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The World's Most Global Electric Truck
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A global network of 59 after-sales service locations and 33 spare parts distribution centers across 24 countries.

All 72 partner locations

After-sales service · 59

Relais Group 26 locations · 3 brands
Raskone🇫🇮 Finland · 16
Helsinki
Takkatie 21, Helsinki · +358 44 333 5317
Vantaa (Airport)
Sulankaari 36, Tuusula · Mon–Thu 7–21, Fri 7–18 · +358 10 232 0253
Tampere
Perkkoonkatu 9, Tampere · Mon–Fri 7–18 · +358 10 232 0370
Turku
Tiemestarinkatu 5, Turku · Mon–Thu 6–22, Fri 6–20 · +358 10 232 0322
Oulu
Moreenikuja 2, Oulu · Mon–Fri 7–20 · +358 10 232 0500
Jyväskylä
Sorastajantie 4, Jyväskylä · Mon–Fri 7:30–18, Sat 7:30–15:30 · +358 10 232 0785
Kuopio
Virranniementie 14, Kuopio · Mon–Fri 7:30–20 · +358 10 232 0452
Lahti
Alhonkatu 5, Lahti · Mon–Thu 7:30–22, Fri 7:30–20, Sat 7:30–15:30 · +358 10 232 0750
Lappeenranta
Myllymäenkatu 10, Lappeenranta · Mon–Thu 7:30–22, Fri 7:30–20, Sat 7:30–15 · +358 10 232 0612
Joensuu
Jukolankatu 18, Joensuu · Mon–Fri 7:30–18 · +358 10 232 0799
Seinäjoki
Piirturiväylä 2, Seinäjoki · Mon–Fri 6–22, Sat 7:30–15:30 · +358 10 232 0663
Kouvola
Savonsuontie 8, Kouvola · Mon–Fri 7–15 · +358 10 232 0402
Hämeenlinna
Itäportintie 4, Hämeenlinna · Mon–Fri 7:30–18 · +358 10 232 0270
Mikkeli
Insinöörinkatu 6, Mikkeli · Mon–Fri 7–17, Sat 7–15 · +358 10 232 0430
Ylivieska
Alpuumintie 2, Ylivieska · Mon–Fri 7–20 · +358 10 232 0545
Kajaani
Timperintie 7, Kajaani · Mon–Fri 7:30–16 · +358 10 232 0570
Team Verksted🇳🇴 Norway · 9
Oslo
Stanseveien 40, Oslo · Mon–Thu 7–21, Fri 7–15 · +47 48 03 44 00
Råde
Langøyveien 3, Råde · Mon–Fri 7:30–15:30 · +47 69 28 04 20
Trondheim
Kvenildsskogen 10, Tiller · Mon–Fri 7–16 · +47 95 42 02 40
Kristiansand
Rigedalen 44, Kristiansand · Mon 7–15, Tue–Thu 7–20, Fri 7–15 · +47 38 14 59 20
Follo (Langhus)
Snipetjernveien 1, Langhus · Mon–Fri 7–16 · +47 92 28 49 69
Bergen
Espehaugen 29, Blomsterdalen · Mon–Fri 7:30–16 · +47 55 22 90 80
Slemmestad
Eternitveien 10, Slemmestad · Mon–Fri 7–15 · +47 92 48 89 22
Hallingdal (Gol)
Husøynvegen 1, Gol · Mon–Fri 7:30–15:30 · +47 32 07 40 33
Jaren
Jarenvegen 65, Jaren · Mon–Fri 7–15 · +47 48 05 44 00
Team Verkstad🇸🇪 Sweden · 1
Partille
Järnringen 56, Partille · Mon–Thu 7–24, Fri 7–15 · +46 31 350 01 40
Cox Automotive 7 locations · 2 brands
Cox EV Battery🇺🇸🇳🇱 United States / Netherlands · 6
Oklahoma City
North America HQ · USA
Belleville, MI
Detroit region · USA
Las Vegas, NV
West · USA
Conyers, GA
Southeast · USA
Laredo, TX
Southwest · USA
Ede, NL
European HQ · Netherlands
Cox × DHL🇬🇧 United Kingdom · 1
Rugby, UK
EV Centre of Excellence · UK
Alliance Automotive Group 3 locations · 2 brands
G-Truck🇫🇷 France · 2
Metz (PLUS)
22 Rue Louis Bertrand, Metz
Argœuves (Aisne Diesel)
ZI Nord, Argœuves · +33 3 22 67 12 50
Top Truck🇫🇷 France · 1
Brécé (BPL)
ZA la Turbanière, Brécé · +33 2 57 63 00 00
Big Wheels 18 locations · 1 brand
Big Wheels Truck Alignment🇦🇺 Australia · 18
Crestmead
Head Office & Logan · 1/116 Magnesium Drive, Crestmead, QLD
Bundaberg
QLD
Gold Coast (Molendinar)
QLD
Mackay (Paget)
QLD
North Brisbane (Eagle Farm)
QLD
Rocklea
QLD
Sunshine Coast (Kunda Park)
QLD
Toowoomba
QLD
Townsville (Bohle)
QLD
Arndell Park
49 Holbeche Road, Western Sydney, NSW
Central Coast (West Gosford)
NSW
Coffs Harbour
NSW
Tamworth
NSW
Laverton North
55 Cherry Lane, Laverton North, VIC
Dandenong
VIC
Morwell
VIC
Pakenham
VIC
Perth
WA
Independent 5 locations · 5 brands
Skeppsbrons🇸🇪 Sweden · 1
Jönköping
Fordonsvägen 8, Jönköping · Mon–Fri 7–16 · +46 36 36 90 30
TJ Fordonsservice🇸🇪 Sweden · 1
Södertälje
Pålhagsvägen 4, Södertälje · Mon–Fri 7–16 · +46 8 550 196 50
Jyväskylä Truck Center🇫🇮 Finland · 1
Jyväskylä
Kuormaajantie 8, Jyväskylä · Mon–Fri 7–17 · +358 50 540 3305
Xos🇺🇸 United States · 1
Los Angeles, CA
3550 Tyburn St, Los Angeles, CA · Mon–Fri 9–17 · +1 818-316-1890
Trailerlogistics🇨🇱 Chile · 1
Lampa, Santiago
Av. Crucero Peralillo 199, Parque Capital, Lampa · +56 9 9863 7531

Spare parts distribution · 33

Relais Group 10 locations · 9 brands
Startax🇫🇮 Finland · 1
Vantaa
Tähtäinkuja 2, Vantaa · Mon–Fri 8–17 · +358 10 322 8480
Awimex International🇸🇪 Sweden · 1
Simrishamn
Fabriksgatan 27, Simrishamn · Mon–Thu 8–16:30, Fri 8–15 · +46 414 160 50
Lumise🇫🇮 Finland · 1
Rovaniemi
Teollisuustie 17, Rovaniemi · Mon–Thu 8–16 · +358 8 4154 1573
LVD Lastvagnsdelar🇳🇴 Norway · 1
Langhus
Fugleåsen 12, Langhus · Mon–Fri 7–16 · +47 64 83 96 00
AB Reservdelar (ABR)🇸🇪 Sweden · 2
Sollentuna
Hammarbacken 8, Sollentuna · Mon–Fri 8–17 · +46 8 501 030 70
Malmö
Singelgatan 4, Malmö · Mon–Fri 8–16:45 · +46 8 501 030 70
Adita🇫🇮 Finland · 1
Helsinki
Valuraudantie 1, Helsinki · Mon–Fri 7:30–17 · +358 20 778 9789
AutoMateriell🇳🇴 Norway · 1
Lier
Gilhusveien 7A, Lier · Mon–Fri 8–16 · +47 32 84 77 00
Nordic Lift🇳🇴 Norway · 1
Tiller
Østre Rosten 72, Tiller · Mon–Fri 8–16 · +47 73 82 43 10
SEC-SET🇩🇰 Denmark · 1
Viborg
Mariendalsvej 28, Viborg · Mon–Thu 8:30–16, Fri 8:30–14 · +45 87 41 10 00
Alliance Automotive Group 1 location · 1 brand
Alliance Automotive Group🇳🇱 Netherlands · 1
Benelux (Ede)
Darwinstraat 20, Ede · Mon–Fri 8–17 · +31 318 699 980
Big Wheels 18 locations · 1 brand
Big Wheels Truck Alignment🇦🇺 Australia · 18
Crestmead
Head Office & Logan · 1/116 Magnesium Drive, Crestmead, QLD
Bundaberg
QLD
Gold Coast (Molendinar)
QLD
Mackay (Paget)
QLD
North Brisbane (Eagle Farm)
QLD
Rocklea
QLD
Sunshine Coast (Kunda Park)
QLD
Toowoomba
QLD
Townsville (Bohle)
QLD
Arndell Park
49 Holbeche Road, Western Sydney, NSW
Central Coast (West Gosford)
NSW
Coffs Harbour
NSW
Tamworth
NSW
Laverton North
55 Cherry Lane, Laverton North, VIC
Dandenong
VIC
Morwell
VIC
Pakenham
VIC
Perth
WA
Independent 4 locations · 3 brands
SLP (Swedish Lorry Parts)🇸🇪 Sweden · 2
Norsborg
Fågelviksvägen 9, Norsborg · Mon–Thu 8–17, Fri 8–14 · +46 8 555 978 00
Gothenburg
William Gibsons väg 1A, Jonsered · Mon–Thu 8–16, Fri 8–14 · +46 8 555 978 00
Xos🇺🇸 United States · 1
Los Angeles, CA
3550 Tyburn St, Los Angeles, CA · Mon–Fri 9–17 · +1 818-316-1890
Trailerlogistics🇨🇱 Chile · 1
Lampa, Santiago
Av. Crucero Peralillo 199, Parque Capital, Lampa · +56 9 9863 7531

Independent service & support partners

🇫🇷 France · Europe
Alliance Automotive Group — Windrose French Service Partner

Alliance Automotive Group — Windrose's French Service Partner

🇫🇮 Finland · Nordic
Windrose electric truck Nordic service Raskone

Raskone Oy — Windrose's Nordic Service Network Now Active

🇺🇸 United States · North America
Windrose Cox Automotive service network

Windrose Taps Cox Automotive for Nationwide Class 8 Service Coverage

🇦🇺 Australia · Oceania
Windrose electric truck Australia Big Wheels

Big Wheels — Windrose's Official Australian Service Partner

Owner's Manual

Choose Your Edition

Select your country, then your language. Each edition is localised for that market’s units, regulations, and emergency numbers — and opens in a new tab.

Service Manual

Choose Your Market

Select your country, then your language. Each edition covers the homologated vehicle model for that market — regulations, units, and component specifications vary by region.

Max Coverage Distance
1,000,000 km
Battery Warranty
8 years
Drivetrain Warranty
5 years
📋 Warranty Manual 756 words
🔧 Maintenance Manual 827 words
The Windrose Quality Warranty Manual and purchase invoice together constitute the official warranty certificate.
🛡️ Warranty Principles 142 words
📋 Warranty Scope 325 words
Warranty Exclusions 289 words
  1. Where the owner has operated and maintained the vehicle correctly and a fault occurs within the warranty period or mileage due to design or manufacturing defects, Windrose will inspect and confirm responsibility before providing warranty service free of charge.
  2. Warranty service follows the principle of "repair first, replace the minimum number of components."
  3. Warranty service covers only direct costs arising from quality defects — labour, parts, consumables, and call-out fees. Indirect or consequential losses are not covered.
  4. During the warranty period, vehicles must not be self-repaired or disassembled. The fault condition must be preserved; otherwise the service station will refuse warranty service.
  5. Replacement parts provided under warranty coverage carry only the remaining warranty period of the original component.
  6. If the odometer fails and no mileage evidence is available, mileage is calculated at 28 days/month, 8 hours/day, at an average speed of 80 km/h.

From the date of purchase. Maximum component coverage: 8 years or 1,000,000 km, whichever comes first.

SystemTimeDistanceComponents
⚡ Battery
Battery8 years1,000,000 kmBattery pack assembly
🔌 Power Electronics
Power Electronics5 years600,000 kmAll-in-one power distribution unit (excluding fuses)
🔧 E-Drive Axle
E-Drive Axle5 years600,000 kmMotor assembly, E-control assembly, axle housing assembly
2 yearsUnlimitedShift controller assembly, main reducer housing, differential housing, brake backing plate, high-voltage harness
1 yearUnlimitedShift actuator, all shaft assemblies, bearings, bushings, planetary gears, cross-shaft, engaging sleeves, all gear types, wheel hubs, axle shafts, oil seals, brake discs, slack adjusters, ABS, harness, water pipes, etc.
3 monthsUnlimitedWheel bolts, wheel nuts, wear indicator wire, friction pads (excluding burn damage or wear-through)
🚛 Chassis
Chassis3 yearsUnlimitedFull-vehicle castings
2½ yearsUnlimitedRear integration frame weld assembly
2 yearsUnlimitedFrame assembly
2½ yearsUnlimitedSteering reservoir and steering wheel
2 yearsUnlimitedSteering column
1½ yearsUnlimitedSteering pump; electric power steering unit
2½ yearsAir valves and air compressor
2 years200,000 kmBrake lines
1 yearBrake pedal, electric control valves, air reservoir
2 yearsUnlimitedAir suspension castings and forgings (front and rear)
1 yearUnlimitedAir bags, dampers, rubber parts
📡 Electronics
Electronics2½ yearsTyre pressure monitoring, electronic mirrors
2 years200,000 kmLighting, IVI / IPC / CAR screens
2 yearsLow-voltage harness, dashcam, DVR cameras
🤖 ADAS / Driver Assistance
ADAS / Driver Assistance5 years600,000 kmVehicle control unit (VCU)
3 years200,000 kmForward-facing smart camera; millimetre-wave radar (side and front)
2 yearsUltrasonic radar
🌡️ Thermal Management
Thermal Management3 years200,000 kmElectric water pumps x2 (battery and drive cooling)
2 years200,000 kmNylon coolant lines
1 yearA/C compressor
🚘 Cab
Cab3 yearsBody-in-white; sliding door and rail; seatbelts; hinges; door lock system
2½ yearsSliding door drive assembly
2 years200,000 kmAll glass; seats
Other
Other6 months30,000 kmAll unspecified components
The following circumstances fall outside the warranty scope:
  • 1The vehicle nameplate does not match factory specifications, or has been altered.
  • 2Non-OEM fluids, filters, or parts were used.
  • 3Fluids below the required specification were used during normal operation.
  • 4During the warranty period, a fault was self-repaired without attending a service station.
  • 5Unauthorised modification, added equipment, or changed components causing a fault.
  • 6Non-OEM replacement parts were used during repair, causing a subsequent fault.
  • 7A fault was not addressed before continued driving, causing secondary damage to further components.
  • 8Traffic accident damage without a police report or insurance claim.
  • 9Overloading or operating beyond rated capacity.
  • 10Damage from collision, fire, scratching, theft, or criminal activity.
  • 11Natural disasters (earthquake, flood, lightning, hail, sandstorm, etc.) or damage from seawater, chemical corrosion, or animal waste.
  • 12Normal wear such as noise, vibration, abrasion, and ageing.
  • 13Refusal to allow the service station to inspect or assess the vehicle.
  • 14Vehicle is outside the warranty period.
  • 15Tampering with or replacing the odometer so mileage cannot be determined.
  • 16Loss of tools, accessories, or technical documents supplied with the vehicle.
  • 17Failure to carry out scheduled inspection, adjustment, tightening, cleaning, or lubrication as required.
  • 18Neglect of wiring harness inspection causing chafing, short circuits, or electrical fire.
  • 19Illegal modification or improper use of the vehicle structure.
  • 20Abnormal damage caused by the working environment, site conditions, loading/unloading operations, or overloading.
  • 21Premature compressor wear caused by failing to replace filters on time or using low-quality filters.
  • 22Air dryer not replaced on schedule, leading to desiccant failure and brake system faults.
  • 23Unable to provide the Windrose Quality Warranty Manual or a valid proof of purchase.
🔧 Maintenance Schedule 71 words
💧 Approved Fluids 100 words
Maintenance Checklist 487 words
📦 Consumables Reference 169 words
First Service
3,700 miles
or within 3 months from purchase date, whichever comes first
Regular Service
60,000 km
at every subsequent interval
First Service Cost
Free of charge
All labour and materials fully covered
Regular Service Cost
User-paid
Labour, gear oil, coolant, filters, etc.
Failure to carry out maintenance as required will be treated as the user voluntarily waiving their warranty rights. Scheduled maintenance is a mandatory condition for warranty coverage.
Mixing fluids of different grades, or the same grade from different manufacturers, is strictly prohibited. Any faults caused by mixed fluids are the responsibility of the user.
#FluidSpecificationSystem
1Power steering unitHydraulic oilATF3
2A/C compressorRefrigerantR134a
3Battery cooling compressor (electric)RefrigerantR134a
4Motor and E-control (cooling circuit)CoolantEthylene glycol antifreeze −45 °C, fluorescent yellow, conductivity ≤ 100 μS/cm; meets GB 29743.2-2025
5Battery (cooling circuit)CoolantSame specification as motor/E-control cooling circuit
6E-drive axleGear oilGL-5 (75W/90) long-life type
7Washer bottleWasher fluidAutomotive windscreen washer fluid (GB/T 23436-2009)
SystemTaskFirst serviceRegular serviceCost
Drive Battery
Inspect battery enclosure cleanliness and connectors for blockages; check harness integrity and insulation; check mounting bolts for looseness; verify charging socket is dry, free of debris, and terminals are not burnt; perform charging socket test
Confirm each battery pack SOC and any fault codes; check individual cell highest/lowest/average voltage and temperature, maximum voltage differential and temperature differential; check SOH
E-Drive Axle
Replace drive axle gear oilReplaceUser-paid
Inspect high/low-voltage harness, coolant circuit (leaks, kinks, loose clamps); motor and controller insulation and earth wire; all component fastening bolts; wheel-end and reducer for oil/fluid leaks
Motor Controller System
Check controller low-voltage harness terminals for looseness and proper sealing; disconnect HV and check insulation resistance; check cooling is operating correctly; read and record operating parameters
Power Distribution Unit
Check high-voltage harness and aviation connectors for proper connection and securing; low-voltage harness connections; insulation resistance; coolant circuit for leaks; earth wire connection
Electro-Hydraulic Steering
Check steering linkage ball-joint play and split pins; steering pump operation and wiring; steering wheel/column lock bolts; hose clamps and oil seep condition; lubricate steering linkage ball joints; check steering free play
Check steering fluid level / replace steering oil and clean filterReplaceUser-paid
Electric Air Compressor
Clean air filter element (blow out at first service; blow out every 10,000 km thereafter)Blow outReplaceUser-paid
Inspect HV harness for damage or loose connections; tighten bracket screws; check insulation resistance
Check air dryer, condenser, four-circuit protection valve, and serpentine pipe for air leaksReplaceUser-paid
Battery Cooling System
Check expansion tank fluid level; read battery thermal management data to confirm refrigeration function; inspect circuit connections and connectors; check coolant pump operation and coolant filter
Check coolant meets specification and that there are no leaks or lossesReplaceUser-paid
Brake System
Check parking brake effectiveness; brake pedal free travel; brake lines and all module air leaks; adjust brake clearance; drain air reservoirs
Inspect brake friction pad wearReplaceUser-paid
Chassis System
Check air bag installation and wear; suspension height and air bag leaks; shock absorber oil leaks; tighten shock absorber brackets, bump stop brackets, X-type control arms, longitudinal thrust rods, thrust rod brackets, U-bolt nuts, height valve mounting bolts; check brake air lines/reservoirs/trailer air hose connections for leaks
Cab
Check front panel opening; wipers, washer, mirrors, window regulators, roof/windscreen sun shades; steering wheel/infotainment/seats; door open/close operation; all side trim panels, step boards, and mudguard wings for looseness
Electrical System
Check battery power and earth cable tightening; auxiliary battery capacity; all lighting/indicators/instruments/infotainment; read vehicle fault codes; check harness for chafing/interference; fuses/relays; electronic control system self-check; module mounting security
Air Conditioning System
Check A/C system operation; inspect and clean or replace cabin air filterCheckReplaceUser-paid
Fifth Wheel Coupling
Check fifth wheel for damage, bending, or cracks; confirm correct operation; tighten mounting bolts; check saddle wear ring, lock jaw, saddle surface, and trailer kingpin wear; apply greaseReplaceUser-paid
#SystemComponentIntervalSpecificationQuantityNotes
1E-drive axleGear oilEvery 300,000 km or 1 yearGL-5 (75W/90)16.5 L middle axle + 11.5 L rear axle (3-motor) or 16.5 L + 16.5 L (4-motor)Fill until oil flows from fill hole
2Air conditioningCabin air filterEvery 60,000 km or 6 monthsActivated carbon OEM filter3 units
3Motor / E-controlCoolantEvery 240,000 km or 2 yearsEthylene glycol −45 °C30 L (3-motor) or 35 L (4-motor)Fill to between MAX and MIN marks on expansion tank
4BatteryCoolantEvery 240,000 km or 2 yearsEthylene glycol −45 °C37 L (NMC lithium) or 27 L (LFP)
5Steering unitFilter and hydraulic oilEvery 60,000 km or 6–1 yearOEM filter; ATF31 unit; 4 L
6Air compressorAir filter elementEvery 60,000 km or 6 monthsOEM filter element1 unitBlow out every 10,000 km
7Air dryerDesiccant canisterEvery 60,000 km or 6 monthsOEM desiccant canister1 unit
Hámarksvegalengd ábyrgðar
1,000,000 km
Rafhlöðuábyrgð
8 ár
Drifrásarábyrgð
5 ár
📋 Ábyrgðarhandbók 756 orð
🔧 Viðhaldshandbók 827 orð
Gæðaábyrgðarhandbók Windrose og kaupreikningurinn mynda saman opinbert ábyrgðarskírteini.
🛡️ Ábyrgðarreglur 142 orð
📋 Umfang ábyrgðar 325 orð
Undanþágur frá ábyrgð 289 orð
  1. Hafi eigandinn notað og viðhaldið ökutækinu rétt og bilun kemur upp innan ábyrgðartímabilsins eða ábyrgðaraksturs vegna hönnunar- eða framleiðslugalla mun Windrose skoða og staðfesta ábyrgð áður en ábyrgðarþjónusta er veitt án endurgjalds.
  2. Ábyrgðarþjónusta fylgir meginreglunni „viðgerð fyrst, skipta um sem fæsta íhluti“.
  3. Ábyrgðarþjónusta nær aðeins yfir beinan kostnað sem stafar af gæðagöllum — vinnu, varahluti, rekstrarvörur og útkallsgjöld. Óbeint eða afleitt tjón er ekki bætt.
  4. Á ábyrgðartímabilinu má hvorki gera sjálfur við ökutækið né taka það í sundur. Bilunarástandið verður að varðveita; að öðrum kosti mun þjónustustöðin hafna ábyrgðarþjónustu.
  5. Varahlutir sem veittir eru samkvæmt ábyrgð bera aðeins eftirstandandi ábyrgðartíma upprunalega íhlutarins.
  6. Ef kílómetramælirinn bilar og engin sönnun um akstur liggur fyrir er akstur reiknaður miðað við 28 daga á mánuði, 8 klukkustundir á dag, á meðalhraðanum 80 km/klst.

Frá kaupdegi. Hámarksábyrgð íhluta: 8 ár eða 1,000,000 km, hvort sem fyrr kemur.

KerfiTímiVegalengdÍhlutir
⚡ Rafhlaða
Rafhlaða8 ár1,000,000 kmRafhlöðupakkasamstæða
🔌 Aflrafeindabúnaður
Aflrafeindabúnaður5 ár600,000 kmSamþætt aflúthlutunareining (að undanskildum öryggjum)
🔧 Rafdrifsöxull
Rafdrifsöxull5 ár600,000 kmMótorsamstæða, rafstýrisamstæða, öxulhússamstæða
2 árÓtakmarkaðGírskiptistýrisamstæða, hús aðalniðurfærslugírs, mismunadrifshús, bremsuburðarplata, háspennuleiðsluknippi
1 árÓtakmarkaðGírskiptivirkjari, allar öxulsamstæður, legur, fóðringar, plánetugír, krossöxull, tengihólkar, allar gerðir tannhjóla, hjólnafir, öxulsköft, olíuþéttingar, bremsudiskar, slakastillar, ABS, leiðsluknippi, vatnsrör o.fl.
3 mánuðirÓtakmarkaðHjólboltar, hjólrær, slitvísisvír, núningsklossar (að undanskildum brunaskemmdum eða gegnumsliti)
🚛 Undirvagn
Undirvagn3 árÓtakmarkaðSteypuhlutir alls ökutækisins
2½ árÓtakmarkaðSoðin samstæða aftursamþættingargrindar
2 árÓtakmarkaðGrindarsamstæða
2½ árÓtakmarkaðStýrisvökvageymir og stýrishjól
2 árÓtakmarkaðStýrissúla
1½ árÓtakmarkaðStýrisdæla; rafknúin aflstýriseining
2½ árLoftventlar og loftþjappa
2 ár200,000 kmBremsulagnir
1 árBremsufetill, rafstýrðir ventlar, loftgeymir
2 árÓtakmarkaðSteyptir og smíðaðir hlutar loftfjöðrunar (að framan og aftan)
1 árÓtakmarkaðLoftpúðar, höggdeyfar, gúmmíhlutir
📡 Rafeindabúnaður
Rafeindabúnaður2½ árDekkjaþrýstingsvöktun, rafrænir speglar
2 ár200,000 kmLýsing, IVI- / IPC- / CAR-skjáir
2 árLágspennuleiðsluknippi, akstursmyndavél, DVR-myndavélar
🤖 ADAS / ökumannsaðstoð
ADAS / ökumannsaðstoð5 ár600,000 kmStjórneining ökutækis (VCU)
3 ár200,000 kmFramvísandi snjallmyndavél; millímetrabylgjuratsjá (til hliðar og að framan)
2 árÚthljóðsratsjá
🌡️ Varmastjórnun
Varmastjórnun3 ár200,000 kmRafknúnar vatnsdælur x2 (kæling rafhlöðu og drifbúnaðar)
2 ár200,000 kmKælivökvalagnir úr næloni
1 árLoftkælingarþjappa
🚘 Stýrishús
Stýrishús3 árHrá yfirbygging; rennihurð og braut; öryggisbelti; lamir; hurðalæsingakerfi
2½ árDrifsamstæða rennihurðar
2 ár200,000 kmAllt gler; sæti
Annað
Annað6 mánuðir30,000 kmAllir ótilgreindir íhlutir
Eftirfarandi aðstæður falla utan ábyrgðarinnar:
  • 1Merkiplata ökutækisins samræmist ekki verksmiðjuforskriftum eða henni hefur verið breytt.
  • 2Notaðir voru vökvar, síur eða varahlutir sem ekki eru frá framleiðanda.
  • 3Vökvar undir tilskilinni forskrift voru notaðir við venjulega notkun.
  • 4Á ábyrgðartímabilinu var gert við bilun á eigin vegum án þess að leita til þjónustustöðvar.
  • 5Óheimilar breytingar, viðbótarbúnaður eða útskiptir íhlutir sem valda bilun.
  • 6Varahlutir sem ekki eru frá framleiðanda voru notaðir við viðgerð og ollu síðari bilun.
  • 7Ekki var brugðist við bilun áður en akstri var haldið áfram, sem olli afleiddu tjóni á fleiri íhlutum.
  • 8Tjón vegna umferðarslyss án lögregluskýrslu eða tryggingakröfu.
  • 9Ofhleðsla eða notkun umfram skráða burðargetu.
  • 10Tjón vegna áreksturs, elds, rispunar, þjófnaðar eða refsiverðrar háttsemi.
  • 11Náttúruhamfarir (jarðskjálfti, flóð, elding, haglél, sandstormur o.s.frv.) eða tjón af völdum sjávar, efnatæringar eða dýraúrgangs.
  • 12Eðlilegt slit svo sem hávaði, titringur, núningsslit og öldrun.
  • 13Neitun um að leyfa þjónustustöðinni að skoða eða meta ökutækið.
  • 14Ökutækið er utan ábyrgðartímabilsins.
  • 15Átt hefur verið við kílómetramælinn eða honum skipt út þannig að ekki er hægt að ákvarða akstur.
  • 16Tap á verkfærum, fylgihlutum eða tækniskjölum sem fylgdu ökutækinu.
  • 17Ekki var framkvæmd áskilin regluleg skoðun, stilling, herðing, hreinsun eða smurning.
  • 18Vanræksla á skoðun leiðsluknippa sem veldur núningssliti, skammhlaupi eða rafmagnseldi.
  • 19Ólöglegar breytingar eða óviðeigandi notkun á burðarvirki ökutækisins.
  • 20Óeðlilegt tjón af völdum vinnuumhverfis, aðstæðna á vinnustað, lestunar/losunar eða ofhleðslu.
  • 21Ótímabært slit á þjöppu vegna þess að síum var ekki skipt út á réttum tíma eða notaðar voru lélegar síur.
  • 22Loftþurrkari ekki endurnýjaður samkvæmt áætlun, sem leiðir til bilunar í þurrkefni og bilana í bremsukerfi.
  • 23Ekki er hægt að framvísa gæðaábyrgðarhandbók Windrose eða gildri sönnun um kaup.
🔧 Viðhaldsáætlun 71 orð
💧 Samþykktir vökvar 100 orð
Viðhaldsgátlisti 487 orð
📦 Yfirlit yfir rekstrarvörur 169 orð
Fyrsta þjónusta
3,700 mílur
eða innan 3 mánaða frá kaupdegi, hvort sem fyrr kemur
Regluleg þjónusta
60,000 km
á hverju millibili eftir það
Kostnaður við fyrstu þjónustu
Án endurgjalds
Öll vinna og efni að fullu innifalin
Kostnaður við reglulega þjónustu
Greitt af notanda
Vinna, gírolía, kælivökvi, síur o.fl.
Sé viðhaldi ekki sinnt eins og krafist er telst notandinn sjálfviljugur afsala sér ábyrgðarréttindum sínum. Reglubundið viðhald er ófrávíkjanlegt skilyrði fyrir ábyrgð.
Stranglega er bannað að blanda saman vökvum af mismunandi gæðaflokkum eða sama flokki frá mismunandi framleiðendum. Notandinn ber ábyrgð á öllum bilunum af völdum blandaðra vökva.
#VökviForskriftKerfi
1AflstýriseiningVökvakerfisolíaATF3
2LoftkælingarþjappaKælimiðillR134a
3Rafhlöðukæliþjappa (rafknúin)KælimiðillR134a
4Mótor og rafstýring (kælirás)KælivökviEtýlenglýkól-frostlögur −45 °C, flúrgulur, leiðni ≤ 100 μS/cm; uppfyllir GB 29743.2-2025
5Rafhlaða (kælirás)KælivökviSama forskrift og fyrir kælirás mótors/rafstýringar
6RafdrifsöxullGírolíaGL-5 (75W/90) langtímagerð
7RúðuvökvakúturRúðuvökviRúðuvökvi fyrir ökutæki (GB/T 23436-2009)
KerfiVerkefniFyrsta þjónustaRegluleg þjónustaKostnaður
Drifrafhlaða
Skoða hreinleika rafhlöðuhúss og tengi með tilliti til stíflna; athuga heilleika og einangrun leiðsluknippis; athuga hvort festiboltar séu lausir; staðfesta að hleðslutengið sé þurrt, laust við óhreinindi og að tengipólar séu ekki brunnir; framkvæma prófun á hleðslutengi
Staðfesta SOC hvers rafhlöðupakka og hugsanlega bilanakóða; athuga hæstu/lægstu/meðalspennu og hitastig einstakra sella, hámarksspennumun og hámarkshitamun; athuga SOH
Rafdrifsöxull
Skipta um gírolíu drifássSkipta umGreitt af notanda
Skoða há-/lágspennuleiðsluknippi, kælirás (lekar, beyglur, lausar klemmur); einangrun og jarðvír mótors og stýringar; alla festibolta íhluta; hjólenda og niðurfærslugír með tilliti til olíu-/vökvaleka
Mótorstýrikerfi
Athuga hvort lágspennutengi stýringar séu laus og rétt þétt; aftengja háspennu og mæla einangrunarviðnám; athuga að kæling virki rétt; lesa og skrá rekstrarbreytur
Aflúthlutunareining
Athuga rétta tengingu og festingu háspennuleiðsluknippis og hringtengja; tengingar lágspennuleiðsluknippis; einangrunarviðnám; kælirás með tilliti til leka; tengingu jarðvírs
Rafvökvastýri
Athuga hlaup í kúluliðum stýrisganga og splitti; virkni og raflagnir stýrisdælu; læsibolta stýrishjóls/stýrissúlu; slönguklemmur og olíusmit; smyrja kúluliði stýrisganga; athuga fríhlaup stýris
Athuga stöðu stýrisvökva / skipta um stýrisolíu og hreinsa síuSkipta umGreitt af notanda
Rafknúin loftþjappa
Hreinsa loftsíueiningu (blása út við fyrstu þjónustu; blása út á 10,000 km fresti eftir það)Blása útSkipta umGreitt af notanda
Skoða háspennuleiðsluknippi með tilliti til skemmda eða lausra tenginga; herða festingarskrúfur; mæla einangrunarviðnám
Athuga loftþurrkara, eimsvala, fjögurra rása varnarventil og bugðulögn með tilliti til loftlekaSkipta umGreitt af notanda
Rafhlöðukælikerfi
Athuga vökvastöðu í þenslugeymi; lesa gögn varmastjórnunar rafhlöðu til að staðfesta kælivirkni; skoða tengingar og tengi rásarinnar; athuga virkni kælivökvadælu og kælivökvasíu
Athuga að kælivökvi uppfylli forskrift og að hvorki sé leki né tapSkipta umGreitt af notanda
Bremsukerfi
Athuga virkni stöðuhemils; fríhlaup bremsufetils; loftleka í bremsulögnum og öllum einingum; stilla bremsubil; tæma loftgeyma
Skoða slit á bremsuklossumSkipta umGreitt af notanda
Undirvagnskerfi
Athuga uppsetningu og slit loftpúða; hæð fjöðrunar og leka í loftpúðum; olíuleka í höggdeyfum; herða festingar höggdeyfa, festingar höggstoppara, X-laga stjórnarma, langsum þrýstistangir, festingar þrýstistanga, rær U-bolta, festibolta hæðarventils; athuga leka í bremsuloftlögnum/loftgeymum/tengingum loftslöngu eftirvagns
Stýrishús
Athuga opnun framhlífar; þurrkur, rúðusprautu, spegla, rúðuvindur, sólskyggni á þaki/framrúðu; stýrishjól/margmiðlunarkerfi/sæti; opnun og lokun hurða; hvort hliðarklæðningar, þrep og aurhlífar séu laus
Rafkerfi
Athuga herslu rafgeymiskapla og jarðkapla; afkastagetu aukarafgeymis; alla lýsingu/stefnuljós/mælitæki/margmiðlunarkerfi; lesa bilanakóða ökutækis; athuga núningsslit/truflanir á leiðsluknippi; öryggi/liða; sjálfsprófun rafeindastýrikerfis; trausta festingu eininga
Loftkælikerfi
Athuga virkni loftkælikerfis; skoða og hreinsa eða skipta um loftsíu farþegarýmisAthugaSkipta umGreitt af notanda
Dráttarstóll
Athuga dráttarstól með tilliti til skemmda, beyglu eða sprungna; staðfesta rétta virkni; herða festibolta; athuga slit á slitkraga, læsikjafti, sætisfleti og aðalpinna eftirvagns; bera á feitiSkipta umGreitt af notanda
#KerfiÍhluturMillibilForskriftMagnAthugasemdir
1RafdrifsöxullGírolíaÁ 300,000 km eða 1 árs frestiGL-5 (75W/90)16.5 L miðöxull + 11.5 L afturöxull (3 mótorar) eða 16.5 L + 16.5 L (4 mótorar)Fylla þar til olía rennur úr áfyllingargati
2LoftkælingLoftsía farþegarýmisÁ 60,000 km eða 6 mánaða frestiOEM-sía með virku kolefni3 stk.
3Mótor / rafstýringKælivökviÁ 240,000 km eða 2 ára frestiEtýlenglýkól −45 °C30 L (3 mótorar) eða 35 L (4 mótorar)Fylla að milli MAX- og MIN-merkja á þenslugeymi
4RafhlaðaKælivökviÁ 240,000 km eða 2 ára frestiEtýlenglýkól −45 °C37 L (NMC-liþíum) eða 27 L (LFP)
5StýriseiningSía og vökvakerfisolíaÁ 60,000 km eða 6 mán.–1 árs frestiOEM-sía; ATF31 stk.; 4 L
6LoftþjappaLoftsíueiningÁ 60,000 km eða 6 mánaða frestiOEM-síueining1 stk.Blása út á 10,000 km fresti
7LoftþurrkariÞurrkefnishylkiÁ 60,000 km eða 6 mánaða frestiOEM-þurrkefnishylki1 stk.
最長保固里程
1,000,000 km
電池保固
8 years
傳動系統保固
5 years
📋 保固手冊 756 字
🔧 保養手冊 827 字
《Windrose 品質保固手冊》與購車發票共同構成正式保固憑證。
🛡️ 保固原則 142 字
📋 保固範圍 325 字
保固除外事項 289 字
  1. 車主正確操作與保養車輛,且於保固期間或保固里程內因設計或製造瑕疵發生故障時,Windrose 將於檢查並確認責任後免費提供保固服務。
  2. 保固服務遵循「以修復為先、更換最少零組件」之原則。
  3. 保固服務僅涵蓋因品質瑕疵所產生之直接費用——工資、零件、耗材及外出服務費。間接或衍生性損失不在涵蓋範圍內。
  4. 保固期間內,車輛不得自行維修或拆解,且須保留故障狀態;否則服務站將拒絕提供保固服務。
  5. 保固範圍內提供之更換零件,僅承接原零件剩餘之保固期間。
  6. 若里程表故障且無法提供里程證明,里程以每月 28 天、每天 8 小時、平均時速 80 km/h 計算。

