellow EPB switch for more than 5 seconds.

⚠️
WarningWhen the air pressure of the air reservoir is too low, it is better to release the parking brake after the air pressure returns to normal. The ramp for parking should be hardened road surface.

Shift Operation

Manual page 124
  • R (reverse) gear: When the vehicle is stationary, depress the brake pedal and push up the shift lever.
  • N (neutral) gear: Push the shift lever to neutral position.
  • D (drive) gear: Push the shift lever downward to engage drive gear.
🔔
NoticeThe vehicle must be powered off in N gear. It is forbidden to directly power off and stop the vehicle in D or R gear.

Energy Recovery

Manual page 125
Manual page 126

During driving, coasting energy is recovered when both the accelerator pedal and the brake pedal are released. Braking energy is also recovered when the brake pedal is depressed. Adjust the energy recovery intensity using the kinetic energy recovery paddles on the steering wheel.

AR-HUD*

Manual page 127

The AR-HUD displays key information including lane departure line prompts, navigation arrows, driving speed/mode, instrument cluster warning icons, and ACC status. Activate/deactivate via "Control Center" → "Inside" → "AR-HUD".

⚠️
WarningImproper adjustment of the image position or brightness may obstruct your field of vision. Do not keep looking at the AR-HUD while driving.

Driving Mode

Select the drive mode via "Control Center" → "Setting" interface:

  • ECO mode: Reduces energy demand for high voltage battery, reduces energy consumption, and extends the driving range.
  • Normal mode: Balanced performance and energy consumption.
  • Sport mode: Prioritizes performance for a more dynamic driving experience.
Chapter 9

Driving Assistance

Around View Monitor (AVM)

Manual page 133

The AVM uses cameras installed around the vehicle to capture images and synthesize a 270° panoramic view. Click AVM on the home page of the vehicle information screen to turn on. When the vehicle is in R gear, the memory view will turn on automatically.

⚠️
WarningThe AVM is an auxiliary function. The driver still needs to pay attention to the surrounding environment. The distance shown on the display may differ from the actual distance.

Adaptive Cruise Control (ACC)

Manual page 134

The ACC system can detect target vehicles or obstacles and automatically control the vehicle to maintain a set following distance. Activate ACC by pressing the ACC button on the steering wheel.

⚠️
Warning
  • ACC is only a driver assistance system. The driver is responsible for safe driving.
  • ACC may not work properly in heavy traffic, roads with water or slush, heavy rain and snow, poor visibility, windy conditions, or driving on slopes.

Automatic Emergency Braking (AEB)

Manual page 145

The AEB system detects target vehicles or obstacles, predicts a risk of potential forward collision, sends a warning signal, and automatically applies brakes in emergency situations. Activate/deactivate via "Control Center" → "ADAS" → "AEBS".

⚠️
WarningAEB is only a driver assistance system. The driver must be fully responsible for safe driving. Certain targets can weaken and block radar detection, such as highway guardrails, tunnel entrances, heavy rain, or snowy weather.

Lane Keeping Assist (LKA)*

Manual page 149

The LKA system provides steering assist to keep the vehicle within its lane at high speeds. Activate/deactivate via "Control Center" → "ADAS" → "LKA".

⚠️
WarningLKA only provides steering assist to a certain extent. It cannot control the vehicle speed. The driver must always maintain control of the vehicle.

Lane Centering Control (LCC)

Manual page 152

The LCC is a lateral control function that keeps the vehicle centered within its lane. It issues a hands-off warning if you are not holding the steering wheel with both hands when LCC is activated.

⚠️
WarningWhen driving through curves, keep your hands on the steering wheel and take over the vehicle in time if LCC fails. Never use LCC at road diversions.

Lane Departure Warning (LDW)

Manual page 155

The LDW system warns the driver when the vehicle unintentionally drifts out of its lane. It detects lane markings and issues a warning when the vehicle approaches or crosses a lane line without signaling.

Electronic Stability Control (ESC)

Manual page 156

The ESC system improves vehicle stability by detecting and reducing loss of traction. You can manually turn off the ESC via "Control Center" → "Setting" → "ESC OFF".