自購車日起算。零組件最長保固:8 years 或 1,000,000 km,以先到者為準。

系統期間里程零組件
⚡ 電池
電池8 years1,000,000 km電池包總成
🔌 電力電子
電力電子5 years600,000 km多合一配電單元(不含保險絲)
🔧 電驅動車橋
電驅動車橋5 years600,000 km馬達總成、電控總成、車橋殼體總成
2 years不限換檔控制器總成、主減速器殼體、差速器殼體、煞車底板、高壓線束
1 year不限換檔執行器、各類軸總成、軸承、襯套、行星齒輪、十字軸、接合套、各類齒輪、輪轂、半軸、油封、煞車碟盤、間隙調整臂、ABS、線束、水管等
3 months不限車輪螺栓、車輪螺帽、磨耗指示線、摩擦片(不含燒損或磨穿)
🚛 底盤
底盤3 years不限全車鑄件
2½ years不限後整合車架焊接總成
2 years不限車架總成
2½ years不限轉向油壺與方向盤
2 years不限轉向管柱
1½ years不限轉向泵;電動輔助轉向單元
2½ years氣動閥與空壓機
2 years200,000 km煞車管路
1 year煞車踏板、電控閥、儲氣筒
2 years不限空氣懸吊鑄鍛件(前後)
1 year不限空氣彈簧氣囊、減震器、橡膠件
📡 電子系統
電子系統2½ years胎壓監測、電子後視鏡
2 years200,000 km車燈、IVI/IPC/CAR 螢幕
2 years低壓線束、行車記錄器、DVR 攝影機
🤖 ADAS/駕駛輔助
ADAS/駕駛輔助5 years600,000 km整車控制器(VCU)
3 years200,000 km前視智慧攝影機;毫米波雷達(側向與前向)
2 years超音波雷達
🌡️ 熱管理
熱管理3 years200,000 km電動水泵 x2(電池與驅動冷卻)
2 years200,000 km尼龍冷卻液管路
1 year空調壓縮機
🚘 駕駛室
駕駛室3 years白車身;滑門與滑軌;安全帶;鉸鏈;門鎖系統
2½ years滑門驅動總成
2 years200,000 km全車玻璃;座椅
其他
其他6 months30,000 km所有未列明零組件
下列情形不屬於保固範圍:
  • 1車輛銘牌與出廠規格不符,或遭變造。
  • 2使用非原廠油液、濾芯或零件。
  • 3正常使用期間使用低於規定規格之油液。
  • 4保固期間內發生故障未至服務站,而自行維修。
  • 5未經授權之改裝、加裝設備或更換零組件導致故障。
  • 6維修時使用非原廠零件,導致後續故障。
  • 7故障未處理即繼續行駛,造成其他零組件二次損壞。
  • 8交通事故損壞且無警方報案紀錄或保險理賠。
  • 9超載或超出額定負荷使用。
  • 10因碰撞、火災、刮損、竊盜或犯罪行為造成之損壞。
  • 11天然災害(地震、水災、雷擊、冰雹、沙塵暴等)或海水、化學腐蝕、動物排泄物造成之損壞。
  • 12噪音、震動、磨損、老化等正常損耗。
  • 13拒絕服務站對車輛進行檢查或鑑定。
  • 14車輛已超出保固期。
  • 15竄改或更換里程表,致里程無法確認。
  • 16隨車工具、附件或技術文件遺失。
  • 17未依規定進行定期檢查、調整、鎖緊、清潔或潤滑。
  • 18疏於檢查線束,造成磨損、短路或電氣火災。
  • 19非法改裝或不當使用車輛結構。
  • 20因作業環境、場地條件、裝卸作業或超載造成之異常損壞。
  • 21未按時更換濾芯或使用劣質濾芯,造成壓縮機提前磨損。
  • 22空氣乾燥器未依期更換,導致乾燥劑失效及煞車系統故障。
  • 23無法提供《Windrose 品質保固手冊》或有效購車證明。
🔧 保養時程 71 字
💧 核可油液 100 字
保養檢查表 487 字
📦 耗材參考 169 字
首次保養
3,700 miles
或自購車日起 3 months 內,以先到者為準
定期保養
60,000 km
其後每一保養週期
首次保養費用
免費
所有工資與材料全額涵蓋
定期保養費用
使用者自付
工資、齒輪油、冷卻液、濾芯等
未依規定進行保養,將視為使用者自願放棄保固權利。定期保養為享有保固之強制條件。
嚴禁混用不同等級之油液,或同等級但不同製造商之油液。因混用油液造成之任何故障,由使用者自行負責。
#油液規格系統
1轉向助力單元液壓油ATF3
2空調壓縮機冷媒R134a
3電池冷卻壓縮機(電動)冷媒R134a
4馬達與電控(冷卻迴路)冷卻液乙二醇防凍液 −45 °C,螢光黃,導電率 ≤ 100 μS/cm;符合 GB 29743.2-2025
5電池(冷卻迴路)冷卻液與馬達/電控冷卻迴路相同規格
6電驅動車橋齒輪油GL-5 (75W/90) 長效型
7洗滌壺洗滌液車用擋風玻璃清洗液(GB/T 23436-2009)
系統項目首次保養定期保養費用
動力電池
檢查電池箱體清潔度及接頭有無堵塞;檢查線束完整性與絕緣;檢查安裝螺栓有無鬆動;確認充電插座乾燥、無異物且端子無燒蝕;進行充電插座測試
確認各電池包 SOC 及故障碼;檢查單體電池最高/最低/平均電壓與溫度、最大壓差與最大溫差;檢查 SOH
電驅動車橋
更換驅動橋齒輪油更換使用者自付
檢查高/低壓線束、冷卻液迴路(洩漏、彎折、卡箍鬆動);馬達與控制器絕緣及接地線;各零組件緊固螺栓;輪端與減速器有無漏油/漏液
馬達控制器系統
檢查控制器低壓線束端子有無鬆動及密封是否良好;斷開高壓並檢查絕緣電阻;確認冷卻運作正常;讀取並記錄運行參數
配電單元
檢查高壓線束與航空接頭連接與固定是否良好;低壓線束連接;絕緣電阻;冷卻液迴路有無洩漏;接地線連接
電控液壓轉向
檢查轉向拉桿球接頭間隙與開口銷;轉向泵運作與配線;方向盤/轉向管柱鎖緊螺栓;軟管卡箍與滲油狀況;潤滑轉向拉桿球接頭;檢查轉向自由行程
檢查轉向油液位/更換轉向油並清潔濾芯更換使用者自付
電動空壓機
清潔空氣濾芯(首次保養吹除;其後每 10,000 km 吹除一次)吹除更換使用者自付
檢查高壓線束有無破損或連接鬆動;鎖緊支架螺絲;檢查絕緣電阻
檢查空氣乾燥器、冷凝器、四迴路保護閥及蛇形管有無漏氣更換使用者自付
電池冷卻系統
檢查膨脹水箱液位;讀取電池熱管理資料以確認製冷功能;檢查迴路連接與接頭;檢查冷卻液泵運作及冷卻液濾芯
檢查冷卻液符合規格,且無洩漏或損耗更換使用者自付
煞車系統
檢查駐煞車效能;煞車踏板自由行程;煞車管路及各模組漏氣;調整煞車間隙;排放儲氣筒積水
檢查煞車摩擦片磨耗更換使用者自付
底盤系統
檢查空氣彈簧氣囊安裝與磨損;懸吊高度與氣囊漏氣;減震器漏油;鎖緊減震器支架、緩衝塊支架、X 型控制臂、縱向推力桿、推力桿支架、U 型螺栓螺帽、高度閥安裝螺栓;檢查煞車氣管/儲氣筒/拖車氣管接頭有無漏氣
駕駛室
檢查前面板開啟;雨刷、洗滌器、後視鏡、車窗升降器、車頂/擋風玻璃遮陽簾;方向盤/資訊娛樂系統/座椅;車門開關操作;各側飾板、踏板與擋泥板翼有無鬆動
電氣系統
檢查蓄電池電源線與接地線鎖緊;輔助蓄電池容量;所有燈具/指示器/儀表/資訊娛樂系統;讀取整車故障碼;檢查線束有無磨損/干涉;保險絲/繼電器;電控系統自檢;各模組安裝牢固性
空調系統
檢查空調系統運作;檢查並清潔或更換車室空氣濾芯檢查更換使用者自付
第五輪聯結器
檢查第五輪有無損壞、彎曲或裂紋;確認運作正常;鎖緊安裝螺栓;檢查鞍座磨耗環、鎖爪、鞍座表面及拖車主銷磨耗;塗抹潤滑脂更換使用者自付
#系統零組件週期規格數量備註
1電驅動車橋齒輪油每 300,000 km 或 1 yearGL-5 (75W/90)16.5 L 中橋 + 11.5 L 後橋(3 馬達)或 16.5 L + 16.5 L(4 馬達)加注至油液自加注孔流出
2空調車室空氣濾芯每 60,000 km 或 6 months活性碳原廠濾芯3 件
3馬達/電控冷卻液每 240,000 km 或 2 years乙二醇 −45 °C30 L(3 馬達)或 35 L(4 馬達)加注至膨脹水箱 MAX 與 MIN 刻度之間
4電池冷卻液每 240,000 km 或 2 years乙二醇 −45 °C37 L(NMC 鋰電池)或 27 L(LFP)
5轉向單元濾芯與液壓油每 60,000 km 或 6–1 year原廠濾芯;ATF31 件;4 L
6空壓機空氣濾芯每 60,000 km 或 6 months原廠濾芯1 件每 10,000 km 吹除一次
7空氣乾燥器乾燥劑罐每 60,000 km 或 6 months原廠乾燥劑罐1 件
מרחק כיסוי מרבי
1,000,000 km
אחריות סוללה
8 years
אחריות מערכת הנעה
5 years
📋 מדריך אחריות 756 מילים
🔧 מדריך תחזוקה 827 מילים
מדריך אחריות האיכות של Windrose וחשבונית הרכישה מהווים יחד את תעודת האחריות הרשמית.
🛡️ עקרונות האחריות 142 מילים
📋 היקף האחריות 325 מילים
חריגות מהאחריות 289 מילים
  1. כאשר הבעלים הפעיל ותחזק את הרכב כראוי, ותקלה מתרחשת בתוך תקופת האחריות או הקילומטראז' עקב פגמי תכנון או ייצור, Windrose תבדוק ותאשר את האחריות לפני מתן שירות אחריות ללא תשלום.
  2. שירות האחריות פועל לפי העיקרון של "תיקון תחילה, החלפת מספר הרכיבים המזערי".
  3. שירות האחריות מכסה רק עלויות ישירות הנובעות מפגמי איכות — עבודה, חלקים, חומרים מתכלים ודמי קריאה. נזקים עקיפים או תוצאתיים אינם מכוסים.
  4. במהלך תקופת האחריות אין לתקן או לפרק את הרכב באופן עצמאי. יש לשמר את מצב התקלה; אחרת תחנת השירות תסרב לספק שירות אחריות.
  5. חלקי חילוף הניתנים במסגרת כיסוי האחריות נושאים רק את יתרת תקופת האחריות של הרכיב המקורי.
  6. אם מד המרחק מתקלקל ואין ראיה לקילומטראז', הקילומטראז' מחושב לפי 28 ימים בחודש, 8 שעות ביום, במהירות ממוצעת של 80 km/h.

מתאריך הרכישה. כיסוי רכיבים מרבי: 8 years או 1,000,000 km, המוקדם מביניהם.

מערכתזמןמרחקרכיבים
⚡ סוללה
סוללה8 years1,000,000 kmמכלול מארז סוללה
🔌 אלקטרוניקת הספק
אלקטרוניקת הספק5 years600,000 kmיחידת חלוקת הספק משולבת (לא כולל נתיכים)
🔧 סרן הנעה חשמלי
סרן הנעה חשמלי5 years600,000 kmמכלול מנוע, מכלול בקרה חשמלית, מכלול בית סרן
2 yearsללא הגבלהמכלול בקר הילוכים, בית מפחית ראשי, בית דיפרנציאל, לוחית גב בלם, צמת חיווט מתח גבוה
1 yearללא הגבלהמפעיל הילוכים, כל מכלולי הצירים, מיסבים, תותבים, גלגלי שיניים פלנטריים, ציר צולב, שרוולי שילוב, כל סוגי גלגלי השיניים, טבורי גלגלים, צירי סרן, אטמי שמן, דיסקיות בלם, מכווני מרווח, ABS, צמת חיווט, צינורות מים ועוד
3 חודשיםללא הגבלהברגי גלגל, אומי גלגל, חוט חיווי בלאי, רפידות חיכוך (לא כולל נזקי שריפה או שחיקה מוחלטת)
🚛 שלדה
שלדה3 yearsללא הגבלהיציקות לכל הרכב
2½ yearsללא הגבלהמכלול ריתוך מסגרת אינטגרציה אחורית
2 yearsללא הגבלהמכלול שלדה
2½ yearsללא הגבלהמיכל נוזל היגוי וגלגל הגה
2 yearsללא הגבלהעמוד הגה
1½ yearsללא הגבלהמשאבת היגוי; יחידת היגוי כוח חשמלית
2½ yearsשסתומי אוויר ומדחס אוויר
2 years200,000 kmצנרת בלמים
1 yearדוושת בלם, שסתומי בקרה חשמליים, מיכל אוויר
2 yearsללא הגבלהיציקות וחישולים של מתלה אוויר (קדמי ואחורי)
1 yearללא הגבלהכריות אוויר, בולמי זעזועים, חלקי גומי
📡 אלקטרוניקה
אלקטרוניקה2½ yearsניטור לחץ אוויר בצמיגים, מראות אלקטרוניות
2 years200,000 kmתאורה, מסכי IVI / IPC / CAR
2 yearsצמת חיווט מתח נמוך, מצלמת דרך, מצלמות DVR
🤖 ADAS / סיוע לנהג
ADAS / סיוע לנהג5 years600,000 kmיחידת בקרת רכב (VCU)
3 years200,000 kmמצלמה חכמה קדמית; מכ"ם גלים מילימטריים (צד וחזית)
2 yearsמכ"ם אולטרסוני
🌡️ ניהול תרמי
ניהול תרמי3 years200,000 kmמשאבות מים חשמליות x2 (קירור סוללה והנעה)
2 years200,000 kmצנרת נוזל קירור מניילון
1 yearמדחס מיזוג אוויר
🚘 תא נהג
תא נהג3 yearsשלד מרכב; דלת הזזה ומסילה; חגורות בטיחות; צירים; מערכת נעילת דלתות
2½ yearsמכלול הנעת דלת הזזה
2 years200,000 kmכל הזגוגיות; מושבים
אחר
אחר6 חודשים30,000 kmכל הרכיבים שלא צוינו
הנסיבות הבאות אינן נכללות בהיקף האחריות:
  • 1לוחית הזיהוי של הרכב אינה תואמת את מפרט המפעל, או שונתה.
  • 2נעשה שימוש בנוזלים, מסננים או חלקים שאינם מקוריים.
  • 3נעשה שימוש בנוזלים מתחת למפרט הנדרש במהלך הפעלה רגילה.
  • 4במהלך תקופת האחריות תוקנה תקלה באופן עצמאי מבלי לפנות לתחנת שירות.
  • 5שינוי לא מורשה, הוספת ציוד או החלפת רכיבים שגרמו לתקלה.
  • 6נעשה שימוש בחלקי חילוף לא מקוריים במהלך תיקון, שגרם לתקלה נוספת.
  • 7תקלה לא טופלה לפני המשך הנסיעה, וגרמה לנזק משני לרכיבים נוספים.
  • 8נזק מתאונת דרכים ללא דוח משטרה או תביעת ביטוח.
  • 9העמסת יתר או הפעלה מעבר לקיבולת הנקובה.
  • 10נזק מהתנגשות, שריפה, שריטה, גניבה או פעילות פלילית.
  • 11אסונות טבע (רעידת אדמה, שיטפון, ברק, ברד, סופת חול וכו') או נזק ממי ים, קורוזיה כימית או הפרשות בעלי חיים.
  • 12בלאי רגיל כגון רעש, רעידות, שחיקה והזדקנות.
  • 13סירוב לאפשר לתחנת השירות לבדוק או להעריך את הרכב.
  • 14הרכב מחוץ לתקופת האחריות.
  • 15חבלה במד המרחק או החלפתו כך שלא ניתן לקבוע את הקילומטראז'.
  • 16אובדן כלים, אביזרים או מסמכים טכניים שסופקו עם הרכב.
  • 17אי-ביצוע בדיקה, כוונון, הידוק, ניקוי או שימון מתוכננים כנדרש.
  • 18הזנחת בדיקת צמת החיווט שגרמה לשפשוף, קצרים חשמליים או שריפה חשמלית.
  • 19שינוי לא חוקי או שימוש לא נאות במבנה הרכב.
  • 20נזק חריג שנגרם מסביבת העבודה, תנאי האתר, פעולות טעינה/פריקה או העמסת יתר.
  • 21בלאי מוקדם של המדחס שנגרם מאי-החלפת מסננים בזמן או משימוש במסננים באיכות ירודה.
  • 22מייבש אוויר שלא הוחלף במועד, מה שהוביל לכשל בחומר הסופח ולתקלות במערכת הבלמים.
  • 23אי-יכולת להציג את מדריך אחריות האיכות של Windrose או הוכחת רכישה תקפה.
🔧 לוח זמני תחזוקה 71 מילים
💧 נוזלים מאושרים 100 מילים
רשימת בדיקות תחזוקה 487 מילים
📦 מדריך חומרים מתכלים 169 מילים
טיפול ראשון
3,700 מייל
או בתוך 3 חודשים מתאריך הרכישה, המוקדם מביניהם
טיפול תקופתי
60,000 km
בכל מרווח עוקב
עלות טיפול ראשון
ללא תשלום
כל העבודה והחומרים מכוסים במלואם
עלות טיפול תקופתי
בתשלום המשתמש
עבודה, שמן גיר, נוזל קירור, מסננים ועוד
אי-ביצוע תחזוקה כנדרש ייחשב כוויתור מרצון של המשתמש על זכויות האחריות שלו. תחזוקה מתוכננת היא תנאי מחייב לכיסוי האחריות.
ערבוב נוזלים בדרגות שונות, או מאותה דרגה מיצרנים שונים, אסור בהחלט. כל תקלה שנגרמה מערבוב נוזלים היא באחריות המשתמש.
#נוזלמפרטמערכת
1יחידת היגוי כוחשמן הידראוליATF3
2מדחס מיזוג אווירקררR134a
3מדחס קירור סוללה (חשמלי)קררR134a
4מנוע ובקרה חשמלית (מעגל קירור)נוזל קירורנוגד קיפאון אתילן גליקול −45 °C, צהוב פלואורסצנטי, מוליכות ≤ 100 μS/cm; עומד בתקן GB 29743.2-2025
5סוללה (מעגל קירור)נוזל קירורמפרט זהה למעגל הקירור של המנוע/הבקרה החשמלית
6סרן הנעה חשמלישמן גירGL-5 (75W/90) מסוג אורך חיים ארוך
7מיכל נוזל שטיפהנוזל שטיפהנוזל שטיפת שמשות לרכב (GB/T 23436-2009)
מערכתמשימהטיפול ראשוןטיפול תקופתיעלות
סוללת הנעה
בדיקת ניקיון מארז הסוללה והמחברים לחסימות; בדיקת שלמות צמת החיווט והבידוד; בדיקת ברגי ההרכבה לרפיון; וידוא ששקע הטעינה יבש, נקי מפסולת ושההדקים אינם שרופים; ביצוע בדיקת שקע טעינה
אימות SOC של כל מארז סוללה וקודי תקלה; בדיקת מתח וטמפרטורה גבוהים/נמוכים/ממוצעים של תאים בודדים, הפרש מתח מרבי והפרש טמפרטורה מרבי; בדיקת SOH
סרן הנעה חשמלי
החלפת שמן גיר של סרן ההנעההחלפהבתשלום המשתמש
בדיקת צמת חיווט מתח גבוה/נמוך, מעגל נוזל הקירור (דליפות, כיפופים, חבקים רופפים); בידוד המנוע והבקר וחוט ההארקה; ברגי החיזוק של כל הרכיבים; קצה הגלגל והמפחית לדליפות שמן/נוזלים
מערכת בקר מנוע
בדיקת הדקי צמת החיווט במתח נמוך של הבקר לרפיון ולאיטום תקין; ניתוק המתח הגבוה ובדיקת התנגדות הבידוד; בדיקה שהקירור פועל כראוי; קריאה ותיעוד של פרמטרי ההפעלה
יחידת חלוקת הספק
בדיקת צמת חיווט מתח גבוה ומחברי תעופה לחיבור וקיבוע תקינים; חיבורי צמת חיווט מתח נמוך; התנגדות בידוד; מעגל נוזל קירור לדליפות; חיבור חוט הארקה
היגוי אלקטרו-הידראולי
בדיקת חופש מפרקי הכדור של מוט ההיגוי ופיני הפיצול; פעולת משאבת ההיגוי והחיווט; ברגי נעילת גלגל ההגה/עמוד ההגה; חבקי הצינורות ומצב נזילת השמן; שימון מפרקי הכדור של מוט ההיגוי; בדיקת חופש ההיגוי
בדיקת מפלס נוזל ההיגוי / החלפת שמן ההיגוי וניקוי המסנןהחלפהבתשלום המשתמש
מדחס אוויר חשמלי
ניקוי אלמנט מסנן האוויר (ניקוי בלחץ אוויר בטיפול הראשון; ניקוי בלחץ אוויר כל 10,000 km לאחר מכן)ניקוי בלחץ אווירהחלפהבתשלום המשתמש
בדיקת צמת חיווט מתח גבוה לנזק או לחיבורים רופפים; הידוק ברגי התושבת; בדיקת התנגדות בידוד
בדיקת מייבש האוויר, המעבה, שסתום ההגנה ארבע-מעגלי וצינור הנחש לדליפות אווירהחלפהבתשלום המשתמש
מערכת קירור סוללה
בדיקת מפלס הנוזל במיכל ההתפשטות; קריאת נתוני הניהול התרמי של הסוללה לאימות תפקוד הקירור; בדיקת חיבורי המעגל והמחברים; בדיקת פעולת משאבת נוזל הקירור ומסנן נוזל הקירור
בדיקה שנוזל הקירור עומד במפרט ושאין דליפות או אובדניםהחלפהבתשלום המשתמש
מערכת בלמים
בדיקת יעילות בלם החניה; המהלך החופשי של דוושת הבלם; דליפות אוויר בצנרת הבלמים ובכל המודולים; כוונון מרווח הבלמים; ניקוז מיכלי האוויר
בדיקת בלאי רפידות החיכוך של הבלמיםהחלפהבתשלום המשתמש
מערכת שלדה
בדיקת התקנת כריות האוויר והבלאי שלהן; גובה המתלה ודליפות כריות האוויר; דליפות שמן בבולמי הזעזועים; הידוק תושבות בולמי הזעזועים, תושבות מגבילי המהלך, זרועות בקרה מסוג X, מוטות דחף אורכיים, תושבות מוטות דחף, אומי בורגי U, ברגי התקנת שסתום הגובה; בדיקת חיבורי צנרת אוויר לבלמים/מיכלי אוויר/צינור אוויר לגרור לדליפות
תא נהג
בדיקת פתיחת הלוח הקדמי; מגבים, מתז, מראות, מנגנוני חלונות, סוככי שמש לגג/לשמשה הקדמית; גלגל הגה/מערכת מולטימדיה/מושבים; פעולת פתיחה/סגירה של הדלתות; כל פאנלי הצד, לוחות המדרגות וכנפי הבוץ לרפיון
מערכת חשמל
בדיקת הידוק כבל המצבר וכבל ההארקה; קיבולת מצבר העזר; כל התאורה/המחוונים/המכשירים/המולטימדיה; קריאת קודי תקלה של הרכב; בדיקת צמת החיווט לשפשוף/הפרעה; נתיכים/ממסרים; בדיקה עצמית של מערכת הבקרה האלקטרונית; קיבוע התקנת המודולים
מערכת מיזוג אוויר
בדיקת פעולת מערכת המיזוג; בדיקה וניקוי או החלפה של מסנן האוויר של תא הנוסעיםבדיקההחלפהבתשלום המשתמש
צימוד גלגל חמישי
בדיקת הגלגל החמישי לנזק, כיפוף או סדקים; אימות פעולה תקינה; הידוק ברגי ההתקנה; בדיקת בלאי טבעת האוכף, לסת הנעילה, משטח האוכף ופין המלך של הגרור; מריחת גריזהחלפהבתשלום המשתמש
#מערכתרכיבמרווחמפרטכמותהערות
1סרן הנעה חשמלישמן גירכל 300,000 km או 1 yearGL-5 (75W/90)16.5 L סרן אמצעי + 11.5 L סרן אחורי (3 מנועים) או 16.5 L + 16.5 L (4 מנועים)מלא עד שהשמן זורם מפתח המילוי
2מיזוג אווירמסנן אוויר תא נוסעיםכל 60,000 km או 6 חודשיםמסנן OEM פחם פעיל3 יחידות
3מנוע / בקרה חשמליתנוזל קירורכל 240,000 km או 2 yearsאתילן גליקול −45 °C30 L (3 מנועים) או 35 L (4 מנועים)מלא עד בין סימוני MAX ו-MIN במיכל ההתפשטות
4סוללהנוזל קירורכל 240,000 km או 2 yearsאתילן גליקול −45 °C37 L (ליתיום NMC) או 27 L (LFP)
5יחידת היגוימסנן ושמן הידראוליכל 60,000 km או 6–1 yearמסנן OEM; ATF31 יחידה; 4 L
6מדחס אוויראלמנט מסנן אווירכל 60,000 km או 6 חודשיםאלמנט מסנן OEM1 יחידהניקוי בלחץ אוויר כל 10,000 km
7מייבש אווירמיכל חומר סופחכל 60,000 km או 6 חודשיםמיכל חומר סופח OEM1 יחידה
أقصى مسافة تغطية
1,000,000 كم
ضمان البطارية
8 سنوات
ضمان مجموعة نقل الحركة
5 سنوات
📋 دليل الضمان 756 كلمة
🔧 دليل الصيانة 827 كلمة
يشكّل دليل ضمان الجودة من Windrose وفاتورة الشراء معًا شهادة الضمان الرسمية.
🛡️ مبادئ الضمان 142 كلمة
📋 نطاق الضمان 325 كلمة
استثناءات الضمان 289 كلمة
  1. عندما يقوم المالك بتشغيل المركبة وصيانتها بشكل صحيح ويحدث عطل خلال فترة الضمان أو ضمن المسافة المشمولة نتيجة عيوب في التصميم أو التصنيع، تقوم Windrose بالفحص وتأكيد المسؤولية قبل تقديم خدمة الضمان مجانًا.
  2. تتبع خدمة الضمان مبدأ «الإصلاح أولًا، واستبدال أقل عدد ممكن من المكونات».
  3. تغطي خدمة الضمان فقط التكاليف المباشرة الناتجة عن عيوب الجودة — أجور العمل وقطع الغيار والمواد الاستهلاكية ورسوم الانتقال. ولا تشمل الخسائر غير المباشرة أو التبعية.
  4. خلال فترة الضمان، يجب عدم إصلاح المركبة أو تفكيكها ذاتيًا. ويجب الحفاظ على حالة العطل كما هي؛ وإلا فسترفض محطة الخدمة تقديم خدمة الضمان.
  5. قطع الغيار البديلة المقدمة ضمن تغطية الضمان لا تحمل سوى فترة الضمان المتبقية للمكوّن الأصلي.
  6. إذا تعطل عداد المسافات ولم يتوفر دليل على المسافة المقطوعة، تُحسب المسافة على أساس 28 يومًا في الشهر و8 ساعات في اليوم بسرعة متوسطة قدرها 80 كم/ساعة.

اعتبارًا من تاريخ الشراء. الحد الأقصى لتغطية المكونات: 8 سنوات أو 1,000,000 كم، أيهما يأتي أولًا.

النظامالمدةالمسافةالمكونات
⚡ البطارية
البطارية8 سنوات1,000,000 كممجموعة حزمة البطارية
🔌 إلكترونيات القدرة
إلكترونيات القدرة5 سنوات600,000 كموحدة توزيع الطاقة المتكاملة (باستثناء المصهرات)
🔧 محور الدفع الكهربائي
محور الدفع الكهربائي5 سنوات600,000 كممجموعة المحرك، مجموعة التحكم الإلكتروني، مجموعة غلاف المحور
سنتانغير محدودمجموعة وحدة التحكم في نقل السرعات، غلاف المخفّض الرئيسي، غلاف الترس التفاضلي، لوحة دعم الفرامل، ضفيرة الجهد العالي
سنة واحدةغير محدودمشغّل نقل السرعات، جميع مجموعات الأعمدة، المحامل، الجلب، التروس الكوكبية، العمود الصليبي، أكمام التعشيق، جميع أنواع التروس، صرر العجلات، أعمدة المحاور، موانع تسرب الزيت، أقراص الفرامل، ضوابط خلوص الفرامل، نظام ABS، الضفائر، أنابيب المياه، إلخ.
3 أشهرغير محدودمسامير العجلات، صواميل العجلات، سلك مؤشر التآكل، بطانات الاحتكاك (باستثناء أضرار الاحتراق أو التآكل الكامل)
🚛 الشاسيه
الشاسيه3 سنواتغير محدودمسبوكات المركبة بالكامل
سنتان ونصفغير محدودمجموعة لحام إطار التكامل الخلفي
سنتانغير محدودمجموعة الإطار
سنتان ونصفغير محدودخزان سائل التوجيه وعجلة القيادة
سنتانغير محدودعمود التوجيه
سنة ونصفغير محدودمضخة التوجيه؛ وحدة التوجيه المعزز الكهربائي
سنتان ونصفصمامات الهواء وضاغط الهواء
سنتان200,000 كمخطوط الفرامل
سنة واحدةدواسة الفرامل، صمامات التحكم الكهربائية، خزان الهواء
سنتانغير محدودمسبوكات ومطروقات التعليق الهوائي (الأمامي والخلفي)
سنة واحدةغير محدودالوسائد الهوائية، المخمدات، الأجزاء المطاطية
📡 الإلكترونيات
الإلكترونياتسنتان ونصفمراقبة ضغط الإطارات، المرايا الإلكترونية
سنتان200,000 كمالإضاءة، شاشات IVI / IPC / CAR
سنتانضفيرة الجهد المنخفض، كاميرا لوحة القيادة، كاميرات DVR
🤖 ADAS / أنظمة مساعدة السائق
ADAS / أنظمة مساعدة السائق5 سنوات600,000 كموحدة التحكم في المركبة (VCU)
3 سنوات200,000 كمكاميرا ذكية أمامية؛ رادار بالموجات المليمترية (جانبي وأمامي)
سنتانرادار بالموجات فوق الصوتية
🌡️ الإدارة الحرارية
الإدارة الحرارية3 سنوات200,000 كممضختا مياه كهربائيتان x2 (تبريد البطارية ونظام الدفع)
سنتان200,000 كمخطوط سائل التبريد النايلونية
سنة واحدةضاغط مكيف الهواء
🚘 الكابينة
الكابينة3 سنواتالهيكل المعدني الخام؛ الباب المنزلق ومساره؛ أحزمة الأمان؛ المفصلات؛ نظام قفل الأبواب
سنتان ونصفمجموعة تشغيل الباب المنزلق
سنتان200,000 كمجميع الزجاج؛ المقاعد
أخرى
أخرى6 أشهر30,000 كمجميع المكونات غير المحددة
تقع الحالات التالية خارج نطاق الضمان:
  • 1عدم تطابق لوحة بيانات المركبة مع مواصفات المصنع، أو تعرضها للتعديل.
  • 2استخدام سوائل أو مرشحات أو قطع غيار غير أصلية.
  • 3استخدام سوائل أقل من المواصفات المطلوبة أثناء التشغيل العادي.
  • 4إصلاح العطل ذاتيًا خلال فترة الضمان دون التوجه إلى محطة الخدمة.
  • 5تعديل غير مصرح به أو إضافة معدات أو تغيير مكونات تسبب في حدوث عطل.
  • 6استخدام قطع غيار غير أصلية أثناء الإصلاح، مما تسبب في عطل لاحق.
  • 7عدم معالجة العطل قبل مواصلة القيادة، مما تسبب في أضرار ثانوية لمكونات أخرى.
  • 8أضرار حوادث مرورية دون محضر شرطة أو مطالبة تأمين.
  • 9التحميل الزائد أو التشغيل بما يتجاوز السعة المقررة.
  • 10أضرار ناتجة عن التصادم أو الحريق أو الخدش أو السرقة أو نشاط إجرامي.
  • 11الكوارث الطبيعية (زلزال، فيضان، صواعق، بَرَد، عواصف رملية، إلخ) أو أضرار ناجمة عن مياه البحر أو التآكل الكيميائي أو فضلات الحيوانات.
  • 12التآكل الطبيعي مثل الضوضاء والاهتزاز والاحتكاك والتقادم.
  • 13رفض السماح لمحطة الخدمة بفحص المركبة أو تقييمها.
  • 14المركبة خارج فترة الضمان.
  • 15العبث بعداد المسافات أو استبداله بحيث يتعذر تحديد المسافة المقطوعة.
  • 16فقدان الأدوات أو الملحقات أو الوثائق الفنية المرفقة بالمركبة.
  • 17عدم إجراء الفحص أو الضبط أو الإحكام أو التنظيف أو التشحيم المجدول حسب المطلوب.
  • 18إهمال فحص ضفائر الأسلاك مما يؤدي إلى الاحتكاك أو قصر الدارة أو حريق كهربائي.
  • 19تعديل غير قانوني لهيكل المركبة أو استخدام غير سليم له.
  • 20أضرار غير طبيعية ناجمة عن بيئة العمل أو ظروف الموقع أو عمليات التحميل/التفريغ أو التحميل الزائد.
  • 21تآكل مبكر للضاغط بسبب عدم استبدال المرشحات في موعدها أو استخدام مرشحات رديئة الجودة.
  • 22عدم استبدال مجفف الهواء في موعده المحدد، مما يؤدي إلى فشل المادة المجففة وأعطال في نظام الفرامل.
  • 23عدم القدرة على تقديم دليل ضمان الجودة من Windrose أو إثبات شراء صالح.
🔧 جدول الصيانة 71 كلمة
💧 السوائل المعتمدة 100 كلمة
قائمة فحص الصيانة 487 كلمة
📦 مرجع المواد الاستهلاكية 169 كلمة
الصيانة الأولى
3,700 ميل
أو خلال 3 أشهر من تاريخ الشراء، أيهما يأتي أولًا
الصيانة الدورية
60,000 كم
عند كل فترة لاحقة
تكلفة الصيانة الأولى
مجانًا
جميع أجور العمل والمواد مشمولة بالكامل
تكلفة الصيانة الدورية
على نفقة المستخدم
أجور العمل، زيت التروس، سائل التبريد، المرشحات، إلخ.
يُعد عدم إجراء الصيانة حسب المطلوب بمثابة تنازل طوعي من المستخدم عن حقوقه في الضمان. الصيانة المجدولة شرط إلزامي لتغطية الضمان.
يُحظر تمامًا خلط سوائل من درجات مختلفة، أو من الدرجة نفسها من مصنّعين مختلفين. وتقع مسؤولية أي أعطال ناتجة عن خلط السوائل على عاتق المستخدم.
#السائلالمواصفةالنظام
1وحدة التوجيه المعزززيت هيدروليكيATF3
2ضاغط مكيف الهواءوسيط تبريدR134a
3ضاغط تبريد البطارية (كهربائي)وسيط تبريدR134a
4المحرك والتحكم الإلكتروني (دارة التبريد)سائل التبريدمانع تجمد جلايكول الإيثيلين −45 °C، أصفر فلوري، توصيلية ≤ 100 μS/cm؛ يستوفي المعيار GB 29743.2-2025
5البطارية (دارة التبريد)سائل التبريدنفس مواصفة دارة تبريد المحرك/التحكم الإلكتروني
6محور الدفع الكهربائيزيت التروسGL-5 (75W/90) من النوع طويل العمر
7خزان ماء المساحاتسائل غسيل الزجاجسائل غسيل الزجاج الأمامي للمركبات (GB/T 23436-2009)
النظامالمهمةالصيانة الأولىالصيانة الدوريةالتكلفة
بطارية الدفع
فحص نظافة غلاف البطارية والموصلات من الانسدادات؛ فحص سلامة الضفيرة والعزل؛ فحص مسامير التثبيت من الارتخاء؛ التأكد من أن مقبس الشحن جاف وخالٍ من الشوائب وأن الأطراف غير محترقة؛ إجراء اختبار مقبس الشحن
التأكد من حالة الشحن (SOC) لكل حزمة بطارية وأي رموز أعطال؛ فحص أعلى/أدنى/متوسط جهد ودرجة حرارة الخلايا المنفردة، وأقصى فرق في الجهد ودرجة الحرارة؛ فحص حالة السلامة (SOH)
محور الدفع الكهربائي
استبدال زيت تروس محور الدفعاستبدالعلى نفقة المستخدم
فحص ضفائر الجهد العالي/المنخفض ودارة سائل التبريد (تسريبات، انثناءات، مشابك مرتخية)؛ عزل المحرك ووحدة التحكم وسلك التأريض؛ جميع مسامير تثبيت المكونات؛ طرف العجلة والمخفّض بحثًا عن تسرب الزيت/السوائل
نظام وحدة التحكم في المحرك
فحص أطراف ضفيرة الجهد المنخفض لوحدة التحكم من الارتخاء وسلامة الإحكام؛ فصل الجهد العالي وفحص مقاومة العزل؛ التأكد من عمل التبريد بشكل صحيح؛ قراءة معلمات التشغيل وتسجيلها
وحدة توزيع الطاقة
فحص ضفيرة الجهد العالي والموصلات الجوية من حيث سلامة التوصيل والتثبيت؛ توصيلات ضفيرة الجهد المنخفض؛ مقاومة العزل؛ دارة سائل التبريد بحثًا عن تسريبات؛ توصيل سلك التأريض
التوجيه الكهروهيدروليكي
فحص خلوص مفاصل كرات وصلات التوجيه ومسامير التأمين؛ عمل مضخة التوجيه وأسلاكها؛ مسامير قفل عجلة/عمود التوجيه؛ مشابك الخراطيم وحالة رشح الزيت؛ تشحيم مفاصل كرات وصلات التوجيه؛ فحص الخلوص الحر للتوجيه
فحص مستوى سائل التوجيه / استبدال زيت التوجيه وتنظيف المرشحاستبدالعلى نفقة المستخدم
ضاغط الهواء الكهربائي
تنظيف عنصر مرشح الهواء بالنفخ (نفخ عند الصيانة الأولى؛ ثم نفخ كل 10,000 كم بعد ذلك)نفخاستبدالعلى نفقة المستخدم
فحص ضفيرة الجهد العالي من التلف أو ارتخاء التوصيلات؛ إحكام براغي الحامل؛ فحص مقاومة العزل
فحص مجفف الهواء والمكثف وصمام الحماية رباعي الدارات والأنبوب الملتوي بحثًا عن تسرب الهواءاستبدالعلى نفقة المستخدم
نظام تبريد البطارية
فحص مستوى السائل في خزان التمدد؛ قراءة بيانات الإدارة الحرارية للبطارية للتأكد من وظيفة التبريد؛ فحص توصيلات الدارة والموصلات؛ فحص عمل مضخة سائل التبريد ومرشح سائل التبريد
التأكد من مطابقة سائل التبريد للمواصفة وعدم وجود تسريبات أو فقداناستبدالعلى نفقة المستخدم
نظام الفرامل
فحص فعالية فرامل الانتظار؛ المسار الحر لدواسة الفرامل؛ خطوط الفرامل وتسربات الهواء في جميع الوحدات؛ ضبط خلوص الفرامل؛ تصريف خزانات الهواء
فحص تآكل بطانات احتكاك الفراملاستبدالعلى نفقة المستخدم
نظام الشاسيه
فحص تركيب الوسائد الهوائية وتآكلها؛ ارتفاع التعليق وتسربات الوسائد الهوائية؛ تسرب زيت ممتص الصدمات؛ إحكام حوامل ممتص الصدمات وحوامل مصدّات الارتداد وأذرع التحكم على شكل X وقضبان الدفع الطولية وحوامل قضبان الدفع وصواميل مسامير U ومسامير تثبيت صمام الارتفاع؛ فحص خطوط هواء الفرامل/الخزانات/توصيلات خرطوم هواء المقطورة بحثًا عن تسريبات
الكابينة
فحص فتح اللوحة الأمامية؛ المساحات وغسيل الزجاج والمرايا ومنظمات النوافذ ومظلات السقف/الزجاج الأمامي؛ عجلة القيادة/نظام المعلومات والترفيه/المقاعد؛ فتح الأبواب وإغلاقها؛ جميع ألواح الزخرفة الجانبية وألواح الدرجات ورفارف الطين من الارتخاء
النظام الكهربائي
فحص إحكام كابل طاقة البطارية وكابل التأريض؛ سعة البطارية المساعدة؛ جميع الإضاءة/المؤشرات/العدادات/نظام المعلومات والترفيه؛ قراءة رموز أعطال المركبة؛ فحص الضفيرة من الاحتكاك/التداخل؛ المصهرات/المرحلات؛ الفحص الذاتي لنظام التحكم الإلكتروني؛ إحكام تثبيت الوحدات
نظام تكييف الهواء
فحص عمل نظام التكييف؛ فحص مرشح هواء المقصورة وتنظيفه أو استبدالهفحصاستبدالعلى نفقة المستخدم
قاعدة القطر (العجلة الخامسة)
فحص العجلة الخامسة من التلف أو الانحناء أو الشقوق؛ التأكد من صحة التشغيل؛ إحكام مسامير التثبيت؛ فحص تآكل حلقة السرج وفك القفل وسطح السرج ومسمار ارتكاز المقطورة؛ وضع الشحماستبدالعلى نفقة المستخدم
#النظامالمكوّنالفترةالمواصفةالكميةملاحظات
1محور الدفع الكهربائيزيت التروسكل 300,000 كم أو سنة واحدةGL-5 (75W/90)16.5 لتر للمحور الأوسط + 11.5 لتر للمحور الخلفي (3 محركات) أو 16.5 لتر + 16.5 لتر (4 محركات)املأ حتى يتدفق الزيت من فتحة التعبئة
2تكييف الهواءمرشح هواء المقصورةكل 60,000 كم أو 6 أشهرمرشح أصلي بالكربون المنشّط3 وحدات
3المحرك / التحكم الإلكترونيسائل التبريدكل 240,000 كم أو سنتينجلايكول الإيثيلين −45 °C30 لترًا (3 محركات) أو 35 لترًا (4 محركات)املأ إلى ما بين علامتي MAX وMIN على خزان التمدد
4البطاريةسائل التبريدكل 240,000 كم أو سنتينجلايكول الإيثيلين −45 °C37 لترًا (ليثيوم NMC) أو 27 لترًا (LFP)
5وحدة التوجيهالمرشح والزيت الهيدروليكيكل 60,000 كم أو 6 أشهر–1 سنةمرشح أصلي؛ ATF3وحدة واحدة؛ 4 لتر
6ضاغط الهواءعنصر مرشح الهواءكل 60,000 كم أو 6 أشهرعنصر مرشح أصليوحدة واحدةنفخ كل 10,000 كم
7مجفف الهواءعلبة المادة المجففةكل 60,000 كم أو 6 أشهرعلبة مادة مجففة أصليةوحدة واحدة
Maksimum Kapsam Mesafesi
1,000,000 km
Batarya Garantisi
8 yıl
Aktarma Organları Garantisi
5 yıl
📋 Garanti Kılavuzu 756 kelime
🔧 Bakım Kılavuzu 827 kelime
Windrose Kalite Garanti Kılavuzu ve satın alma faturası birlikte resmi garanti belgesini oluşturur.
🛡️ Garanti İlkeleri 142 kelime
📋 Garanti Kapsamı 325 kelime
Garanti Dışı Durumlar 289 kelime
  1. Araç sahibinin aracı doğru şekilde kullanıp bakımını yaptırmış olması koşuluyla, garanti süresi veya kilometre sınırı içinde tasarım ya da üretim hatalarından kaynaklanan bir arıza oluşursa, Windrose incelemeyi yapıp sorumluluğu doğruladıktan sonra garanti hizmetini ücretsiz olarak sağlar.
  2. Garanti hizmeti, "önce onarım, en az sayıda parça değişimi" ilkesine göre yürütülür.
  3. Garanti hizmeti yalnızca kalite kusurlarından doğan doğrudan maliyetleri kapsar — işçilik, parçalar, sarf malzemeleri ve yerinde servis ücretleri. Dolaylı veya sonuçsal kayıplar kapsam dışıdır.
  4. Garanti süresi boyunca araçlar kullanıcı tarafından onarılmamalı veya sökülmemelidir. Arıza durumu korunmalıdır; aksi halde servis istasyonu garanti hizmetini reddeder.
  5. Garanti kapsamında sağlanan yedek parçalar, yalnızca orijinal parçanın kalan garanti süresini taşır.
  6. Kilometre sayacı arızalanır ve kilometre kanıtı sunulamazsa, kilometre ayda 28 gün, günde 8 saat ve ortalama 80 km/h hız üzerinden hesaplanır.

Satın alma tarihinden itibaren geçerlidir. Maksimum parça kapsamı: 8 yıl veya 1,000,000 km — hangisi önce gelirse.

SistemSüreMesafeParçalar
⚡ Batarya
Batarya8 yıl1,000,000 kmBatarya paketi komplesi
🔌 Güç Elektroniği
Güç Elektroniği5 yıl600,000 kmHepsi bir arada güç dağıtım ünitesi (sigortalar hariç)
🔧 E-Tahrik Aksı
E-Tahrik Aksı5 yıl600,000 kmMotor komplesi, E-kontrol komplesi, aks gövdesi komplesi
2 yılSınırsızVites kontrol ünitesi komplesi, ana redüktör gövdesi, diferansiyel gövdesi, fren taşıyıcı plakası, yüksek voltaj kablo demeti
1 yılSınırsızVites aktüatörü, tüm şaft kompleleri, rulmanlar, burçlar, planet dişliler, istavroz mili, kavrama manşonları, tüm dişli türleri, tekerlek göbekleri, aks milleri, yağ keçeleri, fren diskleri, fren cırcır kolları, ABS, kablo demeti, su boruları vb.
3 aySınırsızBijon cıvataları, bijon somunları, aşınma göstergesi kablosu, fren balataları (yanma hasarı veya tamamen aşınma hariç)
🚛 Şasi
Şasi3 yılSınırsızTüm araç döküm parçaları
2½ yılSınırsızArka entegrasyon çerçevesi kaynak komplesi
2 yılSınırsızŞasi komplesi
2½ yılSınırsızDireksiyon hidrolik deposu ve direksiyon simidi
2 yılSınırsızDireksiyon kolonu
1½ yılSınırsızDireksiyon pompası; elektrikli direksiyon ünitesi
2½ yılHava valfleri ve hava kompresörü
2 yıl200,000 kmFren hatları
1 yılFren pedalı, elektrikli kontrol valfleri, hava deposu
2 yılSınırsızHavalı süspansiyon döküm ve dövme parçaları (ön ve arka)
1 yılSınırsızHava körükleri, amortisörler, kauçuk parçalar
📡 Elektronik
Elektronik2½ yılLastik basıncı izleme, elektronik aynalar
2 yıl200,000 kmAydınlatma, IVI / IPC / CAR ekranları
2 yılDüşük voltaj kablo demeti, araç kamerası, DVR kameraları
🤖 ADAS / Sürücü Destek
ADAS / Sürücü Destek5 yıl600,000 kmAraç kontrol ünitesi (VCU)
3 yıl200,000 kmİleriye bakan akıllı kamera; milimetre dalga radarı (yan ve ön)
2 yılUltrasonik radar
🌡️ Termal Yönetim
Termal Yönetim3 yıl200,000 kmElektrikli su pompaları x2 (batarya ve tahrik soğutma)
2 yıl200,000 kmNaylon soğutma sıvısı hatları
1 yılKlima kompresörü
🚘 Kabin
Kabin3 yılBoyasız gövde; sürgülü kapı ve rayı; emniyet kemerleri; menteşeler; kapı kilit sistemi
2½ yılSürgülü kapı tahrik komplesi
2 yıl200,000 kmTüm camlar; koltuklar
Diğer
Diğer6 ay30,000 kmBelirtilmeyen tüm parçalar
Aşağıdaki durumlar garanti kapsamı dışındadır:
  • 1Araç tip etiketi fabrika özellikleriyle eşleşmiyor veya üzerinde değişiklik yapılmış.
  • 2Orijinal (OEM) olmayan sıvılar, filtreler veya parçalar kullanılmış.
  • 3Normal kullanım sırasında gerekli spesifikasyonun altında sıvılar kullanılmış.
  • 4Garanti süresi içinde arıza, servis istasyonuna gidilmeden kullanıcı tarafından onarılmış.
  • 5İzinsiz modifikasyon, ek ekipman veya parça değişikliği nedeniyle arıza oluşmuş.
  • 6Onarım sırasında OEM olmayan yedek parçalar kullanılmış ve sonradan arızaya yol açmış.
  • 7Arıza giderilmeden sürüşe devam edilmiş ve diğer parçalarda ikincil hasara neden olunmuş.
  • 8Polis raporu veya sigorta talebi bulunmayan trafik kazası hasarı.
  • 9Aşırı yükleme veya nominal kapasitenin üzerinde çalıştırma.
  • 10Çarpışma, yangın, çizilme, hırsızlık veya suç faaliyetinden kaynaklanan hasar.
  • 11Doğal afetler (deprem, sel, yıldırım, dolu, kum fırtınası vb.) veya deniz suyu, kimyasal korozyon ya da hayvan atıklarından kaynaklanan hasar.
  • 12Gürültü, titreşim, aşınma ve yaşlanma gibi normal yıpranma.
  • 13Servis istasyonunun aracı incelemesine veya değerlendirmesine izin verilmemesi.
  • 14Aracın garanti süresi dışında olması.
  • 15Kilometre sayacının kurcalanması veya değiştirilmesi nedeniyle kilometrenin belirlenememesi.
  • 16Araçla birlikte verilen alet, aksesuar veya teknik belgelerin kaybedilmesi.
  • 17Gerekli periyodik kontrol, ayar, sıkma, temizlik veya yağlama işlemlerinin yapılmaması.
  • 18Kablo demeti kontrolünün ihmal edilmesi sonucu sürtünme, kısa devre veya elektrik yangını oluşması.
  • 19Araç yapısının yasa dışı şekilde modifiye edilmesi veya uygunsuz kullanımı.
  • 20Çalışma ortamı, saha koşulları, yükleme/boşaltma işlemleri veya aşırı yüklemeden kaynaklanan anormal hasar.
  • 21Filtrelerin zamanında değiştirilmemesi veya düşük kaliteli filtre kullanılması nedeniyle kompresörün erken aşınması.
  • 22Hava kurutucusunun zamanında değiştirilmemesi sonucu kurutucu maddenin işlevini yitirmesi ve fren sistemi arızaları.
  • 23Windrose Kalite Garanti Kılavuzu veya geçerli bir satın alma belgesinin sunulamaması.
🔧 Bakım Programı 71 kelime
💧 Onaylı Sıvılar 100 kelime
Bakım Kontrol Listesi 487 kelime
📦 Sarf Malzemeleri Referansı 169 kelime
İlk Bakım
3,700 mil
veya satın alma tarihinden itibaren 3 ay içinde — hangisi önce gelirse
Periyodik Bakım
60,000 km
sonraki her aralıkta
İlk Bakım Ücreti
Ücretsiz
Tüm işçilik ve malzemeler tamamen karşılanır
Periyodik Bakım Ücreti
Kullanıcı öder
İşçilik, dişli yağı, soğutma sıvısı, filtreler vb.
Bakımın gerektiği şekilde yapılmaması, kullanıcının garanti haklarından gönüllü olarak feragat etmesi olarak değerlendirilir. Periyodik bakım, garanti kapsamının zorunlu bir koşuludur.
Farklı sınıflardaki sıvıların veya farklı üreticilerin aynı sınıftaki sıvılarının karıştırılması kesinlikle yasaktır. Karıştırılmış sıvılardan kaynaklanan tüm arızalar kullanıcının sorumluluğundadır.
#SıvıSpesifikasyonSistem
1Hidrolik direksiyon ünitesiHidrolik yağıATF3
2Klima kompresörüSoğutucu gazR134a
3Batarya soğutma kompresörü (elektrikli)Soğutucu gazR134a
4Motor ve E-kontrol (soğutma devresi)Soğutma sıvısıEtilen glikol antifriz −45 °C, floresan sarı, iletkenlik ≤ 100 μS/cm; GB 29743.2-2025 standardına uygun
5Batarya (soğutma devresi)Soğutma sıvısıMotor/E-kontrol soğutma devresi ile aynı spesifikasyon
6E-tahrik aksıDişli yağıGL-5 (75W/90) uzun ömürlü tip
7Silecek suyu deposuCam suyuOtomotiv ön cam yıkama sıvısı (GB/T 23436-2009)
SistemGörevİlk bakımPeriyodik bakımÜcret
Tahrik Bataryası
Batarya muhafazasının temizliğini ve konnektörlerde tıkanıklık olup olmadığını kontrol edin; kablo demeti bütünlüğünü ve yalıtımını kontrol edin; montaj cıvatalarında gevşeklik kontrolü yapın; şarj soketinin kuru ve kalıntısız olduğunu, terminallerin yanmamış olduğunu doğrulayın; şarj soketi testi yapın
Her batarya paketinin SOC değerini ve varsa arıza kodlarını doğrulayın; her bir hücrenin en yüksek/en düşük/ortalama voltajını ve sıcaklığını, maksimum voltaj farkını ve sıcaklık farkını kontrol edin; SOH kontrolü yapın
E-Tahrik Aksı
Tahrik aksı dişli yağını değiştirinDeğiştirKullanıcı öder
Yüksek/düşük voltaj kablo demetini ve soğutma devresini (sızıntı, bükülme, gevşek kelepçe) kontrol edin; motor ve kontrolör yalıtımı ile topraklama kablosunu; tüm parça bağlantı cıvatalarını; tekerlek ucu ve redüktörde yağ/sıvı sızıntısını kontrol edin
Motor Kontrol Sistemi
Kontrolör düşük voltaj kablo demeti terminallerinde gevşeklik ve uygun sızdırmazlık kontrolü yapın; yüksek voltaj bağlantısını ayırıp yalıtım direncini kontrol edin; soğutmanın doğru çalıştığını kontrol edin; çalışma parametrelerini okuyup kaydedin
Güç Dağıtım Ünitesi
Yüksek voltaj kablo demeti ve havacılık tipi konnektörlerin doğru bağlanıp sabitlendiğini; düşük voltaj kablo demeti bağlantılarını; yalıtım direncini; soğutma devresinde sızıntı olup olmadığını; topraklama kablosu bağlantısını kontrol edin
Elektro-Hidrolik Direksiyon
Direksiyon bağlantısı rot başı boşluğunu ve gupilyaları; direksiyon pompası çalışmasını ve kablolarını; direksiyon simidi/kolonu kilit cıvatalarını; hortum kelepçelerini ve yağ sızma durumunu kontrol edin; direksiyon bağlantısı rot başlarını yağlayın; direksiyon boşluğunu kontrol edin
Direksiyon hidrolik yağ seviyesini kontrol edin / direksiyon yağını değiştirin ve filtreyi temizleyinDeğiştirKullanıcı öder
Elektrikli Hava Kompresörü
Hava filtresi elemanını temizleyin (ilk bakımda üfleyerek temizleyin; sonrasında her 10,000 km'de bir üfleyerek temizleyin)Üfleyerek temizleDeğiştirKullanıcı öder
Yüksek voltaj kablo demetinde hasar veya gevşek bağlantı olup olmadığını kontrol edin; braket vidalarını sıkın; yalıtım direncini kontrol edin
Hava kurutucusu, kondenser, dört devreli koruma valfi ve spiral boruda hava kaçağı olup olmadığını kontrol edinDeğiştirKullanıcı öder
Batarya Soğutma Sistemi
Genleşme deposu sıvı seviyesini kontrol edin; soğutma işlevini doğrulamak için batarya termal yönetim verilerini okuyun; devre bağlantılarını ve konnektörleri inceleyin; soğutma sıvısı pompasının çalışmasını ve soğutma sıvısı filtresini kontrol edin
Soğutma sıvısının spesifikasyona uygun olduğunu ve sızıntı ya da eksilme olmadığını kontrol edinDeğiştirKullanıcı öder
Fren Sistemi
Park freni etkinliğini; fren pedalı boşluğunu; fren hatlarını ve tüm modüllerde hava kaçağını kontrol edin; fren boşluğunu ayarlayın; hava depolarını boşaltın
Fren balatası aşınmasını kontrol edinDeğiştirKullanıcı öder
Şasi Sistemi
Hava körüğü montajını ve aşınmasını; süspansiyon yüksekliğini ve hava körüğü kaçaklarını; amortisör yağ sızıntılarını kontrol edin; amortisör braketlerini, takoz braketlerini, X tipi kontrol kollarını, boyuna itme çubuklarını, itme çubuğu braketlerini, U cıvata somunlarını, yükseklik valfi montaj cıvatalarını sıkın; fren hava hatları/depoları/römork hava hortumu bağlantılarında kaçak kontrolü yapın
Kabin
Ön panelin açılmasını; silecekleri, cam yıkama sistemini, aynaları, cam krikolarını, tavan/ön cam güneşliklerini; direksiyon simidi/bilgi-eğlence sistemi/koltukları; kapı açma/kapama işleyişini; tüm yan kaplama panelleri, basamaklar ve çamurluklarda gevşeklik olup olmadığını kontrol edin
Elektrik Sistemi
Akü güç ve topraklama kablolarının sıkılığını; yardımcı akü kapasitesini; tüm aydınlatma/sinyal/gösterge/bilgi-eğlence sistemlerini kontrol edin; araç arıza kodlarını okuyun; kablo demetinde sürtünme/temas kontrolü yapın; sigortaları/röleleri; elektronik kontrol sistemi öz denetimini; modül montaj sağlamlığını kontrol edin
Klima Sistemi
Klima sisteminin çalışmasını kontrol edin; kabin hava filtresini inceleyin ve temizleyin veya değiştirinKontrol etDeğiştirKullanıcı öder
Beşinci Teker Bağlantısı
Beşinci tekerde hasar, eğilme veya çatlak olup olmadığını kontrol edin; doğru çalıştığını doğrulayın; montaj cıvatalarını sıkın; semer aşınma halkası, kilit çenesi, semer yüzeyi ve römork king pimi aşınmasını kontrol edin; gres uygulayınDeğiştirKullanıcı öder
#SistemParçaAralıkSpesifikasyonMiktarNotlar
1E-tahrik aksıDişli yağıHer 300,000 km veya 1 yılda birGL-5 (75W/90)16.5 L orta aks + 11.5 L arka aks (3 motorlu) veya 16.5 L + 16.5 L (4 motorlu)Yağ dolum deliğinden akana kadar doldurun
2KlimaKabin hava filtresiHer 60,000 km veya 6 ayda birAktif karbon OEM filtre3 adet
3Motor / E-kontrolSoğutma sıvısıHer 240,000 km veya 2 yılda birEtilen glikol −45 °C30 L (3 motorlu) veya 35 L (4 motorlu)Genleşme deposundaki MAX ve MIN işaretleri arasına kadar doldurun
4BataryaSoğutma sıvısıHer 240,000 km veya 2 yılda birEtilen glikol −45 °C37 L (NMC lityum) veya 27 L (LFP)
5Direksiyon ünitesiFiltre ve hidrolik yağıHer 60,000 km veya 6 ay–1 yılda birOEM filtre; ATF31 adet; 4 L
6Hava kompresörüHava filtresi elemanıHer 60,000 km veya 6 ayda birOEM filtre elemanı1 adetHer 10,000 km'de bir üfleyerek temizleyin
7Hava kurutucusuKurutucu kartuşuHer 60,000 km veya 6 ayda birOEM kurutucu kartuşu1 adet

Warranty Manual

Warranty Manual

For pure electric tractor trucks (V2.0). Valid for mainland China. Please keep this manual with the vehicle at all times.

Max Coverage Distance
621,371 miles
Battery Warranty
8 years
Drivetrain Warranty
5 years
📋 Warranty Manual 756 words
🔧 Maintenance Manual 827 words
The Windrose Quality Warranty Manual and purchase invoice together constitute the official warranty certificate.
🛡️ Warranty Principles 142 words
📋 Warranty Scope 325 words
Warranty Exclusions 289 words
  1. Where the owner has operated and maintained the vehicle correctly and a fault occurs within the warranty period or mileage due to design or manufacturing defects, Windrose will inspect and confirm responsibility before providing warranty service free of charge.
  2. Warranty service follows the principle of "repair first, replace the minimum number of components."
  3. Warranty service covers only direct costs arising from quality defects — labour, parts, consumables, and call-out fees. Indirect or consequential losses are not covered.
  4. During the warranty period, vehicles must not be self-repaired or disassembled. The fault condition must be preserved; otherwise the service station will refuse warranty service.
  5. Replacement parts provided under warranty coverage carry only the remaining warranty period of the original component.
  6. If the odometer fails and no mileage evidence is available, mileage is calculated at 28 days/month, 8 hours/day, at an average speed of 80 mph.

From the date of purchase. Maximum component coverage: 8 years or 621,000 miles, whichever comes first.

SystemTimeDistanceComponents
⚡ Battery
Battery8 years621,371 milesBattery pack assembly
🔌 Power Electronics
Power Electronics5 years372,823 milesAll-in-one power distribution unit (excluding fuses)
🔧 E-Drive Axle
E-Drive Axle5 years372,823 milesMotor assembly, E-control assembly, axle housing assembly
2 yearsUnlimitedShift controller assembly, main reducer housing, differential housing, brake backing plate, high-voltage harness
1 yearUnlimitedShift actuator, all shaft assemblies, bearings, bushings, planetary gears, cross-shaft, engaging sleeves, all gear types, wheel hubs, axle shafts, oil seals, brake discs, slack adjusters, ABS, harness, water pipes, etc.
3 monthsUnlimitedWheel bolts, wheel nuts, wear indicator wire, friction pads (excluding burn damage or wear-through)
🚛 Chassis
Chassis3 yearsUnlimitedFull-vehicle castings
2½ yearsUnlimitedRear integration frame weld assembly
2 yearsUnlimitedFrame assembly
2½ yearsUnlimitedSteering reservoir and steering wheel
2 yearsUnlimitedSteering column
1½ yearsUnlimitedSteering pump; electric power steering unit
2½ yearsAir valves and air compressor
2 years124,274 milesBrake lines
1 yearBrake pedal, electric control valves, air reservoir
2 yearsUnlimitedAir suspension castings and forgings (front and rear)
1 yearUnlimitedAir bags, dampers, rubber parts
📡 Electronics
Electronics2½ yearsTyre pressure monitoring, electronic mirrors
2 years124,274 milesLighting, IVI / IPC / CAR screens
2 yearsLow-voltage harness, dashcam, DVR cameras
🤖 ADAS / Driver Assistance
ADAS / Driver Assistance5 years372,823 milesVehicle control unit (VCU)
3 years124,274 milesForward-facing smart camera; millimetre-wave radar (side and front)
2 yearsUltrasonic radar
🌡️ Thermal Management
Thermal Management3 years124,274 milesElectric water pumps x2 (battery and drive cooling)
2 years124,274 milesNylon coolant lines
1 yearA/C compressor
🚘 Cab
Cab3 yearsBody-in-white; sliding door and rail; seatbelts; hinges; door lock system
2½ yearsSliding door drive assembly
2 years124,274 milesAll glass; seats
Other
Other6 months18,641 milesAll unspecified components
The following circumstances fall outside the warranty scope:
  • 1The vehicle nameplate does not match factory specifications, or has been altered.
  • 2Non-OEM fluids, filters, or parts were used.
  • 3Fluids below the required specification were used during normal operation.
  • 4During the warranty period, a fault was self-repaired without attending a service station.
  • 5Unauthorised modification, added equipment, or changed components causing a fault.
  • 6Non-OEM replacement parts were used during repair, causing a subsequent fault.
  • 7A fault was not addressed before continued driving, causing secondary damage to further components.
  • 8Traffic accident damage without a police report or insurance claim.
  • 9Overloading or operating beyond rated capacity.
  • 10Damage from collision, fire, scratching, theft, or criminal activity.
  • 11Natural disasters (earthquake, flood, lightning, hail, sandstorm, etc.) or damage from seawater, chemical corrosion, or animal waste.
  • 12Normal wear such as noise, vibration, abrasion, and ageing.
  • 13Refusal to allow the service station to inspect or assess the vehicle.
  • 14Vehicle is outside the warranty period.
  • 15Tampering with or replacing the odometer so mileage cannot be determined.
  • 16Loss of tools, accessories, or technical documents supplied with the vehicle.
  • 17Failure to carry out scheduled inspection, adjustment, tightening, cleaning, or lubrication as required.
  • 18Neglect of wiring harness inspection causing chafing, short circuits, or electrical fire.
  • 19Illegal modification or improper use of the vehicle structure.
  • 20Abnormal damage caused by the working environment, site conditions, loading/unloading operations, or overloading.
  • 21Premature compressor wear caused by failing to replace filters on time or using low-quality filters.
  • 22Air dryer not replaced on schedule, leading to desiccant failure and brake system faults.
  • 23Unable to provide the Windrose Quality Warranty Manual or a valid proof of purchase.
🔧 Maintenance Schedule 71 words
💧 Approved Fluids 100 words
Maintenance Checklist 487 words
📦 Consumables Reference 169 words
First Service
3,700 miles
or within 3 months from purchase date, whichever comes first
Regular Service
37,000 miles
at every subsequent interval
First Service Cost
Free of charge
All labour and materials fully covered
Regular Service Cost
User-paid
Labour, gear oil, coolant, filters, etc.
Failure to carry out maintenance as required will be treated as the user voluntarily waiving their warranty rights. Scheduled maintenance is a mandatory condition for warranty coverage.
Mixing fluids of different grades, or the same grade from different manufacturers, is strictly prohibited. Any faults caused by mixed fluids are the responsibility of the user.
#FluidSpecificationSystem
1Power steering unitHydraulic oilATF3
2A/C compressorRefrigerantR134a
3Battery cooling compressor (electric)RefrigerantR134a
4Motor and E-control (cooling circuit)CoolantEthylene glycol antifreeze −45 °C, fluorescent yellow, conductivity ≤ 100 μS/cm; meets GB 29743.2-2025
5Battery (cooling circuit)CoolantSame specification as motor/E-control cooling circuit
6E-drive axleGear oilGL-5 (75W/90) long-life type
7Washer bottleWasher fluidAutomotive windscreen washer fluid (GB/T 23436-2009)
SystemTaskFirst serviceRegular serviceCost
Drive Battery
Inspect battery enclosure cleanliness and connectors for blockages; check harness integrity and insulation; check mounting bolts for looseness; verify charging socket is dry, free of debris, and terminals are not burnt; perform charging socket test
Confirm each battery pack SOC and any fault codes; check individual cell highest/lowest/average voltage and temperature, maximum voltage differential and temperature differential; check SOH
E-Drive Axle
Replace drive axle gear oilReplaceUser-paid
Inspect high/low-voltage harness, coolant circuit (leaks, kinks, loose clamps); motor and controller insulation and earth wire; all component fastening bolts; wheel-end and reducer for oil/fluid leaks
Motor Controller System
Check controller low-voltage harness terminals for looseness and proper sealing; disconnect HV and check insulation resistance; check cooling is operating correctly; read and record operating parameters
Power Distribution Unit
Check high-voltage harness and aviation connectors for proper connection and securing; low-voltage harness connections; insulation resistance; coolant circuit for leaks; earth wire connection
Electro-Hydraulic Steering
Check steering linkage ball-joint play and split pins; steering pump operation and wiring; steering wheel/column lock bolts; hose clamps and oil seep condition; lubricate steering linkage ball joints; check steering free play
Check steering fluid level / replace steering oil and clean filterReplaceUser-paid
Electric Air Compressor
Clean air filter element (blow out at first service; blow out every 6,200 miles thereafter)Blow outReplaceUser-paid
Inspect HV harness for damage or loose connections; tighten bracket screws; check insulation resistance
Check air dryer, condenser, four-circuit protection valve, and serpentine pipe for air leaksReplaceUser-paid
Battery Cooling System
Check expansion tank fluid level; read battery thermal management data to confirm refrigeration function; inspect circuit connections and connectors; check coolant pump operation and coolant filter
Check coolant meets specification and that there are no leaks or lossesReplaceUser-paid
Brake System
Check parking brake effectiveness; brake pedal free travel; brake lines and all module air leaks; adjust brake clearance; drain air reservoirs
Inspect brake friction pad wearReplaceUser-paid
Chassis System
Check air bag installation and wear; suspension height and air bag leaks; shock absorber oil leaks; tighten shock absorber brackets, bump stop brackets, X-type control arms, longitudinal thrust rods, thrust rod brackets, U-bolt nuts, height valve mounting bolts; check brake air lines/reservoirs/trailer air hose connections for leaks
Cab
Check front panel opening; wipers, washer, mirrors, window regulators, roof/windscreen sun shades; steering wheel/infotainment/seats; door open/close operation; all side trim panels, step boards, and mudguard wings for looseness
Electrical System
Check battery power and earth cable tightening; auxiliary battery capacity; all lighting/indicators/instruments/infotainment; read vehicle fault codes; check harness for chafing/interference; fuses/relays; electronic control system self-check; module mounting security
Air Conditioning System
Check A/C system operation; inspect and clean or replace cabin air filterCheckReplaceUser-paid
Fifth Wheel Coupling
Check fifth wheel for damage, bending, or cracks; confirm correct operation; tighten mounting bolts; check saddle wear ring, lock jaw, saddle surface, and trailer kingpin wear; apply greaseReplaceUser-paid
#SystemComponentIntervalSpecificationQuantityNotes
1E-drive axleGear oilEvery 186,000 miles or 1 yearGL-5 (75W/90)16.5 L middle axle + 11.5 L rear axle (3-motor) or 16.5 L + 16.5 L (4-motor)Fill until oil flows from fill hole
2Air conditioningCabin air filterEvery 37,000 miles or 6 monthsActivated carbon OEM filter3 units
3Motor / E-controlCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C30 L (3-motor) or 35 L (4-motor)Fill to between MAX and MIN marks on expansion tank
4BatteryCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C37 L (NMC lithium) or 27 L (LFP)
5Steering unitFilter and hydraulic oilEvery 37,000 miles or 6–1 yearOEM filter; ATF31 unit; 4 L
6Air compressorAir filter elementEvery 37,000 miles or 6 monthsOEM filter element1 unitBlow out every 6,200 miles
7Air dryerDesiccant canisterEvery 37,000 miles or 6 monthsOEM desiccant canister1 unit
Max Coverage Distance
621,371 miles
Battery Warranty
8 years
Drivetrain Warranty
5 years
📋 Warranty Manual 756 words
🔧 Maintenance Manual 827 words
The Windrose Quality Warranty Manual and purchase invoice together constitute the official warranty certificate.
🛡️ Warranty Principles 142 words
📋 Warranty Scope 325 words
Warranty Exclusions 289 words
  1. Where the owner has operated and maintained the vehicle correctly and a fault occurs within the warranty period or mileage due to design or manufacturing defects, Windrose will inspect and confirm responsibility before providing warranty service free of charge.
  2. Warranty service follows the principle of "repair first, replace the minimum number of components."
  3. Warranty service covers only direct costs arising from quality defects — labour, parts, consumables, and call-out fees. Indirect or consequential losses are not covered.
  4. During the warranty period, vehicles must not be self-repaired or disassembled. The fault condition must be preserved; otherwise the service station will refuse warranty service.
  5. Replacement parts provided under warranty coverage carry only the remaining warranty period of the original component.
  6. If the odometer fails and no mileage evidence is available, mileage is calculated at 28 days/month, 8 hours/day, at an average speed of 80 mph.