Blind Spot Detection (BSD)

Manual page 159

The BSD system detects targets in the blind spot of the vehicle. When targets are detected, a yellow blind spot icon is displayed in the vehicle information screen, and the BSD warning lamp remains on in the electronic rearview mirror screen.

Door Open Warning (DOW)

Manual page 161

The DOW system warns occupants when a door is opened in a dangerous situation. Activate/deactivate via "Control Center" → "ADAS" → "DOW". The DOW is turned on by default when the vehicle is powered on for the first time.

Hill Start Assist (HSA)

Manual page 162

The HSA system prevents the vehicle from rolling backward when starting on a hill. It maintains brake pressure for a short period after the brake pedal is released, giving the driver time to apply the accelerator.

⚠️
WarningThe HSA is not a substitute for EPB. When you are going to leave the vehicle, be sure to depress the brake pedal and enable the EPB.

Electronic-Controlled Air Suspension (ECAS)

Manual page 170
Manual page 171

The ECAS system allows the driver to adjust the vehicle's ride height for different operating conditions. Memory heights can be stored and recalled. When the vehicle speed exceeds 90 km/h, the ECAS will activate the high-speed mode and automatically adjust the airbag height.

Tire Pressure Monitoring System (TPMS)

Manual page 173

The TPMS monitors the pressure and temperature of all tires in real time. Check via "Control Center" → "Monitoring" on the vehicle information screen. If abnormal, the system will issue a warning.

Chapter 10

Multimedia System

Multimedia Overview

Manual page 175
  • Music player: Pause and switch music.
  • Mobile phone interconnection: Connect your phone to the IHU.
  • Bluetooth phone: After on-board Bluetooth is connected to the phone, use Bluetooth calling.

Ambient Mode

Manual page 176

The vehicle information screen is equipped with three environment modes. Select via "Setting" in the system settings interface.

Chapter 11

Emergency Handling

Driver's Tools

Manual page 178

This vehicle is equipped with driver's tools stored in the tool box on the left side of the vehicle for emergency use, including: towing hook, triangle warning sign, wheel chock, and others.

Fire Extinguisher

Manual page 179

The fire extinguisher is placed at the lower left of the sleeper.

⚠️
WarningIn an emergency, extinguish the fire and contact the fire department for assistance. Fires in high-voltage components must be extinguished using a fire extinguisher suitable for lithium batteries.

Towing Trailer

Manual page 180
  1. Park the vehicle on level ground and apply the EPB.
  2. Open the cover plate of the towing hook mounting holes on the front left and right sides of the vehicle.
  3. Screw the towing hook into the mounting hole and make sure it is securely installed.
  4. Connect the towing rope to the towing hook.
⚠️
WarningWhen towing this vehicle, the towing vehicle speed must not exceed 15 km/h to avoid damage to the vehicle drive motor.

Emergency Evacuation

Manual page 185

When an emergency situation occurs and the car door cannot be opened, follow these steps:

  1. Locate the emergency pull ring cover.
  2. Pull the emergency pull ring to unlock the door.
  3. Pull the sleeper protection net out of the window and use it as an auxiliary escape rope to quickly exit the cab.
⚠️
WarningWhen activating the window breaker, the broken window glass may cause glass splinters to fly. Please protect yourself from flying glass before breaking the window.

Emergency Rescue

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Protective Equipment for Emergency Rescue Personnel

This vehicle is driven by high voltage batteries, which may result in high voltage electricity leakage, damage to battery pack, leakage of chemical liquid, and other hazards. Emergency rescue personnel must wear appropriate protective equipment.

High Voltage System Components

  • High voltage battery
  • Right CCS1 mode charging port
  • Left MCS mode charging port
  • High-voltage harness
  • Drive motor
🔔
NoticeDuring startup and use, do not touch parts with 'high voltage warning signs' or orange parts of the vehicle.

Deactivation Method of High Voltage System

  1. Park the vehicle and apply the EPB.
  2. Find the low voltage MSD in the engine compartment and remove it — the vehicle will deactivate the high voltage system automatically.

Rescue of Wading Vehicle

A vehicle that drives through flooded water may not have obvious damage, but its high-voltage components may be damaged. Do not power it on until it has been inspected by a Windrose authorized service station.