From the date of purchase. Maximum component coverage: 8 years or 621,000 miles, whichever comes first.

SystemTimeDistanceComponents
⚡ Battery
Battery8 years621,371 milesBattery pack assembly
🔌 Power Electronics
Power Electronics5 years372,823 milesAll-in-one power distribution unit (excluding fuses)
🔧 E-Drive Axle
E-Drive Axle5 years372,823 milesMotor assembly, E-control assembly, axle housing assembly
2 yearsUnlimitedShift controller assembly, main reducer housing, differential housing, brake backing plate, high-voltage harness
1 yearUnlimitedShift actuator, all shaft assemblies, bearings, bushings, planetary gears, cross-shaft, engaging sleeves, all gear types, wheel hubs, axle shafts, oil seals, brake discs, slack adjusters, ABS, harness, water pipes, etc.
3 monthsUnlimitedWheel bolts, wheel nuts, wear indicator wire, friction pads (excluding burn damage or wear-through)
🚛 Chassis
Chassis3 yearsUnlimitedFull-vehicle castings
2½ yearsUnlimitedRear integration frame weld assembly
2 yearsUnlimitedFrame assembly
2½ yearsUnlimitedSteering reservoir and steering wheel
2 yearsUnlimitedSteering column
1½ yearsUnlimitedSteering pump; electric power steering unit
2½ yearsAir valves and air compressor
2 years124,274 milesBrake lines
1 yearBrake pedal, electric control valves, air reservoir
2 yearsUnlimitedAir suspension castings and forgings (front and rear)
1 yearUnlimitedAir bags, dampers, rubber parts
📡 Electronics
Electronics2½ yearsTyre pressure monitoring, electronic mirrors
2 years124,274 milesLighting, IVI / IPC / CAR screens
2 yearsLow-voltage harness, dashcam, DVR cameras
🤖 ADAS / Driver Assistance
ADAS / Driver Assistance5 years372,823 milesVehicle control unit (VCU)
3 years124,274 milesForward-facing smart camera; millimetre-wave radar (side and front)
2 yearsUltrasonic radar
🌡️ Thermal Management
Thermal Management3 years124,274 milesElectric water pumps x2 (battery and drive cooling)
2 years124,274 milesNylon coolant lines
1 yearA/C compressor
🚘 Cab
Cab3 yearsBody-in-white; sliding door and rail; seatbelts; hinges; door lock system
2½ yearsSliding door drive assembly
2 years124,274 milesAll glass; seats
Other
Other6 months18,641 milesAll unspecified components
The following circumstances fall outside the warranty scope:
  • 1The vehicle nameplate does not match factory specifications, or has been altered.
  • 2Non-OEM fluids, filters, or parts were used.
  • 3Fluids below the required specification were used during normal operation.
  • 4During the warranty period, a fault was self-repaired without attending a service station.
  • 5Unauthorised modification, added equipment, or changed components causing a fault.
  • 6Non-OEM replacement parts were used during repair, causing a subsequent fault.
  • 7A fault was not addressed before continued driving, causing secondary damage to further components.
  • 8Traffic accident damage without a police report or insurance claim.
  • 9Overloading or operating beyond rated capacity.
  • 10Damage from collision, fire, scratching, theft, or criminal activity.
  • 11Natural disasters (earthquake, flood, lightning, hail, sandstorm, etc.) or damage from seawater, chemical corrosion, or animal waste.
  • 12Normal wear such as noise, vibration, abrasion, and ageing.
  • 13Refusal to allow the service station to inspect or assess the vehicle.
  • 14Vehicle is outside the warranty period.
  • 15Tampering with or replacing the odometer so mileage cannot be determined.
  • 16Loss of tools, accessories, or technical documents supplied with the vehicle.
  • 17Failure to carry out scheduled inspection, adjustment, tightening, cleaning, or lubrication as required.
  • 18Neglect of wiring harness inspection causing chafing, short circuits, or electrical fire.
  • 19Illegal modification or improper use of the vehicle structure.
  • 20Abnormal damage caused by the working environment, site conditions, loading/unloading operations, or overloading.
  • 21Premature compressor wear caused by failing to replace filters on time or using low-quality filters.
  • 22Air dryer not replaced on schedule, leading to desiccant failure and brake system faults.
  • 23Unable to provide the Windrose Quality Warranty Manual or a valid proof of purchase.
🔧 Maintenance Schedule 71 words
💧 Approved Fluids 100 words
Maintenance Checklist 487 words
📦 Consumables Reference 169 words
First Service
3,700 miles
or within 3 months from purchase date, whichever comes first
Regular Service
37,000 miles
at every subsequent interval
First Service Cost
Free of charge
All labour and materials fully covered
Regular Service Cost
User-paid
Labour, gear oil, coolant, filters, etc.
Failure to carry out maintenance as required will be treated as the user voluntarily waiving their warranty rights. Scheduled maintenance is a mandatory condition for warranty coverage.
Mixing fluids of different grades, or the same grade from different manufacturers, is strictly prohibited. Any faults caused by mixed fluids are the responsibility of the user.
#FluidSpecificationSystem
1Power steering unitHydraulic oilATF3
2A/C compressorRefrigerantR134a
3Battery cooling compressor (electric)RefrigerantR134a
4Motor and E-control (cooling circuit)CoolantEthylene glycol antifreeze −45 °C, fluorescent yellow, conductivity ≤ 100 μS/cm; meets GB 29743.2-2025
5Battery (cooling circuit)CoolantSame specification as motor/E-control cooling circuit
6E-drive axleGear oilGL-5 (75W/90) long-life type
7Washer bottleWasher fluidAutomotive windscreen washer fluid (GB/T 23436-2009)
SystemTaskFirst serviceRegular serviceCost
Drive Battery
Inspect battery enclosure cleanliness and connectors for blockages; check harness integrity and insulation; check mounting bolts for looseness; verify charging socket is dry, free of debris, and terminals are not burnt; perform charging socket test
Confirm each battery pack SOC and any fault codes; check individual cell highest/lowest/average voltage and temperature, maximum voltage differential and temperature differential; check SOH
E-Drive Axle
Replace drive axle gear oilReplaceUser-paid
Inspect high/low-voltage harness, coolant circuit (leaks, kinks, loose clamps); motor and controller insulation and earth wire; all component fastening bolts; wheel-end and reducer for oil/fluid leaks
Motor Controller System
Check controller low-voltage harness terminals for looseness and proper sealing; disconnect HV and check insulation resistance; check cooling is operating correctly; read and record operating parameters
Power Distribution Unit
Check high-voltage harness and aviation connectors for proper connection and securing; low-voltage harness connections; insulation resistance; coolant circuit for leaks; earth wire connection
Electro-Hydraulic Steering
Check steering linkage ball-joint play and split pins; steering pump operation and wiring; steering wheel/column lock bolts; hose clamps and oil seep condition; lubricate steering linkage ball joints; check steering free play
Check steering fluid level / replace steering oil and clean filterReplaceUser-paid
Electric Air Compressor
Clean air filter element (blow out at first service; blow out every 6,200 miles thereafter)Blow outReplaceUser-paid
Inspect HV harness for damage or loose connections; tighten bracket screws; check insulation resistance
Check air dryer, condenser, four-circuit protection valve, and serpentine pipe for air leaksReplaceUser-paid
Battery Cooling System
Check expansion tank fluid level; read battery thermal management data to confirm refrigeration function; inspect circuit connections and connectors; check coolant pump operation and coolant filter
Check coolant meets specification and that there are no leaks or lossesReplaceUser-paid
Brake System
Check parking brake effectiveness; brake pedal free travel; brake lines and all module air leaks; adjust brake clearance; drain air reservoirs
Inspect brake friction pad wearReplaceUser-paid
Chassis System
Check air bag installation and wear; suspension height and air bag leaks; shock absorber oil leaks; tighten shock absorber brackets, bump stop brackets, X-type control arms, longitudinal thrust rods, thrust rod brackets, U-bolt nuts, height valve mounting bolts; check brake air lines/reservoirs/trailer air hose connections for leaks
Cab
Check front panel opening; wipers, washer, mirrors, window regulators, roof/windscreen sun shades; steering wheel/infotainment/seats; door open/close operation; all side trim panels, step boards, and mudguard wings for looseness
Electrical System
Check battery power and earth cable tightening; auxiliary battery capacity; all lighting/indicators/instruments/infotainment; read vehicle fault codes; check harness for chafing/interference; fuses/relays; electronic control system self-check; module mounting security
Air Conditioning System
Check A/C system operation; inspect and clean or replace cabin air filterCheckReplaceUser-paid
Fifth Wheel Coupling
Check fifth wheel for damage, bending, or cracks; confirm correct operation; tighten mounting bolts; check saddle wear ring, lock jaw, saddle surface, and trailer kingpin wear; apply greaseReplaceUser-paid
#SystemComponentIntervalSpecificationQuantityNotes
1E-drive axleGear oilEvery 186,000 miles or 1 yearGL-5 (75W/90)16.5 L middle axle + 11.5 L rear axle (3-motor) or 16.5 L + 16.5 L (4-motor)Fill until oil flows from fill hole
2Air conditioningCabin air filterEvery 37,000 miles or 6 monthsActivated carbon OEM filter3 units
3Motor / E-controlCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C30 L (3-motor) or 35 L (4-motor)Fill to between MAX and MIN marks on expansion tank
4BatteryCoolantEvery 149,000 miles or 2 yearsEthylene glycol −45 °C37 L (NMC lithium) or 27 L (LFP)
5Steering unitFilter and hydraulic oilEvery 37,000 miles or 6–1 yearOEM filter; ATF31 unit; 4 L
6Air compressorAir filter elementEvery 37,000 miles or 6 monthsOEM filter element1 unitBlow out every 6,200 miles
7Air dryerDesiccant canisterEvery 37,000 miles or 6 monthsOEM desiccant canister1 unit

售后服务手册

适用于纯电动牵引车(V2.0)。仅在中国大陆有效。本手册是重要的保修凭证,请随车妥善保管。

最长零部件保修里程
1,000,000 公里
电池保修期
8 个月
电驱动系统保修期
5 个月
📋 质保手册 207 words
🔧 保养手册 201 words
《Windrose 苇渡产品质量保修手册》及购车发票,两者共同构成质量保修凭证。
📄 质量保修原则 10 words
📄 质量保修范围 149 words
📄 保修外事项 48 words
  1. 在用户已严格正确使用和维护车辆且在规定保修时间或行驶里程范围内,产品因设计、制造等原因引起的故障,经 Windrose 苇渡汽车服务站检查、鉴定,确属 Windrose 苇渡汽车责任的,给予保修服务。
  2. 质量保修服务采用「以修为主,以及更换最小或最少零部件」的原则。
  3. 质量保修服务只承担产品因质量问题而引起的故障所产生的直接费用(工时费、材料费、辅料费、外出服务费),对由此产生的间接损失不承担赔偿责任。
  4. 在质量保修期内的车辆发生故障时,用户不得自行维修或拆解总成件或组件,应保持故障原状,否则服务站将拒绝提供保修服务。
  5. 因质量保修需要更换新的零部件,新的零部件保修权益随原始零部件的保修期限届满而终止。
  6. 当车辆里程表失效而用户又无法提供失效前和失效后里程的有效证据时,按每月28天、每天8小时、平均时速80公里计算行驶里程。

自用户购车之日起计算,最长零部件保修期为 8年 或 100万公里,以先到者为准。

系统时间里程零部件
⚡ 电池
电池8 年1,000,000 公里电池包总成
🔌 电控
电控5 年600,000 公里多合一配电总成(不含保险丝)
🔧 电驱桥
电驱桥5 年600,000 公里电机总成、电控总成、桥壳总成
2 年不限换挡控制器总成、主减速器壳、差速器壳、制动底板、高压线束
1 年不限换挡执行机构、各轴总成、各类轴承、衬套、行星齿轮、十字轴、啮合套、各类齿轮、轮毂、半轴、油封、制动盘、制动调整臂、ABS、线束、水管等
3 个月不限车轮螺栓、车轮螺母、磨损报警线、摩擦片(不含烧焦/磨损)
🚛 底盘
底盘3 年不限整车铸件
30 个月不限后集成框架焊接件
2 年不限车架总成
30 个月不限转向油罐及方向盘
2 年不限转向管柱
18 个月不限转向油泵;电动转向机
30 个月气阀类及空压机
2 年200,000 公里制动管类
1 年制动踏板、电控阀类、储气筒
2 年不限前/后空气悬架铸件/锻件
1 年不限气囊、减振器、橡胶件
📡 电子电气
电子电气30 个月胎压检测模块、电子后视镜总成
2 年200,000 公里灯具、IVI/IPC/CAR屏
2 年低压线束、行驶记录仪、DVR摄像头
🤖 智能驾驶辅助系统
智能驾驶辅助系统5 年600,000 公里整车控制器(VCU)
3 年200,000 公里前视智能摄像头;侧/前毫米波雷达
2 年超声波雷达
🌡️ 热管理系统
热管理系统3 年200,000 公里电子水泵×2(电池热管理/电驱冷却)
2 年200,000 公里尼龙冷却管路
1 年空调压缩机
🚘 车身
车身3 年白车身总成;滑移门及导轨;安全带;整车铰链;滑移门锁系统
30 个月滑移门驱动器总成
2 年200,000 公里全车玻璃;座椅
其他
其他6 个月30,000 公里未注明零部件
有下列情形之一者,均超出质量保修范围,恕难给予保修服务:
  • 1车辆的铭牌与车辆出厂状态信息不相符或涂改者。
  • 2未使用原厂油液、滤芯等配件。
  • 3车辆日常使用中,未使用符合或者高于规定等级的油液。
  • 4质量保修期限内,车辆出现故障后未经服务站进行处理,自行修理。
  • 5未经许可,私自改变已购车辆原有结构状态,改装、加装或变更零部件引发的故障。
  • 6维修车辆时,使用非原厂的零部件所产生的故障。
  • 7车辆出现故障或隐含故障未及时排除并继续行驶,从而导致扩大化的继发性缺陷及连带零部件损坏。
  • 8车辆发生交通事故后,未经公安交通管理部门进行现场责任认定、未向保险公司报案定损,不在保修范围内。
  • 9车辆超载超限使用。
  • 10外界因素造成的碰撞冲击、燃烧毁坏、划伤脱落,偷、窃、肇事等违法犯罪行为导致的车辆损失。
  • 11自然环境影响(地震、洪水、泥石流、闪电、风暴、冰雹、沙尘暴等不可抗力),以及海水、化学腐蚀、动物排泄物等原因导致的车辆损伤。
  • 12车辆正常的噪音、振动、磨损(刹车不良、制动跑偏)、老化等损耗情况。
  • 13阻拦、拒绝服务站对车辆进行正常检查、分析鉴定,由此引发的延误损失。
  • 14超出质量保修期的车辆。
  • 15自行变更或更换里程表,致使无法确定车辆行驶里程数。
  • 16随车工具、附件及有关技术服务文件丢失,不在三包服务范围内。
  • 17没有按照车辆首次保养、定期保养要求进行定期检查、调整、紧固、清洗、润滑,或作业流程不规范造成故障或零部件损坏。
  • 18未按要求进行检查保养,造成线束干涉磨损或电器失效引发车辆电器起火事故。
  • 19非法改动车辆结构或未按规定要求使用造成的车辆故障。
  • 20因作业环境、场地、装卸、载重不当导致车辆的异常损坏。
  • 21因不及时更换滤芯或更换劣质滤芯引发的空压机早磨等非正常使用损坏。
  • 22干燥器长期使用,没有及时更换,导致功能失效,引发制动系统故障。
  • 23不能提供《Windrose 产品质量保修手册》或有效的销售凭证。
📄 保养期限要求 13 words
📄 保养材料使用标准 36 words
📄 保养作业标准表 62 words
📄 保养材料用量参考 90 words
首次保养(首保)
6,000公里
或购车后3个月内,以先到者为准
定期保养(定保)
60,000公里
此后每隔该里程进行保养
首保费用
免费
工时费和材料费全部由厂家承担
定保费用
用户自费
含工时费、齿轮油、冷却液、滤芯等
未按要求进行定期保养的车辆视为用户自动放弃三包权利。保养工作是您享受产品质量保修的必要条件。
严禁不同级别或者同种级别不同厂家的油液混合使用,否则由此造成的故障由用户自行承担责任。
#油液规格系统
1助力转向机液压油ATF3
2空调压缩机冷媒R134a
3电动压缩机(电池冷却)冷媒R134a
4电机、电控(散热系统)防冻液乙二醇防冻液 -45℃,荧光黄,电导率≤100μS/cm;满足 GB 29743.2-2025
5电池(散热系统)防冻液同上(电机/电控散热系统)
6电驱桥齿轮油GL-5(75W/90)长效型
7洗涤壶玻璃水汽车用风窗洗涤液(GB/T 23436-2009)
系统保养项目首保定保费用
动力电池
检查电池箱体清洁、接插件无堵塞;连接线牢固、绝缘层无破损;固定螺栓无松动;充电插座干燥、无异物、端子无烧蚀;充电插座充电测试
各电池包 SOC 及故障反馈确认;单体最高/最低/平均电压和温度,最大压差温差;SOH 检查
电驱桥
更换电驱桥润滑油更换用户承担
检查高/低压线束、冷却水路(漏液/打弯/卡箍松动);电机及控制器绝缘、搭铁线;各零部件紧固螺栓;轮边及减速器漏油漏液
电机控制系统
检查控制器低压线束端子有无松动,密封良好;切断高压检查绝缘电阻;检查散热正常;读取运行参数并记录
多合一系统
检查高线线束及航空插件连接和固定;低压线束连接;绝缘阻值;冷却水路漏液;接地线连接
电液转向系统
检查转向拉杆球头间隙及开口销;转向泵工作及连接线;方向盘/转向轴锁紧螺栓;油管卡箍及渗油情况;润滑转向拉杆球头;转向自由间隙
检查转向油液位 / 更换转向油及清洗滤芯更换用户承担
电动空压机系统
空气滤芯清理(首保吹扫,每 10,000 公里吹扫一次)吹扫更换用户承担
检查高压线束有无破损虚接;紧固支架螺丝;绝缘阻值
检查干燥器、冷凝器、四回路保护阀、蛇形管是否漏气更换用户承担
电池冷却系统
检查膨胀水壶液面;读取电池热管理数据确认制冷功能;检查管路连接线及接插件;检查散热水泵工作和冷却液过滤器
检查冷却液是否符合标准、无泄漏缺失更换用户承担
制动系统
检查驻车制动效能;制动踏板自由行程;制动管路及各模块漏气;调整刹车间隙;储气筒放水
检查制动摩擦片磨损情况更换用户承担
底盘系统
检查气囊安装及磨损;悬架高度及气囊漏气;减振器漏油;紧固减振器支架、限位块支架、X型控制臂、纵向推力杆、推力杆支架、骑马螺栓螺母、高度阀固定螺栓;检查制动气路/储气筒/挂车连接气管漏气
驾驶室
检查前面罩开启;雨刮、洗涤器、后视镜、玻璃升降器、天幕/前风窗遮阳帘;方向盘/车机/座椅;车门开闭;各侧围饰板/蹬车踏步/翼子板是否松动
电气系统
检查蓄电池电源线/搭铁线紧固;低压蓄电池容量;各种照明/指示灯/仪表/车机系统;读取整车故障代码;线束有无刮磨/干涉;保险/继电器;电子控制系统自检;各模块固定
空调系统
检查空调系统工作;检查/更换空调滤芯检查更换用户承担
牵引座系统
检查牵引座损坏/弯曲/裂痕;使用功能正常;紧固安装螺栓;检查鞍座磨损环/锁钩/鞍座面板及挂车牵引销磨损;润滑脂加注更换用户承担
#系统材料保养周期规格用量备注
1电驱桥齿轮油每 300,000 公里或 12 个月GL-5(75W/90)中桥 16.5L + 后桥 11.5L(3电机)或 16.5L + 16.5L(4电机)加油量以加油孔溢出为准
2空调空调滤芯每 60,000 公里或 6 个月活性炭专用滤芯3件
3电机/电控防冻液每 240,000 公里或 24 个月乙二醇防冻液 -45℃30L(3电机);35L(4电机)添加至膨胀水壶 MAX–MIN 之间
4电池防冻液每 240,000 公里或 24 个月乙二醇防冻液 -45℃37L(三元锂);27L(磷酸铁锂)
5转向机滤芯及液压油每 60,000 公里或 6–12 个月专用滤芯;ATF31件;4L
6空压机空气滤芯每 60,000 公里或 6 个月专用滤芯1件每 10,000 公里吹扫一次
7干燥器干燥罐每 60,000 公里或 6 个月专用干燥罐1件

Kundendienst-Handbuch

Für rein elektrische Sattelzugmaschinen (V2.0). Gültig für Festland-China. Bitte dieses Handbuch stets beim Fahrzeug aufbewahren.

Maximale Bauteilabdeckung
1,000,000 km
Batteriegarantie
8 Jahre
Antriebsgarantie
5 Jahre
📋 Garantiehandbuch 637 words
🔧 Wartungshandbuch 578 words
Das Windrose Qualitätsgarantiehandbuch und die Kaufrechnung bilden gemeinsam den Garantienachweis.
📄 Garantieprinzipien 148 words
📄 Garantieumfang 235 words
📄 Garantieausschlüsse 254 words
  1. Wenn der Nutzer das Fahrzeug ordnungsgemäß verwendet und gewartet hat und innerhalb der garantierten Zeit oder Laufleistung ein Defekt durch Design- oder Herstellungsfehler auftritt, wird Windrose nach Inspektion und Bestätigung durch eine autorisierte Servicestelle kostenlose Garantieleistungen erbringen.
  2. Garantieleistungen folgen dem Grundsatz „Reparatur vor Austausch" unter Verwendung der kleinstmöglichen Anzahl von Ersatzteilen.
  3. Die Garantie übernimmt ausschließlich direkte Kosten (Lohn, Material, Hilfsstoffe, Außendienstgebühren), die durch qualitätsbedingte Mängel entstehen. Folge- oder Begleitschäden werden nicht ersetzt.
  4. Bei einem Defekt während der Garantiezeit darf das Fahrzeug nicht eigenständig repariert oder zerlegt werden; der Zustand des Defekts ist zu erhalten, andernfalls verweigert die Servicestelle Garantieleistungen.
  5. Im Rahmen der Garantie ersetzte Teile übernehmen nur die verbleibende Garantiezeit des ursprünglichen Bauteils.
  6. Fällt der Kilometerzähler aus und können keine Nachweise über den Stand vor und nach dem Ausfall erbracht werden, wird der Kilometerstand auf Basis von 28 Tagen/Monat, 8 Stunden/Tag und einer Durchschnittsgeschwindigkeit von 80 km/h berechnet.

Ab Kaufdatum. Maximale Bauteilgarantie: 8 Jahre oder 1.000.000 km, je nachdem, was zuerst eintritt.

SystemLaufzeitLaufleistungBauteile
⚡ Batterie
Batterie8 Jahre1,000,000 kmBatteriepaket-Baugruppe
🔌 Leistungselektronik
Leistungselektronik5 Jahre600,000 kmIntegriertes Stromverteilungsmodul (ohne Sicherungen)
🔧 Elektroantriebsachse
Elektroantriebsachse5 Jahre600,000 kmMotorbaugruppe, E-Steuerung, Achsgehäuse
2 JahreUnbegrenztSchaltregler, Hauptgetriebegehäuse, Differentialgehäuse, Bremsträger, Hochvolt-Kabelbaum
1 JahreUnbegrenztSchaltaktuator, alle Wellenbaugruppen, Lager, Buchsen, Planetengetriebe, Kreuzgelenk, Kupplungshülsen, alle Zahnradtypen, Naben, Achswellen, Dichtringe, Bremsscheiben, Bremsnachsteller, ABS, Kabelbaum, Wasserleitungen usw.
3 MonateUnbegrenztRadbolzen und -muttern, Verschleißindikator-Kabel, Bremsbeläge (ausgen. Brand- oder Durchverschleiß)
🚛 Fahrgestell
Fahrgestell3 JahreUnbegrenztFahrzeug-Gussteile
2½ JahreUnbegrenztHinterrahmen-Schweißbaugruppe
2 JahreUnbegrenztRahmenbaugruppe
2½ JahreUnbegrenztLenkflüssigkeitsbehälter und Lenkrad
2 JahreUnbegrenztLenksäule
1½ JahreUnbegrenztLenkpumpe; elektrische Servolenkeinheit
2½ JahreLuftventile und Luftkompressor
2 Jahre200,000 kmBremsleitungen
1 JahreBremspedal, Elektroventile, Druckluftbehälter
2 JahreUnbegrenztLuftfederung-Guss- und Schmiedeteile (vorn/hinten)
1 JahreUnbegrenztLuftbälge, Stoßdämpfer, Gummiteile
📡 Elektronik
Elektronik2½ JahreReifendruckkontrolle, elektronische Spiegel
2 Jahre200,000 kmBeleuchtung, IVI/IPC/CAR-Bildschirme
2 JahreNiedervolt-Kabelbaum, Fahrtenschreiber, DVR-Kameras
🤖 Fahrassistenzsystem (ADAS)
Fahrassistenzsystem (ADAS)5 Jahre600,000 kmFahrzeugsteuergerät (VCU)
3 Jahre200,000 kmFrontkamera; Millimeterwellenradar (Seite und Front)
2 JahreUltraschallradar
🌡️ Thermomanagement
Thermomanagement3 Jahre200,000 kmElektrische Wasserpumpen x2 (Batterie- und Antriebskühlung)
2 Jahre200,000 kmNylon-Kühlmittelleitungen
1 JahreKlimakompressor
🚘 Fahrerhaus
Fahrerhaus3 JahreRohbau; Schiebetür und Führung; Sicherheitsgurte; Scharniere; Schloss
2½ JahreSchiebetürantrieb
2 Jahre200,000 kmAlle Fahrzeugscheiben; Sitze
Sonstiges
Sonstiges6 Monate30,000 kmAlle nicht genannten Bauteile
In folgenden Fällen besteht kein Garantieanspruch:
  • 1Das Typenschild des Fahrzeugs stimmt nicht mit den Werksdaten überein oder wurde verändert.
  • 2Es wurden keine Original-Betriebsstoffe, -Filter oder -Teile verwendet.
  • 3Im täglichen Betrieb wurden Betriebsstoffe unterhalb der vorgeschriebenen Qualitätsstufe verwendet.
  • 4Ein Defekt wurde während der Garantiezeit ohne Inanspruchnahme einer Servicestelle eigenständig repariert.
  • 5Nicht autorisierte Umbau-, Anbau- oder Bauteilveränderungen, die zu einem Defekt geführt haben.
  • 6Bei der Reparatur wurden Nicht-Originalteile verwendet, die zu einem Folgeschaden geführt haben.
  • 7Ein Defekt wurde nicht vor der Weiterfahrt behoben, was zu sekundären Schäden an weiteren Bauteilen geführt hat.
  • 8Unfallschäden ohne polizeiliche Unfallaufnahme oder Versicherungsmeldung.
  • 9Überladung oder Betrieb über der Nennlast.
  • 10Schäden durch Kollision, Brand, Kratzer, Diebstahl oder kriminelle Handlungen.
  • 11Naturkatastrophen (Erdbeben, Überschwemmung, Blitz, Hagel, Sandsturm usw.) sowie Meerwasser, chemische Korrosion oder Tierkot.
  • 12Normaler Verschleiß wie Geräusche, Vibrationen, Abrieb und Alterung.
  • 13Verweigerung der Inspektion oder Beurteilung des Fahrzeugs durch die Servicestelle.
  • 14Fahrzeug außerhalb der Garantiezeit.
  • 15Manipulation oder Austausch des Tachometers, sodass der Kilometerstand nicht ermittelt werden kann.
  • 16Verlust von mitgeliefertem Werkzeug, Zubehör oder technischen Unterlagen.
  • 17Versäumte Inspektionen, Einstellungen, Nachziehen, Reinigung oder Schmierung gemäß Vorschrift.
  • 18Vernachlässigung der Kabelbaumkontrolle, die zu Scheuern, Kurzschlüssen oder Fahrzeugbränden geführt hat.
  • 19Illegale Fahrzeugveränderung oder unsachgemäßer Betrieb der Fahrzeugstruktur.
  • 20Außergewöhnliche Schäden durch Betriebsbedingungen, Gelände, Be-/Entladung oder Überladung.
  • 21Vorzeitiger Kompressorverschleiß durch nicht fristgerechten oder qualitätsminderwertigen Filterwechsel.
  • 22Nicht rechtzeitiger Austausch des Lufttrockners, was zu Trocknerversagen und Bremsfehlern führt.
  • 23Das Windrose Qualitätsgarantiehandbuch oder ein gültiger Kaufnachweis kann nicht vorgelegt werden.
📄 Wartungsfristen 58 words
📄 Zugelassene Betriebsstoffe 74 words
📄 Wartungscheckliste 303 words
📄 Verbrauchsmaterial-Referenz 143 words
Erstinspektion
6.000 km
oder innerhalb von 3 Monaten nach Kauf, je nachdem, was zuerst eintritt
Regelinspektion
60.000 km
danach in diesem Intervall
Kosten Erstinspektion
Kostenlos
Arbeit und Material vollständig vom Hersteller übernommen
Kosten Regelinspektion
Nutzerpflichtig
Arbeit, Getriebeöl, Kühlmittel, Filter usw.
Fahrzeuge ohne vorschriftsmäßige Wartung verlieren den Garantieanspruch. Regelmäßige Wartung ist eine verbindliche Voraussetzung für die Inanspruchnahme der Garantie.
Das Mischen von Betriebsstoffen verschiedener Qualitätsstufen oder verschiedener Hersteller derselben Stufe ist streng verboten. Dadurch verursachte Schäden gehen zu Lasten des Nutzers.
#BetriebsstoffSpezifikationSystem
1ServolenkungHydraulikölATF3
2KlimakompressorKältemittelR134a
3Batteriekühl-Kompressor (elektrisch)KältemittelR134a
4Motor und E-Steuerung (Kühlkreis)KühlmittelEthylenglykol-Frostschutz −45 °C, fluoreszierendes Gelb, Leitfähigkeit ≤ 100 μS/cm; GB 29743.2-2025
5Batterie (Kühlkreis)KühlmittelGleiche Spezifikation wie Motor/E-Steuerung-Kühlkreis
6ElektroantriebsachseGetriebeölGL-5 (75W/90) Langzeit-Typ
7WaschwasserbehälterScheibenreinigerKraftfahrzeug-Scheibenreiniger (GB/T 23436-2009)
SystemAufgabeErstinspektionRegelinspektionKosten
Antriebsbatterie
Batteriegehäuse und Steckverbinder auf Sauberkeit und Blockierungen prüfen; Verbindungskabel und Isolierung prüfen; Befestigungsschrauben auf Lockern prüfen; Ladestecker trocken, frei von Fremdkörpern, Klemmen nicht verbrannt; Ladestecker-Ladetest
SOC und Fehlermeldungen aller Batteriepakete bestätigen; maximale/minimale/durchschnittliche Zellspannung und -temperatur, maximale Spannungs- und Temperaturdifferenz; SOH-Prüfung
Elektroantriebsachse
Getriebeöl der Antriebsachse wechselnErsetzenNutzerpflichtig
HV/NV-Kabelbaum, Kühlkreis auf Lecks, Knicke und lockere Schellen prüfen; Motor- und Steuerungsisolation sowie Erdungskabel; alle Befestigungsschrauben; Radend- und Untersetzungsgetriebe auf Öl-/Flüssigkeitslecks
Motorsteuerungssystem
NV-Klemmen des Steuergeräts auf Lockerheit und Dichtheit prüfen; HV trennen und Isolationswiderstand messen; Kühlfunktion prüfen; Betriebsparameter ablesen und dokumentieren
Stromverteilungseinheit
HV-Kabelbaum und Steckverbinder auf Verbindung und Befestigung prüfen; NV-Kabelbaum-Verbindungen; Isolationswiderstand; Kühlkreis auf Lecks; Erdungskabel-Verbindung
Elektro-Hydraulische Lenkung
Kugelgelenk-Spiel und Splinte der Lenkstange prüfen; Lenkpumpen-Betrieb und Verkabelung; Lenkrad/Lenksäule-Befestigungsschrauben; Schlauchklemmen und Ölseep-Zustand; Lenkstangen-Kugelgelenke schmieren; Lenkungsspiel prüfen
Lenkflüssigkeitsstand prüfen / Lenkflüssigkeit und Filter wechselnErsetzenNutzerpflichtig
Elektrischer Luftkompressor
Luftfilterelement reinigen (bei Erstinspektion ausblasen; danach alle 10.000 km ausblasen)AusblasenErsetzenNutzerpflichtig
HV-Kabelbaum auf Beschädigungen und Wackelkontakte prüfen; Halteschrauben festziehen; Isolationswiderstand
Lufttrockner, Kondensator, Vierkreisschutzventil und Spiralrohr auf Luftlecks prüfenErsetzenNutzerpflichtig
Batteriekühlsystem
Ausgleichsbehälter-Füllstand prüfen; Batterie-Thermomanagement-Daten ablesen; Kreislaufverbindungen und Steckverbinder prüfen; Kühlwasserpumpen-Betrieb und Kühlmittelfilter prüfen
Kühlmittel auf Spezifikationskonformität und Dichtheit prüfenErsetzenNutzerpflichtig
Bremssystem
Feststellbremsenwirksamkeit prüfen; Bremspedal-Leerweg; Bremsleitungen und alle Modulluftlecks; Bremsspiel einstellen; Druckluftbehälter entwässern
Bremsbelagverschleiß prüfenErsetzenNutzerpflichtig
Fahrgestellsystem
Luftbalg-Einbau und -Verschleiß prüfen; Fahrzeughöhe und Luftbalg-Dichtheit; Stoßdämpfer-Öllecks; Stoßdämpferhalter, Anschlagpufferhalter, X-Querlenker, Längsstreben, Strebenhalter, U-Bolzen-Muttern, Höhenventil-Befestigungsschrauben nachziehen; Bremsluftleitungen, Druckluftbehälter und Anhänger-Luftschlauchverbindungen auf Lecks prüfen
Fahrerhaus
Frontklappenbetätigung prüfen; Scheibenwischer, Wascher, Spiegel, Fensterheber, Dachhimmel/Windschutzscheiben-Sonnenschutz; Lenkrad/Infotainment/Sitze; Türöffnung/-schließung; alle Seitenverkleidungen, Trittstufen und Kotflügel auf Lockerheit
Elektrisches System
Batteriestrom- und Erdungskabel auf Festsitz prüfen; Hilfsbatteriekapazität; alle Beleuchtungen/Blinker/Instrumente/Infotainment; Fahrzeugfehlercodes auslesen; Kabelbaum auf Scheuern/Interferenz; Sicherungen/Relais; Eigendiagnose der Fahrzeugelektronik; Modulbefestigung
Klimaanlage
Klimabetrieb prüfen; Innenraumluftfilter prüfen und reinigen oder ersetzenPrüfenErsetzenNutzerpflichtig
Sattelkupplung
Sattelkupplung auf Beschädigungen, Verbiegungen oder Risse prüfen; Betriebsfähigkeit bestätigen; Befestigungsschrauben anziehen; Sattelverschleißring, Sperrklaue, Satteloberfläche und Königszapfenverschleiß prüfen; Schmierfett nachfüllenErsetzenNutzerpflichtig
#SystemKomponenteIntervallSpezifikationMengeAnmerkungen
1ElektroantriebsachseGetriebeölAlle 300.000 km oder 1 JahrGL-5 (75W/90)16,5 L Mittelachse + 11,5 L Hinterachse (3 Motoren) oder 16,5 L + 16,5 L (4 Motoren)Bis Öl aus Einfüllbohrung fließt
2KlimaanlageInnenraumluftfilterAlle 60.000 km oder 6 MonateAktivkohle-Original-Filter3 Stück
3Motor / E-SteuerungKühlmittelAlle 240.000 km oder 2 JahreEthylenglykol −45 °C30 L (3 Motoren) oder 35 L (4 Motoren)Bis zwischen MAX und MIN am Ausgleichsbehälter auffüllen
4BatterieKühlmittelAlle 240.000 km oder 2 JahreEthylenglykol −45 °C37 L (NMC) oder 27 L (LFP)
5LenkeinheitFilter und HydraulikölAlle 60.000 km oder 6–1 JahrOriginal-Filter; ATF31 Stück; 4 L
6LuftkompressorLuftfilterelementAlle 60.000 km oder 6 MonateOriginal-Filterelement1 StückAlle 10.000 km ausblasen
7LufttrocknerTrocknungspatroneAlle 60.000 km oder 6 MonateOriginal-Trocknungspatrone1 Stück

Manuel après-vente

Pour les tracteurs routiers 100 % électriques (V2.0). Valable en Chine continentale. Conserver ce manuel avec le véhicule en permanence.