Chapter 12

Daily & Routine Maintenance

Daily Maintenance

Manual page 194
Manual page 195

It is necessary to carry out routine maintenance and scheduled maintenance to ensure the normal use, efficiency, reliability of the vehicle and a good ride experience, and to reduce the frequency of vehicle faults.

Daily Inspection Checklist

  • Inspect the electric drive system for abnormal noise or behavior.
  • Check tire pressure — do not continue to drive the vehicle for a long time if the tire pressure is abnormal.
  • Verify that all lights are working properly (the vehicle has a self-test function for verifying lighting functionality).
  • Check the electric/air horns by pressing the horn button on the steering wheel.
  • Check wiper functionality by activating the wiper control.

Routine Maintenance

High Voltage Battery

Manual page 198

The high voltage battery is located under the floor of the vehicle. When driving on bumpy or uneven roads, be careful to prevent collisions.

⚠️
WarningWhen the high voltage battery is damaged, do not attempt to repair it yourself. Contact a Windrose authorized service station immediately.

Coolant

Regularly check the freezing point of the coolant and replace it regularly. Drain the coolant by parking on flat ground, then drain from the drain valve. Refill with the coolant recommended by Windrose.

⚠️
WarningUse the coolant recommended by Windrose. Do not mix different types of coolant. Never add liquids other than coolant to the cooling system. Using inferior coolant will cause electrolytic corrosion and leakage.

Tire

Regularly inspect tires for cracks, dents, or external damage. If any are found, repair or replace immediately to avoid accidents. Follow local and national regulations for the wear standard of the tire tread pattern.

High Voltage Security Maintenance

Only personnel who have been subject to professional training and acquired the qualification in accordance with relevant safety regulations should perform high-voltage security maintenance. Drivers should not disassemble components attached with high-voltage warning labels.

Battery (Low Voltage)

The low voltage battery is located in the engine compartment.

🔔
NoticeIf you notice power cords, plugs or communication lines cracked or damaged, or signs of swelling or leakage from the battery, stop using the vehicle immediately and contact a Windrose authorized service station for further guidance.
Chapter 13

Technical Data

Vehicle Outline Size

DimensionValue (mm)
Length8,100
Width2,545
Height3,935
Wheelbase4,650 + 1,350

Parameters of Power System

ItemNCMLFP
Motor modelTZ230XSSW001
Motor manufacturerJiangsu Swell Industry Development
Battery modelEV-CALB-755161EV-CALB-766230
Number of battery packs44
Battery capacity (kWh)486.09705.2
Charging modeDC chargingDC charging
Charging current (A)644920
E-axle modelHDE10t (Hande)
Operation methodAMT
Max output torque (N·m)35,000 (triple-motor) / 43,000 (quad-motor)
Vehicle Control Unit ManufacturerAnhui Windrose Holdings Co., Ltd.

Tire Pressure Gauge

Manual page 220
Manual page 221
Tire SpecificationsTypeRimInflation Pressure (kPa)Position
295/80R22.518PR M189.00×22.5900All position
315/70R22.520PR LZ2*9.00×22.5900All position

Wheel Dynamic Balancing

Tire SpecificationsTypeRim SpecificationsDynamic Imbalance (g·cm)
295/80R22.5189.00×22.5≤60
315/70R22.5*209.00×22.5≤60
12R22.5*189.00×22.5≤60

Lamp Power Meter

Manual page 224
LampFunctionPower (W)ModelQty
Rear combination lampBrake lamp2.2LED2
Turn signal lamp2.2LED2
Taillamp0.2LED2
Reversing lampReversing lamp1.5LED2
License plate lampLicense plate lamp0.7LED2
HeadlampHigh beam32LED2
Side marker combination lampSide marker lamp1.5LED2
Ceiling lampCeiling lamp9.5LED2
Front reading lampsFront reading lamps0.6LED2
Sleeper reading lampSleeper reading lamp1.3LED1

Maximum Speed and Gradability

Maximum gradability at 1st gear (10 km/h, 90s, 150m) and 2nd gear (30 km/h, 90s, 500m). Sustained gradability at 1st gear (10 km/h, sustained) and 2nd gear (60 km/h, sustained).

Working Pressure of Air Reservoir

ParameterValue
Air Compressor / Pressure Relief Valve — Maximum cut-off pressure1.25 MPa