Couverture maximale
1,000,000 km
Garantie batterie
8 ans
Garantie transmission
5 ans
📋 Manuel de garantie 861 words
🔧 Manuel d'entretien 934 words
Le Manuel de Garantie Qualité Windrose et la facture d\'achat constituent ensemble le justificatif de garantie officiel.
📄 Principes de garantie 181 words
📄 Étendue de la garantie 336 words
📄 Exclusions de garantie 344 words
  1. Si le propriétaire a utilisé et entretenu correctement le véhicule et qu\'une panne survient dans les délais et kilométrages de garantie en raison d\'un défaut de conception ou de fabrication, Windrose procédera à l\'inspection, confirmera la responsabilité du fabricant et fournira le service de garantie gratuitement.
  2. Le service de garantie suit le principe « priorité à la réparation, remplacement du minimum de composants ».
  3. La garantie couvre uniquement les coûts directs — main-d'œuvre, pièces, consommables et frais de déplacement — résultant de défauts de qualité. Les pertes indirectes ou consécutives ne sont pas couvertes.
  4. En cas de panne pendant la période de garantie, le propriétaire ne doit pas réparer ni démonter le véhicule lui-même ; l\'état de la panne doit être préservé, sous peine de refus de prestation de garantie par le centre de service.
  5. Les pièces remplacées sous garantie ne bénéficient que de la durée de garantie restante du composant d\'origine.
  6. Si le compteur kilométrique est défectueux et qu\'aucune preuve du kilométrage avant/après la panne n\'est disponible, le kilométrage est calculé à raison de 28 jours/mois, 8 heures/jour, à une vitesse moyenne de 80 km/h.

À compter de la date d\'achat. Durée maximale de garantie composants : 8 ans ou 1 000 000 km, selon le premier terme atteint.

SystèmeDuréeKilométrageComposants
⚡ Batterie
Batterie8 ans1,000,000 kmEnsemble pack batterie
🔌 Électronique de puissance
Électronique de puissance5 ans600,000 kmModule de distribution d\'énergie intégré (hors fusibles)
🔧 Pont électrique
Pont électrique5 ans600,000 kmEnsemble moteur, contrôleur E, carter de pont
2 ansIllimitéContrôleur de rapport, carter réducteur principal, carter de différentiel, plateau de frein, faisceau haute tension
1 anIllimitéActuateur de rapport, tous ensembles d\'arbres, roulements, bagues, train épicycloïdal, croisillon, manchons d\'embrayage, tous types de pignons, moyeux, demi-arbres, joints à lèvre, disques de frein, tendeurs de frein, ABS, faisceau, tuyaux d\'eau, etc.
3 moisIllimitéBoulons et écrous de roue, câble indicateur d\'usure, garnitures de frein (hors brûlure ou usure complète)
🚛 Châssis
Châssis3 ansIllimitéPièces moulées du véhicule
2½ ansIllimitéStructure arrière soudée
2 ansIllimitéChâssis
2½ ansIllimitéRéservoir et volant de direction
2 ansIllimitéColonne de direction
1½ anIllimitéPompe de direction ; direction assistée électrique
2½ ansValves d air et compresseur
2 ans200,000 kmCanalisations de frein
1 anPédale, valves électrocommandées, réservoirs d air
2 ansIllimitéPièces moulées/forgées de suspension pneumatique (av/ar)
1 anIllimitéCoussins, amortisseurs, pièces en caoutchouc
📡 Électronique
Électronique2½ ansSurveillance pression pneus, rétroviseurs électroniques
2 ans200,000 kmÉclairage, écrans IVI/IPC/CAR
2 ansFaisceau BT, tachygraphe, caméras DVR
🤖 Systèmes d\'aide à la conduite (ADAS)
Systèmes d\'aide à la conduite (ADAS)5 ans600,000 kmContrôleur de véhicule (VCU)
3 ans200,000 kmCaméra frontale ; radars millimétriques
2 ansRadars ultrasoniques
🌡️ Gestion thermique
Gestion thermique3 ans200,000 kmPompes à eau électriques x2
2 ans200,000 kmCanalisations de refroidissement nylon
1 anCompresseur de climatisation
🚘 Cabine
Cabine3 ansCaisse nue ; porte coulissante ; ceintures ; charnières
2½ ansActionneur de porte coulissante
2 ans200,000 kmTous vitrages ; sièges
Autres
Autres6 mois30,000 kmTous composants non spécifiés
Les situations suivantes sont exclues du champ de la garantie :
  • 1La plaque signalétique du véhicule ne correspond pas aux données d\'usine ou a été modifiée.
  • 2Des fluides, filtres ou pièces non d\'origine ont été utilisés.
  • 3Des fluides en dessous du niveau de spécification requis ont été utilisés lors de l\'utilisation normale.
  • 4Pendant la période de garantie, une panne a été réparée sans passer par un centre de service.
  • 5Modification non autorisée, ajout d\'équipement ou remplacement de composants ayant provoqué une panne.
  • 6Des pièces non d\'origine ont été utilisées lors d\'une réparation, provoquant un défaut ultérieur.
  • 7Une panne n\'a pas été corrigée avant de poursuivre la conduite, entraînant des dommages secondaires sur d\'autres composants.
  • 8Dommages suite à un accident de la route sans rapport de police ni déclaration d\'assurance.
  • 9Surcharge ou fonctionnement au-delà de la capacité nominale.
  • 10Dommages causés par une collision, un incendie, des rayures, un vol ou une activité criminelle.
  • 11Catastrophes naturelles (séisme, inondation, foudre, grêle, tempête de sable, etc.) ou eau de mer, corrosion chimique, déjections animales.
  • 12Usure normale telle que bruit, vibration, abrasion et vieillissement.
  • 13Refus d\'autoriser le centre de service à inspecter ou évaluer le véhicule.
  • 14Véhicule hors période de garantie.
  • 15Manipulation ou remplacement du compteur kilométrique rendant impossible la détermination du kilométrage.
  • 16Perte des outils, accessoires ou documents techniques fournis avec le véhicule.
  • 17Absence de révision, d\'ajustement, de serrage, de nettoyage ou de lubrification selon les préconisations.
  • 18Négligence de l\'inspection du câblage ayant entraîné un frottement, un court-circuit ou un incendie électrique.
  • 19Modification illégale ou utilisation non conforme de la structure du véhicule.
  • 20Dommages anormaux liés à l\'environnement de travail, au site, aux opérations de chargement/déchargement ou à la surcharge.
  • 21Usure prématurée du compresseur due à un remplacement tardif ou à l\'utilisation de filtres de mauvaise qualité.
  • 22Dessiccateur non remplacé à temps, entraînant la défaillance du dessiccant et des problèmes de freinage.
  • 23Impossibilité de fournir le Manuel de Garantie Qualité Windrose ou une preuve d\'achat valide.
📄 Calendrier d\'entretien 82 words
📄 Fluides homologués 115 words
📄 Checklist d\'entretien 551 words
📄 Référence consommables 186 words
Première révision
6 000 km
ou dans les 3 mois suivant l\'achat, selon le premier terme atteint
Révision périodique
60 000 km
à chaque intervalle suivant
Coût 1ʳᵉ révision
Gratuit
Main-d'œuvre et pièces entièrement pris en charge par le fabricant
Coût révisions périodiques
À la charge du client
MO, huile, liquide de refroidissement, filtres, etc.
Tout défaut d\'entretien selon les préconisations sera considéré comme une renonciation volontaire aux droits de garantie. L'entretien régulier est une condition obligatoire pour bénéficier de la garantie.
Il est strictement interdit de mélanger des fluides de spécifications différentes ou de marques différentes pour la même spécification. Tout défaut résultant de mélanges est à la charge du client.
#FluideSpécificationSystème
1Direction assistéeHuile hydrauliqueATF3
2Compresseur de climatisationRéfrigérantR134a
3Compresseur de refroidissement batterie (électrique)RéfrigérantR134a
4Moteur et contrôleur E (circuit de refroidissement)Liquide de refroidissementÉthylène glycol antigel −45 °C, jaune fluorescent, conductivité ≤ 100 μS/cm ; conforme à GB 29743.2-2025
5Batterie (circuit de refroidissement)Liquide de refroidissementMême spécification que le circuit de refroidissement moteur/contrôleur E
6Pont électriqueHuile de boîteGL-5 (75W/90) longue durée
7Réservoir lave-glaceLiquide lave-glaceLiquide lave-glace automobile (GB/T 23436-2009)
SystèmeTâche1ʳᵉ révisionRévision périod.Coût
Batterie de traction
Vérifier la propreté du boîtier batterie et l\'absence de blockages des connecteurs ; câbles et isolation intacts ; boulons de fixation serrés ; prise de charge sèche, sans corps étrangers, bornes non brûlées ; test de charge de la prise
Confirmer le SOC et les codes de défaut de chaque pack ; tensions et températures max/min/moy des cellules, différentiel de tension et de température max ; contrôle SOH
Pont électrique
Remplacer l'huile de boîte du pont moteurRemplacerClient
Vérifier les faisceaux HT/BT, circuit de refroidissement (fuites, coudes, colliers desserrés) ; isolation moteur et contrôleur, câble de terre ; tous les boulons de fixation ; têtes de roue et réducteur pour fuites d'huile/liquide
Système de contrôle moteur
Vérifier le faisceau BT du contrôleur pour desserrement et étanchéité des bornes ; couper le HT et mesurer la résistance d\'isolement ; vérifier le bon fonctionnement du refroidissement ; lire et enregistrer les paramètres de fonctionnement
Unité de distribution d\'énergie
Vérifier les faisceaux HT et connecteurs aviation (connexion et fixation) ; connexions faisceau BT ; résistance d\'isolement ; circuit de refroidissement pour fuites ; connexion du câble de terre
Direction électro-hydraulique
Vérifier le jeu des rotules de biellette et les goupilles fendues ; fonctionnement et câblage de la pompe ; boulons de serrage du volant/colonne ; colliers et condition de suintement d'huile ; lubrifier les rotules de biellette ; contrôler le jeu de direction
Vérifier le niveau de fluide de direction / remplacer le fluide et nettoyer le filtreRemplacerClient
Compresseur d\'air électrique
Nettoyer le filtre à air (souffler lors de la 1ʳᵉ révision ; souffler tous les 10 000 km)SoufflerRemplacerClient
Vérifier les faisceaux HT pour dommages ou connexions lâches ; serrer les vis de support ; résistance d\'isolement
Vérifier dessiccateur, condenseur, valve à 4 voies et tube en serpentin pour fuites d\'airRemplacerClient
Système de refroidissement batterie
Vérifier le niveau du vase d\'expansion ; lire les données de gestion thermique batterie pour confirmer la réfrigération ; inspecter connexions du circuit et connecteurs ; vérifier la pompe de refroidissement et le filtre
Vérifier que le liquide de refroidissement est conforme aux spécifications et qu\'il n'y a pas de fuitesRemplacerClient
Système de freinage
Vérifier l\'efficacité du frein de stationnement ; course libre de la pédale ; canalisations et modules pour fuites d\'air ; régler le jeu de frein ; vidanger les réservoirs
Contrôler l\'usure des garnitures de freinRemplacerClient
Système de châssis
Vérifier montage et usure des coussins à air ; hauteur de caisse et étanchéité des coussins ; fuites d'huile d\'amortisseurs ; serrer supports d\'amortisseurs, butées, bras de type X, biellettes longitudinales, supports de biellettes, U-bolts, boulons de vanne de hauteur ; vérifier les canalisations d\'air de frein, réservoirs et flexibles de raccordement remorque
Cabine
Vérifier l\'ouverture du capot avant ; essuie-glaces, laveur, rétroviseurs, lève-vitres, stores toit/pare-brise ; volant/infotainment/sièges ; ouverture/fermeture des portes ; tous panneaux latéraux, marchepieds et ailes pour désserage
Système électrique
Vérifier le serrage des câbles d\'alimentation et de masse de la batterie ; capacité de la batterie auxiliaire ; tous éclairages/clignotants/instruments/infotainment ; lire les codes défaut ; vérifier le câblage pour frottements/interférences ; fusibles/relais ; autodiagnostic des systèmes électroniques ; fixation des modules
Climatisation
Vérifier le fonctionnement de la clim ; inspecter et nettoyer ou remplacer le filtre d'habitacleVérifierRemplacerClient
Sellette d\'attelage
Vérifier dommages, déformation ou fissures ; confirmer le bon fonctionnement ; serrer les boulons de fixation ; contrôler usure de la bague de selle, du verrou, de la surface de selle et du pivot de remorque ; graisserRemplacerClient
#SystèmeComposantIntervalleSpécificationQuantitéRemarques
1Pont électriqueHuile de boîteTous les 300 000 km ou 1 anGL-5 (75W/90)16,5 L pont central + 11,5 L pont arrière (3 moteurs) ou 16,5 L + 16,5 L (4 moteurs)Remplir jusqu'à débordement du bouchon
2ClimatisationFiltre d'habitacleTous les 60 000 km ou 6 moisFiltre à charbon actif d\'origine3 unités
3Moteur / contrôleur ELiquide de refroidissementTous les 240 000 km ou 2 ansÉthylène glycol −45 °C30 L (3 moteurs) ou 35 L (4 moteurs)Remplir entre MAX et MIN du vase d\'expansion
4BatterieLiquide de refroidissementTous les 240 000 km ou 2 ansÉthylène glycol −45 °C37 L (NMC) ou 27 L (LFP)
5Unité de directionFiltre et huile hydrauliqueTous les 60 000 km ou 6–1 anFiltre d\'origine ; ATF31 unité ; 4 L
6Compresseur d\'airFiltre à airTous les 60 000 km ou 6 moisFiltre d\'origine1 unitéSouffler tous les 10 000 km
7DessiccateurCartouche dessiccanteTous les 60 000 km ou 6 moisCartouche d\'origine1 unité

Manual de postventa

Para tractores eléctricos puros (V2.0). Válido para China continental. Conserve este manual con el vehículo en todo momento.

Cobertura máxima de componentes
1,000,000 km
Garantía de batería
8 años
Garantía de transmisión
5 años
📋 Manual de garantía 853 words
🔧 Manual de mantenimiento 1,002 words
El Manual de Garantía de Calidad Windrose y la factura de compra constituyen juntos el justificante de garantía oficial.
📄 Principios de garantía 175 words
📄 Alcance de la garantía 350 words
📄 Exclusiones de garantía 328 words
  1. Si el propietario ha utilizado y mantenido correctamente el vehículo y se produce una avería dentro del periodo o kilometraje de garantía debido a un defecto de diseño o fabricación, Windrose inspeccionará el vehículo, confirmará su responsabilidad y prestará el servicio de garantía de forma gratuita.
  2. El servicio de garantía sigue el principio de «reparación prioritaria con el mínimo de piezas sustituidas».
  3. La garantía cubre únicamente los costes directos — mano de obra, piezas, consumibles y gastos de desplazamiento — derivados de defectos de calidad. Las pérdidas indirectas o consecuentes no están cubiertas.
  4. Durante el periodo de garantía, el propietario no debe reparar ni desmontar el vehículo por su cuenta; el estado de la avería debe conservarse, de lo contrario el centro de servicio denegará la prestación de garantía.
  5. Las piezas sustituidas bajo garantía solo disfrutan de la duración de garantía restante del componente original.
  6. Si el odómetro falla y no se puede aportar prueba del kilometraje antes/después de la avería, se calcula a razón de 28 días/mes, 8 horas/día y una velocidad media de 80 km/h.

Desde la fecha de compra. Cobertura máxima de componentes: 8 años o 1 000 000 km, lo que ocurra primero.

SistemaPlazoKilometrajeComponentes
⚡ Batería
Batería8 años1,000,000 kmConjunto del pack de batería
🔌 Electrónica de potencia
Electrónica de potencia5 años600,000 kmMódulo de distribución de energía integrado (excluidos los fusibles)
🔧 Eje eléctrico
Eje eléctrico5 años600,000 kmConjunto motor, conjunto control E, carcasa del eje
2 añosIlimitadoControlador de marcha, cárter del reductor principal, cárter del diferencial, plato de freno, arnés de alta tensión
1 añoIlimitadoActuador de cambios, todos los conjuntos de ejes, rodamientos, casquillos, engranajes planetarios, cruceta, manguitos de acoplamiento, todos los tipos de engranajes, cubos, semiejes, retenes, discos de freno, reguladores de freno, ABS, arnés, tuberías de agua, etc.
3 mesesIlimitadoPernos y tuercas de rueda, cable indicador de desgaste, pastillas de freno (excluido quemado o desgaste total)
🚛 Chasis
Chasis3 añosIlimitadoPiezas fundidas del vehículo
2½ añosIlimitadoEstructura trasera soldada
2 añosIlimitadoBastidor
2½ añosIlimitadoDepósito y volante de dirección
2 añosIlimitadoColumna de dirección
1½ añosIlimitadoBomba de dirección; dirección asistida eléctrica
2½ añosVálvulas de aire y compresor
2 años200,000 kmTuberías de freno
1 añoPedal, válvulas electrocontroladas, depósitos de aire
2 añosIlimitadoPiezas fundidas/forjadas suspensión neumática (del/tra)
1 añoIlimitadoFuelles, amortiguadores, piezas de goma
📡 Electrónica
Electrónica2½ añosVigilancia presión neumáticos, retrovisores electrónicos
2 años200,000 kmIluminación, pantallas IVI/IPC/CAR
2 añosArnés BT, tacógrafo, cámaras DVR
🤖 Sistemas de asistencia a la conducción (ADAS)
Sistemas de asistencia a la conducción (ADAS)5 años600,000 kmUnidad de control del vehículo (VCU)
3 años200,000 kmCámara frontal; radar de onda milimétrica
2 añosRadar ultrasónico
🌡️ Gestión térmica
Gestión térmica3 años200,000 kmBombas de agua eléctricas x2
2 años200,000 kmTuberías de refrigerante nylon
1 añoCompresor de A/C
🚘 Cabina
Cabina3 añosCarrocería; puerta corredera; cinturones; bisagras
2½ añosAccionador de puerta corredera
2 años200,000 kmTodos los cristales; asientos
Otros
Otros6 meses30,000 kmTodos los componentes no especificados
Los siguientes supuestos quedan fuera del ámbito de la garantía:
  • 1La placa de identificación del vehículo no coincide con los datos de fábrica o ha sido manipulada.
  • 2No se han utilizado fluidos, filtros o piezas originales.
  • 3Se han utilizado fluidos por debajo del grado especificado durante el uso normal.
  • 4Durante el periodo de garantía, una avería fue reparada sin acudir a un centro de servicio.
  • 5Modificaciones no autorizadas, equipos añadidos o cambios de componentes que hayan causado una avería.
  • 6Se usaron piezas no originales en una reparación, provocando un defecto posterior.
  • 7Una avería no fue corregida antes de continuar conduciendo, causando daños secundarios en otros componentes.
  • 8Daños por accidente de tráfico sin atestado policial ni declaración de seguro.
  • 9Sobrecarga o uso por encima de la capacidad nominal.
  • 10Daños por colisión, incendio, rasguños, robo o actividad delictiva.
  • 11Desastres naturales (terremoto, inundación, rayo, granizo, tormenta de arena, etc.) o daños por agua salada, corrosión química o excrementos de animales.
  • 12Desgaste normal: ruido, vibración, rozamiento y envejecimiento.
  • 13Negativa a permitir la inspección o evaluación del vehículo por el centro de servicio.
  • 14Vehículo fuera del periodo de garantía.
  • 15Manipulación o sustitución del odómetro que impida determinar el kilometraje.
  • 16Pérdida de herramientas, accesorios o documentación técnica suministrados con el vehículo.
  • 17Falta de inspecciones, ajustes, aprietes, limpiezas o lubricaciones programadas.
  • 18Descuido en la revisión del arnés eléctrico, causando rozamiento, cortocircuito o incendio eléctrico.
  • 19Modificación ilegal o uso indebido de la estructura del vehículo.
  • 20Daños anormales causados por el entorno de trabajo, las condiciones del terreno, las operaciones de carga/descarga o la sobrecarga.
  • 21Desgaste prematuro del compresor por no reemplazar los filtros a tiempo o usar filtros de baja calidad.
  • 22Secador no sustituido a tiempo, causando fallo del desecante y averías en el sistema de frenos.
  • 23Imposibilidad de presentar el Manual de Garantía de Calidad Windrose o una prueba de compra válida.
📄 Programa de mantenimiento 87 words
📄 Fluidos aprobados 110 words
📄 Lista de comprobación de mantenimiento 619 words
📄 Referencia de consumibles 186 words
Primera revisión
6 000 km
o en los 3 meses siguientes a la compra, lo que ocurra primero
Revisión periódica
60 000 km
en cada intervalo posterior
Coste primera revisión
Gratuito
Mano de obra y materiales completamente a cargo del fabricante
Coste revisión periódica
A cargo del usuario
MO, aceite de transmisión, refrigerante, filtros, etc.
El incumplimiento de los requisitos de mantenimiento se considerará una renuncia voluntaria del usuario a sus derechos de garantía. El mantenimiento periódico es una condición obligatoria para el disfrute de la garantía.
Queda estrictamente prohibido mezclar fluidos de diferentes grados o de distintas marcas del mismo grado. Los defectos causados por mezclas de fluidos son responsabilidad del usuario.
#FluidoEspecificaciónSistema
1Dirección asistidaAceite hidráulicoATF3
2Compresor de A/CRefrigeranteR134a
3Compresor de refrigeración de batería (eléctrico)RefrigeranteR134a
4Motor y control E (circuito de refrigeración)RefrigeranteAnticongelante de etilenglicol −45 °C, amarillo fluorescente, conductividad ≤ 100 μS/cm; cumple GB 29743.2-2025
5Batería (circuito de refrigeración)RefrigeranteMisma especificación que el circuito de refrigeración del motor/control E
6Eje eléctricoAceite de transmisiónGL-5 (75W/90) de larga duración
7Depósito limpiaparabrisasLíquido limpiaparabrisasLíquido limpiaparabrisas para automóviles (GB/T 23436-2009)
SistemaTareaPrimera revisiónRevisión periódicaCoste
Batería de tracción
Comprobar limpieza de la carcasa de la batería y ausencia de bloqueos en conectores; cables e aislamiento intactos; pernos de fijación apretados; toma de carga seca, sin cuerpos extraños, terminales sin quemaduras; prueba de carga de la toma
Confirmar el SOC y los códigos de fallo de cada pack; tensiones y temperaturas máx./mín./prom. de las celdas, diferencial máximo de tensión y temperatura; control SOH
Eje eléctrico
Sustituir el aceite de transmisión del eje motrizSustituirUsuario
Comprobar arnés AT/BT, circuito de refrigeración (fugas, codos, abrazaderas sueltas); aislamiento del motor y controlador, cable de masa; todos los pernos de fijación; cabezas de rueda y reductor para fugas de aceite/líquido
Sistema de control del motor
Comprobar terminales del arnés BT del controlador para detectar aflojamiento y estanquidad; cortar el AT y medir la resistencia de aislamiento; verificar el correcto funcionamiento de la refrigeración; leer y registrar los parámetros de funcionamiento
Unidad de distribución de energía
Comprobar arnés AT y conectores de aviación (conexión y fijación); conexiones del arnés BT; resistencia de aislamiento; circuito de refrigeración para fugas; conexión del cable de masa
Dirección electrohidráulica
Comprobar la holgura de las rótulas de la barra de dirección y pasadores de aleta; funcionamiento y cableado de la bomba de dirección; pernos de apriete del volante/columna; abrazaderas y condición de rezume de aceite; lubricar rótulas de la barra de dirección; comprobar el juego de dirección
Comprobar el nivel de fluido de dirección / sustituir el aceite de dirección y limpiar el filtroSustituirUsuario
Compresor de aire eléctrico
Limpiar el elemento filtrante de aire (soplar en la primera revisión; soplar cada 10 000 km)SoplarSustituirUsuario
Comprobar el arnés AT para detectar daños o conexiones flojas; apretar tornillos de soporte; resistencia de aislamiento
Comprobar secador, condensador, válvula de cuatro circuitos y tubo serpentín para detectar fugas de aireSustituirUsuario
Sistema de refrigeración de batería
Comprobar el nivel del vaso de expansión; leer datos de gestión térmica de la batería para confirmar la refrigeración; inspeccionar conexiones del circuito y conectores; comprobar el funcionamiento de la bomba de refrigeración y el filtro
Verificar que el refrigerante cumple la especificación y que no hay fugasSustituirUsuario
Sistema de frenos
Comprobar la eficacia del freno de estacionamiento; recorrido libre del pedal; tuberías y módulos para fugas de aire; ajustar la holgura de freno; purgar los depósitos de aire
Inspeccionar el desgaste de las pastillas de frenoSustituirUsuario
Sistema de chasis
Comprobar la instalación y el desgaste de los fuelles; altura de la suspensión y estanquidad de los fuelles; fugas de aceite en los amortiguadores; apretar soportes de amortiguadores, topes de rebote, brazos en X, tirantes longitudinales, soportes de tirantes, tuercas de perno en U, pernos de la válvula de altura; comprobar los circuitos de aire de freno, depósitos y mangueras de conexión del remolque
Cabina
Comprobar la apertura del panel delantero; limpiaparabrisas, lavaparabrisas, retrovisores, elevalunas, parasoles de techo/parabrisas; volante/sistema de info/asientos; apertura/cierre de puertas; todos los paneles laterales, estribos y aletas para detectar holguras
Sistema eléctrico
Comprobar el apriete de los cables de alimentación y masa de la batería; capacidad de la batería auxiliar; todos los pilotos/indicadores/instrumentos/infoentretenimiento; leer los códigos de avería del vehículo; comprobar el arnés para detectar rozamientos/interferencias; fusibles/relés; autodiagnóstico del sistema de control electrónico; fijación de los módulos
Sistema de climatización
Comprobar el funcionamiento del A/C; inspeccionar y limpiar o sustituir el filtro del habitáculoComprobarSustituirUsuario
Quinta rueda
Comprobar daños, deformaciones o grietas en la quinta rueda; confirmar el funcionamiento correcto; apretar los pernos de montaje; comprobar el desgaste del anillo de la silla, el pestillo de bloqueo, la superficie de la silla y el pivote del remolque; engrasarSustituirUsuario
#SistemaComponenteIntervaloEspecificaciónCantidadNotas
1Eje eléctricoAceite de transmisiónCada 300 000 km o 1 añoGL-5 (75W/90)16,5 L eje central + 11,5 L eje trasero (3 motores) o 16,5 L + 16,5 L (4 motores)Llenar hasta que fluya por el orificio de llenado
2ClimatizaciónFiltro de habitáculoCada 60 000 km o 6 mesesFiltro de carbón activo original3 unidades
3Motor / control ERefrigeranteCada 240 000 km o 2 añosEtilenglicol −45 °C30 L (3 motores) o 35 L (4 motores)Rellenar entre las marcas MÁX y MÍN del vaso de expansión
4BateríaRefrigeranteCada 240 000 km o 2 añosEtilenglicol −45 °C37 L (NMC) o 27 L (LFP)
5Unidad de direcciónFiltro y aceite hidráulicoCada 60 000 km o 6–1 añoFiltro original; ATF31 unidad; 4 L
6Compresor de aireElemento filtrante de aireCada 60 000 km o 6 mesesElemento filtrante original1 unidadSoplar cada 10 000 km
7Secador de aireCartucho desecanteCada 60 000 km o 6 mesesCartucho desecante original1 unidad

保証マニュアル

純電気トラクタートラック(V2.0)専用。中国本土のみ有効。本マニュアルは重要な保証証明書です — 常に車両と一緒に保管してください。

最大部品保証距離
1,000,000 km
バッテリー保証
8 ヶ月
ドライブトレイン保証
5 ヶ月
📋 保証マニュアル 199 words
🔧 メンテナンスマニュアル 167 words
Windrose製品品質保証マニュアルと購入領収書が、公式保証証明書を構成します。
📄 保証原則 6 words
📄 保証範囲 146 words
📄 保証除外事項 47 words
  1. ユーザーが車両を正しく運用・整備し、設計または製造上の欠陥により保証期間内または走行距離以内に故障が発生した場合、Windroseは検査・責任確認の後、無償で保証サービスを提供します。
  2. 保証サービスは「修理優先、最小限の部品交換」の原則に従います。
  3. 保証サービスは、品質上の欠陥による故障から生じる直接費用(工賃、部品代、消耗品費、出張費)のみを負担します。間接的な損失や結果的損害は補償対象外です。
  4. 保証期間中に故障が発生した場合、ユーザーは自己修理または分解してはなりません。故障の状態を保持する必要があり、そうでない場合はサービスセンターが保証サービスを拒否する場合があります。
  5. 保証修理で交換された部品の保証期間は、元の部品の残存保証期間のみ適用されます。
  6. 走行距離計が故障し、故障前後の走行距離を証明できない場合、月28日・1日8時間・平均時速80kmで走行距離を算出します。

購入日から。最大部品保証期間:8年または1,000,000km、いずれか早い方。

システム期間走行距離構成部品
⚡ バッテリー
バッテリー8 年1,000,000 kmバッテリーパックアセンブリ
🔌 電力電子機器
電力電子機器5 年600,000 km統合電力配分ユニット(ヒューズを除く)
🔧 電動駆動アクスル
電動駆動アクスル5 年600,000 kmモーターアセンブリ、電子制御アセンブリ、アクスルハウジングアセンブリ
2 年無制限シフトコントローラーアセンブリ、メインリデューサーハウジング、デファレンシャルハウジング、ブレーキバッキングプレート、高電圧ハーネス
1 年無制限シフトアクチュエーター、全シャフトアセンブリ、ベアリング、ブッシング、プラネタリーギア、クロスシャフト、エンゲージングスリーブ、各種ギア、ホイールハブ、アクスルシャフト、オイルシール、ブレーキディスク、スラックアジャスター、ABS、ハーネス、ウォーターパイプ等
3 ヶ月無制限ホイールボルト、ホイールナット、摩耗インジケーターワイヤー、フリクションパッド(焼損・摩耗除く)
🚛 シャシー
シャシー3 年無制限車両鋳造品
2½ 年無制限後部統合フレーム溶接体
2 年無制限フレームアセンブリ
2½ 年無制限ステアリングリザーバーおよびステアリングホイール
2 年無制限ステアリングコラム
1½ 年無制限ステアリングポンプ;電動パワーステアリングユニット
2½ 年エアバルブおよびエアコンプレッサー
2 年200,000 kmブレーキライン
1 年ブレーキペダル、電子制御バルブ、エアリザーバー
2 年無制限前後エアサスペンション鋳造・鍛造品
1 年無制限エアバッグ、ダンパー、ゴム部品
📡 電子機器
電子機器2½ 年タイヤ圧力監視、電子ミラー
2 年200,000 km照明、IVI/IPC/CARスクリーン
2 年低電圧ハーネス、ドライブレコーダー、DVRカメラ
🤖 先進運転支援システム(ADAS)
先進運転支援システム(ADAS)5 年600,000 km車両制御ユニット(VCU)
3 年200,000 km前方スマートカメラ;ミリ波レーダー(側方・前方)
2 年超音波レーダー
🌡️ 熱管理システム
熱管理システム3 年200,000 km電動ウォーターポンプ×2(バッテリーおよび駆動冷却)
2 年200,000 kmナイロン冷却ライン
1 年エアコンコンプレッサー
🚘 キャブ
キャブ3 年ボディーインホワイト;スライドドアおよびレール;シートベルト;ヒンジ;ドアロック
2½ 年スライドドアドライブアセンブリ
2 年200,000 km全ガラス;シート
その他
その他6 ヶ月30,000 km記載されていない全部品
以下の状況は保証範囲外となります:
  • 1車両の銘板が出荷時の仕様と一致しない、または改ざんされている場合。
  • 2純正オイル、フィルター、部品以外を使用した場合。
  • 3通常運用中に規定グレード以下のオイルを使用した場合。
  • 4保証期間中、サービスセンターを経由せずに自己修理した場合。
  • 5無許可の改造、追加装備、または部品変更により故障が発生した場合。
  • 6修理時に純正外部品を使用し、後続の故障が発生した場合。
  • 7故障を修正せずに運行を継続し、さらなる部品への二次損害が発生した場合。
  • 8警察の事故報告書または保険申告なしに発生した交通事故による損傷。
  • 9積載量超過または定格容量超過での運用。
  • 10衝突、火災、擦り傷、窃盗、または犯罪行為による損傷。
  • 11自然災害(地震、洪水、雷、雹、砂嵐など)または海水、化学腐食、動物の排泄物による損傷。
  • 12騒音、振動、摩耗、老化などの通常摩耗。
  • 13サービスセンターによる車両の点検・評価を拒否した場合。
  • 14保証期間外の車両。
  • 15走行距離計を改ざんまたは交換し、走行距離が確認できない場合。
  • 16車両に付属のツール、アクセサリー、または技術文書の紛失。
  • 17規定の点検、調整、締め付け、清掃、または注油の未実施。
  • 18ワイヤリングハーネスの点検を怠り、擦れ、ショート、または電気火災が発生した場合。
  • 19車両構造の違法改造または不適切な使用。
  • 20作業環境、現場条件、積み下ろし作業、または積載超過による異常損傷。
  • 21フィルターの定期交換を怠るまたは低品質フィルターを使用し、コンプレッサーの早期摩耗が発生した場合。
  • 22エアドライヤーを定期的に交換せず、乾燥剤の機能喪失およびブレーキシステムの故障が発生した場合。
  • 23Windrose製品品質保証マニュアルまたは有効な購入証明書を提示できない場合。
📄 整備スケジュール 13 words
📄 承認された流体 42 words
📄 整備チェックリスト 57 words
📄 消耗品参考基準 55 words
初回点検
6,000km
購入後3ヶ月以内のいずれか早い方
定期点検
60,000km
以降、同じ間隔で実施
初回点検費用
無料
工賃および部品代を全額メーカー負担
定期点検費用
ユーザー負担
工賃、ギアオイル、冷却水、フィルター等
規定の定期整備を実施しない場合、ユーザーが保証権利を自発的に放棄したものとみなします。定期整備は保証サービスを受けるための必須条件です。
異なるグレードの流体、または同グレードでも異なるメーカーの流体を混合することは厳禁です。混合による故障はユーザーの責任となります。
#液体仕様システム
1パワーステアリング装置トラクターユニット作動油ATF3
2エアコンコンプレッサートラクターユニット冷媒R134a
3バッテリー冷却コンプレッサー(電動)トラクターユニット冷媒R134a
4モーター/電子制御(冷却回路)トラクターユニット冷却水エチレングリコール不凍液 -45°C、蛍光黄、導電率≤100μS/cm;GB 29743.2-2025準拠
5バッテリー(冷却回路)トラクターユニット冷却水モーター/電子制御冷却回路と同仕様
6電動駆動アクスルトラクターユニットギアオイルGL-5(75W/90)長寿命タイプ
7ウォッシャータンクトラクターユニットウォッシャー液自動車用ウィンドシールドウォッシャー液(GB/T 23436-2009)
システム作業初回点検定期点検費用
駆動バッテリー
バッテリーハウジングの清潔さとコネクターの詰まり確認;接続ケーブルと絶縁状態確認;固定ボルトの緩み確認;充電ソケットが乾燥・異物なし・端子焼損なしの確認;充電ソケット充電テスト
各バッテリーパックのSOCと故障コード確認;セルの最高/最低/平均電圧・温度、最大電圧差・温度差確認;SOH点検
電動駆動アクスル
駆動アクスルギアオイル交換交換ユーザー負担
高電圧/低電圧ハーネス、冷却回路(漏れ、折れ、クランプ緩み)確認;モーターと制御装置の絶縁およびアース線確認;全部品固定ボルト確認;ホイールエンドとリデューサーの油漏れ確認
モーター制御システム
制御装置低電圧ハーネス端子の緩みおよびシール確認;高電圧遮断後絶縁抵抗測定;冷却正常動作確認;運転パラメーター読取・記録
電力配分ユニット
高電圧ハーネスおよびアビエーションコネクターの接続・固定確認;低電圧ハーネス接続確認;絶縁抵抗確認;冷却回路漏れ確認;アース線接続確認
電気油圧ステアリングシステム
ステアリングロッドボールジョイントの遊びおよびスプリットピン確認;ステアリングポンプ動作・配線確認;ステアリングホイール/コラム固定ボルト確認;ホースクランプおよびオイル滲み状態確認;ステアリングロッドボールジョイントへのグリス注入;ステアリングフリープレイ確認
ステアリング液量確認 / ステアリングオイルおよびフィルター交換交換ユーザー負担
電動エアコンプレッサー
エアフィルターエレメント清掃(初回点検時ブロー;以降10,000kmごとにブロー)ブロー清掃交換ユーザー負担
高電圧ハーネスの損傷または緩み接続確認;ブラケットネジ締め付け;絶縁抵抗確認
エアドライヤー、コンデンサー、4回路保護弁、蛇管エア漏れ確認交換ユーザー負担
バッテリー冷却システム
膨張タンク液面確認;バッテリー熱管理データ読取り・冷却機能確認;回路接続とコネクター点検;冷却水ポンプ動作とフィルター確認
冷却水が仕様に適合していること、漏れがないことを確認交換ユーザー負担
ブレーキシステム
パーキングブレーキ性能確認;ブレーキペダル遊び確認;ブレーキラインおよび全モジュールのエア漏れ確認;ブレーキクリアランス調整;エアタンクドレン
ブレーキフリクションパッド摩耗確認交換ユーザー負担
シャシーシステム
エアバッグの取り付けおよび摩耗確認;サスペンション高さおよびエアバッグ漏れ確認;ダンパーオイル漏れ確認;ダンパーブラケット、バンプストップブラケット、Xコントロールアーム、縦方向スラストロッド、スラストロッドブラケット、Uボルトナット、高さバルブ固定ボルト締め付け;ブレーキエアライン/タンク/トレーラーエアホース接続漏れ確認
キャブ
フロントパネル開閉確認;ワイパー、ウォッシャー、ミラー、ウィンドウリフター、ルーフ/ウィンドシールドサンシェード確認;ステアリングホイール/インフォテインメント/シート確認;ドア開閉確認;全サイドトリムパネル、ステップボード、フェンダーの緩み確認
電気システム
バッテリー電源ケーブル/アース線の固定確認;補助バッテリー容量確認;全照明/インジケーター/計器/インフォテインメントシステム確認;車両故障コード読取り;ハーネスの擦れ/干渉確認;ヒューズ/リレー確認;電子制御システム自己診断;各モジュール固定確認
エアコンシステム
エアコンシステム動作確認;キャビンエアフィルター点検・清掃または交換点検交換ユーザー負担
第5輪カップリング
第5輪の損傷・変形・亀裂確認;正常動作確認;取り付けボルト締め付け;サドル摩耗リング、ロッキングクロー、サドル面、トレーラーキングピン摩耗確認;グリース注入交換ユーザー負担
#システム部品周期仕様数量備考
1電動駆動アクスルギアオイル300,000kmごとまたは12ヶ月GL-5(75W/90)センターアクスル16.5L + リアアクスル11.5L(3モーター)または16.5L + 16.5L(4モーター)注入口からオイルが溢れるまで
2エアコンキャビンエアフィルター60,000kmごとまたは6ヶ月活性炭純正フィルター3個
3モーター/電子制御冷却水240,000kmごとまたは24ヶ月エチレングリコール -45°C30L(3モーター)または35L(4モーター)膨張タンクのMAX〜MIN間に補充
4バッテリー冷却水240,000kmごとまたは24ヶ月エチレングリコール -45°C37L(NMC)または27L(LFP)
5ステアリング装置フィルターおよび作動油60,000kmごとまたは6〜12ヶ月純正フィルター;ATF31個;4L
6エアコンプレッサーエアフィルターエレメント60,000kmごとまたは6ヶ月純正フィルターエレメント1個10,000kmごとにブロー
7エアドライヤー乾燥剤キャニスター60,000kmごとまたは6ヶ月純正乾燥剤キャニスター1個

애프터세일즈 매뉴얼

순수 전기 트랙터 트럭(V2.0) 전용. 중국 본토에서만 유효합니다. 본 매뉴얼은 중요한 보증 증서이므로 항상 차량과 함께 보관하십시오.

최대 부품 보증 거리
1,000,000 km
배터리 보증
8
구동계 보증
5
📋 품질 보증 매뉴얼 723 words
🔧 유지보수 매뉴얼 728 words
윈드로즈 제품 품질 보증 매뉴얼과 구매 영수증이 함께 공식 보증 증서를 구성합니다.
📄 품질 보증 원칙 125 words
📄 품질 보증 범위 305 words
📄 보증 제외 사항 293 words
  1. 사용자가 차량을 올바르게 운행 및 유지관리한 상태에서 보증 기간 또는 주행 거리 이내에 설계 또는 제조 결함으로 인한 고장이 발생한 경우, 윈드로즈 공인 서비스 센터의 점검 및 확인 후 무상 보증 서비스를 제공합니다.
  2. 보증 서비스는 "수리 우선, 최소 부품 교체" 원칙에 따라 진행됩니다.
  3. 보증 서비스는 품질 결함으로 인한 고장에서 발생하는 직접 비용(공임, 부품비, 소모품비, 출장비)만을 부담합니다. 간접적 손실이나 결과적 손실은 보상되지 않습니다.
  4. 보증 기간 중 차량에 고장이 발생한 경우 사용자가 임의로 수리하거나 조립체를 분해해서는 안 됩니다. 고장 상태를 그대로 유지해야 하며, 그렇지 않을 경우 서비스 센터가 보증 서비스 제공을 거부할 수 있습니다.
  5. 보증 수리로 교체된 부품은 원래 부품의 남은 보증 기간만 적용됩니다.
  6. 주행 거리계가 고장나고 사용자가 고장 전후 주행 거리를 입증할 수 없는 경우, 월 28일, 일 8시간, 평균 시속 80km를 기준으로 주행 거리를 산정합니다.

구매일로부터 최장 부품 보증 기간은 8년 또는 100만 km 중 먼저 도래하는 날까지입니다.

시스템기간주행 거리구성 부품
⚡ 배터리
배터리8 년1,000,000 km배터리 팩 어셈블리
🔌 전력 전자장치
전력 전자장치5 년600,000 km통합 전력 배분 모듈(퓨즈 제외)
🔧 전동 구동 액슬
전동 구동 액슬5 년600,000 km모터 어셈블리, 전자 제어 어셈블리, 액슬 하우징 어셈블리
2 년무제한변속 제어기 어셈블리, 주감속기 하우징, 차동장치 하우징, 브레이크 배킹 플레이트, 고압 와이어링 하네스
1 년무제한변속 액추에이터, 전체 샤프트 어셈블리, 각종 베어링, 부싱, 유성기어, 크로스 샤프트, 결합 슬리브, 각종 기어, 휠 허브, 액슬 샤프트, 오일 씰, 브레이크 디스크, 슬랙 어저스터, ABS, 하네스, 워터 파이프 등
3 개월무제한휠 볼트, 휠 너트, 마모 경고 전선, 마찰 패드(소손/마모 제외)
🚛 섀시
섀시3 년무제한차량 주조품
30 개월무제한후방 통합 프레임 용접체
2 년무제한차체 프레임
30 개월무제한조향 오일 탱크 및 스티어링 휠
2 년무제한조향 컬럼
18 개월무제한조향 펌프; 전동 파워 스티어링
30 개월에어 밸브 및 에어 압축기
2 년200,000 km브레이크 라인
1 년브레이크 페달, 전자 제어 밸브, 에어 탱크
2 년무제한전/후방 에어 서스펜션 주조/단조 부품
1 년무제한에어 백, 댐퍼, 고무 부품
📡 전자장치
전자장치30 개월타이어 압력 모니터링, 전자 후사경
2 년200,000 km조명, IVI/IPC/CAR 스크린
2 년저압 하네스, 운행기록계, DVR 카메라
🤖 첨단 운전자 보조 시스템(ADAS)
첨단 운전자 보조 시스템(ADAS)5 년600,000 km차량 제어 유닛(VCU)
3 년200,000 km전방 카메라; 밀리미터파 레이더
2 년초음파 레이더
🌡️ 열 관리 시스템
열 관리 시스템3 년200,000 km전동 워터 펌프x2
2 년200,000 km나일론 냉각수 라인
1 년에어컨 압축기
🚘 캡
3 년바디-인-화이트; 슬라이딩 도어; 안전벨트; 힌지
30 개월슬라이딩 도어 구동기
2 년200,000 km전체 유리; 시트
기타
기타6 개월30,000 km명시되지 않은 모든 부품
다음 중 하나에 해당하는 경우 품질 보증 범위를 벗어나므로 보증 서비스를 제공하지 않습니다:
  • 1차량 명판이 출고 상태 정보와 일치하지 않거나 변조된 경우.
  • 2순정 오일, 필터 등의 부품을 사용하지 않은 경우.
  • 3일상 운행 중 규정 등급 이상의 오일을 사용하지 않은 경우.
  • 4보증 기간 내 차량 고장 발생 시 서비스 센터를 거치지 않고 자체 수리한 경우.
  • 5허가 없이 차량 구조를 임의로 변경하거나 부품을 개조·추가·교체하여 발생한 고장.
  • 6수리 시 비순정 부품을 사용하여 발생한 후속 고장.
  • 7고장 또는 잠재적 고장을 즉시 처리하지 않고 계속 운행하여 발생한 2차 손상.
  • 8교통사고 발생 후 경찰 사고 확인서 없이 또는 보험사에 신고·손해 평가 없이 처리된 경우.
  • 9과적 또는 정격 용량을 초과한 운행.
  • 10충돌, 화재, 스크래치, 도난, 범죄 행위로 인한 차량 손상.
  • 11자연재해(지진, 홍수, 낙뢰, 우박, 모래폭풍 등 불가항력) 또는 해수, 화학적 부식, 동물 배설물에 의한 차량 손상.
  • 12소음, 진동, 마모, 노화 등 정상적인 손모.
  • 13서비스 센터의 차량 정기 점검 및 진단을 거부하거나 방해하여 발생한 지연 손실.
  • 14보증 기간이 만료된 차량.
  • 15주행 거리계를 임의로 변경 또는 교체하여 주행 거리를 확인할 수 없는 경우.
  • 16차량에 포함된 공구, 부속품 및 기술 서비스 문서의 분실.
  • 17규정에 따른 정기 점검, 조정, 체결, 청소, 윤활 미이행, 또는 작업 절차 미준수로 인한 고장 또는 부품 손상.
  • 18점검 및 유지보수 미이행으로 인한 와이어링 하네스 마모, 전기 장치 고장 또는 차량 전기 화재.
  • 19불법 차량 구조 변경 또는 규정 외 사용으로 인한 차량 고장.
  • 20작업 환경, 장소, 상하차, 적재 불량으로 인한 비정상적인 차량 손상.
  • 21필터를 제때 교체하지 않거나 불량 필터를 사용하여 발생한 공기 압축기 조기 마모 등 비정상 사용 손상.
  • 22건조기를 장기간 사용 후 제때 교체하지 않아 기능이 상실되고 제동 시스템 고장이 발생한 경우.
  • 23윈드로즈 제품 품질 보증 매뉴얼 또는 유효한 구매 증빙을 제시할 수 없는 경우.
📄 유지보수 일정 62 words
📄 승인된 오일 및 액체류 83 words
📄 유지보수 점검 목록 462 words
📄 소모품 참고 기준 121 words
최초 점검
6,000km
또는 구매 후 3개월 이내 중 먼저 도래하는 때
정기 점검
60,000km
이후 매 해당 거리마다
최초 점검 비용
무상
공임 및 부품비 제조사 전액 부담
정기 점검 비용
사용자 부담
공임, 기어 오일, 냉각수, 필터 등
규정에 따른 정기 유지보수를 이행하지 않은 차량은 사용자가 자발적으로 보증 권리를 포기한 것으로 간주합니다. 정기 유지보수는 보증 서비스를 받기 위한 필수 조건입니다.
등급이 다르거나 동일 등급이라도 제조사가 다른 오일을 혼합 사용하는 것은 엄격히 금지됩니다. 혼합으로 인한 고장은 사용자가 책임을 부담합니다.
#액체규격시스템
1파워 스티어링 장치유압 오일ATF3
2에어컨 압축기냉매R134a
3배터리 냉각 압축기(전동)냉매R134a
4모터 및 전자 제어(냉각 회로)냉각수에틸렌 글리콜 부동액 -45°C, 형광 황색, 전도율 ≤ 100μS/cm; GB 29743.2-2025 준수
5배터리(냉각 회로)냉각수모터/전자 제어 냉각 회로와 동일한 사양
6전동 구동 액슬기어 오일GL-5(75W/90) 장수명형
7워셔액 탱크워셔액자동차용 윈드실드 세척액(GB/T 23436-2009)
시스템작업최초 점검정기 점검비용
구동 배터리
배터리 하우징 청결 및 커넥터 막힘 없는지 확인; 연결 케이블 및 절연 상태 확인; 고정 볼트 이완 여부 확인; 충전 소켓 건조·이물질 없음·단자 소손 없음 확인; 충전 소켓 충전 테스트
각 배터리 팩의 SOC 및 결함 코드 확인; 셀 최고/최저/평균 전압 및 온도, 최대 전압 편차 및 온도 편차 확인; SOH 점검
전동 구동 액슬
구동 액슬 기어 오일 교체교체사용자 부담
고압/저압 와이어링 하네스, 냉각수 회로(누수, 꺾임, 클램프 이완) 점검; 모터 및 제어기 절연 및 접지선 확인; 모든 부품 고정 볼트 확인; 휠 엔드 및 감속기 오일/액체 누설 확인
모터 제어 시스템
제어기 저압 하네스 단자 이완 및 밀봉 상태 확인; 고압 차단 후 절연 저항 측정; 냉각 정상 작동 확인; 운전 파라미터 읽기 및 기록
전력 배분 유닛
고압 하네스 및 항공 커넥터 연결 및 고정 확인; 저압 하네스 연결; 절연 저항; 냉각수 회로 누수; 접지선 연결 확인
전기-유압 조향 시스템
조향 로드 볼 조인트 유격 및 분할 핀 확인; 조향 펌프 작동 및 배선 확인; 스티어링 휠/컬럼 잠금 볼트 확인; 호스 클램프 및 오일 누설 상태; 조향 로드 볼 조인트 윤활; 조향 자유 유격 확인
조향 오일 레벨 확인 / 조향 오일 교체 및 필터 세척교체사용자 부담
전동 에어 압축기
에어 필터 엘리먼트 청소(최초 점검 시 블로우아웃; 이후 매 10,000km마다 블로우아웃)블로우아웃교체사용자 부담
고압 하네스 손상 또는 느슨한 연결 여부 점검; 브래킷 나사 조임; 절연 저항
에어 드라이어, 콘덴서, 4회로 보호 밸브, 서펜타인 파이프 에어 누설 확인교체사용자 부담
배터리 냉각 시스템
팽창 탱크 액면 확인; 배터리 열 관리 데이터 읽기 및 냉각 기능 확인; 회로 연결 및 커넥터 점검; 냉각수 펌프 작동 및 냉각수 필터 확인
냉각수가 규격에 맞는지, 누설이 없는지 확인교체사용자 부담
브레이크 시스템
주차 브레이크 성능 확인; 브레이크 페달 유격; 브레이크 라인 및 각 모듈 에어 누설; 브레이크 간격 조정; 에어 탱크 드레인
브레이크 마찰 패드 마모 상태 점검교체사용자 부담
섀시 시스템
에어 백 설치 및 마모 확인; 서스펜션 높이 및 에어 백 누설; 댐퍼 오일 누설; 댐퍼 브래킷, 범프 스토퍼 브래킷, X형 컨트롤 암, 종방향 추력 로드, 추력 로드 브래킷, U볼트 너트, 높이 밸브 고정 볼트 조임; 브레이크 에어 라인/탱크/트레일러 연결 에어 호스 누설 확인
운전실
전면 패널 개방 확인; 와이퍼, 세척기, 사이드 미러, 윈도우 리프터, 루프/윈드실드 선쉐이드; 스티어링 휠/인포테인먼트/시트; 도어 개폐; 모든 사이드 트림 패널, 스텝 보드, 펜더 이완 여부
전기 시스템
배터리 전원 케이블/접지 케이블 체결 상태 확인; 보조 배터리 용량; 모든 조명/지시등/계기/인포테인먼트 시스템; 차량 결함 코드 읽기; 하네스 마찰/간섭 여부; 퓨즈/릴레이; 전자 제어 시스템 자가 점검; 각 모듈 고정
에어컨 시스템
에어컨 시스템 작동 확인; 캐빈 에어 필터 점검 및 청소 또는 교체점검교체사용자 부담
제5륜 커플링
제5륜 커플링 손상·휨·균열 점검; 정상 작동 확인; 장착 볼트 조임; 새들 마모 링·잠금 클로·새들 표면 및 트레일러 킹핀 마모 확인; 그리스 주입교체사용자 부담
#시스템주기규격수량비고
1전동 구동 액슬기어 오일매 300,000km 또는 1년GL-5(75W/90)중간 액슬 16.5L + 후방 액슬 11.5L(3모터) 또는 16.5L + 16.5L(4모터)주입구에서 오일이 넘칠 때까지
2에어컨캐빈 에어 필터매 60,000km 또는 6개월활성탄 순정 필터3개
3모터 / 전자 제어냉각수매 240,000km 또는 2년에틸렌 글리콜 -45°C30L(3모터) 또는 35L(4모터)팽창 탱크 MAX-MIN 사이로 보충
4배터리냉각수매 240,000km 또는 2년에틸렌 글리콜 -45°C37L(NMC) 또는 27L(LFP)
5조향 장치필터 및 유압 오일매 60,000km 또는 6-1년순정 필터; ATF31개; 4L
6에어 압축기에어 필터 엘리먼트매 60,000km 또는 6개월순정 필터 엘리먼트1개매 10,000km마다 블로우아웃
7에어 드라이어건조제 캐니스터매 60,000km 또는 6개월순정 건조제 캐니스터1개
Cobertura Máxima
1,000,000 km
Garantia da Bateria
8 years
Garantia do Trem de Força
5 years
📋 Manual de garantia 756 words
🔧 Manual de manutenção 827 words
The Windrose Quality Warranty Manual and purchase invoice together constitute the official warranty certificate.
🛡️ Warranty Principles 142 words
📋 Warranty Scope 325 words
Warranty Exclusions 289 words
  1. Where the owner has operated and maintained the vehicle correctly and a fault occurs within the warranty period or mileage due to design or manufacturing defects, Windrose will inspect and confirm responsibility before providing warranty service free of charge.
  2. Warranty service follows the principle of "repair first, replace the minimum number of components."
  3. Warranty service covers only direct costs arising from quality defects — labour, parts, consumables, and call-out fees. Indirect or consequential losses are not covered.
  4. During the warranty period, vehicles must not be self-repaired or disassembled. The fault condition must be preserved; otherwise the service station will refuse warranty service.
  5. Replacement parts provided under warranty coverage carry only the remaining warranty period of the original component.
  6. If the odometer fails and no mileage evidence is available, mileage is calculated at 28 days/month, 8 hours/day, at an average speed of 80 km/h.

From the date of purchase. Maximum component coverage: 8 years or 1,000,000 km, whichever comes first.

SystemTimeDistanceComponents
⚡ Battery
Battery8 years1,000,000 kmBattery pack assembly
🔌 Power Electronics
Power Electronics5 years600,000 kmAll-in-one power distribution unit (excluding fuses)
🔧 E-Drive Axle
E-Drive Axle5 years600,000 kmMotor assembly, E-control assembly, axle housing assembly
2 yearsUnlimitedShift controller assembly, main reducer housing, differential housing, brake backing plate, high-voltage harness
1 yearUnlimitedShift actuator, all shaft assemblies, bearings, bushings, planetary gears, cross-shaft, engaging sleeves, all gear types, wheel hubs, axle shafts, oil seals, brake discs, slack adjusters, ABS, harness, water pipes, etc.
3 monthsUnlimitedWheel bolts, wheel nuts, wear indicator wire, friction pads (excluding burn damage or wear-through)
🚛 Chassis
Chassis3 yearsUnlimitedFull-vehicle castings
2½ yearsUnlimitedRear integration frame weld assembly
2 yearsUnlimitedFrame assembly
2½ yearsUnlimitedSteering reservoir and steering wheel
2 yearsUnlimitedSteering column
1½ yearsUnlimitedSteering pump; electric power steering unit
2½ yearsAir valves and air compressor
2 years200,000 kmBrake lines
1 yearBrake pedal, electric control valves, air reservoir
2 yearsUnlimitedAir suspension castings and forgings (front and rear)
1 yearUnlimitedAir bags, dampers, rubber parts
📡 Electronics
Electronics2½ yearsTyre pressure monitoring, electronic mirrors
2 years200,000 kmLighting, IVI / IPC / CAR screens
2 yearsLow-voltage harness, dashcam, DVR cameras
🤖 ADAS / Driver Assistance
ADAS / Driver Assistance5 years600,000 kmVehicle control unit (VCU)
3 years200,000 kmForward-facing smart camera; millimetre-wave radar (side and front)
2 yearsUltrasonic radar
🌡️ Thermal Management
Thermal Management3 years200,000 kmElectric water pumps x2 (battery and drive cooling)
2 years200,000 kmNylon coolant lines
1 yearA/C compressor
🚘 Cab
Cab3 yearsBody-in-white; sliding door and rail; seatbelts; hinges; door lock system
2½ yearsSliding door drive assembly
2 years200,000 kmAll glass; seats
Other
Other6 months30,000 kmAll unspecified components
The following circumstances fall outside the warranty scope:
  • 1The vehicle nameplate does not match factory specifications, or has been altered.
  • 2Non-OEM fluids, filters, or parts were used.
  • 3Fluids below the required specification were used during normal operation.
  • 4During the warranty period, a fault was self-repaired without attending a service station.
  • 5Unauthorised modification, added equipment, or changed components causing a fault.
  • 6Non-OEM replacement parts were used during repair, causing a subsequent fault.
  • 7A fault was not addressed before continued driving, causing secondary damage to further components.
  • 8Traffic accident damage without a police report or insurance claim.
  • 9Overloading or operating beyond rated capacity.
  • 10Damage from collision, fire, scratching, theft, or criminal activity.
  • 11Natural disasters (earthquake, flood, lightning, hail, sandstorm, etc.) or damage from seawater, chemical corrosion, or animal waste.
  • 12Normal wear such as noise, vibration, abrasion, and ageing.
  • 13Refusal to allow the service station to inspect or assess the vehicle.
  • 14Vehicle is outside the warranty period.
  • 15Tampering with or replacing the odometer so mileage cannot be determined.
  • 16Loss of tools, accessories, or technical documents supplied with the vehicle.
  • 17Failure to carry out scheduled inspection, adjustment, tightening, cleaning, or lubrication as required.
  • 18Neglect of wiring harness inspection causing chafing, short circuits, or electrical fire.
  • 19Illegal modification or improper use of the vehicle structure.
  • 20Abnormal damage caused by the working environment, site conditions, loading/unloading operations, or overloading.
  • 21Premature compressor wear caused by failing to replace filters on time or using low-quality filters.
  • 22Air dryer not replaced on schedule, leading to desiccant failure and brake system faults.
  • 23Unable to provide the Windrose Quality Warranty Manual or a valid proof of purchase.
🔧 Maintenance Schedule 71 words
💧 Approved Fluids 100 words
Maintenance Checklist 487 words
📦 Consumables Reference 169 words
First Service
3,700 miles
or within 3 months from purchase date, whichever comes first
Regular Service
60,000 km
at every subsequent interval
First Service Cost
Free of charge
All labour and materials fully covered
Regular Service Cost
User-paid
Labour, gear oil, coolant, filters, etc.
Failure to carry out maintenance as required will be treated as the user voluntarily waiving their warranty rights. Scheduled maintenance is a mandatory condition for warranty coverage.
Mixing fluids of different grades, or the same grade from different manufacturers, is strictly prohibited. Any faults caused by mixed fluids are the responsibility of the user.
#FluidSpecificationSystem
1Power steering unitHydraulic oilATF3
2A/C compressorRefrigerantR134a
3Battery cooling compressor (electric)RefrigerantR134a
4Motor and E-control (cooling circuit)CoolantEthylene glycol antifreeze −45 °C, fluorescent yellow, conductivity ≤ 100 μS/cm; meets GB 29743.2-2025
5Battery (cooling circuit)CoolantSame specification as motor/E-control cooling circuit
6E-drive axleGear oilGL-5 (75W/90) long-life type
7Washer bottleWasher fluidAutomotive windscreen washer fluid (GB/T 23436-2009)
SystemTaskFirst serviceRegular serviceCost
Drive Battery
Inspect battery enclosure cleanliness and connectors for blockages; check harness integrity and insulation; check mounting bolts for looseness; verify charging socket is dry, free of debris, and terminals are not burnt; perform charging socket test
Confirm each battery pack SOC and any fault codes; check individual cell highest/lowest/average voltage and temperature, maximum voltage differential and temperature differential; check SOH
E-Drive Axle
Replace drive axle gear oilReplaceUser-paid
Inspect high/low-voltage harness, coolant circuit (leaks, kinks, loose clamps); motor and controller insulation and earth wire; all component fastening bolts; wheel-end and reducer for oil/fluid leaks
Motor Controller System
Check controller low-voltage harness terminals for looseness and proper sealing; disconnect HV and check insulation resistance; check cooling is operating correctly; read and record operating parameters
Power Distribution Unit
Check high-voltage harness and aviation connectors for proper connection and securing; low-voltage harness connections; insulation resistance; coolant circuit for leaks; earth wire connection
Electro-Hydraulic Steering
Check steering linkage ball-joint play and split pins; steering pump operation and wiring; steering wheel/column lock bolts; hose clamps and oil seep condition; lubricate steering linkage ball joints; check steering free play
Check steering fluid level / replace steering oil and clean filterReplaceUser-paid
Electric Air Compressor
Clean air filter element (blow out at first service; blow out every 10,000 km thereafter)Blow outReplaceUser-paid
Inspect HV harness for damage or loose connections; tighten bracket screws; check insulation resistance
Check air dryer, condenser, four-circuit protection valve, and serpentine pipe for air leaksReplaceUser-paid
Battery Cooling System
Check expansion tank fluid level; read battery thermal management data to confirm refrigeration function; inspect circuit connections and connectors; check coolant pump operation and coolant filter
Check coolant meets specification and that there are no leaks or lossesReplaceUser-paid
Brake System
Check parking brake effectiveness; brake pedal free travel; brake lines and all module air leaks; adjust brake clearance; drain air reservoirs
Inspect brake friction pad wearReplaceUser-paid
Chassis System
Check air bag installation and wear; suspension height and air bag leaks; shock absorber oil leaks; tighten shock absorber brackets, bump stop brackets, X-type control arms, longitudinal thrust rods, thrust rod brackets, U-bolt nuts, height valve mounting bolts; check brake air lines/reservoirs/trailer air hose connections for leaks
Cab
Check front panel opening; wipers, washer, mirrors, window regulators, roof/windscreen sun shades; steering wheel/infotainment/seats; door open/close operation; all side trim panels, step boards, and mudguard wings for looseness
Electrical System
Check battery power and earth cable tightening; auxiliary battery capacity; all lighting/indicators/instruments/infotainment; read vehicle fault codes; check harness for chafing/interference; fuses/relays; electronic control system self-check; module mounting security
Air Conditioning System
Check A/C system operation; inspect and clean or replace cabin air filterCheckReplaceUser-paid
Fifth Wheel Coupling
Check fifth wheel for damage, bending, or cracks; confirm correct operation; tighten mounting bolts; check saddle wear ring, lock jaw, saddle surface, and trailer kingpin wear; apply greaseReplaceUser-paid
#SystemComponentIntervalSpecificationQuantityNotes
1E-drive axleGear oilEvery 300,000 km or 1 yearGL-5 (75W/90)16.5 L middle axle + 11.5 L rear axle (3-motor) or 16.5 L + 16.5 L (4-motor)Fill until oil flows from fill hole
2Air conditioningCabin air filterEvery 60,000 km or 6 monthsActivated carbon OEM filter3 units
3Motor / E-controlCoolantEvery 240,000 km or 2 yearsEthylene glycol −45 °C30 L (3-motor) or 35 L (4-motor)Fill to between MAX and MIN marks on expansion tank
4BatteryCoolantEvery 240,000 km or 2 yearsEthylene glycol −45 °C37 L (NMC lithium) or 27 L (LFP)
5Steering unitFilter and hydraulic oilEvery 60,000 km or 6–1 yearOEM filter; ATF31 unit; 4 L
6Air compressorAir filter elementEvery 60,000 km or 6 monthsOEM filter element1 unitBlow out every 10,000 km
7Air dryerDesiccant canisterEvery 60,000 km or 6 monthsOEM desiccant canister1 unit

Manuale di Garanzia

For pure electric tractor trucks (V2.0). Valid for mainland China. Please keep this manual with the vehicle at all times.

Copertura Massima
1,000,000 km
Garanzia Batteria
8 years
Garanzia Powertrain
5 years
📋 Manuale di garanzia 756 words
🔧 Manuale di manutenzione 827 words
The Windrose Quality Warranty Manual and purchase invoice together constitute the official warranty certificate.
🛡️ Warranty Principles 142 words
📋 Warranty Scope 325 words
Warranty Exclusions 289 words
  1. Where the owner has operated and maintained the vehicle correctly and a fault occurs within the warranty period or mileage due to design or manufacturing defects, Windrose will inspect and confirm responsibility before providing warranty service free of charge.
  2. Warranty service follows the principle of "repair first, replace the minimum number of components."
  3. Warranty service covers only direct costs arising from quality defects — labour, parts, consumables, and call-out fees. Indirect or consequential losses are not covered.
  4. During the warranty period, vehicles must not be self-repaired or disassembled. The fault condition must be preserved; otherwise the service station will refuse warranty service.
  5. Replacement parts provided under warranty coverage carry only the remaining warranty period of the original component.
  6. If the odometer fails and no mileage evidence is available, mileage is calculated at 28 days/month, 8 hours/day, at an average speed of 80 km/h.

From the date of purchase. Maximum component coverage: 8 years or 1,000,000 km, whichever comes first.

SystemTimeDistanceComponents
⚡ Battery
Battery8 years1,000,000 kmBattery pack assembly
🔌 Power Electronics
Power Electronics5 years600,000 kmAll-in-one power distribution unit (excluding fuses)
🔧 E-Drive Axle
E-Drive Axle5 years600,000 kmMotor assembly, E-control assembly, axle housing assembly
2 yearsUnlimitedShift controller assembly, main reducer housing, differential housing, brake backing plate, high-voltage harness
1 yearUnlimitedShift actuator, all shaft assemblies, bearings, bushings, planetary gears, cross-shaft, engaging sleeves, all gear types, wheel hubs, axle shafts, oil seals, brake discs, slack adjusters, ABS, harness, water pipes, etc.
3 monthsUnlimitedWheel bolts, wheel nuts, wear indicator wire, friction pads (excluding burn damage or wear-through)
🚛 Chassis
Chassis3 yearsUnlimitedFull-vehicle castings
2½ yearsUnlimitedRear integration frame weld assembly
2 yearsUnlimitedFrame assembly
2½ yearsUnlimitedSteering reservoir and steering wheel
2 yearsUnlimitedSteering column
1½ yearsUnlimitedSteering pump; electric power steering unit
2½ yearsAir valves and air compressor
2 years200,000 kmBrake lines
1 yearBrake pedal, electric control valves, air reservoir
2 yearsUnlimitedAir suspension castings and forgings (front and rear)
1 yearUnlimitedAir bags, dampers, rubber parts
📡 Electronics
Electronics2½ yearsTyre pressure monitoring, electronic mirrors
2 years200,000 kmLighting, IVI / IPC / CAR screens
2 yearsLow-voltage harness, dashcam, DVR cameras
🤖 ADAS / Driver Assistance
ADAS / Driver Assistance5 years600,000 kmVehicle control unit (VCU)
3 years200,000 kmForward-facing smart camera; millimetre-wave radar (side and front)
2 yearsUltrasonic radar
🌡️ Thermal Management
Thermal Management3 years200,000 kmElectric water pumps x2 (battery and drive cooling)
2 years200,000 kmNylon coolant lines
1 yearA/C compressor
🚘 Cab
Cab3 yearsBody-in-white; sliding door and rail; seatbelts; hinges; door lock system
2½ yearsSliding door drive assembly
2 years200,000 kmAll glass; seats
Other
Other6 months30,000 kmAll unspecified components
The following circumstances fall outside the warranty scope:
  • 1The vehicle nameplate does not match factory specifications, or has been altered.
  • 2Non-OEM fluids, filters, or parts were used.
  • 3Fluids below the required specification were used during normal operation.
  • 4During the warranty period, a fault was self-repaired without attending a service station.
  • 5Unauthorised modification, added equipment, or changed components causing a fault.
  • 6Non-OEM replacement parts were used during repair, causing a subsequent fault.
  • 7A fault was not addressed before continued driving, causing secondary damage to further components.
  • 8Traffic accident damage without a police report or insurance claim.
  • 9Overloading or operating beyond rated capacity.
  • 10Damage from collision, fire, scratching, theft, or criminal activity.
  • 11Natural disasters (earthquake, flood, lightning, hail, sandstorm, etc.) or damage from seawater, chemical corrosion, or animal waste.
  • 12Normal wear such as noise, vibration, abrasion, and ageing.
  • 13Refusal to allow the service station to inspect or assess the vehicle.
  • 14Vehicle is outside the warranty period.
  • 15Tampering with or replacing the odometer so mileage cannot be determined.
  • 16Loss of tools, accessories, or technical documents supplied with the vehicle.
  • 17Failure to carry out scheduled inspection, adjustment, tightening, cleaning, or lubrication as required.
  • 18Neglect of wiring harness inspection causing chafing, short circuits, or electrical fire.
  • 19Illegal modification or improper use of the vehicle structure.
  • 20Abnormal damage caused by the working environment, site conditions, loading/unloading operations, or overloading.
  • 21Premature compressor wear caused by failing to replace filters on time or using low-quality filters.
  • 22Air dryer not replaced on schedule, leading to desiccant failure and brake system faults.
  • 23Unable to provide the Windrose Quality Warranty Manual or a valid proof of purchase.
🔧 Maintenance Schedule 71 words
💧 Approved Fluids 100 words
Maintenance Checklist 487 words
📦 Consumables Reference 169 words
First Service
3,700 miles
or within 3 months from purchase date, whichever comes first
Regular Service
60,000 km
at every subsequent interval
First Service Cost
Free of charge
All labour and materials fully covered
Regular Service Cost
User-paid
Labour, gear oil, coolant, filters, etc.
Failure to carry out maintenance as required will be treated as the user voluntarily waiving their warranty rights. Scheduled maintenance is a mandatory condition for warranty coverage.
Mixing fluids of different grades, or the same grade from different manufacturers, is strictly prohibited. Any faults caused by mixed fluids are the responsibility of the user.
#FluidSpecificationSystem
1Power steering unitHydraulic oilATF3
2A/C compressorRefrigerantR134a
3Battery cooling compressor (electric)RefrigerantR134a
4Motor and E-control (cooling circuit)CoolantEthylene glycol antifreeze −45 °C, fluorescent yellow, conductivity ≤ 100 μS/cm; meets GB 29743.2-2025
5Battery (cooling circuit)CoolantSame specification as motor/E-control cooling circuit
6E-drive axleGear oilGL-5 (75W/90) long-life type
7Washer bottleWasher fluidAutomotive windscreen washer fluid (GB/T 23436-2009)
SystemTaskFirst serviceRegular serviceCost
Drive Battery
Inspect battery enclosure cleanliness and connectors for blockages; check harness integrity and insulation; check mounting bolts for looseness; verify charging socket is dry, free of debris, and terminals are not burnt; perform charging socket test
Confirm each battery pack SOC and any fault codes; check individual cell highest/lowest/average voltage and temperature, maximum voltage differential and temperature differential; check SOH
E-Drive Axle
Replace drive axle gear oilReplaceUser-paid
Inspect high/low-voltage harness, coolant circuit (leaks, kinks, loose clamps); motor and controller insulation and earth wire; all component fastening bolts; wheel-end and reducer for oil/fluid leaks
Motor Controller System
Check controller low-voltage harness terminals for looseness and proper sealing; disconnect HV and check insulation resistance; check cooling is operating correctly; read and record operating parameters
Power Distribution Unit
Check high-voltage harness and aviation connectors for proper connection and securing; low-voltage harness connections; insulation resistance; coolant circuit for leaks; earth wire connection
Electro-Hydraulic Steering
Check steering linkage ball-joint play and split pins; steering pump operation and wiring; steering wheel/column lock bolts; hose clamps and oil seep condition; lubricate steering linkage ball joints; check steering free play
Check steering fluid level / replace steering oil and clean filterReplaceUser-paid
Electric Air Compressor
Clean air filter element (blow out at first service; blow out every 10,000 km thereafter)Blow outReplaceUser-paid
Inspect HV harness for damage or loose connections; tighten bracket screws; check insulation resistance
Check air dryer, condenser, four-circuit protection valve, and serpentine pipe for air leaksReplaceUser-paid
Battery Cooling System
Check expansion tank fluid level; read battery thermal management data to confirm refrigeration function; inspect circuit connections and connectors; check coolant pump operation and coolant filter
Check coolant meets specification and that there are no leaks or lossesReplaceUser-paid
Brake System
Check parking brake effectiveness; brake pedal free travel; brake lines and all module air leaks; adjust brake clearance; drain air reservoirs
Inspect brake friction pad wearReplaceUser-paid
Chassis System
Check air bag installation and wear; suspension height and air bag leaks; shock absorber oil leaks; tighten shock absorber brackets, bump stop brackets, X-type control arms, longitudinal thrust rods, thrust rod brackets, U-bolt nuts, height valve mounting bolts; check brake air lines/reservoirs/trailer air hose connections for leaks
Cab
Check front panel opening; wipers, washer, mirrors, window regulators, roof/windscreen sun shades; steering wheel/infotainment/seats; door open/close operation; all side trim panels, step boards, and mudguard wings for looseness
Electrical System
Check battery power and earth cable tightening; auxiliary battery capacity; all lighting/indicators/instruments/infotainment; read vehicle fault codes; check harness for chafing/interference; fuses/relays; electronic control system self-check; module mounting security
Air Conditioning System
Check A/C system operation; inspect and clean or replace cabin air filterCheckReplaceUser-paid
Fifth Wheel Coupling
Check fifth wheel for damage, bending, or cracks; confirm correct operation; tighten mounting bolts; check saddle wear ring, lock jaw, saddle surface, and trailer kingpin wear; apply greaseReplaceUser-paid
#SystemComponentIntervalSpecificationQuantityNotes
1E-drive axleGear oilEvery 300,000 km or 1 yearGL-5 (75W/90)16.5 L middle axle + 11.5 L rear axle (3-motor) or 16.5 L + 16.5 L (4-motor)Fill until oil flows from fill hole
2Air conditioningCabin air filterEvery 60,000 km or 6 monthsActivated carbon OEM filter3 units
3Motor / E-controlCoolantEvery 240,000 km or 2 yearsEthylene glycol −45 °C30 L (3-motor) or 35 L (4-motor)Fill to between MAX and MIN marks on expansion tank
4BatteryCoolantEvery 240,000 km or 2 yearsEthylene glycol −45 °C37 L (NMC lithium) or 27 L (LFP)
5Steering unitFilter and hydraulic oilEvery 60,000 km or 6–1 yearOEM filter; ATF31 unit; 4 L
6Air compressorAir filter elementEvery 60,000 km or 6 monthsOEM filter element1 unitBlow out every 10,000 km
7Air dryerDesiccant canisterEvery 60,000 km or 6 monthsOEM desiccant canister1 unit

Instrukcja Gwarancyjna

For pure electric tractor trucks (V2.0). Valid for mainland China. Please keep this manual with the vehicle at all times.

Maks. Zasięg Gwarancji
1,000,000 km
Gwarancja Baterii
8 years
Gwarancja Układu Napędowego
5 years
📋 Instrukcja gwarancyjna 756 words
🔧 Instrukcja konserwacji 827 words
The Windrose Quality Warranty Manual and purchase invoice together constitute the official warranty certificate.
🛡️ Warranty Principles 142 words
📋 Warranty Scope 325 words
Warranty Exclusions 289 words
  1. Where the owner has operated and maintained the vehicle correctly and a fault occurs within the warranty period or mileage due to design or manufacturing defects, Windrose will inspect and confirm responsibility before providing warranty service free of charge.
  2. Warranty service follows the principle of "repair first, replace the minimum number of components."
  3. Warranty service covers only direct costs arising from quality defects — labour, parts, consumables, and call-out fees. Indirect or consequential losses are not covered.
  4. During the warranty period, vehicles must not be self-repaired or disassembled. The fault condition must be preserved; otherwise the service station will refuse warranty service.
  5. Replacement parts provided under warranty coverage carry only the remaining warranty period of the original component.
  6. If the odometer fails and no mileage evidence is available, mileage is calculated at 28 days/month, 8 hours/day, at an average speed of 80 km/h.

From the date of purchase. Maximum component coverage: 8 years or 1,000,000 km, whichever comes first.

SystemTimeDistanceComponents
⚡ Battery
Battery8 years1,000,000 kmBattery pack assembly
🔌 Power Electronics
Power Electronics5 years600,000 kmAll-in-one power distribution unit (excluding fuses)
🔧 E-Drive Axle
E-Drive Axle5 years600,000 kmMotor assembly, E-control assembly, axle housing assembly
2 yearsUnlimitedShift controller assembly, main reducer housing, differential housing, brake backing plate, high-voltage harness
1 yearUnlimitedShift actuator, all shaft assemblies, bearings, bushings, planetary gears, cross-shaft, engaging sleeves, all gear types, wheel hubs, axle shafts, oil seals, brake discs, slack adjusters, ABS, harness, water pipes, etc.
3 monthsUnlimitedWheel bolts, wheel nuts, wear indicator wire, friction pads (excluding burn damage or wear-through)
🚛 Chassis
Chassis3 yearsUnlimitedFull-vehicle castings
2½ yearsUnlimitedRear integration frame weld assembly
2 yearsUnlimitedFrame assembly
2½ yearsUnlimitedSteering reservoir and steering wheel
2 yearsUnlimitedSteering column
1½ yearsUnlimitedSteering pump; electric power steering unit
2½ yearsAir valves and air compressor
2 years200,000 kmBrake lines
1 yearBrake pedal, electric control valves, air reservoir
2 yearsUnlimitedAir suspension castings and forgings (front and rear)
1 yearUnlimitedAir bags, dampers, rubber parts
📡 Electronics
Electronics2½ yearsTyre pressure monitoring, electronic mirrors
2 years200,000 kmLighting, IVI / IPC / CAR screens
2 yearsLow-voltage harness, dashcam, DVR cameras
🤖 ADAS / Driver Assistance
ADAS / Driver Assistance5 years600,000 kmVehicle control unit (VCU)
3 years200,000 kmForward-facing smart camera; millimetre-wave radar (side and front)
2 yearsUltrasonic radar
🌡️ Thermal Management
Thermal Management3 years200,000 kmElectric water pumps x2 (battery and drive cooling)
2 years200,000 kmNylon coolant lines
1 yearA/C compressor
🚘 Cab
Cab3 yearsBody-in-white; sliding door and rail; seatbelts; hinges; door lock system
2½ yearsSliding door drive assembly
2 years200,000 kmAll glass; seats
Other
Other6 months30,000 kmAll unspecified components
The following circumstances fall outside the warranty scope:
  • 1The vehicle nameplate does not match factory specifications, or has been altered.
  • 2Non-OEM fluids, filters, or parts were used.
  • 3Fluids below the required specification were used during normal operation.
  • 4During the warranty period, a fault was self-repaired without attending a service station.
  • 5Unauthorised modification, added equipment, or changed components causing a fault.
  • 6Non-OEM replacement parts were used during repair, causing a subsequent fault.
  • 7A fault was not addressed before continued driving, causing secondary damage to further components.
  • 8Traffic accident damage without a police report or insurance claim.
  • 9Overloading or operating beyond rated capacity.
  • 10Damage from collision, fire, scratching, theft, or criminal activity.
  • 11Natural disasters (earthquake, flood, lightning, hail, sandstorm, etc.) or damage from seawater, chemical corrosion, or animal waste.
  • 12Normal wear such as noise, vibration, abrasion, and ageing.
  • 13Refusal to allow the service station to inspect or assess the vehicle.
  • 14Vehicle is outside the warranty period.
  • 15Tampering with or replacing the odometer so mileage cannot be determined.
  • 16Loss of tools, accessories, or technical documents supplied with the vehicle.
  • 17Failure to carry out scheduled inspection, adjustment, tightening, cleaning, or lubrication as required.
  • 18Neglect of wiring harness inspection causing chafing, short circuits, or electrical fire.
  • 19Illegal modification or improper use of the vehicle structure.
  • 20Abnormal damage caused by the working environment, site conditions, loading/unloading operations, or overloading.
  • 21Premature compressor wear caused by failing to replace filters on time or using low-quality filters.
  • 22Air dryer not replaced on schedule, leading to desiccant failure and brake system faults.
  • 23Unable to provide the Windrose Quality Warranty Manual or a valid proof of purchase.
🔧 Maintenance Schedule 71 words
💧 Approved Fluids 100 words
Maintenance Checklist 487 words
📦 Consumables Reference 169 words
First Service
3,700 miles
or within 3 months from purchase date, whichever comes first
Regular Service
60,000 km
at every subsequent interval
First Service Cost
Free of charge
All labour and materials fully covered
Regular Service Cost
User-paid
Labour, gear oil, coolant, filters, etc.
Failure to carry out maintenance as required will be treated as the user voluntarily waiving their warranty rights. Scheduled maintenance is a mandatory condition for warranty coverage.
Mixing fluids of different grades, or the same grade from different manufacturers, is strictly prohibited. Any faults caused by mixed fluids are the responsibility of the user.
#FluidSpecificationSystem
1Power steering unitHydraulic oilATF3
2A/C compressorRefrigerantR134a
3Battery cooling compressor (electric)RefrigerantR134a
4Motor and E-control (cooling circuit)CoolantEthylene glycol antifreeze −45 °C, fluorescent yellow, conductivity ≤ 100 μS/cm; meets GB 29743.2-2025
5Battery (cooling circuit)CoolantSame specification as motor/E-control cooling circuit
6E-drive axleGear oilGL-5 (75W/90) long-life type
7Washer bottleWasher fluidAutomotive windscreen washer fluid (GB/T 23436-2009)
SystemTaskFirst serviceRegular serviceCost
Drive Battery
Inspect battery enclosure cleanliness and connectors for blockages; check harness integrity and insulation; check mounting bolts for looseness; verify charging socket is dry, free of debris, and terminals are not burnt; perform charging socket test
Confirm each battery pack SOC and any fault codes; check individual cell highest/lowest/average voltage and temperature, maximum voltage differential and temperature differential; check SOH
E-Drive Axle
Replace drive axle gear oilReplaceUser-paid
Inspect high/low-voltage harness, coolant circuit (leaks, kinks, loose clamps); motor and controller insulation and earth wire; all component fastening bolts; wheel-end and reducer for oil/fluid leaks
Motor Controller System
Check controller low-voltage harness terminals for looseness and proper sealing; disconnect HV and check insulation resistance; check cooling is operating correctly; read and record operating parameters
Power Distribution Unit
Check high-voltage harness and aviation connectors for proper connection and securing; low-voltage harness connections; insulation resistance; coolant circuit for leaks; earth wire connection
Electro-Hydraulic Steering
Check steering linkage ball-joint play and split pins; steering pump operation and wiring; steering wheel/column lock bolts; hose clamps and oil seep condition; lubricate steering linkage ball joints; check steering free play
Check steering fluid level / replace steering oil and clean filterReplaceUser-paid
Electric Air Compressor
Clean air filter element (blow out at first service; blow out every 10,000 km thereafter)Blow outReplaceUser-paid
Inspect HV harness for damage or loose connections; tighten bracket screws; check insulation resistance
Check air dryer, condenser, four-circuit protection valve, and serpentine pipe for air leaksReplaceUser-paid
Battery Cooling System
Check expansion tank fluid level; read battery thermal management data to confirm refrigeration function; inspect circuit connections and connectors; check coolant pump operation and coolant filter
Check coolant meets specification and that there are no leaks or lossesReplaceUser-paid
Brake System
Check parking brake effectiveness; brake pedal free travel; brake lines and all module air leaks; adjust brake clearance; drain air reservoirs
Inspect brake friction pad wearReplaceUser-paid
Chassis System
Check air bag installation and wear; suspension height and air bag leaks; shock absorber oil leaks; tighten shock absorber brackets, bump stop brackets, X-type control arms, longitudinal thrust rods, thrust rod brackets, U-bolt nuts, height valve mounting bolts; check brake air lines/reservoirs/trailer air hose connections for leaks
Cab
Check front panel opening; wipers, washer, mirrors, window regulators, roof/windscreen sun shades; steering wheel/infotainment/seats; door open/close operation; all side trim panels, step boards, and mudguard wings for looseness
Electrical System
Check battery power and earth cable tightening; auxiliary battery capacity; all lighting/indicators/instruments/infotainment; read vehicle fault codes; check harness for chafing/interference; fuses/relays; electronic control system self-check; module mounting security
Air Conditioning System
Check A/C system operation; inspect and clean or replace cabin air filterCheckReplaceUser-paid
Fifth Wheel Coupling
Check fifth wheel for damage, bending, or cracks; confirm correct operation; tighten mounting bolts; check saddle wear ring, lock jaw, saddle surface, and trailer kingpin wear; apply greaseReplaceUser-paid
#SystemComponentIntervalSpecificationQuantityNotes
1E-drive axleGear oilEvery 300,000 km or 1 yearGL-5 (75W/90)16.5 L middle axle + 11.5 L rear axle (3-motor) or 16.5 L + 16.5 L (4-motor)Fill until oil flows from fill hole
2Air conditioningCabin air filterEvery 60,000 km or 6 monthsActivated carbon OEM filter3 units
3Motor / E-controlCoolantEvery 240,000 km or 2 yearsEthylene glycol −45 °C30 L (3-motor) or 35 L (4-motor)Fill to between MAX and MIN marks on expansion tank
4BatteryCoolantEvery 240,000 km or 2 yearsEthylene glycol −45 °C37 L (NMC lithium) or 27 L (LFP)
5Steering unitFilter and hydraulic oilEvery 60,000 km or 6–1 yearOEM filter; ATF31 unit; 4 L
6Air compressorAir filter elementEvery 60,000 km or 6 monthsOEM filter element1 unitBlow out every 10,000 km
7Air dryerDesiccant canisterEvery 60,000 km or 6 monthsOEM desiccant canister1 unit
Max. Garantieafstand
1,000,000 km
Batterijgarantie
8 years
Aandrijflijngarantie
5 years
📋 Garantiehandboek 756 words
🔧 Onderhoudshandboek 827 words
The Windrose Quality Warranty Manual and purchase invoice together constitute the official warranty certificate.
🛡️ Warranty Principles 142 words
📋 Warranty Scope 325 words
Warranty Exclusions 289 words
  1. Where the owner has operated and maintained the vehicle correctly and a fault occurs within the warranty period or mileage due to design or manufacturing defects, Windrose will inspect and confirm responsibility before providing warranty service free of charge.
  2. Warranty service follows the principle of "repair first, replace the minimum number of components."
  3. Warranty service covers only direct costs arising from quality defects — labour, parts, consumables, and call-out fees. Indirect or consequential losses are not covered.
  4. During the warranty period, vehicles must not be self-repaired or disassembled. The fault condition must be preserved; otherwise the service station will refuse warranty service.
  5. Replacement parts provided under warranty coverage carry only the remaining warranty period of the original component.
  6. If the odometer fails and no mileage evidence is available, mileage is calculated at 28 days/month, 8 hours/day, at an average speed of 80 km/h.

From the date of purchase. Maximum component coverage: 8 years or 1,000,000 km, whichever comes first.

SystemTimeDistanceComponents
⚡ Battery
Battery8 years1,000,000 kmBattery pack assembly
🔌 Power Electronics
Power Electronics5 years600,000 kmAll-in-one power distribution unit (excluding fuses)
🔧 E-Drive Axle
E-Drive Axle5 years600,000 kmMotor assembly, E-control assembly, axle housing assembly
2 yearsUnlimitedShift controller assembly, main reducer housing, differential housing, brake backing plate, high-voltage harness
1 yearUnlimitedShift actuator, all shaft assemblies, bearings, bushings, planetary gears, cross-shaft, engaging sleeves, all gear types, wheel hubs, axle shafts, oil seals, brake discs, slack adjusters, ABS, harness, water pipes, etc.
3 monthsUnlimitedWheel bolts, wheel nuts, wear indicator wire, friction pads (excluding burn damage or wear-through)
🚛 Chassis
Chassis3 yearsUnlimitedFull-vehicle castings
2½ yearsUnlimitedRear integration frame weld assembly
2 yearsUnlimitedFrame assembly
2½ yearsUnlimitedSteering reservoir and steering wheel
2 yearsUnlimitedSteering column
1½ yearsUnlimitedSteering pump; electric power steering unit
2½ yearsAir valves and air compressor
2 years200,000 kmBrake lines
1 yearBrake pedal, electric control valves, air reservoir
2 yearsUnlimitedAir suspension castings and forgings (front and rear)
1 yearUnlimitedAir bags, dampers, rubber parts
📡 Electronics
Electronics2½ yearsTyre pressure monitoring, electronic mirrors
2 years200,000 kmLighting, IVI / IPC / CAR screens
2 yearsLow-voltage harness, dashcam, DVR cameras
🤖 ADAS / Driver Assistance
ADAS / Driver Assistance5 years600,000 kmVehicle control unit (VCU)
3 years200,000 kmForward-facing smart camera; millimetre-wave radar (side and front)
2 yearsUltrasonic radar
🌡️ Thermal Management
Thermal Management3 years200,000 kmElectric water pumps x2 (battery and drive cooling)
2 years200,000 kmNylon coolant lines
1 yearA/C compressor
🚘 Cab
Cab3 yearsBody-in-white; sliding door and rail; seatbelts; hinges; door lock system
2½ yearsSliding door drive assembly
2 years200,000 kmAll glass; seats
Other
Other6 months30,000 kmAll unspecified components
The following circumstances fall outside the warranty scope:
  • 1The vehicle nameplate does not match factory specifications, or has been altered.
  • 2Non-OEM fluids, filters, or parts were used.
  • 3Fluids below the required specification were used during normal operation.
  • 4During the warranty period, a fault was self-repaired without attending a service station.
  • 5Unauthorised modification, added equipment, or changed components causing a fault.
  • 6Non-OEM replacement parts were used during repair, causing a subsequent fault.
  • 7A fault was not addressed before continued driving, causing secondary damage to further components.
  • 8Traffic accident damage without a police report or insurance claim.
  • 9Overloading or operating beyond rated capacity.
  • 10Damage from collision, fire, scratching, theft, or criminal activity.
  • 11Natural disasters (earthquake, flood, lightning, hail, sandstorm, etc.) or damage from seawater, chemical corrosion, or animal waste.
  • 12Normal wear such as noise, vibration, abrasion, and ageing.
  • 13Refusal to allow the service station to inspect or assess the vehicle.
  • 14Vehicle is outside the warranty period.
  • 15Tampering with or replacing the odometer so mileage cannot be determined.
  • 16Loss of tools, accessories, or technical documents supplied with the vehicle.
  • 17Failure to carry out scheduled inspection, adjustment, tightening, cleaning, or lubrication as required.
  • 18Neglect of wiring harness inspection causing chafing, short circuits, or electrical fire.
  • 19Illegal modification or improper use of the vehicle structure.
  • 20Abnormal damage caused by the working environment, site conditions, loading/unloading operations, or overloading.
  • 21Premature compressor wear caused by failing to replace filters on time or using low-quality filters.
  • 22Air dryer not replaced on schedule, leading to desiccant failure and brake system faults.
  • 23Unable to provide the Windrose Quality Warranty Manual or a valid proof of purchase.
🔧 Maintenance Schedule 71 words
💧 Approved Fluids 100 words
Maintenance Checklist 487 words
📦 Consumables Reference 169 words
First Service
3,700 miles
or within 3 months from purchase date, whichever comes first
Regular Service
60,000 km
at every subsequent interval
First Service Cost
Free of charge
All labour and materials fully covered
Regular Service Cost
User-paid
Labour, gear oil, coolant, filters, etc.
Failure to carry out maintenance as required will be treated as the user voluntarily waiving their warranty rights. Scheduled maintenance is a mandatory condition for warranty coverage.
Mixing fluids of different grades, or the same grade from different manufacturers, is strictly prohibited. Any faults caused by mixed fluids are the responsibility of the user.
#FluidSpecificationSystem
1Power steering unitHydraulic oilATF3
2A/C compressorRefrigerantR134a
3Battery cooling compressor (electric)RefrigerantR134a
4Motor and E-control (cooling circuit)CoolantEthylene glycol antifreeze −45 °C, fluorescent yellow, conductivity ≤ 100 μS/cm; meets GB 29743.2-2025
5Battery (cooling circuit)CoolantSame specification as motor/E-control cooling circuit
6E-drive axleGear oilGL-5 (75W/90) long-life type
7Washer bottleWasher fluidAutomotive windscreen washer fluid (GB/T 23436-2009)
SystemTaskFirst serviceRegular serviceCost
Drive Battery
Inspect battery enclosure cleanliness and connectors for blockages; check harness integrity and insulation; check mounting bolts for looseness; verify charging socket is dry, free of debris, and terminals are not burnt; perform charging socket test
Confirm each battery pack SOC and any fault codes; check individual cell highest/lowest/average voltage and temperature, maximum voltage differential and temperature differential; check SOH
E-Drive Axle
Replace drive axle gear oilReplaceUser-paid
Inspect high/low-voltage harness, coolant circuit (leaks, kinks, loose clamps); motor and controller insulation and earth wire; all component fastening bolts; wheel-end and reducer for oil/fluid leaks
Motor Controller System
Check controller low-voltage harness terminals for looseness and proper sealing; disconnect HV and check insulation resistance; check cooling is operating correctly; read and record operating parameters
Power Distribution Unit
Check high-voltage harness and aviation connectors for proper connection and securing; low-voltage harness connections; insulation resistance; coolant circuit for leaks; earth wire connection
Electro-Hydraulic Steering
Check steering linkage ball-joint play and split pins; steering pump operation and wiring; steering wheel/column lock bolts; hose clamps and oil seep condition; lubricate steering linkage ball joints; check steering free play
Check steering fluid level / replace steering oil and clean filterReplaceUser-paid
Electric Air Compressor
Clean air filter element (blow out at first service; blow out every 10,000 km thereafter)Blow outReplaceUser-paid
Inspect HV harness for damage or loose connections; tighten bracket screws; check insulation resistance
Check air dryer, condenser, four-circuit protection valve, and serpentine pipe for air leaksReplaceUser-paid
Battery Cooling System
Check expansion tank fluid level; read battery thermal management data to confirm refrigeration function; inspect circuit connections and connectors; check coolant pump operation and coolant filter
Check coolant meets specification and that there are no leaks or lossesReplaceUser-paid
Brake System
Check parking brake effectiveness; brake pedal free travel; brake lines and all module air leaks; adjust brake clearance; drain air reservoirs
Inspect brake friction pad wearReplaceUser-paid
Chassis System
Check air bag installation and wear; suspension height and air bag leaks; shock absorber oil leaks; tighten shock absorber brackets, bump stop brackets, X-type control arms, longitudinal thrust rods, thrust rod brackets, U-bolt nuts, height valve mounting bolts; check brake air lines/reservoirs/trailer air hose connections for leaks
Cab
Check front panel opening; wipers, washer, mirrors, window regulators, roof/windscreen sun shades; steering wheel/infotainment/seats; door open/close operation; all side trim panels, step boards, and mudguard wings for looseness
Electrical System
Check battery power and earth cable tightening; auxiliary battery capacity; all lighting/indicators/instruments/infotainment; read vehicle fault codes; check harness for chafing/interference; fuses/relays; electronic control system self-check; module mounting security
Air Conditioning System
Check A/C system operation; inspect and clean or replace cabin air filterCheckReplaceUser-paid
Fifth Wheel Coupling
Check fifth wheel for damage, bending, or cracks; confirm correct operation; tighten mounting bolts; check saddle wear ring, lock jaw, saddle surface, and trailer kingpin wear; apply greaseReplaceUser-paid
#SystemComponentIntervalSpecificationQuantityNotes
1E-drive axleGear oilEvery 300,000 km or 1 yearGL-5 (75W/90)16.5 L middle axle + 11.5 L rear axle (3-motor) or 16.5 L + 16.5 L (4-motor)Fill until oil flows from fill hole
2Air conditioningCabin air filterEvery 60,000 km or 6 monthsActivated carbon OEM filter3 units
3Motor / E-controlCoolantEvery 240,000 km or 2 yearsEthylene glycol −45 °C30 L (3-motor) or 35 L (4-motor)Fill to between MAX and MIN marks on expansion tank
4BatteryCoolantEvery 240,000 km or 2 yearsEthylene glycol −45 °C37 L (NMC lithium) or 27 L (LFP)
5Steering unitFilter and hydraulic oilEvery 60,000 km or 6–1 yearOEM filter; ATF31 unit; 4 L
6Air compressorAir filter elementEvery 60,000 km or 6 monthsOEM filter element1 unitBlow out every 10,000 km
7Air dryerDesiccant canisterEvery 60,000 km or 6 monthsOEM desiccant canister1 unit
Max. Garantisträcka
1,000,000 km
Batterigaranti
8 years
Drivlinjgaranti
5 years
📋 Garantihandbok 756 words
🔧 Underhållsmanual 827 words
The Windrose Quality Warranty Manual and purchase invoice together constitute the official warranty certificate.
🛡️ Warranty Principles 142 words
📋 Warranty Scope 325 words
Warranty Exclusions 289 words
  1. Where the owner has operated and maintained the vehicle correctly and a fault occurs within the warranty period or mileage due to design or manufacturing defects, Windrose will inspect and confirm responsibility before providing warranty service free of charge.
  2. Warranty service follows the principle of "repair first, replace the minimum number of components."
  3. Warranty service covers only direct costs arising from quality defects — labour, parts, consumables, and call-out fees. Indirect or consequential losses are not covered.
  4. During the warranty period, vehicles must not be self-repaired or disassembled. The fault condition must be preserved; otherwise the service station will refuse warranty service.
  5. Replacement parts provided under warranty coverage carry only the remaining warranty period of the original component.
  6. If the odometer fails and no mileage evidence is available, mileage is calculated at 28 days/month, 8 hours/day, at an average speed of 80 km/h.

From the date of purchase. Maximum component coverage: 8 years or 1,000,000 km, whichever comes first.

SystemTimeDistanceComponents
⚡ Battery
Battery8 years1,000,000 kmBattery pack assembly
🔌 Power Electronics
Power Electronics5 years600,000 kmAll-in-one power distribution unit (excluding fuses)
🔧 E-Drive Axle
E-Drive Axle5 years600,000 kmMotor assembly, E-control assembly, axle housing assembly
2 yearsUnlimitedShift controller assembly, main reducer housing, differential housing, brake backing plate, high-voltage harness
1 yearUnlimitedShift actuator, all shaft assemblies, bearings, bushings, planetary gears, cross-shaft, engaging sleeves, all gear types, wheel hubs, axle shafts, oil seals, brake discs, slack adjusters, ABS, harness, water pipes, etc.
3 monthsUnlimitedWheel bolts, wheel nuts, wear indicator wire, friction pads (excluding burn damage or wear-through)
🚛 Chassis
Chassis3 yearsUnlimitedFull-vehicle castings
2½ yearsUnlimitedRear integration frame weld assembly
2 yearsUnlimitedFrame assembly
2½ yearsUnlimitedSteering reservoir and steering wheel
2 yearsUnlimitedSteering column
1½ yearsUnlimitedSteering pump; electric power steering unit
2½ yearsAir valves and air compressor
2 years200,000 kmBrake lines
1 yearBrake pedal, electric control valves, air reservoir
2 yearsUnlimitedAir suspension castings and forgings (front and rear)
1 yearUnlimitedAir bags, dampers, rubber parts
📡 Electronics
Electronics2½ yearsTyre pressure monitoring, electronic mirrors
2 years200,000 kmLighting, IVI / IPC / CAR screens
2 yearsLow-voltage harness, dashcam, DVR cameras
🤖 ADAS / Driver Assistance
ADAS / Driver Assistance5 years600,000 kmVehicle control unit (VCU)
3 years200,000 kmForward-facing smart camera; millimetre-wave radar (side and front)
2 yearsUltrasonic radar
🌡️ Thermal Management
Thermal Management3 years200,000 kmElectric water pumps x2 (battery and drive cooling)
2 years200,000 kmNylon coolant lines
1 yearA/C compressor
🚘 Cab
Cab3 yearsBody-in-white; sliding door and rail; seatbelts; hinges; door lock system
2½ yearsSliding door drive assembly
2 years200,000 kmAll glass; seats
Other
Other6 months30,000 kmAll unspecified components
The following circumstances fall outside the warranty scope:
  • 1The vehicle nameplate does not match factory specifications, or has been altered.
  • 2Non-OEM fluids, filters, or parts were used.
  • 3Fluids below the required specification were used during normal operation.
  • 4During the warranty period, a fault was self-repaired without attending a service station.
  • 5Unauthorised modification, added equipment, or changed components causing a fault.
  • 6Non-OEM replacement parts were used during repair, causing a subsequent fault.
  • 7A fault was not addressed before continued driving, causing secondary damage to further components.
  • 8Traffic accident damage without a police report or insurance claim.
  • 9Overloading or operating beyond rated capacity.
  • 10Damage from collision, fire, scratching, theft, or criminal activity.
  • 11Natural disasters (earthquake, flood, lightning, hail, sandstorm, etc.) or damage from seawater, chemical corrosion, or animal waste.
  • 12Normal wear such as noise, vibration, abrasion, and ageing.
  • 13Refusal to allow the service station to inspect or assess the vehicle.
  • 14Vehicle is outside the warranty period.
  • 15Tampering with or replacing the odometer so mileage cannot be determined.
  • 16Loss of tools, accessories, or technical documents supplied with the vehicle.
  • 17Failure to carry out scheduled inspection, adjustment, tightening, cleaning, or lubrication as required.
  • 18Neglect of wiring harness inspection causing chafing, short circuits, or electrical fire.
  • 19Illegal modification or improper use of the vehicle structure.
  • 20Abnormal damage caused by the working environment, site conditions, loading/unloading operations, or overloading.
  • 21Premature compressor wear caused by failing to replace filters on time or using low-quality filters.
  • 22Air dryer not replaced on schedule, leading to desiccant failure and brake system faults.
  • 23Unable to provide the Windrose Quality Warranty Manual or a valid proof of purchase.
🔧 Maintenance Schedule 71 words
💧 Approved Fluids 100 words
Maintenance Checklist 487 words
📦 Consumables Reference 169 words
First Service
3,700 miles
or within 3 months from purchase date, whichever comes first
Regular Service
60,000 km
at every subsequent interval
First Service Cost
Free of charge
All labour and materials fully covered
Regular Service Cost
User-paid
Labour, gear oil, coolant, filters, etc.
Failure to carry out maintenance as required will be treated as the user voluntarily waiving their warranty rights. Scheduled maintenance is a mandatory condition for warranty coverage.
Mixing fluids of different grades, or the same grade from different manufacturers, is strictly prohibited. Any faults caused by mixed fluids are the responsibility of the user.
#FluidSpecificationSystem
1Power steering unitHydraulic oilATF3
2A/C compressorRefrigerantR134a
3Battery cooling compressor (electric)RefrigerantR134a
4Motor and E-control (cooling circuit)CoolantEthylene glycol antifreeze −45 °C, fluorescent yellow, conductivity ≤ 100 μS/cm; meets GB 29743.2-2025
5Battery (cooling circuit)CoolantSame specification as motor/E-control cooling circuit
6E-drive axleGear oilGL-5 (75W/90) long-life type
7Washer bottleWasher fluidAutomotive windscreen washer fluid (GB/T 23436-2009)
SystemTaskFirst serviceRegular serviceCost
Drive Battery
Inspect battery enclosure cleanliness and connectors for blockages; check harness integrity and insulation; check mounting bolts for looseness; verify charging socket is dry, free of debris, and terminals are not burnt; perform charging socket test
Confirm each battery pack SOC and any fault codes; check individual cell highest/lowest/average voltage and temperature, maximum voltage differential and temperature differential; check SOH
E-Drive Axle
Replace drive axle gear oilReplaceUser-paid
Inspect high/low-voltage harness, coolant circuit (leaks, kinks, loose clamps); motor and controller insulation and earth wire; all component fastening bolts; wheel-end and reducer for oil/fluid leaks
Motor Controller System
Check controller low-voltage harness terminals for looseness and proper sealing; disconnect HV and check insulation resistance; check cooling is operating correctly; read and record operating parameters
Power Distribution Unit
Check high-voltage harness and aviation connectors for proper connection and securing; low-voltage harness connections; insulation resistance; coolant circuit for leaks; earth wire connection
Electro-Hydraulic Steering
Check steering linkage ball-joint play and split pins; steering pump operation and wiring; steering wheel/column lock bolts; hose clamps and oil seep condition; lubricate steering linkage ball joints; check steering free play
Check steering fluid level / replace steering oil and clean filterReplaceUser-paid
Electric Air Compressor
Clean air filter element (blow out at first service; blow out every 10,000 km thereafter)Blow outReplaceUser-paid
Inspect HV harness for damage or loose connections; tighten bracket screws; check insulation resistance
Check air dryer, condenser, four-circuit protection valve, and serpentine pipe for air leaksReplaceUser-paid
Battery Cooling System
Check expansion tank fluid level; read battery thermal management data to confirm refrigeration function; inspect circuit connections and connectors; check coolant pump operation and coolant filter
Check coolant meets specification and that there are no leaks or lossesReplaceUser-paid
Brake System
Check parking brake effectiveness; brake pedal free travel; brake lines and all module air leaks; adjust brake clearance; drain air reservoirs
Inspect brake friction pad wearReplaceUser-paid
Chassis System
Check air bag installation and wear; suspension height and air bag leaks; shock absorber oil leaks; tighten shock absorber brackets, bump stop brackets, X-type control arms, longitudinal thrust rods, thrust rod brackets, U-bolt nuts, height valve mounting bolts; check brake air lines/reservoirs/trailer air hose connections for leaks
Cab
Check front panel opening; wipers, washer, mirrors, window regulators, roof/windscreen sun shades; steering wheel/infotainment/seats; door open/close operation; all side trim panels, step boards, and mudguard wings for looseness
Electrical System
Check battery power and earth cable tightening; auxiliary battery capacity; all lighting/indicators/instruments/infotainment; read vehicle fault codes; check harness for chafing/interference; fuses/relays; electronic control system self-check; module mounting security
Air Conditioning System
Check A/C system operation; inspect and clean or replace cabin air filterCheckReplaceUser-paid
Fifth Wheel Coupling
Check fifth wheel for damage, bending, or cracks; confirm correct operation; tighten mounting bolts; check saddle wear ring, lock jaw, saddle surface, and trailer kingpin wear; apply greaseReplaceUser-paid
#SystemComponentIntervalSpecificationQuantityNotes
1E-drive axleGear oilEvery 300,000 km or 1 yearGL-5 (75W/90)16.5 L middle axle + 11.5 L rear axle (3-motor) or 16.5 L + 16.5 L (4-motor)Fill until oil flows from fill hole
2Air conditioningCabin air filterEvery 60,000 km or 6 monthsActivated carbon OEM filter3 units
3Motor / E-controlCoolantEvery 240,000 km or 2 yearsEthylene glycol −45 °C30 L (3-motor) or 35 L (4-motor)Fill to between MAX and MIN marks on expansion tank
4BatteryCoolantEvery 240,000 km or 2 yearsEthylene glycol −45 °C37 L (NMC lithium) or 27 L (LFP)
5Steering unitFilter and hydraulic oilEvery 60,000 km or 6–1 yearOEM filter; ATF31 unit; 4 L
6Air compressorAir filter elementEvery 60,000 km or 6 monthsOEM filter element1 unitBlow out every 10,000 km
7Air dryerDesiccant canisterEvery 60,000 km or 6 monthsOEM desiccant canister1 unit
Maks. Garantiafstand
1,000,000 km
Batterigaranti
8 years
Drivlinjegaranti
5 years
📋 Garantihåndbog 756 words
🔧 Vedligeholdelsesmanual 827 words
The Windrose Quality Warranty Manual and purchase invoice together constitute the official warranty certificate.
🛡️ Warranty Principles 142 words
📋 Warranty Scope 325 words
Warranty Exclusions 289 words
  1. Where the owner has operated and maintained the vehicle correctly and a fault occurs within the warranty period or mileage due to design or manufacturing defects, Windrose will inspect and confirm responsibility before providing warranty service free of charge.
  2. Warranty service follows the principle of "repair first, replace the minimum number of components."
  3. Warranty service covers only direct costs arising from quality defects — labour, parts, consumables, and call-out fees. Indirect or consequential losses are not covered.
  4. During the warranty period, vehicles must not be self-repaired or disassembled. The fault condition must be preserved; otherwise the service station will refuse warranty service.
  5. Replacement parts provided under warranty coverage carry only the remaining warranty period of the original component.
  6. If the odometer fails and no mileage evidence is available, mileage is calculated at 28 days/month, 8 hours/day, at an average speed of 80 km/h.

From the date of purchase. Maximum component coverage: 8 years or 1,000,000 km, whichever comes first.

SystemTimeDistanceComponents
⚡ Battery
Battery8 years1,000,000 kmBattery pack assembly
🔌 Power Electronics
Power Electronics5 years600,000 kmAll-in-one power distribution unit (excluding fuses)
🔧 E-Drive Axle
E-Drive Axle5 years600,000 kmMotor assembly, E-control assembly, axle housing assembly
2 yearsUnlimitedShift controller assembly, main reducer housing, differential housing, brake backing plate, high-voltage harness
1 yearUnlimitedShift actuator, all shaft assemblies, bearings, bushings, planetary gears, cross-shaft, engaging sleeves, all gear types, wheel hubs, axle shafts, oil seals, brake discs, slack adjusters, ABS, harness, water pipes, etc.
3 monthsUnlimitedWheel bolts, wheel nuts, wear indicator wire, friction pads (excluding burn damage or wear-through)
🚛 Chassis
Chassis3 yearsUnlimitedFull-vehicle castings
2½ yearsUnlimitedRear integration frame weld assembly
2 yearsUnlimitedFrame assembly
2½ yearsUnlimitedSteering reservoir and steering wheel
2 yearsUnlimitedSteering column
1½ yearsUnlimitedSteering pump; electric power steering unit
2½ yearsAir valves and air compressor
2 years200,000 kmBrake lines
1 yearBrake pedal, electric control valves, air reservoir
2 yearsUnlimitedAir suspension castings and forgings (front and rear)
1 yearUnlimitedAir bags, dampers, rubber parts
📡 Electronics
Electronics2½ yearsTyre pressure monitoring, electronic mirrors
2 years200,000 kmLighting, IVI / IPC / CAR screens
2 yearsLow-voltage harness, dashcam, DVR cameras
🤖 ADAS / Driver Assistance
ADAS / Driver Assistance5 years600,000 kmVehicle control unit (VCU)
3 years200,000 kmForward-facing smart camera; millimetre-wave radar (side and front)
2 yearsUltrasonic radar
🌡️ Thermal Management
Thermal Management3 years200,000 kmElectric water pumps x2 (battery and drive cooling)
2 years200,000 kmNylon coolant lines
1 yearA/C compressor
🚘 Cab
Cab3 yearsBody-in-white; sliding door and rail; seatbelts; hinges; door lock system
2½ yearsSliding door drive assembly
2 years200,000 kmAll glass; seats
Other
Other6 months30,000 kmAll unspecified components
The following circumstances fall outside the warranty scope:
  • 1The vehicle nameplate does not match factory specifications, or has been altered.
  • 2Non-OEM fluids, filters, or parts were used.
  • 3Fluids below the required specification were used during normal operation.
  • 4During the warranty period, a fault was self-repaired without attending a service station.
  • 5Unauthorised modification, added equipment, or changed components causing a fault.
  • 6Non-OEM replacement parts were used during repair, causing a subsequent fault.
  • 7A fault was not addressed before continued driving, causing secondary damage to further components.
  • 8Traffic accident damage without a police report or insurance claim.
  • 9Overloading or operating beyond rated capacity.
  • 10Damage from collision, fire, scratching, theft, or criminal activity.
  • 11Natural disasters (earthquake, flood, lightning, hail, sandstorm, etc.) or damage from seawater, chemical corrosion, or animal waste.
  • 12Normal wear such as noise, vibration, abrasion, and ageing.
  • 13Refusal to allow the service station to inspect or assess the vehicle.
  • 14Vehicle is outside the warranty period.
  • 15Tampering with or replacing the odometer so mileage cannot be determined.
  • 16Loss of tools, accessories, or technical documents supplied with the vehicle.
  • 17Failure to carry out scheduled inspection, adjustment, tightening, cleaning, or lubrication as required.
  • 18Neglect of wiring harness inspection causing chafing, short circuits, or electrical fire.
  • 19Illegal modification or improper use of the vehicle structure.
  • 20Abnormal damage caused by the working environment, site conditions, loading/unloading operations, or overloading.
  • 21Premature compressor wear caused by failing to replace filters on time or using low-quality filters.
  • 22Air dryer not replaced on schedule, leading to desiccant failure and brake system faults.
  • 23Unable to provide the Windrose Quality Warranty Manual or a valid proof of purchase.
🔧 Maintenance Schedule 71 words
💧 Approved Fluids 100 words
Maintenance Checklist 487 words
📦 Consumables Reference 169 words
First Service
3,700 miles
or within 3 months from purchase date, whichever comes first
Regular Service
60,000 km
at every subsequent interval
First Service Cost
Free of charge
All labour and materials fully covered
Regular Service Cost
User-paid
Labour, gear oil, coolant, filters, etc.
Failure to carry out maintenance as required will be treated as the user voluntarily waiving their warranty rights. Scheduled maintenance is a mandatory condition for warranty coverage.
Mixing fluids of different grades, or the same grade from different manufacturers, is strictly prohibited. Any faults caused by mixed fluids are the responsibility of the user.
#FluidSpecificationSystem
1Power steering unitHydraulic oilATF3
2A/C compressorRefrigerantR134a
3Battery cooling compressor (electric)RefrigerantR134a
4Motor and E-control (cooling circuit)CoolantEthylene glycol antifreeze −45 °C, fluorescent yellow, conductivity ≤ 100 μS/cm; meets GB 29743.2-2025
5Battery (cooling circuit)CoolantSame specification as motor/E-control cooling circuit
6E-drive axleGear oilGL-5 (75W/90) long-life type
7Washer bottleWasher fluidAutomotive windscreen washer fluid (GB/T 23436-2009)
SystemTaskFirst serviceRegular serviceCost
Drive Battery
Inspect battery enclosure cleanliness and connectors for blockages; check harness integrity and insulation; check mounting bolts for looseness; verify charging socket is dry, free of debris, and terminals are not burnt; perform charging socket test
Confirm each battery pack SOC and any fault codes; check individual cell highest/lowest/average voltage and temperature, maximum voltage differential and temperature differential; check SOH
E-Drive Axle
Replace drive axle gear oilReplaceUser-paid
Inspect high/low-voltage harness, coolant circuit (leaks, kinks, loose clamps); motor and controller insulation and earth wire; all component fastening bolts; wheel-end and reducer for oil/fluid leaks
Motor Controller System
Check controller low-voltage harness terminals for looseness and proper sealing; disconnect HV and check insulation resistance; check cooling is operating correctly; read and record operating parameters
Power Distribution Unit
Check high-voltage harness and aviation connectors for proper connection and securing; low-voltage harness connections; insulation resistance; coolant circuit for leaks; earth wire connection
Electro-Hydraulic Steering
Check steering linkage ball-joint play and split pins; steering pump operation and wiring; steering wheel/column lock bolts; hose clamps and oil seep condition; lubricate steering linkage ball joints; check steering free play
Check steering fluid level / replace steering oil and clean filterReplaceUser-paid
Electric Air Compressor
Clean air filter element (blow out at first service; blow out every 10,000 km thereafter)Blow outReplaceUser-paid
Inspect HV harness for damage or loose connections; tighten bracket screws; check insulation resistance
Check air dryer, condenser, four-circuit protection valve, and serpentine pipe for air leaksReplaceUser-paid
Battery Cooling System
Check expansion tank fluid level; read battery thermal management data to confirm refrigeration function; inspect circuit connections and connectors; check coolant pump operation and coolant filter
Check coolant meets specification and that there are no leaks or lossesReplaceUser-paid
Brake System
Check parking brake effectiveness; brake pedal free travel; brake lines and all module air leaks; adjust brake clearance; drain air reservoirs
Inspect brake friction pad wearReplaceUser-paid
Chassis System
Check air bag installation and wear; suspension height and air bag leaks; shock absorber oil leaks; tighten shock absorber brackets, bump stop brackets, X-type control arms, longitudinal thrust rods, thrust rod brackets, U-bolt nuts, height valve mounting bolts; check brake air lines/reservoirs/trailer air hose connections for leaks
Cab
Check front panel opening; wipers, washer, mirrors, window regulators, roof/windscreen sun shades; steering wheel/infotainment/seats; door open/close operation; all side trim panels, step boards, and mudguard wings for looseness
Electrical System
Check battery power and earth cable tightening; auxiliary battery capacity; all lighting/indicators/instruments/infotainment; read vehicle fault codes; check harness for chafing/interference; fuses/relays; electronic control system self-check; module mounting security
Air Conditioning System
Check A/C system operation; inspect and clean or replace cabin air filterCheckReplaceUser-paid
Fifth Wheel Coupling
Check fifth wheel for damage, bending, or cracks; confirm correct operation; tighten mounting bolts; check saddle wear ring, lock jaw, saddle surface, and trailer kingpin wear; apply greaseReplaceUser-paid
#SystemComponentIntervalSpecificationQuantityNotes
1E-drive axleGear oilEvery 300,000 km or 1 yearGL-5 (75W/90)16.5 L middle axle + 11.5 L rear axle (3-motor) or 16.5 L + 16.5 L (4-motor)Fill until oil flows from fill hole
2Air conditioningCabin air filterEvery 60,000 km or 6 monthsActivated carbon OEM filter3 units
3Motor / E-controlCoolantEvery 240,000 km or 2 yearsEthylene glycol −45 °C30 L (3-motor) or 35 L (4-motor)Fill to between MAX and MIN marks on expansion tank
4BatteryCoolantEvery 240,000 km or 2 yearsEthylene glycol −45 °C37 L (NMC lithium) or 27 L (LFP)
5Steering unitFilter and hydraulic oilEvery 60,000 km or 6–1 yearOEM filter; ATF31 unit; 4 L
6Air compressorAir filter elementEvery 60,000 km or 6 monthsOEM filter element1 unitBlow out every 10,000 km
7Air dryerDesiccant canisterEvery 60,000 km or 6 monthsOEM desiccant canister1 unit
Maks. Garantistrekning
1,000,000 km
Batterigaranti
8 years
Drivlinjegaranti
5 years
📋 Garantihåndbok 756 words
🔧 Vedlikeholdsmanual 827 words
The Windrose Quality Warranty Manual and purchase invoice together constitute the official warranty certificate.
🛡️ Warranty Principles 142 words
📋 Warranty Scope 325 words
Warranty Exclusions 289 words
  1. Where the owner has operated and maintained the vehicle correctly and a fault occurs within the warranty period or mileage due to design or manufacturing defects, Windrose will inspect and confirm responsibility before providing warranty service free of charge.
  2. Warranty service follows the principle of "repair first, replace the minimum number of components."
  3. Warranty service covers only direct costs arising from quality defects — labour, parts, consumables, and call-out fees. Indirect or consequential losses are not covered.
  4. During the warranty period, vehicles must not be self-repaired or disassembled. The fault condition must be preserved; otherwise the service station will refuse warranty service.
  5. Replacement parts provided under warranty coverage carry only the remaining warranty period of the original component.
  6. If the odometer fails and no mileage evidence is available, mileage is calculated at 28 days/month, 8 hours/day, at an average speed of 80 km/h.

From the date of purchase. Maximum component coverage: 8 years or 1,000,000 km, whichever comes first.

SystemTimeDistanceComponents
⚡ Battery
Battery8 years1,000,000 kmBattery pack assembly
🔌 Power Electronics
Power Electronics5 years600,000 kmAll-in-one power distribution unit (excluding fuses)
🔧 E-Drive Axle
E-Drive Axle5 years600,000 kmMotor assembly, E-control assembly, axle housing assembly
2 yearsUnlimitedShift controller assembly, main reducer housing, differential housing, brake backing plate, high-voltage harness
1 yearUnlimitedShift actuator, all shaft assemblies, bearings, bushings, planetary gears, cross-shaft, engaging sleeves, all gear types, wheel hubs, axle shafts, oil seals, brake discs, slack adjusters, ABS, harness, water pipes, etc.
3 monthsUnlimitedWheel bolts, wheel nuts, wear indicator wire, friction pads (excluding burn damage or wear-through)
🚛 Chassis
Chassis3 yearsUnlimitedFull-vehicle castings
2½ yearsUnlimitedRear integration frame weld assembly
2 yearsUnlimitedFrame assembly
2½ yearsUnlimitedSteering reservoir and steering wheel
2 yearsUnlimitedSteering column
1½ yearsUnlimitedSteering pump; electric power steering unit
2½ yearsAir valves and air compressor
2 years200,000 kmBrake lines
1 yearBrake pedal, electric control valves, air reservoir
2 yearsUnlimitedAir suspension castings and forgings (front and rear)
1 yearUnlimitedAir bags, dampers, rubber parts
📡 Electronics
Electronics2½ yearsTyre pressure monitoring, electronic mirrors
2 years200,000 kmLighting, IVI / IPC / CAR screens
2 yearsLow-voltage harness, dashcam, DVR cameras
🤖 ADAS / Driver Assistance
ADAS / Driver Assistance5 years600,000 kmVehicle control unit (VCU)
3 years200,000 kmForward-facing smart camera; millimetre-wave radar (side and front)
2 yearsUltrasonic radar
🌡️ Thermal Management
Thermal Management3 years200,000 kmElectric water pumps x2 (battery and drive cooling)
2 years200,000 kmNylon coolant lines
1 yearA/C compressor
🚘 Cab
Cab3 yearsBody-in-white; sliding door and rail; seatbelts; hinges; door lock system
2½ yearsSliding door drive assembly
2 years200,000 kmAll glass; seats
Other
Other6 months30,000 kmAll unspecified components
The following circumstances fall outside the warranty scope:
  • 1The vehicle nameplate does not match factory specifications, or has been altered.
  • 2Non-OEM fluids, filters, or parts were used.
  • 3Fluids below the required specification were used during normal operation.
  • 4During the warranty period, a fault was self-repaired without attending a service station.
  • 5Unauthorised modification, added equipment, or changed components causing a fault.
  • 6Non-OEM replacement parts were used during repair, causing a subsequent fault.
  • 7A fault was not addressed before continued driving, causing secondary damage to further components.
  • 8Traffic accident damage without a police report or insurance claim.
  • 9Overloading or operating beyond rated capacity.
  • 10Damage from collision, fire, scratching, theft, or criminal activity.
  • 11Natural disasters (earthquake, flood, lightning, hail, sandstorm, etc.) or damage from seawater, chemical corrosion, or animal waste.
  • 12Normal wear such as noise, vibration, abrasion, and ageing.
  • 13Refusal to allow the service station to inspect or assess the vehicle.
  • 14Vehicle is outside the warranty period.
  • 15Tampering with or replacing the odometer so mileage cannot be determined.
  • 16Loss of tools, accessories, or technical documents supplied with the vehicle.
  • 17Failure to carry out scheduled inspection, adjustment, tightening, cleaning, or lubrication as required.
  • 18Neglect of wiring harness inspection causing chafing, short circuits, or electrical fire.
  • 19Illegal modification or improper use of the vehicle structure.
  • 20Abnormal damage caused by the working environment, site conditions, loading/unloading operations, or overloading.
  • 21Premature compressor wear caused by failing to replace filters on time or using low-quality filters.
  • 22Air dryer not replaced on schedule, leading to desiccant failure and brake system faults.
  • 23Unable to provide the Windrose Quality Warranty Manual or a valid proof of purchase.
🔧 Maintenance Schedule 71 words
💧 Approved Fluids 100 words
Maintenance Checklist 487 words
📦 Consumables Reference 169 words
First Service
3,700 miles
or within 3 months from purchase date, whichever comes first
Regular Service
60,000 km
at every subsequent interval
First Service Cost
Free of charge
All labour and materials fully covered
Regular Service Cost
User-paid
Labour, gear oil, coolant, filters, etc.
Failure to carry out maintenance as required will be treated as the user voluntarily waiving their warranty rights. Scheduled maintenance is a mandatory condition for warranty coverage.
Mixing fluids of different grades, or the same grade from different manufacturers, is strictly prohibited. Any faults caused by mixed fluids are the responsibility of the user.
#FluidSpecificationSystem
1Power steering unitHydraulic oilATF3
2A/C compressorRefrigerantR134a
3Battery cooling compressor (electric)RefrigerantR134a
4Motor and E-control (cooling circuit)CoolantEthylene glycol antifreeze −45 °C, fluorescent yellow, conductivity ≤ 100 μS/cm; meets GB 29743.2-2025
5Battery (cooling circuit)CoolantSame specification as motor/E-control cooling circuit
6E-drive axleGear oilGL-5 (75W/90) long-life type
7Washer bottleWasher fluidAutomotive windscreen washer fluid (GB/T 23436-2009)
SystemTaskFirst serviceRegular serviceCost
Drive Battery
Inspect battery enclosure cleanliness and connectors for blockages; check harness integrity and insulation; check mounting bolts for looseness; verify charging socket is dry, free of debris, and terminals are not burnt; perform charging socket test
Confirm each battery pack SOC and any fault codes; check individual cell highest/lowest/average voltage and temperature, maximum voltage differential and temperature differential; check SOH
E-Drive Axle
Replace drive axle gear oilReplaceUser-paid
Inspect high/low-voltage harness, coolant circuit (leaks, kinks, loose clamps); motor and controller insulation and earth wire; all component fastening bolts; wheel-end and reducer for oil/fluid leaks
Motor Controller System
Check controller low-voltage harness terminals for looseness and proper sealing; disconnect HV and check insulation resistance; check cooling is operating correctly; read and record operating parameters
Power Distribution Unit
Check high-voltage harness and aviation connectors for proper connection and securing; low-voltage harness connections; insulation resistance; coolant circuit for leaks; earth wire connection
Electro-Hydraulic Steering
Check steering linkage ball-joint play and split pins; steering pump operation and wiring; steering wheel/column lock bolts; hose clamps and oil seep condition; lubricate steering linkage ball joints; check steering free play
Check steering fluid level / replace steering oil and clean filterReplaceUser-paid
Electric Air Compressor
Clean air filter element (blow out at first service; blow out every 10,000 km thereafter)Blow outReplaceUser-paid
Inspect HV harness for damage or loose connections; tighten bracket screws; check insulation resistance
Check air dryer, condenser, four-circuit protection valve, and serpentine pipe for air leaksReplaceUser-paid
Battery Cooling System
Check expansion tank fluid level; read battery thermal management data to confirm refrigeration function; inspect circuit connections and connectors; check coolant pump operation and coolant filter
Check coolant meets specification and that there are no leaks or lossesReplaceUser-paid
Brake System
Check parking brake effectiveness; brake pedal free travel; brake lines and all module air leaks; adjust brake clearance; drain air reservoirs
Inspect brake friction pad wearReplaceUser-paid
Chassis System
Check air bag installation and wear; suspension height and air bag leaks; shock absorber oil leaks; tighten shock absorber brackets, bump stop brackets, X-type control arms, longitudinal thrust rods, thrust rod brackets, U-bolt nuts, height valve mounting bolts; check brake air lines/reservoirs/trailer air hose connections for leaks
Cab
Check front panel opening; wipers, washer, mirrors, window regulators, roof/windscreen sun shades; steering wheel/infotainment/seats; door open/close operation; all side trim panels, step boards, and mudguard wings for looseness
Electrical System
Check battery power and earth cable tightening; auxiliary battery capacity; all lighting/indicators/instruments/infotainment; read vehicle fault codes; check harness for chafing/interference; fuses/relays; electronic control system self-check; module mounting security
Air Conditioning System
Check A/C system operation; inspect and clean or replace cabin air filterCheckReplaceUser-paid
Fifth Wheel Coupling
Check fifth wheel for damage, bending, or cracks; confirm correct operation; tighten mounting bolts; check saddle wear ring, lock jaw, saddle surface, and trailer kingpin wear; apply greaseReplaceUser-paid
#SystemComponentIntervalSpecificationQuantityNotes
1E-drive axleGear oilEvery 300,000 km or 1 yearGL-5 (75W/90)16.5 L middle axle + 11.5 L rear axle (3-motor) or 16.5 L + 16.5 L (4-motor)Fill until oil flows from fill hole
2Air conditioningCabin air filterEvery 60,000 km or 6 monthsActivated carbon OEM filter3 units
3Motor / E-controlCoolantEvery 240,000 km or 2 yearsEthylene glycol −45 °C30 L (3-motor) or 35 L (4-motor)Fill to between MAX and MIN marks on expansion tank
4BatteryCoolantEvery 240,000 km or 2 yearsEthylene glycol −45 °C37 L (NMC lithium) or 27 L (LFP)
5Steering unitFilter and hydraulic oilEvery 60,000 km or 6–1 yearOEM filter; ATF31 unit; 4 L
6Air compressorAir filter elementEvery 60,000 km or 6 monthsOEM filter element1 unitBlow out every 10,000 km
7Air dryerDesiccant canisterEvery 60,000 km or 6 monthsOEM desiccant canister1 unit
Enimmäistakuumatka
1,000,000 km
Akkutakuu
8 years
Voimansiirtotakuu
5 years
📋 Takuukäsikirja 756 words
🔧 Huolto-opas 827 words
The Windrose Quality Warranty Manual and purchase invoice together constitute the official warranty certificate.
🛡️ Warranty Principles 142 words
📋 Warranty Scope 325 words
Warranty Exclusions 289 words
  1. Where the owner has operated and maintained the vehicle correctly and a fault occurs within the warranty period or mileage due to design or manufacturing defects, Windrose will inspect and confirm responsibility before providing warranty service free of charge.
  2. Warranty service follows the principle of "repair first, replace the minimum number of components."
  3. Warranty service covers only direct costs arising from quality defects — labour, parts, consumables, and call-out fees. Indirect or consequential losses are not covered.
  4. During the warranty period, vehicles must not be self-repaired or disassembled. The fault condition must be preserved; otherwise the service station will refuse warranty service.
  5. Replacement parts provided under warranty coverage carry only the remaining warranty period of the original component.
  6. If the odometer fails and no mileage evidence is available, mileage is calculated at 28 days/month, 8 hours/day, at an average speed of 80 km/h.

From the date of purchase. Maximum component coverage: 8 years or 1,000,000 km, whichever comes first.

SystemTimeDistanceComponents
⚡ Battery
Battery8 years1,000,000 kmBattery pack assembly
🔌 Power Electronics
Power Electronics5 years600,000 kmAll-in-one power distribution unit (excluding fuses)
🔧 E-Drive Axle
E-Drive Axle5 years600,000 kmMotor assembly, E-control assembly, axle housing assembly
2 yearsUnlimitedShift controller assembly, main reducer housing, differential housing, brake backing plate, high-voltage harness
1 yearUnlimitedShift actuator, all shaft assemblies, bearings, bushings, planetary gears, cross-shaft, engaging sleeves, all gear types, wheel hubs, axle shafts, oil seals, brake discs, slack adjusters, ABS, harness, water pipes, etc.
3 monthsUnlimitedWheel bolts, wheel nuts, wear indicator wire, friction pads (excluding burn damage or wear-through)
🚛 Chassis
Chassis3 yearsUnlimitedFull-vehicle castings
2½ yearsUnlimitedRear integration frame weld assembly
2 yearsUnlimitedFrame assembly
2½ yearsUnlimitedSteering reservoir and steering wheel
2 yearsUnlimitedSteering column
1½ yearsUnlimitedSteering pump; electric power steering unit
2½ yearsAir valves and air compressor
2 years200,000 kmBrake lines
1 yearBrake pedal, electric control valves, air reservoir
2 yearsUnlimitedAir suspension castings and forgings (front and rear)
1 yearUnlimitedAir bags, dampers, rubber parts
📡 Electronics
Electronics2½ yearsTyre pressure monitoring, electronic mirrors
2 years200,000 kmLighting, IVI / IPC / CAR screens
2 yearsLow-voltage harness, dashcam, DVR cameras
🤖 ADAS / Driver Assistance
ADAS / Driver Assistance5 years600,000 kmVehicle control unit (VCU)
3 years200,000 kmForward-facing smart camera; millimetre-wave radar (side and front)
2 yearsUltrasonic radar
🌡️ Thermal Management
Thermal Management3 years200,000 kmElectric water pumps x2 (battery and drive cooling)
2 years200,000 kmNylon coolant lines
1 yearA/C compressor
🚘 Cab
Cab3 yearsBody-in-white; sliding door and rail; seatbelts; hinges; door lock system
2½ yearsSliding door drive assembly
2 years200,000 kmAll glass; seats
Other
Other6 months30,000 kmAll unspecified components
The following circumstances fall outside the warranty scope:
  • 1The vehicle nameplate does not match factory specifications, or has been altered.
  • 2Non-OEM fluids, filters, or parts were used.
  • 3Fluids below the required specification were used during normal operation.
  • 4During the warranty period, a fault was self-repaired without attending a service station.
  • 5Unauthorised modification, added equipment, or changed components causing a fault.
  • 6Non-OEM replacement parts were used during repair, causing a subsequent fault.
  • 7A fault was not addressed before continued driving, causing secondary damage to further components.
  • 8Traffic accident damage without a police report or insurance claim.
  • 9Overloading or operating beyond rated capacity.
  • 10Damage from collision, fire, scratching, theft, or criminal activity.
  • 11Natural disasters (earthquake, flood, lightning, hail, sandstorm, etc.) or damage from seawater, chemical corrosion, or animal waste.
  • 12Normal wear such as noise, vibration, abrasion, and ageing.
  • 13Refusal to allow the service station to inspect or assess the vehicle.
  • 14Vehicle is outside the warranty period.
  • 15Tampering with or replacing the odometer so mileage cannot be determined.
  • 16Loss of tools, accessories, or technical documents supplied with the vehicle.
  • 17Failure to carry out scheduled inspection, adjustment, tightening, cleaning, or lubrication as required.
  • 18Neglect of wiring harness inspection causing chafing, short circuits, or electrical fire.
  • 19Illegal modification or improper use of the vehicle structure.
  • 20Abnormal damage caused by the working environment, site conditions, loading/unloading operations, or overloading.
  • 21Premature compressor wear caused by failing to replace filters on time or using low-quality filters.
  • 22Air dryer not replaced on schedule, leading to desiccant failure and brake system faults.
  • 23Unable to provide the Windrose Quality Warranty Manual or a valid proof of purchase.
🔧 Maintenance Schedule 71 words
💧 Approved Fluids 100 words
Maintenance Checklist 487 words
📦 Consumables Reference 169 words
First Service
3,700 miles
or within 3 months from purchase date, whichever comes first
Regular Service
60,000 km
at every subsequent interval
First Service Cost
Free of charge
All labour and materials fully covered
Regular Service Cost
User-paid
Labour, gear oil, coolant, filters, etc.
Failure to carry out maintenance as required will be treated as the user voluntarily waiving their warranty rights. Scheduled maintenance is a mandatory condition for warranty coverage.
Mixing fluids of different grades, or the same grade from different manufacturers, is strictly prohibited. Any faults caused by mixed fluids are the responsibility of the user.
#FluidSpecificationSystem
1Power steering unitHydraulic oilATF3
2A/C compressorRefrigerantR134a
3Battery cooling compressor (electric)RefrigerantR134a
4Motor and E-control (cooling circuit)CoolantEthylene glycol antifreeze −45 °C, fluorescent yellow, conductivity ≤ 100 μS/cm; meets GB 29743.2-2025
5Battery (cooling circuit)CoolantSame specification as motor/E-control cooling circuit
6E-drive axleGear oilGL-5 (75W/90) long-life type
7Washer bottleWasher fluidAutomotive windscreen washer fluid (GB/T 23436-2009)
SystemTaskFirst serviceRegular serviceCost
Drive Battery
Inspect battery enclosure cleanliness and connectors for blockages; check harness integrity and insulation; check mounting bolts for looseness; verify charging socket is dry, free of debris, and terminals are not burnt; perform charging socket test
Confirm each battery pack SOC and any fault codes; check individual cell highest/lowest/average voltage and temperature, maximum voltage differential and temperature differential; check SOH
E-Drive Axle
Replace drive axle gear oilReplaceUser-paid
Inspect high/low-voltage harness, coolant circuit (leaks, kinks, loose clamps); motor and controller insulation and earth wire; all component fastening bolts; wheel-end and reducer for oil/fluid leaks
Motor Controller System
Check controller low-voltage harness terminals for looseness and proper sealing; disconnect HV and check insulation resistance; check cooling is operating correctly; read and record operating parameters
Power Distribution Unit
Check high-voltage harness and aviation connectors for proper connection and securing; low-voltage harness connections; insulation resistance; coolant circuit for leaks; earth wire connection
Electro-Hydraulic Steering
Check steering linkage ball-joint play and split pins; steering pump operation and wiring; steering wheel/column lock bolts; hose clamps and oil seep condition; lubricate steering linkage ball joints; check steering free play
Check steering fluid level / replace steering oil and clean filterReplaceUser-paid
Electric Air Compressor
Clean air filter element (blow out at first service; blow out every 10,000 km thereafter)Blow outReplaceUser-paid
Inspect HV harness for damage or loose connections; tighten bracket screws; check insulation resistance
Check air dryer, condenser, four-circuit protection valve, and serpentine pipe for air leaksReplaceUser-paid
Battery Cooling System
Check expansion tank fluid level; read battery thermal management data to confirm refrigeration function; inspect circuit connections and connectors; check coolant pump operation and coolant filter
Check coolant meets specification and that there are no leaks or lossesReplaceUser-paid
Brake System
Check parking brake effectiveness; brake pedal free travel; brake lines and all module air leaks; adjust brake clearance; drain air reservoirs
Inspect brake friction pad wearReplaceUser-paid
Chassis System
Check air bag installation and wear; suspension height and air bag leaks; shock absorber oil leaks; tighten shock absorber brackets, bump stop brackets, X-type control arms, longitudinal thrust rods, thrust rod brackets, U-bolt nuts, height valve mounting bolts; check brake air lines/reservoirs/trailer air hose connections for leaks
Cab
Check front panel opening; wipers, washer, mirrors, window regulators, roof/windscreen sun shades; steering wheel/infotainment/seats; door open/close operation; all side trim panels, step boards, and mudguard wings for looseness
Electrical System
Check battery power and earth cable tightening; auxiliary battery capacity; all lighting/indicators/instruments/infotainment; read vehicle fault codes; check harness for chafing/interference; fuses/relays; electronic control system self-check; module mounting security
Air Conditioning System
Check A/C system operation; inspect and clean or replace cabin air filterCheckReplaceUser-paid
Fifth Wheel Coupling
Check fifth wheel for damage, bending, or cracks; confirm correct operation; tighten mounting bolts; check saddle wear ring, lock jaw, saddle surface, and trailer kingpin wear; apply greaseReplaceUser-paid
#SystemComponentIntervalSpecificationQuantityNotes
1E-drive axleGear oilEvery 300,000 km or 1 yearGL-5 (75W/90)16.5 L middle axle + 11.5 L rear axle (3-motor) or 16.5 L + 16.5 L (4-motor)Fill until oil flows from fill hole
2Air conditioningCabin air filterEvery 60,000 km or 6 monthsActivated carbon OEM filter3 units
3Motor / E-controlCoolantEvery 240,000 km or 2 yearsEthylene glycol −45 °C30 L (3-motor) or 35 L (4-motor)Fill to between MAX and MIN marks on expansion tank
4BatteryCoolantEvery 240,000 km or 2 yearsEthylene glycol −45 °C37 L (NMC lithium) or 27 L (LFP)
5Steering unitFilter and hydraulic oilEvery 60,000 km or 6–1 yearOEM filter; ATF31 unit; 4 L
6Air compressorAir filter elementEvery 60,000 km or 6 monthsOEM filter element1 unitBlow out every 10,000 km
7Air dryerDesiccant canisterEvery 60,000 km or 6 monthsOEM desiccant canister1 unit